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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.


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You are viewing "Work/training"


Action for Children (Gen R 8 Project)

Westwood Business Centre, 69 Aberdalgie Road, Glasgow G34 9HJ

0141 771 6161

Monday–Sunday: 8am–9pm

Map   Website: bit.ly/1o35i8D

Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).

Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Leisure activities, Outreach worker links, Tenancy support

999 Club (Deptford Centre)

21 Deptford Broadway, London SE8 4PA

020 8695 5797

Winter shelter:
3 January to 14 March
Monday–Sunday: 8pm–8am
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)

Map   Website: bit.ly/2gObZ4B

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support

Ace of Clubs

St Alphonsus Rd, Clapham, London SW4 7AS

020 7720 2811

Monday–Friday: 12am–3pm

Map   Website: bit.ly/1B0VMJY

Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.

Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links

Bikeworks CIC

138-140 Cambridge Heath Rd, 241 Old Ford Rd, London E1 5QJ

020 8980 7998

Saturday: 10am–5pm
Monday–Friday: 8:30am–6:30pm
Sunday: 11am–5pm

Map   Website: bit.ly/vhwd5

See the article in issue 40. Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation.

Careers advice, Education/training

Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free

Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU

Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm


Contact: coordinator.claptondropin@gmail.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.

Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links

Clean Slate Training & Employment

Elmfield House, 5 Stockwell Mews, Stockwell Road, London SW9 9GX

020 3540 7420

Monday & Friday: 10am–1:30pm (drop-in advisory service)

Map   Website: bit.ly/1A3rGIU

Clean Slate is re-writing the rule book on helping unemployed people facing barriers to work. They focus on the the future, not the past; trust them with paid work in their enterprises; and respect individuals' need for their own package of support and opportunity. Priority is given to people who are homeless.

Careers advice, Education/training

Connection Crew CIC

23 Jacob Street, London SE1 2BG

0844 822 1515

Map   Website: bit.ly/1TioqRd

Provides employment opportunities for people who’ve been homeless and are now ready for work through its Connection Crew Academy, a training programme that covers the basics of event crewing and work skills. It works with charities like Connection at St Martins and Crisis to recruit trainees.


CoolTan Arts

3rd Fl, 224–236 Walworth Road, London SE17 1JE

0207 701 2696

Tuesday–Friday: 10am–5pm

Map   Website: bit.ly/1mWCZHY

Award-winning arts in mental health charity run for adults with experience of mental health distress.

Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free

Cracked It

Unit 4 Benwell Studios, 11-13 Benwell Rd, London N7 7BL

Map   Website: bit.ly/2kO82hP

Trains and employs at-risk young people to repair smashed smartphones as a positive route towards employment. Runs programmes all year round, with courses being confirmed throughout the year. Get in touch for more details about courses in your area.

Education/training, Ex-offenders

Crisis Skylight (London)

66 Commercial Street, London E1 6LT

020 7426 5650

Monday–Friday: 2pm–8pm
Saturday–Sunday: 11am–5pm

Map   Website: bit.ly/10pf1F

Workshop programme from the website. Additional support available regarding employment (inc. specialist service for E Europeans), housing, mental health and well-being, and from the progression team.

Education/training, Mental health, Step-free

Emmaus South Lambeth Community

9a Knights Hill, West Norwood, London SE27 0DB

020 8761 4276

Map   Website: bit.ly/1obQE0e

Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.

Advocacy, Careers advice, Education/training

Finsbury Park Mosque

7–11 St Thoms’s Rd, London N4 2QH

020 7424 5252

Monday, Tuesday, Friday: 10:30am–1pm (women's group)
Monday & Wednesday: 5pm–7pm (karate for kids)
Thursday: 6pm–8pm (soup run - 7pm–9pm in summer)
Friday: 4pm–7pm (youth club for boys)
Saturday: 3pm–5pm (youth club for girls)
Saturday & Sunday: 10am–5pm (community meetings all day)

Map   Website: bit.ly/1TzS5H5

Registered charity serving the local Muslim community and the wider society in Islington and surrounding N London boroughs. Community centre which works with everyone to promote dialogue and understanding in our multicultural society.

Counselling, Education/training, Legal advice, Leisure activities

Groundswell Homeless Health Peer Advocacy

3rd Floor, 55 Bondway, London SW8 1SJ

0300 0039600

Monday–Friday: 9am–5pm (appointments for peer support)

Map   Website: bit.ly/XH0of

eer Advocates with personal experience of homelessness support homeless people to access healthcare. Peers support clients with health appointments in Westminster, Hammersmith and Fulham, Kensington and Chelsea, Camden, Hackney, Hounslow and Wandsworth.

Advocacy, Education/training, Outreach workers

Herts Young Homeless (hyh)

1st Fl, Gracemead Hse, Woods Avenue, Hatfield, London AL10 8HX

0844 833 0933

Monday–Friday: 9am–5pm (appointments for advice)

Map   Website: bit.ly/1cNErh8

Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless. Work mainly with people aged 16-24. Mediation, education and other specialist prevention services, advice, support etc. Advice line number: 0844 833 0933.

Advocacy, Counselling, Education/training

Homeless Resource Centre

7-9 Tramway Avenue, Edmonton, London N9 8PD

020 8884 1838

Tuesday–Friday: 9:30am–4:30pm (closed 1–2pm)


Works towards providing relevant and essential skills and training to people who are homeless. The centre seeks to empower and help them to fulfill their potential, through the provision of resources, support and expertise.

Advocacy, Careers advice, Clothing store, Education/training, Food (free)

House of St Barnabas

1 Greek Street, London W1D 4NQ

0203 011 1865

Monday–Friday: 10am–5pm

Map   Website: bit.ly/1K9GNoi

Runs Employment Academy for people who are homeless or are at risk of homelessness who want to work in hospitality or events. Each of the three programmes a year is full-time for 12 weeks. Book on a client information day which is the first step to making an application to go on the training. Training is a mix of workshops and work experience in the social business, a private members' club in Soho.


Mosaic Clubhouse

65 Effra Road, London SW2 1BZ

020 7924 9657

Monday–Thursday: 9am–5pm (work day/info service)
Monday: 5pm–8pm (social)
Thursday & Friday: 5pm–6pm (keep fit, yoga)
Thursday–Friday: 5pm–8pm (peer-led groups)
Wednesday–Friday: 6pm–2am (evening sanctuary, extending to Sat & Sun from mid-June 2016)

Map   Website: bit.ly/1RULmqO

Supports people’s recovery with mental health by engaging them in running the service, including the café, reception and business unit. Links to employment, adult education, wellness workshops. Mental Health Info Line: Mon–Fri: 9am–5pm: 020 7924 9657

Benefits advice, Careers advice, Education/training, Mental health

Positive East

159 Mile End Road, Stepney, London E1 4AQ

020 7791 2855

Monday–Friday: 9:30am–5:30pm
Saturday: 11am–3pm (HIV testing only)

Map   Website: bit.ly/1th8WzX

London's largest community-based HIV charity provides practical and emotional support and advice for people living with or affected by HIV in East London. Also offers free and confidential HIV tests at venues across London.

Advocacy, Benefits advice, Careers advice, Counselling, Food, Food (free), Internet access, Medical/health, Mental health, Outreach workers, Sexual health

Providence Row

82 Wentworth Street, London E1 7SA

020 7375 0020

Monday: 10am–11:30am (men's group)
Monday: 2pm–3pm (yoga)
Tuesday: 11:30am–12:30am (relaxation skills)
Wednesday: 11:30am–1pm (peer support, addictions)
Tuesday: 2pm–3:30pm (women's group)
Monday–Friday: 9am–3:30pm (needle exchange - closed 12.30–1.30pm)
Tuesday: 9:30am–12:30am (homeopathy)
Thursday: 11am–1pm (art & wellbeing)
Friday: 10am–11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am–11:30am (self-harming support group)

Map   Website: bit.ly/1rvpkcW

Helps people of all backgrounds to an independent & fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Most of their facilities are step-free.

Art classes, Bathroom/showers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Food (free), Internet access, Mental health, Needle exchange


245 Grays inn Road, London WC1X 8QY

020 7520 8660

Monday–Sunday: 9am–5pm (referral helpline - 020 7520 8660)

Map   Website: bit.ly/1qM9Xvi

Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.

Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support

SHP – Camden Recovery Service, Islington Aftercare & Haringey ETE Service

The London Irish Centre, 50–52 Camden Square, London NW1 9XB

020 7520 8682

Monday–Friday: 9am–5pm

Map   Website: bit.ly/2jWmDGP

Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment.

Accommodation/housing advice, Education/training, Step-free

Siloam Community Services

c/o Salvation Army, Lower Community Hall, Nunhead Green, Nunhead, London SE15 3RT

020 8695 8873

Tuesday: 7pm–8pm (free cooked meal)
Tuesday & Thursday: 10am–2pm (community café and drop-in)

Map   Website: bit.ly/ZflX1x

Accommodation/housing advice, Benefits advice, Clothing store, Food, Food (free), Mental health, Step-free, Tenancy support

Smart Works

Unit 2, Shepperton House, 89-93 Shepperton Rd, London N1 3DF

020 7288 1770

Map   Website: bit.ly/1v4sCc3

Smart clothing for women for job interviews. Mentoring programme run by CIPD and referral to employability programmes.

Clothing store

Spitalfields Crypt Trust (New Hanbury Project)

22a Hanbury Street, Spitalfields, London E1 6QR

020 7613 5636

Map   Website: bit.ly/H6blE

Wide range of activities. Contact NHP to find out more.

Art classes, Benefits advice, Counselling, Education/training, Internet access

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484