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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

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If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.

 
 
 

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Services

 
 

You are viewing "All services in North West"

 

 
Albert Kennedy Trust (Manchester)

5 Oaks Street, Northern Quarter, Manchester, North West M4 5JD

0161 228 3308

Monday–Friday: 10am–4:30pm

Map   Website: bit.ly/1w07ZMi

Every year, supports several hundred LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. Phone 0161 228 3308 or email pwmanchester@akt.org.uk before you come, if you can. If you don't have much credit on your phone, AKT will ring you back.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

 
Barnabus

The Beacon, 45 Bloom Street, Manchester, North West M1 3LY

0161 237 3223

Map   Website: bit.ly/4bG9T9

Day centre, with afternoon social and education activities and evening street outreach to homeless men and women and to sex workers.

Bathroom/showers, Bedding, Clothing store, Education/training, Food, Leisure activities, Medical/health, Outreach workers, Sexual health

 
Barnabus

45 Bloom Street, Manchester, North West M1 3LY

0161 237 3223

Monday–Friday: 10am–2pm (support office)

Map   Website: bit.ly/IQ6Qns

NB: Drop-in centre closed until Autumn 2015 for building work, but support offices are open and outreach teams are on the streets Monday-Thursday evenings. (Activities are free and a timetable will be available when they reopen.) Opening hours for the drop-in centre to be confirmed. Support workers incl Eastern European language speakers.

Accommodation/housing advice, Art classes, Bathroom/showers, Bedding, Benefits advice, Clothing store, Debt advice, Dentist, Food, Internet access, Medical/health, Outreach worker links, Outreach workers, Tenancy support

 
Cornerstone Day Care

104a Denmark Road, Manchester, North West M12 6JS

0161 232 8888

Map   Website: bit.ly/4GBJIV

Day centre with wide range of activities, a befriending service, support and outreach.

Accommodation/housing advice, Barber, Bathroom/showers, Benefits advice, Clothing store, Counselling, Food, Food (free), Internet access, Leisure facilities, Outreach workers

 
Crisis Sklylight Merseyside

96 Kent Street, Liverpool, North West L1 5BD

0151 218 7000

Monday–Friday: 9am–5pm (office hours)
Monday, Wednesday, Thursday, Friday: 9:30am–4:30pm (client-facing hours)
Tuesday: 9:30am–7:30pm (client-facing hours)

Map  

Outreach service that works with homeless and vulnerably-housed people.

Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers

 
Manchester Assertive Outreach

PO Box 201, Manchester, North West M21 8WR

0845 0068 999

Monday–Sunday: 8am–8pm (inc. Bank Holidays)
Monday–Sunday: 9am–5pm (office hours)

Map   Website: bit.ly/iDyOJ

Offers care and an incredible range support for people aged 15-64 and living in Manchester with severe and enduring mental health needs. Contact them by phone or email (info.mao@harp-project.org) The service operates for 365 days a year.

Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Education/training, Mental health, Outreach worker links, Outreach workers

 
Methodist Action North West Ltd

Howick House, Howick Park Avenue, Penwortham, Preston, North West PR1 0LS

01772 751000

Saturday & Sunday: Open 24 hours (Fox St Community - referral weekdays only)
Monday–Friday: 9am–5pm (office)
Monday–Friday: Open 24 hours (Fox St Community supported housing)
Monday–Friday: 9am–5pm (A Place to Live social housing)
Monday–Friday: 9am–5pm (Blackpool Food Partnership)
Monday–Friday: 9am–5pm (Cedar House Counselling Centre)

Map   Website: bit.ly/1S1EzLp

Supports vulnerable people to achieve independence and fulfilment, the main focus being supporting adults and families who are, or are at risk of becoming, homeless.

Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Clothing store, Counselling, Debt advice, Education/training, Ex-forces, Ex-offenders, Food, Food (free), Internet access, Laundry, Outreach worker links, Outreach workers, Tenancy support

 
SASH (Safe and Sound Homes)

107–109 Walmgate, York, North West YO1 9UA

01904 652043

Monday–Friday: 9am–5pm (referrals until 4.30 Mon–Thu, 4.00 Fri)

Map   Website: bit.ly/1LBgh2k

Nightstop and supported lodgings accommodation in the homes of volunteers for 16–25-year-olds in York, North Yorkshire and East Yorkshire. All referrals must come via approved agencies eg Local Authority.

Accommodation/housing advice

 
Service Users Network for the Homeless in Manchester (SUN)

c/o NEARIS 4th Floor, Swan Buildings, 20 Swan Street, Manchester, North West M4 5JW

0161 834 1661

Map   Website: bit.ly/MFrQX

Service-user led network working to develop strong connections with frontline and secondary homelessness services and service users.

Advocacy

 
Streetlife

48 Buchanan St, Blackpool, North West FY1 3LQ

01253 294477; 01253 291038 night

Monday, Wednesday, Thursday: 1pm–3:30pm (drop-in)
Tuesday: 1pm–3pm (counselling)
Wednesday & Thursday: 3:30pm–6pm (life skills)
Friday: 9am–4pm (counselling)
Saturday: 2pm–5pm (cook & eat)
Monday–Sunday: 7pm–9am (night shelter, St John's Walk)

Map   Website: bit.ly/1VCKQuH

Day centre and night shelter which is open all year. Shelter and support for young people 16–25.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Food (free), Foot care, Internet access, Laundry, Leisure activities, Leisure facilities, Medical/health, Mental health, Needle exchange, Outreach worker links, Sexual health, Tenancy support

 
The Big Issue in the North

Number Ten Swan Street, Manchester, North West M4 5JN

0161 831 5550

Map   Website: bit.ly/1cLsPb

Provides homeless people across the North of England with a means to earn an income and a range of support and services to help them move on in their lives. Local offices: Liverpool 0151 702 6931; Leeds 0113 243 9027; Sheffield 0114 263 6961.

Education/training

 
The Booth Centre

Manchester Cathedral, Victoria St, Manchester, North West M3 1SX

0161 835 2499

Monday, Wednesday, Friday: 9am–10am (drop-in)
Tuesday & Thursday: 9am–12am (drop-in)

Map   Website: bit.ly/cv8ZI5

An activities- and advice-based day centre which enables homeless people to rebuild their lives. See website for details of all activities.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Drugs workers, Education/training, Food (free), Internet access, Leisure activities, Leisure facilities, Mental health, Music/drama, Outreach worker links, Outreach workers

 
The Mustard Tree

110 Oldham Road, Ancoats, Manchester, North West M4 6AG

0161 228 7331

Friday & Saturday: 10am–4pm
Monday–Wednesday: 10am–4pm

Map   Website: bit.ly/3E80Jv

Provides support for homeless and marginalised people across Greater Manchester. They work with those who are facing the greatest barriers to employment, education, good health outcomes, secure housing, social integration and financial integration, by seeking to tackle both the causes and consequences of poverty.

Accommodation/housing advice, Advocacy, Art classes, Bedding, Careers advice, Clothing store, Counselling, Education/training, Food (free), Leisure activities, Mental health, Music/drama, Tenancy support

 
Women’s Domestic Violence Helpline

PO Box 390, Manchester, North West

0161 636 7525

Monday, Wednesday, Thursday, Friday: 10am–4pm (not Bank Holidays)
Tuesday: 10am–7pm
Monday & Tuesday: 10am–1pm (Urdu and Punjabi available)
Wednesday: 1pm–4pm (Urdu and Punjabi available)

Website: bit.ly/3jD3xv

For Manchester women who are experiencing or have experienced domestic abuse or whose children are being abused. Advice, information, counselling and support. Referral to refuges, safe houses and other agencies that assist women. Helpline: 0161 636 7525; non-urgent email advice: helpline@independentchoices.org.uk

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Outreach worker links

 
York Arc Light

Union Terrace, York, North West YO31 7AS

01904 630 500

Monday–Sunday: 8am–10:30pm (support services)
Monday–Sunday: Open 24 hours

Map   Website: bit.ly/KlgN7q

Accommodation and support to homeless men and women in York. Welcoming centre has 35 bedrooms, meeting and counselling spaces, education, health, fitness and community facilities.

Accommodation/housing advice, Art classes, Bathroom/showers, Benefits advice, Clothing store, Education/training, Food, Foot care, Internet access, Leisure activities

 
Young People's Support Foundation

52 Oldham Street, Northern Quarter, Manchester, North West

0161 22 87654

Map   Website: bit.ly/2FbZq6

Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Mental health, Outreach workers

 
 
 
 
 
 
 
 
 
 
© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484