Scottish Charity Register No. SC043760
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!
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contact us.
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Services
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Advicenow
Nationwide
Website: bit.ly/iX0Sa
Independent, not-for-profit website providing up-to-date information on rights and legal issues. It brings together the best information on the law and rights from over 200 UK websites.
Accommodation/housing advice, Advocacy, Benefits advice, Legal advice
Against Forced Marriage
Nationwide
0800 141 2994
Monday & Thursday: 10:30am–4:30pm
Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Provides information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside hepline hours, leave a message and you will be contacted. In an emergency, call 999.
Counselling, Legal advice
Alcoholics Anonymous
Nationwide
0845 769 7555
Website: bit.ly/7ptuE
Fellowship of people who help each other to recover from alcoholism. Calls charged at local rate on BT lines. Other networks may vary. Ot you can email help@alcoholics-anonymous.org.uk. Links to local support groups.
Counselling
Anxiety Alliance
Nationwide
0845 2967877
Monday–Friday: 10am–10pm (calls at national rate)
Website: bit.ly/rFhiG
Advice and support people who suffer from anxiety, phobias, panic attacks or obsessive compulsive disorder (OCD), or wish to withdraw from tranquillisers and anti-depressants. Informative website. Email harris835@btinternet.com or or phone the helpline.
Counselling, Drugs workers, Mental health
Asylum Aid
Nationwide
020 7354 9264
Tuesday: 1pm–4pm
Website: bit.ly/3RMHqB
Free legal advice and representation for asylum seekers. Phone, email info@asylumaid.org.uk or visit their detailed website.
Advocacy, Legal advice
Battle Against Tranquillisers
Nationwide
0844 826 9317
Website: bit.ly/qQQFK
Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email support@bataid.org.
Advocacy, Counselling, Drugs workers
Benzodiazepine Addiction, Withdrawal and Recovery
Nationwide
Website: bit.ly/17erWM
Information about benzodiazepines and support groups for users - great site.
Advocacy
Bosnia Herzegovina UK Network
Bosnia House, 36 Medley Road, Birmingham , Nationwide B11 2NE
0121 772 3052
Monday–Friday: 9am–5pm
Map Website: bit.ly/9Z6yiX
Advice for Bosnian people, including asylum seekers and refugees. Advice on employment, training, housing. Translation and interpreting service. Phone or arrange an appointment.
Accommodation/housing advice, Careers advice, Leisure activities
British Pregnancy Advisory Service
Nationwide
08457 304030
Monday–Sunday: Open 24 hours
Website: bit.ly/Q8oJe
Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate.
Counselling, Medical/health
Brook
Nationwide
0800 018 5023
Monday–Friday: 9am–5pm
Website: bit.ly/1nIa3Dp
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website. If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.
Legal advice, Medical/health, Sexual health
Childline
Nationwide
0800 1111
Website: bit.ly/1uGX0Gv
Free, confidential helpline. If you're living away from home (foster home, school or hospital), call 0800 884444 (3.30pm-9.30pm, Mon-Fri; 2pm-8pm weekends). Textphone: 0800 400 222. Great information on the website.
Advocacy, Counselling, Mental health
Citizens Advice Bureau
Nationwide
Website: bit.ly/p5Nd9
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing advice, Benefits advice, Debt advice, Legal advice
Cocaine Anonymous (UK)
Nationwide
0800 612 0225
Monday–Sunday: 10am–10pm (phoneline)
Website: bit.ly/umNyf
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Counselling
Combat Stress
Nationwide
0800 138 1619
Monday–Sunday: Open 24 hours (via helpline, text 07537 404 719 or email combat.stress@rethink.org)
Website: bit.ly/1tCYx2n
National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD). Residential clinical treatment and community outreach. Helpline is open 24/7.
Advocacy, Counselling, Mental health, Outreach worker links
Community Legal Helpline
143 St John’s Road, Huddersfield HD2 2FA, Nationwide
0845 2 699799
Monday–Friday: 10am–5pm
Text (07867794620 – ring back service) or email info@communitylegalhelpline.org.uk in your preferred language to get a translator if your English is not good enough to wor with the UK legal system.
Advocacy, Legal advice
DABS Pathfinder Service
Nationwide
07854 653118
Monday–Sunday: 9am–9pm
Website: bit.ly/1p146Id
Information and counselling for adult survivors of rape and childhood abuse.
Counselling, Medical/health, Mental health
Dental Helpline
Nationwide
0845 063 1188
Monday–Friday: 9am–5pm
Website: bit.ly/1DDHrCo
Free, independent and impartial service on all aspects of oral health.
Dentist
Depaul Nightstop UK
, London, Nationwide
020 79391235/07540703922
Monday–Sunday: 9am–5pm
Website: bit.ly/1wFyaYL
Safe emergency accommodation for homeless people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Accommodation/housing advice, Advocacy
DePaul UK
Nationwide
020 7939 1220
Monday–Friday: 9am–5pm
Map Website: bit.ly/1W0OoZ
Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring. Emergency accommodation. Offender services.
Accommodation/housing advice, Benefits advice, Careers advice, Debt advice, Education/training, Tenancy support
Each
Nationwide
0808 1000 143
Monday–Friday: 9am–5pm
Website: bit.ly/1lt3DX6
Helpline and support for young people affected by homophobic bullying.
Advocacy, Counselling, Legal advice
Exchange Supplies
Nationwide
01305 262244
Monday–Friday: 8:30am–5pm (excluding bank holidays)
Website: bit.ly/11r10f
Information for drug users and drug workers about safer drug use - focuses on injecting drug use.
Foyer Federation
Nationwide
020 7430 2212
Website: bit.ly/1AtOaxA
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders
Frank
Nationwide
0300 123 6600
Monday–Sunday: 2pm–6pm (live chat)
Website: bit.ly/1uGXVH0
Drug advice for young people - free from landlines. If you live in Scotland, please visit the Scottish Drug Services website (http://bit.ly/1CMLaAd). If you live in Wales, visit the Dan website (http://bit.ly/1CMLaAd, 0808 808 2234 or text DAN to 81066). If you live in Northern Ireland, visit the Public Health Agency website (http://bit.ly/1qBSfP7).
Advocacy, Counselling, Drugs workers, Outreach worker links
Friends, Families and Travellers
Nationwide
01273 234 777
Monday–Friday: 10am–4:30pm
Website: bit.ly/1nIcgij
For gypsies and travellers, whatever their ethnicity, culture or background, whether settled or mobile, and to protect the right to pursue a nomadic way of life. Good information for children and families about eviction, rights, work etc.
Advocacy, Counselling, Education/training, Legal advice
Hearing Voices Network
Nationwide
0114 271 8210
Website: bit.ly/uNytR
A network for people who hear voices and see visions. If you want information about hearing voices groups, call or email nhvn@hotmail.co.uk.
Counselling, Mental health