If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
The web site is coded by hand at Flat Earth Industries
Ollie the twitterrific bird appears courtesy of www.twitterrific.com
Westwood Business Centre, 69 Aberdalgie Road, Glasgow G34 9HJ
0141 771 6161
Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).
Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Leisure activities, Outreach worker links, Tenancy support
21 Deptford Broadway, London SE8 4PA
020 8695 5797
3 January to 14 March
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)
Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support
St Alphonsus Rd, Clapham, London SW4 7AS
020 7720 2811
Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.
Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links
138-140 Cambridge Heath Rd, 241 Old Ford Rd, London E1 5QJ
020 8980 7998
See the article in issue 40. Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation.
Careers advice, Education/training
81 Barking Road, Canning Town, London E16 4HB
0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email email@example.com.
Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free
Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU
Wednesday: 12:30am–3:30pm (Job Club)
Contact: firstname.lastname@example.org. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.
Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links
Elmfield House, 5 Stockwell Mews, Stockwell Road, London SW9 9GX
020 3540 7420
Monday & Friday: 10am–1:30pm (drop-in advisory service)
Clean Slate is re-writing the rule book on helping unemployed people facing barriers to work. They focus on the the future, not the past; trust them with paid work in their enterprises; and respect individuals' need for their own package of support and opportunity. Priority is given to people who are homeless.
Careers advice, Education/training
23 Jacob Street, London SE1 2BG
0844 822 1515
Provides employment opportunities for people who’ve been homeless and are now ready for work through its Connection Crew Academy, a training programme that covers the basics of event crewing and work skills. It works with charities like Connection at St Martins and Crisis to recruit trainees.
3rd Fl, 224–236 Walworth Road, London SE17 1JE
0207 701 2696
Award-winning arts in mental health charity run for adults with experience of mental health distress.
Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free
Unit 4 Benwell Studios, 11-13 Benwell Rd, London N7 7BL
Trains and employs at-risk young people to repair smashed smartphones as a positive route towards employment. Runs programmes all year round, with courses being confirmed throughout the year. Get in touch for more details about courses in your area.
66 Commercial Street, London E1 6LT
020 7426 5650
Workshop programme from the website. Additional support available regarding employment (inc. specialist service for E Europeans), housing, mental health and well-being, and from the progression team.
Education/training, Mental health, Step-free
9a Knights Hill, West Norwood, London SE27 0DB
020 8761 4276
Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.
Advocacy, Careers advice, Education/training
7–11 St Thoms’s Rd, London N4 2QH
020 7424 5252
Monday, Tuesday, Friday: 10:30am–1pm (women's group)
Monday & Wednesday: 5pm–7pm (karate for kids)
Thursday: 6pm–8pm (soup run - 7pm–9pm in summer)
Friday: 4pm–7pm (youth club for boys)
Saturday: 3pm–5pm (youth club for girls)
Saturday & Sunday: 10am–5pm (community meetings all day)
Registered charity serving the local Muslim community and the wider society in Islington and surrounding N London boroughs. Community centre which works with everyone to promote dialogue and understanding in our multicultural society.
Counselling, Education/training, Legal advice, Leisure activities
3rd Floor, 55 Bondway, London SW8 1SJ
Monday–Friday: 9am–5pm (appointments for peer support)
eer Advocates with personal experience of homelessness support homeless people to access healthcare. Peers support clients with health appointments in Westminster, Hammersmith and Fulham, Kensington and Chelsea, Camden, Hackney, Hounslow and Wandsworth.
Advocacy, Education/training, Outreach workers
1st Fl, Gracemead Hse, Woods Avenue, Hatfield, London AL10 8HX
0844 833 0933
Monday–Friday: 9am–5pm (appointments for advice)
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless. Work mainly with people aged 16-24. Mediation, education and other specialist prevention services, advice, support etc. Advice line number: 0844 833 0933.
Advocacy, Counselling, Education/training
7-9 Tramway Avenue, Edmonton, London N9 8PD
020 8884 1838
Tuesday–Friday: 9:30am–4:30pm (closed 1–2pm)
Works towards providing relevant and essential skills and training to people who are homeless. The centre seeks to empower and help them to fulfill their potential, through the provision of resources, support and expertise.
Advocacy, Careers advice, Clothing store, Education/training, Food (free)
1 Greek Street, London W1D 4NQ
0203 011 1865
Runs Employment Academy for people who are homeless or are at risk of homelessness who want to work in hospitality or events. Each of the three programmes a year is full-time for 12 weeks. Book on a client information day which is the first step to making an application to go on the training. Training is a mix of workshops and work experience in the social business, a private members' club in Soho.
65 Effra Road, London SW2 1BZ
020 7924 9657
Monday–Thursday: 9am–5pm (work day/info service)
Monday: 5pm–8pm (social)
Thursday & Friday: 5pm–6pm (keep fit, yoga)
Thursday–Friday: 5pm–8pm (peer-led groups)
Wednesday–Friday: 6pm–2am (evening sanctuary, extending to Sat & Sun from mid-June 2016)
Supports people’s recovery with mental health by engaging them in running the service, including the café, reception and business unit. Links to employment, adult education, wellness workshops. Mental Health Info Line: Mon–Fri: 9am–5pm: 020 7924 9657
Benefits advice, Careers advice, Education/training, Mental health
159 Mile End Road, Stepney, London E1 4AQ
020 7791 2855
Saturday: 11am–3pm (HIV testing only)
London's largest community-based HIV charity provides practical and emotional support and advice for people living with or affected by HIV in East London. Also offers free and confidential HIV tests at venues across London.
Advocacy, Benefits advice, Careers advice, Counselling, Food, Food (free), Internet access, Medical/health, Mental health, Outreach workers, Sexual health
82 Wentworth Street, London E1 7SA
020 7375 0020
Monday: 10am–11:30am (men's group)
Monday: 2pm–3pm (yoga)
Tuesday: 11:30am–12:30am (relaxation skills)
Wednesday: 11:30am–1pm (peer support, addictions)
Tuesday: 2pm–3:30pm (women's group)
Monday–Friday: 9am–3:30pm (needle exchange - closed 12.30–1.30pm)
Tuesday: 9:30am–12:30am (homeopathy)
Thursday: 11am–1pm (art & wellbeing)
Friday: 10am–11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am–11:30am (self-harming support group)
Helps people of all backgrounds to an independent & fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Most of their facilities are step-free.
Art classes, Bathroom/showers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Food (free), Internet access, Mental health, Needle exchange
245 Grays inn Road, London WC1X 8QY
020 7520 8660
Monday–Sunday: 9am–5pm (referral helpline - 020 7520 8660)
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
The London Irish Centre, 50–52 Camden Square, London NW1 9XB
020 7520 8682
Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment.
Accommodation/housing advice, Education/training, Step-free
c/o Salvation Army, Lower Community Hall, Nunhead Green, Nunhead, London SE15 3RT
020 8695 8873
Tuesday: 7pm–8pm (free cooked meal)
Tuesday & Thursday: 10am–2pm (community café and drop-in)
Accommodation/housing advice, Benefits advice, Clothing store, Food, Food (free), Mental health, Step-free, Tenancy support
Unit 2, Shepperton House, 89-93 Shepperton Rd, London N1 3DF
020 7288 1770
Smart clothing for women for job interviews. Mentoring programme run by CIPD and referral to employability programmes.
22a Hanbury Street, Spitalfields, London E1 6QR
020 7613 5636
Wide range of activities. Contact NHP to find out more.
Art classes, Benefits advice, Counselling, Education/training, Internet access