If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
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Farm Place, Stane Street, Ockley, Dorking, Surrey, South East RH5 5NG
Monday–Friday: 9am–5pm (office hours)
Monday: Open 24 hours (residential centre)
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly (email@example.com).
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Internet access, Leisure activities, Leisure facilities, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support
10 Chelmar Road, Chatham, Kent, South East ME4 4PB
0800 698 1000
Monday–Sunday: 8:30am–12:30am (office hours)
Monday–Sunday: Open 24 hours (on call)
AMAT is a direct access hostel based in Medway, which provides supported accommodation to 400+ service users in a variety of accommodation, mostly shared houses with 3 to 4 units, though there are some flats. There is a no-visitors house for the more vulnerable service users and a dry house for those who are rehabilitating. There is also a female-only house. There is also an opportunity for some service users to become more permanently accommodated on an AST if they meet the criteria.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Debt advice, Drugs workers, Education/training, Food, Leisure activities, Tenancy support
2 Rickfords Hill, Aylesbury, South East HP20 2RX
Monday & Wednesday: 12am–2pm (drop-in)
AHAG's aims and objectives are to relieve hardship, need and distress. Support and advice for anyone 18+ who is homeless or inadequately housed. Drop in for showers, washing facilities, newspapers and refreshments. Please make appointment for one-to-one support, help with education, CVs, employment etc. Phone or email firstname.lastname@example.org.
Accommodation/housing advice, Advocacy, Bathroom/showers, Benefits advice, Debt advice, Dentist, Education/training, Ex-forces, Ex-offenders, Food (free), Internet access, Laundry, Medical/health, Outreach worker links, Sexual health, Tenancy support
90-91 East Hill, Colchester, Essex, South East CO1 2QN
Monday–Sunday: 10am–2pm (medical clinic, café, laundry, showers; barber on Tuesday)
Practical help and medical care, occupational therapies, personal development and health awareness, working in co-operation with other services. Raises awareness of the needs experienced by vulnerable people to community groups.
Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Ex-forces, Ex-offenders, Food (free), Foot care, Internet access, Laundry, Leisure activities, Medical/health, Tenancy support
144 London Road, Brighton, South East BN1 4PH
BHT works in Brighton & Hove, Eastbourne and Hastings, with additional services in Wealden and Lewes districts, as well as elsewhere in Sussex. Its mission is “combating homelessness, creating opportunities, promoting change”. There are too many projects to list, so please visit their website for further info.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Food (free), Foot care, Laundry, Legal advice, Leisure activities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support
2nd Floor, Burgate, Canterbury, Kent, South East CT1 2HA
Monday, Tuesday, Thursday, Friday: 10am–4pm
Caseworkers can advise on most matters of housing law including threat of eviction or repossession; rent or mortgage arrears; homelessness; tenancy rights; and housing benefit.
Accommodation/housing advice, Benefits advice, Debt advice, Legal advice, Tenancy support
Sennen Cottage, Ockendon Road, Upminster, Essex, South East RM14 2DN
07894 448729, 07527 192161
1 January to 31 December
Wednesday: 10:30am–12:30am (drop-in)
Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Accept self-referrals and referrals from any agency.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Luggage storage, Mental health, Outreach worker links, Outreach workers, Tenancy support
13 Station Road East, Canterbury, Kent, South East CT1 2RB
Information, advice and guidance for people in Canterbury who who feel they have nowhere else to turn. Practical help includes breakfast and lunch (made from donated food); showers and washing facilities; clothing, footwear and blankets/sleeping bags; and laundry. In-house mental, dental and medical healthcare workers.
Bathroom/showers, Clothing store, Dentist, Food (free), Mental health
Various churches in Southend, South East
23 November to 15 March
Monday–Sunday: 7:30pm–8:30am (contact for venue information)
A group of 7 churches opens their doors so rough sleepers have somewhere warm and welcoming to attend during the four coldest months of the year.
Equinox Substance Misuse Service, 3 Mitcham Park, Surrey, South East CR4 4EN
020 8646 0975
Residential alcohol rehab centre for men 18+ with alcohol problems who wish to stay dry. If you're self-referring, you must have been sober for at least a week on admittance. Priority to people with a Merton or Sutton connection. Write or phone.
Advocacy, Alcohol workers, Counselling, Drugs workers
Community Centre, 3 Leapale Lane, Guildford, Surrey, South East GU1 4LY
A safe place (access to doctor/nurse, laundry, showers and subsidised food) for those who are or have been homeless.
Accommodation/housing advice, Advocacy, Barber, Bathroom/showers, Bedding, Clothing store, Food, Internet access, Leisure activities, Outreach worker links
King's College Hospital, Denmark Hill, South East SE5 9RS
020 3299 1599
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Counselling, Medical/health, Sexual health
i-access Main Office, Laurel House, Farnham Road Hospital, Guildford, Surrey, South East GU2 7LX
0300 222 5932
i-access support people in Surrey who want help with their problematic drug use and those who are dependent on alcohol and want to stop or control their drinking.
Alcohol workers, Counselling, Drugs workers, Outreach worker links
36a Fife Road, Kingston Upon Thames, Surrey, South East KT1 1SU
020 8255 2439
Monday–Friday: 10am–1pm (advice)
Housing and benefits advice, accommodation referrals.
Accommodation/housing advice, Benefits advice, Food (free)
Kenward Road, Yalding, Kent, South East ME18 6AH
Offers people the opportunity to change their lives and reach their full potential. They help address substance misuse, homelessness and resettlement issues, bringing hope, help and support. Currently based in Kent and East Sussex. Call 01622 814 187 for a list of their services.
Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Mental health, Outreach worker links, Tenancy support
Community and Housing Dept (Housing Needs Section), 4th Fl, Civic Centre, Morden, Surrey, South East SM4 5DX
020 8545 3903
Outside office hours, phone 020 8770 5000.
Rainbow Centre, 2 Wych Elm, Harlow, Essex, South East CM20 1QP
Monday & Thursday: 11am–4pm (Harefield Church - 01279 641671)
Tuesday & Friday: 11am–4pm (St Paul?¢‚Ç¨‚Ñ¢s - 07890771590)
Maybury Open Door is a community drop-in resource which welcomes adults from 18+ years. It is open to all and supports a wide range of adults, including homeless and vulnerably-housed people and others who just need to venture out and meet new friends.
Food (free), Internet access, Leisure activities, Leisure facilities
2nd Floor, Watling Chambers, 18-19 Watling Street, Canterbury, Kent, South East CT1 2UA
0800 567 7699
Kent-based charity supporting vulnerable and homeless people to access housing and related support services. 24-hour helpline: 0800 567 7699.
Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Mental health, Outreach workers, Tenancy support
37 Portland Road, Hove, South East BN3 5DQ
Monday, Tuesday, Thursday: 12am–4pm (rough sleepers only)
Offers spiritual, practical and emotional support to those on the streets of Brighton & Hove.
102–116 Windmill Road, Croydon, South East CR0 2XQ
Supports and offers supported housing to BAME women who have been through the criminal justice system, or are homeless or fleeing domestic violence. Helps with education and employment, health and benefits.
Accommodation/housing advice, Counselling, Drugs workers, Education/training, Food (free), Legal advice, Outreach worker links
35 Glynde Road, Bexleyheath, Kent, South East
020 8301 1010
You are welcome to talk to a Samaritan volunteer face to face, however to guarantee that one will be available to see you, it is best to arrange an appointment on 020 8301 1010.
9b Station Road, Orpington, Kent, South East BR6 0RZ
Visitors welcome. You don’t need an appointment to speak in confidence to a trained volunteers about whatever is on your mind, and the service is free.
24 Kew Road, Richmond, Surrey, South East TW9 2NA
020 8948 5564
Monday–Friday: 9am–11am (phone or call in for referral form)
Monday–Friday: 9:30am–5pm (ring 020 8404 1481 to talk to the outreach team)
For single homeless people aged 18+, particularly people who have been sleeping rough. Priority to people with a local connection to Richmond. Applicants must be eligible for benefits.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Drugs workers, Food, Outreach worker links, Outreach workers, Tenancy support
Bohemia Rd, Hastings, Sussex, South East TN34 1ET
Accessible, specialised, nurse-led primary health care, first aid and training service for homeless and vulnerably housed people.
Advocacy, Education/training, Foot care, Medical/health, Mental health
16 Crowhurst Road, Brighton, South East BN1 8AP
Thursday: 7pm–8pm (Peace Statue, King's Road, Brighton/Hove border)
Tuesday: 7pm–8pm (St Patrick's Night Shelter, Hove)
Monday: 10:45am–12am (St Anne's Day Centre, Kemptown)
Monday: 9:15am–10:30am (First Base Day Centre, St Michael's Church Hall)
Provides a primary health care service to homeless and vulnerable people at four venues across Brighton & Hove. First aid training to clients who use their services.
Advocacy, Education/training, Foot care, Medical/health