Scottish Charity Register No. SC043760
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!
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Services
You are viewing "All services in South East"
Amber (Surrey)
Farm Place, Stane Street, Ockley, Dorking, Surrey, South East RH5 5NG
01769 582022
Monday–Friday: 9am–5pm (office hours)
Monday: Open 24 hours (residential centre)
Map Website: bit.ly/aFU4cC
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly (olly.giddings@amberweb.org).
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Internet access, Leisure activities, Leisure facilities, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support
Ashdown Medway Accommodation Trust (AMAT)
10 Chelmar Road, Chatham, Kent, South East ME4 4PB
0800 698 1000
Monday–Sunday: 8:30am–12:30am (office hours)
Monday–Sunday: Open 24 hours (on call)
Map Website: bit.ly/JVWzo3
AMAT is a direct access hostel based in Medway, which provides supported accommodation to 400+ service users in a variety of accommodation, mostly shared houses with 3 to 4 units, though there are some flats. There is a no-visitors house for the more vulnerable service users and a dry house for those who are rehabilitating. There is also a female-only house. There is also an opportunity for some service users to become more permanently accommodated on an AST if they meet the criteria.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Debt advice, Drugs workers, Education/training, Food, Leisure activities, Tenancy support
Aylesbury Homeless Action Group
2 Rickfords Hill, Aylesbury, South East HP20 2RX
01296 435026
Monday & Wednesday: 12am–2pm (drop-in)
Map Website: bit.ly/1PjL8H2
AHAG's aims and objectives are to relieve hardship, need and distress. Support and advice for anyone 18+ who is homeless or inadequately housed. Drop in for showers, washing facilities, newspapers and refreshments. Please make appointment for one-to-one support, help with education, CVs, employment etc. Phone or email info@ahag.org.uk.
Accommodation/housing advice, Advocacy, Bathroom/showers, Benefits advice, Debt advice, Dentist, Education/training, Ex-forces, Ex-offenders, Food (free), Internet access, Laundry, Medical/health, Outreach worker links, Sexual health, Tenancy support
Beacon House Ministries
90-91 East Hill, Colchester, Essex, South East CO1 2QN
01206 761960
Monday–Sunday: 10am–2pm (medical clinic, café, laundry, showers; barber on Tuesday)
Map Website: bit.ly/1MWpAy3
Practical help and medical care, occupational therapies, personal development and health awareness, working in co-operation with other services. Raises awareness of the needs experienced by vulnerable people to community groups.
Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Ex-forces, Ex-offenders, Food (free), Foot care, Internet access, Laundry, Leisure activities, Medical/health, Tenancy support
Brighton Housing Trust (BHT)
144 London Road, Brighton, South East BN1 4PH
01273 645400
Map Website: bit.ly/qUcCv
BHT works in Brighton & Hove, Eastbourne and Hastings, with additional services in Wealden and Lewes districts, as well as elsewhere in Sussex. Its mission is “combating homelessness, creating opportunities, promoting change”. There are too many projects to list, so please visit their website for further info.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Food (free), Foot care, Laundry, Legal advice, Leisure activities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support
Canterbury Housing Advice Centre
2nd Floor, Burgate, Canterbury, Kent, South East CT1 2HA
01227 762605
Wednesday: 10am–2pm
Monday, Tuesday, Thursday, Friday: 10am–4pm
Map Website: bit.ly/yB2PBS
Caseworkers can advise on most matters of housing law including threat of eviction or repossession; rent or mortgage arrears; homelessness; tenancy rights; and housing benefit.
Accommodation/housing advice, Benefits advice, Debt advice, Legal advice, Tenancy support
Catalyst Night Shelter (Havering)
Sennen Cottage, Ockendon Road, Upminster, Essex, South East RM14 2DN
07894 448729, 07527 192161
1 January to 31 December
Monday–Sunday: 7:30pm–7:30am
Wednesday: 10:30am–12:30am (drop-in)
Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Accept self-referrals and referrals from any agency.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Luggage storage, Mental health, Outreach worker links, Outreach workers, Tenancy support
Catching Lives (Head Office and Canterbury Open Centre)
13 Station Road East, Canterbury, Kent, South East CT1 2RB
01227 464904
Monday–Sunday: 9am–5pm
Map Website: bit.ly/wvYDH8
Information, advice and guidance for people in Canterbury who who feel they have nowhere else to turn. Practical help includes breakfast and lunch (made from donated food); showers and washing facilities; clothing, footwear and blankets/sleeping bags; and laundry. In-house mental, dental and medical healthcare workers.
Bathroom/showers, Clothing store, Dentist, Food (free), Mental health
Church Winter Night Shelters (Southend)
Various churches in Southend, South East
7866740065
23 November to 15 March
Monday–Sunday: 7:30pm–8:30am (contact for venue information)
A group of 7 churches opens their doors so rough sleepers have somewhere warm and welcoming to attend during the four coldest months of the year.
Food (free)
Equinox (Mitcham Park)
Equinox Substance Misuse Service, 3 Mitcham Park, Surrey, South East CR4 4EN
020 8646 0975
Monday–Friday: 9am–4:30pm
Map Website: bit.ly/auNRO9
Residential alcohol rehab centre for men 18+ with alcohol problems who wish to stay dry. If you're self-referring, you must have been sober for at least a week on admittance. Priority to people with a Merton or Sutton connection. Write or phone.
Advocacy, Alcohol workers, Counselling, Drugs workers
Guildford Action
Community Centre, 3 Leapale Lane, Guildford, Surrey, South East GU1 4LY
01483 533942
Monday–Friday: 9:30am–4pm
Map Website: bit.ly/19hRCF
A safe place (access to doctor/nurse, laundry, showers and subsidised food) for those who are or have been homeless.
Accommodation/housing advice, Advocacy, Barber, Bathroom/showers, Bedding, Clothing store, Food, Internet access, Leisure activities, Outreach worker links
Haven (Camberwell)
King's College Hospital, Denmark Hill, South East SE5 9RS
020 3299 1599
Monday–Friday: 9am–5pm
Map Website: bit.ly/TLh3s
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Counselling, Medical/health, Sexual health
i-access Drug & Alcohol Services
i-access Main Office, Laurel House, Farnham Road Hospital, Guildford, Surrey, South East GU2 7LX
0300 222 5932
Monday–Friday: 9am–5pm
Map Website: bit.ly/1IE2uhn
i-access support people in Surrey who want help with their problematic drug use and those who are dependent on alcohol and want to stop or control their drinking.
Alcohol workers, Counselling, Drugs workers, Outreach worker links
KCAH (Kingston Churches Action on Homelessness)
36a Fife Road, Kingston Upon Thames, Surrey, South East KT1 1SU
020 8255 2439
Monday–Friday: 10am–1pm (advice)
Map Website: bit.ly/80KKy
Housing and benefits advice, accommodation referrals.
Accommodation/housing advice, Benefits advice, Food (free)
Kenward Trust
Kenward Road, Yalding, Kent, South East ME18 6AH
01622 814187
Map Website: bit.ly/1ppspON
Offers people the opportunity to change their lives and reach their full potential. They help address substance misuse, homelessness and resettlement issues, bringing hope, help and support. Currently based in Kent and East Sussex. Call 01622 814 187 for a list of their services.
Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Mental health, Outreach worker links, Tenancy support
Merton Homeless Person's Unit
Community and Housing Dept (Housing Needs Section), 4th Fl, Civic Centre, Morden, Surrey, South East SM4 5DX
020 8545 3903
Monday–Friday: 9am–5pm
Map Website: bit.ly/rolte
Outside office hours, phone 020 8770 5000.
Accommodation/housing advice
Michael Roberts Charitable Trust (MRCT - drop-in)
Rainbow Centre, 2 Wych Elm, Harlow, Essex, South East CM20 1QP
01279 724515
Monday & Thursday: 11am–4pm (Harefield Church - 01279 641671)
Tuesday & Friday: 11am–4pm (St Paul?¢‚Ǩ‚Ñ¢s - 07890771590)
Map Website: bit.ly/tmqlfL
Maybury Open Door is a community drop-in resource which welcomes adults from 18+ years. It is open to all and supports a wide range of adults, including homeless and vulnerably-housed people and others who just need to venture out and meet new friends.
Food (free), Internet access, Leisure activities, Leisure facilities
Porchlight
2nd Floor, Watling Chambers, 18-19 Watling Street, Canterbury, Kent, South East CT1 2UA
0800 567 7699
Monday–Friday: 9am–5pm
Map Website: bit.ly/xWdcPZ
Kent-based charity supporting vulnerable and homeless people to access housing and related support services. 24-hour helpline: 0800 567 7699.
Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Mental health, Outreach workers, Tenancy support
Project Anti Freeze
37 Portland Road, Hove, South East BN3 5DQ
01273 774140
Friday: 12am–3pm
Monday, Tuesday, Thursday: 12am–4pm (rough sleepers only)
Map Website: bit.ly/KEIYjn
Offers spiritual, practical and emotional support to those on the streets of Brighton & Hove.
Rylease
102–116 Windmill Road, Croydon, South East CR0 2XQ
0207 9938498
Monday–Friday: 10am–5pm
Map Website: bit.ly/1oDq39n
Supports and offers supported housing to BAME women who have been through the criminal justice system, or are homeless or fleeing domestic violence. Helps with education and employment, health and benefits.
Accommodation/housing advice, Counselling, Drugs workers, Education/training, Food (free), Legal advice, Outreach worker links
Samaritans (Bexley & Dartford)
35 Glynde Road, Bexleyheath, Kent, South East
020 8301 1010
Monday: 10am–8pm
Tuesday–Friday: 11am–3pm
Tuesday–Friday: 7pm–8pm
Saturday: 11am–8pm
Sunday: 11am–3pm
Sunday: 7pm–8pm
Map Website: bit.ly/1p6Z2L8
You are welcome to talk to a Samaritan volunteer face to face, however to guarantee that one will be available to see you, it is best to arrange an appointment on 020 8301 1010.
Counselling
Samaritans (Bromley & Orpington)
9b Station Road, Orpington, Kent, South East BR6 0RZ
01689 833000
Monday–Friday: 11am–9pm
Saturday: 11am–6pm
Sunday: 11am–2pm
Map Website: bit.ly/1ooFNMU
Visitors welcome. You don’t need an appointment to speak in confidence to a trained volunteers about whatever is on your mind, and the service is free.
Counselling
SPEAR Hostel
24 Kew Road, Richmond, Surrey, South East TW9 2NA
020 8948 5564
Monday–Friday: 9am–11am (phone or call in for referral form)
Monday–Friday: 9:30am–5pm (ring 020 8404 1481 to talk to the outreach team)
Map Website: bit.ly/4v2wZ
For single homeless people aged 18+, particularly people who have been sleeping rough. Priority to people with a local connection to Richmond. Applicants must be eligible for benefits.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Drugs workers, Food, Outreach worker links, Outreach workers, Tenancy support
St John Ambulance Hastings Homeless Service
Bohemia Rd, Hastings, Sussex, South East TN34 1ET
01424 435358
Monday, Tuesday, Thursday, Friday: 12am–2pm (nurse-led drop-in clinic at Seaview day centre, St Leonards-on-Sea)
Saturday: 7:30pm–9pm (nurse-led health outreach at Hope Kitchen, Hastings)
Map Website: bit.ly/1KcfTwp
Accessible, specialised, nurse-led primary health care, first aid and training service for homeless and vulnerably housed people.
Advocacy, Education/training, Foot care, Medical/health, Mental health
St John Ambulance Homeless Service (Brighton)
16 Crowhurst Road, Brighton, South East BN1 8AP
01273 371539
Thursday: 7pm–8pm (Peace Statue, King's Road, Brighton/Hove border)
Tuesday: 7pm–8pm (St Patrick's Night Shelter, Hove)
Monday: 10:45am–12am (St Anne's Day Centre, Kemptown)
Monday: 9:15am–10:30am (First Base Day Centre, St Michael's Church Hall)
Map Website: bit.ly/c53OkP
Provides a primary health care service to homeless and vulnerable people at four venues across Brighton & Hove. First aid training to clients who use their services.
Advocacy, Education/training, Foot care, Medical/health