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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

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If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.

 
 
 

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Services

 
 

You are viewing "Advice services"

 

 
Action for Children (Gen R 8 Project)

Westwood Business Centre, 69 Aberdalgie Road, Glasgow G34 9HJ

0141 771 6161

Monday–Sunday: 8am–9pm

Map   Website: bit.ly/1o35i8D

Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).

Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Leisure activities, Outreach worker links, Tenancy support

 
Crossreach (Simpson Hse)

52 Queen Street, Edinburgh EH2 3NS

0131 225 1054 / 0131 225 6028

Wednesday: 2:45pm–4:30pm (SMART recovery group)
Thursday: 10:15am–12am (A Life Worth Living group)

Map   Website: bit.ly/2rpmcsy

Counselling for people affected by their own or another’s drug use, recovery support groups, recovery one to one appointments, and work with children and young people affected by parental substance use. Phone in to self-refer to services, or drop in on Wed/Thu to register.

Alcohol workers, Counselling, Drugs workers, Mental health, Step-free

 
Integrated Camden Alchohol Service (ICAS)

7-8 Early Mews, Arlington Road NW1 7HG

020 3227 4950

Monday: 10am–12am (drop-in)
Tuesday & Friday: 2pm–4pm (drop-in)
Monday & Thursday: 5pm–7pm (evening assessments)

Map   Website: bit.ly/2jnMpUY

A welcoming, open-access service for people experiencing difficulty with alcohol use or who are affected by alcohol use issues. The Family alcohol Service (FAS) is delivered in partnership with the NSPCC and the provision of the affected others service by Some Space (SS). Open access and drop-in. Individuals can self-refer by attending the drop-in. Evening assessments by appointment only.

Alcohol workers, Benefits advice, Counselling, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support

 
LGBT Youth Scotland

See website for branches

Website: bit.ly/1yMCA23

Advice for LGBT youth in Scotland. Online chat and one-to-one support.

Counselling, Sexual health

 
PopLaw Legal Advice Clinic

The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road E14 6BT

020 7364 4332

Tuesday: 6pm–8pm (appointments only)

Map   Website: bit.ly/1LesN8N

Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.

Accommodation/housing advice, Benefits advice, Debt advice, Legal advice, Tenancy support

 
722 Young People Service

722 Leytonstone High Road, Leytonstone, London E11 3AJ

0300 555 1158

Monday–Friday: 9am–5pm

Map  

For people aged 10–18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

 
Adfam

25 Corsham Street, London WC1H 8BS

020 3817 9410

Map   Website: bit.ly/1q4jAsN

Adfam is the national charity working to improve life for families affected by drugs and alcohol. A number of useful resources, including a map of local support groups, are available on its website.

 
Advisory Service for Squatters

84b Whitechapel High St, London E1 7QX

020 3216 0099

Monday–Friday: 2pm–6pm

Map   Website: bit.ly/ZXxNR

Legal and practical advice to squatters and other homeless people. Please ring 020 3216 0099 or email advice@squatter.org.uk first.

Accommodation/housing advice

 
Alone in London

Unit 6, 48 Provost Street, London N1 7SU

020 7278 4224

Monday–Friday: 9am–5pm

Map   Website: bit.ly/VuJ5n9

Supports young people, 16–25-years-old, who are homeless or at risk of homelessness. Its mission is to enable young people to make informed and positive choices about their lives, to support them and their families to respond to crisis situations and to empower young people to develop the skills, and provide the foundation they need to grow and flourish.

Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Mental health

 
Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/2s9GQLU

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

 
Aziziye Mosque

117-119 Stoke Newington Road, London N16 8BU

020 7254 0046

Monday–Sunday: 11am–11pm

Map  

Drop-in for advice and support on issues including housing, family and substance use. Languages: Turkish & Arabic. Interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

 
Barka UK (Reconnections Project)

London

0207 275 7768

Monday–Wednesday: 9am–4pm (helpline – Polish, Russian, Romanian and English)

Website: bit.ly/1r1LCpo

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Legal advice, Outreach worker links

 
Bethnal Green Legal Advice Clinic

University House, 104 Roman Road, London E2 0RN

020 8980 4205

Tuesday & Wednesday: 5:30pm–7pm (drop-in)
Monday & Wednesday: 10am–12am (drop-in)
Thursday: 6:30pm–8pm (drop-in)

Map   Website: bit.ly/1EsgbIZ

Please arrive early. Covers employment and debt. More information from the website.

Benefits advice, Debt advice, Legal advice

 
Blackfriars Settlement Clinic

1 Rushworth Street, London SE1 0RB

020 7928 9521

Wednesday: 6:30pm–8pm

Map   Website: bit.ly/1KHHPmm

Covers housing and debt. Initial and written advice. Appointments only. Southwark residents only.

Accommodation/housing advice, Debt advice, Legal advice

 
BPP Law School Legal Advice Clinic (Housing)

68–70 Red Lion Square, London WC1R 4NY

0207 430 5668

Wednesday: 4:30pm–6:30pm (appointments fortnightly)

Map   Website: bit.ly/1DA4a4o

Free legal advice on landlord & tenant issues. Advice and hep with form-filling. Call 0207 430 5668 and leave a message – someone will call you back. If your query is suitable, you will get an appointment.

Tenancy support

 
Brixton Advice Centre

167 Railton Road, London SE24 OLU

020 7733 7554

Monday–Thursday: 10am–3pm (call into reception)

Map   Website: bit.ly/9Q6Xk

Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice

 
C4WS Homeless Project Night Shelter

Various churches in Camden, London

020 7278 6267

3 November to 31 March
Monday–Sunday: 7:30pm–8:45am

Website: https://binged.it/2fHMekV

Rolling winter night shelter in Camden. Bed spaces for 16 guests, with separate sleeping areas for men and women. Accept referrals from Camden-based agencies with whom C4WS have a signed Service Level Agreement only.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Leisure activities, Outreach worker links

 
Camden CAB Service Legal Advice

141a Robert Street, London NW1 3QT

03444 889 626

Monday–Friday: 10am–4pm

Map   Website: bit.ly/VKbzhh

Covers immigration and nationality and employment.

Legal advice

 
Cardinal Hume Centre

3–7 Arneway St, Horseferry Rd, London SW1P 2BG

020 7227 1673

Monday, Tuesday, Thursday: 9:15am–4:30pm (closed 1–2pm)
Wednesday: 9:15am–7pm (closed 1–2pm)

Map   Website: bit.ly/1Fi5Rq0

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

 
CARIS Islington Churches Cold Weather Shelter

London

07913 020738

Winter shelter:
1 January to 31 March
Monday–Sunday: 7:30pm–8:30am

Map   Website: bit.ly/1L1wPnp

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to iccws@hotmail.co.uk. 15 guests; 18+, dry.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food, Food (free), Internet access, Laundry, Outreach worker links

 
Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free

 
Caveat Solicitors

363 Ripple Road, Barking, London IG11 9PN

0203 249 1177

Monday–Friday: 9:30am–11:30am (free legal helpline - 020 3249 1179)

Map   Website: bit.ly/1CUxBNH

Free legal advice clinic on housing, homelessness, immigration etc. Freephone: 0800 050 9730.

Legal advice

 
CAYSH

Croydon Turnaround Centre, 2 Whitgift Street, Croydon, London CR0 1FL

0208 683 0227

Monday–Friday: 9:30am–4:45pm (22+, Taberner House)
Monday–Friday: 10am–5pm (under 21s)

Map   Website: bit.ly/VoDrGB

Advice service for people aged 14–25 (including housing advice) at the Turnaround Centre – no appointment necessary. If you are 22 or older, visit Taberner House.

Accommodation/housing advice, Advocacy, Counselling

 
Centre 70 Pro Bono Clinic

46 Knights Hill, West Norwood, London SE27 0JD

020 8670 0070

Monday: 7pm–9pm (appointment only)

Map   Website: bit.ly/1P7JBmZ

Initial advice, written advice and form-filling. Covers debt, employment, housing etc.

Accommodation/housing advice, Debt advice

 
Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU

Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm

Map  

Contact: coordinator.claptondropin@gmail.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.

Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links

 
 
 
 
 
 
 
 
 
 
© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484