If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
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279 Gooch Street, Highgate, Birmingham, West Midlands B5 7JE
0121 465 4030
Monday, Wednesday, Thursday, Friday: 10am–6pm
Needle exchange; drop-in facility; advice and information on treatment and harm reduction; vaccinations and blood testing for blood-borne viruses; one-to-one work; ear acupuncture; workshops; onward referral. Call for details.
Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Debt advice, Drugs workers, Medical/health, Mental health, Needle exchange, Outreach worker links, Outreach workers
Balsall Heath Centre, 228 Mary Street, Balsall Heath, Birmingham, West Midlands B12 9RJ
0121 440 5296
Monday: 11am–4pm (out of hours: 07976 188 220)
A women's community project in Birmingham working to the ‘one stop shop’ approach. Women undertake their community sentences both on specified activity requirements or community payback orders. Undertake prison in-reach and offer support to women in all areas of their lives.
Art classes, Internet access, Mental health, Outreach workers
236 Bristol Road, Birmingham, West Midlands B5 7SL
0121 0300 456 4295
Works with people with alcohol, drugs and gambling addictions in the Midlands. Initiatives for South Asian communities, women, homeless people and families.
25 Park Lane, Birmingham, West Midlands B6 5DA
Wednesday, Friday, Sunday: 7:30pm–8:30pm (chicken biryani and drinks behind the old central library)
Looks to help the homeless. Provides food for homeless people and an attentive ear.
15 Bishop Street, Wednesbury Road, Coventry, West Midlands CV1 1HU
Thursday: 7:30pm–8:30pm (biriyani chicken and drinks)
Looks to help the homeless. Provides food for homeless people and an attentive ear.
The Glebe Centre, Wednesbury Road, Walsall, West Midlands WS1 3RU
Thursday: 7:30pm–8:30pm (chicken biryani at the Glebe Centre)
Food for homeless people and an attentive ear.
0121 764 3817
Monday–Friday: 9am–5pm (phone for appointment)
Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email email@example.com.
Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Legal advice, Medical/health, Tenancy support
Castle House, Wheelers Fold, Wolverhampton, West Midlands WV1 1ST
Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 0730233
Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Drugs workers, Education/training, Leisure activities, Medical/health, Outreach worker links
St George’s Hub, Great Hampton Row (off Great Hampton Street), Newtown, Birmingham, West Midlands B19 3JG
23 December to 28 December
Friday–Wednesday: Open 24 hours (from 10am on 23 Dec to 10am on 28 Dec)
Age 18+ mixed; Bed for up to 150; Dogs on a lead welcome Bus service 46/46a from Bull Street stops outside St George's. Buses 16, 74 and 79 stop in Great Hampton Street.
Accommodation/housing advice, Food (free)
Birmingham, West Midlands
1 January to 30 April
Community of churches, organisations and individuals who provide hospitality, food and a bed for the night to up to 12 homeless men in Birmingham. Access is through referrals made by Sifa Fireside (http://www.sifafireside.co.uk/) only.
Accommodation/housing advice, Bedding, Food (free), Foot care, Leisure facilities
0121 675 1683
Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (firstname.lastname@example.org)
PO Box 16732, Birmingham, West Midlands B2 2GF
0121 303 4454
Visit website for signposting to drug and alcohol services. For information & advice on treatment services in Birmingham, call: 0300 5555 999.
Alcohol workers, Drugs workers, Education/training
University of Birmingham Law School, Edgbaston, Birmingham, West Midlands B15 2TT
0121 415 8812
Tuesday & Thursday: 5pm–7pm (appointments – term time only)
Written advice on debt, domestic violence, family, housing, benefits, mental health and mental capacity etc. More info from the website.
Accommodation/housing advice, Benefits advice, Debt advice, Mental health, Tenancy support
1st Fl, Birmingham Library, Centenary Square, Broad Street, Birmingham, West Midlands B1 2ND
0121 242 4242
Phone for an appointment. Advice on debt, housing and benefits.
Accommodation/housing advice, Benefits advice, Debt advice, Legal advice, Tenancy support
Wildmoor Lane, Catshill, Bromsgrove, Worcs, West Midlands B61 0RJ
0300 777 1460
Sunday: 10am–2pm (also Bank Holidays exc. 25–26 December and 1 January)
Monday & Tuesday: 10am–3pm
Pet care clinic for people who can’t afford private vets’ fees in the B60, B61 and B97 postcode areas. Ring for more information.
The Warehouse 26R, Carters Green, West Bromwich, West Midlands B70 9LW
0871 717 7284
Support services for young people, asylum seekers and refugees, homeless and disadvantaged people. Soup kitchen and respite centre.
Accommodation/housing advice, Advocacy, Clothing store, Debt advice, Food, Food (free)
6 Dixons Green Road, Dudley, West Midlands DY2 7DH
Accommodation for men aged 16-27, including ex-offenders or those at risk.
98/99 Dixons Green Road, Dudley, West Midlands DY2 7DJ
Confidential advice and assistance, and signposting to other services. Advice on benefits, debt, registering with a GP, finding suitable schools, work and college, tenancy etc.
Benefits advice, Debt advice, Education/training, Outreach worker links, Tenancy support
Birmingham and Solihull Mental Health NHS Trust, The Matthews Centre, Duddeston Manor Road, Birmingham, West Midlands B7 4LZ
0121 301 3350
Statutory NHS mental health service for homeless people in Birmingham. Psychiatric assessment, medical review and community mental health nursing services.
Endeavour Court, 20 Chelmarsh, Daimler Green, Coventry, West Midlands CV6 3LB
024 7659 7009
Monday–Sunday: Open 24 hours (call for appointment)
Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.
Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Tenancy support
Oakwood House, Cheylesmore, Coventry, West Midlands CV1 2HL
024 7622 8099
Provides high quality services to homeless, vulnerable and disadvantaged people in Coventry and Warwickshire to improve their lives and empower them to live as independently as possible. Freephone: 0800 0180 579.
Accommodation/housing advice, Bathroom/showers, Benefits advice, Clothing store, Debt advice, Food, Outreach workers, Tenancy support
Holyhead Court, Lower Holyhead Road, Coventry, West Midlands CV1 3AX
Monday–Sunday: Open 24 hours
For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.
Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Outreach worker links
7 Lamb Street, Coventry, West Midlands CV1 4AE
Monday: 10am–1pm (reception)
Friendship and help to people of all faiths and none. Support groups, skills classes, community cafe, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.
15 Bishop Street, Coventry, West Midlands CV1 1HU
024 7622 7254
Wednesday & Friday: 1pm–5pm (Asylum Team appointments)
Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women’s and youth groups.
Suite 303, 25 Heath Mill Lane, Digbeth, Birmingham, West Midlands B9 4AE
0121 348 7950
Outreach service that works with homeless and vulnerable adults. Its 12-week programme, taster sessions and 1-to-1 support will help you learn more skills, improve your confidence and support your journey towards independence.
Careers advice, Education/training, Music/drama