If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
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116 Bramley Road, London W10 6SU
0207 221 7530
A small charity helping people mainly who have a history of homelessness, are vulnerable and mostly need support. Known for its friendliness. Offers acupuncture, art, cognitive behavioural hypnotherapy, computing cooking, drama, felt workshop, group therapy, leather work, mosaics, music, poetry, qi gong and yoga etc. Ring for details or check the timetable (http://www.240project.org.uk/timetable/). Not step-free.
Art classes, Clothing store, Food, Food (free), Internet access, Leisure activities, Leisure facilities, Music/drama
722 Leytonstone High Road, Leytonstone, London E11 3AJ
0300 555 1158
For people aged 10–18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.
Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links
21 Deptford Broadway, London SE8 4PA
020 8695 5797
3 January to 14 March
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)
Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support
c/o London South Bank University, 103 Borough Road, London SE1 0AA
Women-only running fitness classes suitable for all abilities, beginners welcome! If you need suitable clothing or shoes (quality, clean & second-hand), please contact email@example.com or 07518 221 613 in advance with your sizes. Led by qualified, insured female volunteers.
Leisure activities, Medical/health
9 Campbell Road, Stratford, London E15 1SY
0208 534 2194/2316
Accommodation/housing advice, Food (free)
34 Clovelly Road, London N8 7RH
Provides photography and art classes to young people living in hostels. At the end of the project the photographs are sold and 40 per cent of the selling price goes to the photographer. Also offers a scholarship for one person to study on the creative and digital media course at Ravensbourne University. Operates January to June. Please check to ensure step-free access and dates/times.
St Alphonsus Rd, Clapham, London SW4 7AS
020 7720 2811
Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.
Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links
6-8 Palatine Road, London N16 8SX
020 7254 5159
For single homeless black women (17–25) with low support needs and a local connection to Haringey. Please phone first.
Emmaus House, 1 Berrymead Gardens, London W3 8AA
020 8992 5768
Call for the times of their wide range of services.
Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care
9b Mitcham Lane, Streatham, London SW16 6LG
02086778541 / 0208769 4764
For people with drug-related problems. Advice, information and support. Assessment, counselling, complementary therapies, referral to specialist providers and user groups.
Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach workers
25 Corsham Street, London WC1H 8BS
020 3817 9410
Adfam is the national charity working to improve life for families affected by drugs and alcohol. A number of useful resources, including a map of local support groups, are available on its website.
84b Whitechapel High St, London E1 7QX
020 3216 0099
Legal and practical advice to squatters and other homeless people. Please ring 020 3216 0099 or email firstname.lastname@example.org first.
c/o Holy Trinity Church, Chobham Road, Knaphill, Woking GU21 2SX, London
Wednesday: 7:45pm–9:15pm (Embankment)
Soup, coffee, tea etc plus sandwiches, biscuits etc - and spend time chatting to people.
Green Lanes Methodist Church, 132a Green Lanes, London N16 9BN
Social drop-in service for refugees, asylum seekers and other migrants. Hot meal, games, books, ESOL conversation classes and other activities.
Education/training, Food, Leisure activities
Bays 4 and 5, Trellick Tower, Golborne Road, London W10 5PL
020 8969 2292
Friday: 10am–12am (drop-in)
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health, and mental health. Outreach support to the elderly as well as in-house activities. ESOL classes with free crèche and support for women wanting to return to work. Some projects are borough-restricted, so contact them for more information.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health
Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens, London EC1N 7RJ
020 7831 6562
Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support
Unit 6, 48 Provost Street, London N1 7SU
020 7278 4224
Monday–Friday: 9am–12:15am (advice)
Supports young people, 16–25-years-old, who are homeless or at risk of homelessness. Its mission is to enable young people to make informed and positive choices about their lives, to support them and their families to respond to crisis situations and to empower young people to develop the skills, and provide the foundation they need to grow and flourish.
Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Mental health
The Royal London Hospital, Whitechapel Road, Whitechapel, London E1 1BB
020 7377 7306
Tuesday, Thursday, Friday: 9am–4pm (drop-in & appointments)
Wednesday: 12am–4pm (drop-in & appointments)
Monday: 9am–6:30pm (drop-in & appointments)
Tuesday: 4pm–6:30pm (appointments)
Drop-in sexual health advice and counselling. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Doors open 30 minutes before session times for registration.
79a Tottenham Court Rd, (Entrance in Whitfield Street), London W1T 4TD
020 7580 2791
Monday & Tuesday: 10am–12am
The soup kitchen provides free hot meals, clothes and toiletries. The clothing store is open on alternate Mondays. This service is closed in August.
Clothing store, Food (free)
3A Cazenove Road, Stoke Newington, London N16 6PA
Thursday: 6:15pm–7:30pm (Lincoln’s Inn Fields)
Mission statement: "Empowering people, inspiring change. Love is all there is." Vegetarian food, and music while they distribute.
The Most Precious Blood & St Edmund, 115 Hertford Road, London N9 7EN
020 8804 4070
London Friend, 86 Caledonian Road, London N1 9DN
020 7833 1674
Monday: 11am–1pm (drop-in assessment for referral or confidential chat. Women workers available, 86 Caledonian Rd)
Monday: 9am–12am (walk-in clinic, MSM clinic, Capper Street
Tuesday: 5pm–7pm (MSM CODE clinic, 56 Dean Street)
Thursday: 6pm–8:30pm (LGBT drop-in, 32a Wardour Street)
A drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.
Alcohol workers, Counselling, Drugs workers, Sexual health
13 Shrubbery Road, London SW16 2AS
020 8696 0023
Advice, help and referral for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.
Accommodation/housing advice, Advocacy, Legal advice, Outreach worker links
60 Ashford Road, Cricklewood, London NW2 6TU
020 8208 8590
Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support
Suite 204, 1st Floor, 750-760 High Road, Leytonstone, London E11 3BB
020 8539 0427
Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.
Accommodation/housing advice, Advocacy, Counselling, Outreach workers