If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know email@example.com at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
The web site is coded by hand at Flat Earth Industries
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Independent, not-for-profit website providing up-to-date information on rights and legal issues. It brings together the best information on the law and rights from over 200 UK websites.
Accommodation/housing advice, Advocacy, Benefits advice, Legal advice
0800 141 2994
Monday & Thursday: 10:30am–4:30pm
Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Provides information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside hepline hours, leave a message and you will be contacted. In an emergency, call 999.
Counselling, Legal advice
0845 769 7555
Fellowship of people who help each other to recover from alcoholism. Calls charged at local rate on BT lines. Other networks may vary. Ot you can email firstname.lastname@example.org. Links to local support groups.
Monday–Friday: 10am–10pm (calls at national rate)
Advice and support people who suffer from anxiety, phobias, panic attacks or obsessive compulsive disorder (OCD), or wish to withdraw from tranquillisers and anti-depressants. Informative website. Email email@example.com or or phone the helpline.
Counselling, Drugs workers, Mental health
020 7354 9264
Free legal advice and representation for asylum seekers. Phone, email firstname.lastname@example.org or visit their detailed website.
Advocacy, Legal advice
0844 826 9317
Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email email@example.com.
Advocacy, Counselling, Drugs workers
Information about benzodiazepines and support groups for users - great site.
Bosnia House, 36 Medley Road, Birmingham , Nationwide B11 2NE
0121 772 3052
Advice for Bosnian people, including asylum seekers and refugees. Advice on employment, training, housing. Translation and interpreting service. Phone or arrange an appointment.
Accommodation/housing advice, Careers advice, Leisure activities
Monday–Sunday: Open 24 hours
Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate.
0800 018 5023
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website. If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.
Legal advice, Medical/health, Sexual health
Free, confidential helpline. If you're living away from home (foster home, school or hospital), call 0800 884444 (3.30pm-9.30pm, Mon-Fri; 2pm-8pm weekends). Textphone: 0800 400 222. Great information on the website.
Advocacy, Counselling, Mental health
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Accommodation/housing advice, Benefits advice, Debt advice, Legal advice
0800 612 0225
Monday–Sunday: 10am–10pm (phoneline)
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
0800 138 1619
Monday–Sunday: Open 24 hours (via helpline, text 07537 404 719 or email firstname.lastname@example.org)
National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD). Residential clinical treatment and community outreach. Helpline is open 24/7.
Advocacy, Counselling, Mental health, Outreach worker links
143 St John’s Road, Huddersfield HD2 2FA, Nationwide
0845 2 699799
Text (07867794620 – ring back service) or email email@example.com in your preferred language to get a translator if your English is not good enough to wor with the UK legal system.
Advocacy, Legal advice
Information and counselling for adult survivors of rape and childhood abuse.
Counselling, Medical/health, Mental health
0845 063 1188
Free, independent and impartial service on all aspects of oral health.
, London, Nationwide
Safe emergency accommodation for homeless people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Accommodation/housing advice, Advocacy
020 7939 1220
Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring. Emergency accommodation. Offender services.
Accommodation/housing advice, Benefits advice, Careers advice, Debt advice, Education/training, Tenancy support
212 Spitfire Studios, 63-71 Collier Street, London N1 9BE, Nationwide
Information and support to people affected by depression via self-help groups and other supporter services.
Counselling, Mental health
0808 1000 143
Helpline and support for young people affected by homophobic bullying.
Advocacy, Counselling, Legal advice
Monday–Friday: 8:30am–5pm (excluding bank holidays)
Information for drug users and drug workers about safer drug use - focuses on injecting drug use.
020 7430 2212
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders
0300 123 6600
Monday–Sunday: 2pm–6pm (live chat)
Drug advice for young people - free from landlines. If you live in Scotland, please visit the Scottish Drug Services website (http://bit.ly/1CMLaAd). If you live in Wales, visit the Dan website (http://bit.ly/1CMLaAd, 0808 808 2234 or text DAN to 81066). If you live in Northern Ireland, visit the Public Health Agency website (http://bit.ly/1qBSfP7).
Advocacy, Counselling, Drugs workers, Outreach worker links
01273 234 777
For gypsies and travellers, whatever their ethnicity, culture or background, whether settled or mobile, and to protect the right to pursue a nomadic way of life. Good information for children and families about eviction, rights, work etc.
Advocacy, Counselling, Education/training, Legal advice