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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

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If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.

 
 
 

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Services

 
 

You are viewing "Ex-forces"

 

 
CoolTan Arts

3rd Fl, 224–236 Walworth Road, London SE17 1JE

0207 701 2696

Tuesday–Friday: 10am–5pm

Map   Website: bit.ly/1mWCZHY

Award-winning arts in mental health charity run for adults with experience of mental health distress.

Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free

 
Home Base

158 Du Cane Road, East Acton, London W12 0TX

020 8749 4885

Monday–Friday: 9:30am–5:30pm

Map   Website: bit.ly/XYr8Dj

Accommodation for ex-service men and women aged 18-55 who are homeless or potentially homeless. Also a highly successful psychological treatment programme for traumatised ex-military personnel. Training and employment opportunities, and help with addictions, through partner organisations. Require proof of military service. Phone, call in or write.

Advocacy, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Mental health, Outreach worker links

 
Stoll

446 Fulham Road, London SW6 1DT

020 7385 2110

Monday–Friday: 9am–5pm (closed 12.30–1.30)
Wednesday: 4pm–7pm (drop-in alternative weeks - phone to check)

Map   Website: bit.ly/1vUqjWX

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Mental health, Music/drama, Outreach workers, Tenancy support

 
The Queen Victoria Seamen’s Rest

121–131 East India Dock Road, Poplar, London E14 6DF

020 7987 5466

Monday–Sunday: 9am–8pm

Map   Website: bit.ly/1lzUhPv

For unemployed, retired and active seafarers (25+), other male ex-services personnel and single homeless men with low support needs. Phone, visit or write.

Internet access, Leisure activities, Leisure facilities

 
Veterans Aid

40 Buckingham Palace Road, Victoria, London SW1W 0RE

020 7828 2468

Monday–Thursday: 8:30am–3:30pm (helpline)
Friday: 8:30am–1:30pm

Map   Website: bit.ly/1qnjco6

Free helpline: 0800 012 68 67. First contact with Veterans Aid is much like going to an Accident and Emergency unit and meeting a triage nurse – someone who makes an assessment of the problem so that the right specialist help can be arranged.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Legal advice, Medical/health, Mental health, Outreach worker links, Outreach workers

 
Huggard

Huggard Centre, Huggard Buildings, Hansen Street, Cardiff, Wales CF10 5NQ

02920642000

Monday–Sunday: 8:30am–7:30pm (day centre)

Map   Website: bit.ly/1mq7cyv

Day centre and allied hostel for persons who are homeless or suffering from psychological or physical infirmity or who by for reason of adverse circumstances are thereby in need of help.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food (free), Medical/health, Needle exchange, Outreach worker links, Outreach workers, Tenancy support

 
Birmingham City Council (Housing Pathways)

West Midlands

0121 675 1683

Website: bit.ly/YLyWI5

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (housingpathways@birmingham.gcsx.gov.uk)

Accommodation/housing advice

 
The Glebe Centre

Wednesbury Road, Walsall, Birmingham, West Midlands WS1 3RU

01922 625687

Monday–Friday: 10am–2pm Alcohol Drinking Lounge 10am-3pm.

Map   Website: bit.ly/2oFXBL2

The Glebe Centre is a multifunctional hub from where a variety of services are delivered that support vulnerable adults in Walsall.

Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Clothing store, Dentist, Education/training, Food, Food (free), Internet access, Leisure activities, Mental health, Needle exchange, Sexual health

 
Changing Lives

Textile House, Dukesway, Team Valley, Gateshead, North East NE11 0LF

0191 273 8891

Monday–Friday: 9am–3pm (phone to be referred to appropriate services)

Map   Website: bit.ly/1SrHnP8

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Ex-offenders, Food, Food (free), Laundry, Leisure activities, Outreach worker links, Outreach workers, Sexual health, Tenancy support

 
The Whitechapel Centre

Langsdale Street, Liverpool, North East L3 8DU

0151 207 7617

Monday–Sunday: 8am–8pm (homeless resolution hub, enablement activities)

Map   Website: bit.ly/N3gc0G

Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Mental health, Music/drama, Outreach workers, Tenancy support

 
St Petrock’s

10 Cathedral Yard, Exeter, South West EX1 1HJ

01392 422396

Monday–Friday: 9am–1pm (drop-in)
Wednesday & Friday: 10am–12am (mental health practitioner)
Tuesday & Thursday: 2pm–4pm (probation, housing, jobs etc)
Monday: 2pm–4pm (women's group)
Monday & Thursday: 9am–12am podiatrist Monday, nurse Thursday)
Tuesday: 11am–1pm (alternative healing)

Map   Website: bit.ly/1OGdaLm

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food, Food (free), Foot care, Internet access, Laundry, Legal advice, Leisure activities, Medical/health, Mental health, Music/drama, Outreach worker links, Sexual health, Tenancy support

 
Aylesbury Homeless Action Group

2 Rickfords Hill, Aylesbury, South East HP20 2RX

01296 435026

Monday & Wednesday: 12am–2pm (drop-in)

Map   Website: bit.ly/1PjL8H2

AHAG's aims and objectives are to relieve hardship, need and distress. Support and advice for anyone 18+ who is homeless or inadequately housed. Drop in for showers, washing facilities, newspapers and refreshments. Please make appointment for one-to-one support, help with education, CVs, employment etc. Phone or email info@ahag.org.uk.

Accommodation/housing advice, Advocacy, Bathroom/showers, Benefits advice, Debt advice, Dentist, Education/training, Ex-forces, Ex-offenders, Food (free), Internet access, Laundry, Medical/health, Outreach worker links, Sexual health, Tenancy support

 
Catalyst Night Shelter (Havering)

Sennen Cottage, Ockendon Road, Upminster, Essex, South East RM14 2DN

07894 448729, 07527 192161

1 January to 31 December
Monday–Sunday: 7:30pm–7:30am
Wednesday: 10:30am–12:30am (drop-in)

Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Accept self-referrals and referrals from any agency.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Luggage storage, Mental health, Outreach worker links, Outreach workers, Tenancy support

 
Combat Stress

Nationwide

0800 138 1619

Monday–Sunday: Open 24 hours (via helpline, text 07537 404 719 or email combat.stress@rethink.org)

Website: bit.ly/1tCYx2n

National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD). Residential clinical treatment and community outreach. Helpline is open 24/7.

Advocacy, Counselling, Mental health, Outreach worker links

 
Royal British Legion

Nationwide

0808 802 8080

Monday–Sunday: 8am–8pm (contact centres)

Website: bit.ly/1rhCkTP

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support

 
SPACES

The Beacon, Marne Road, Catterick Garrison, North Yorkshire DL9 3AU, Nationwide

01748 833797; 01748 872940

Website: bit.ly/1A9euvY

The Single Persons Accommodation Centre for the Ex Services, SPACES, helps single ex-regulars find appropriate accommodation when they leave the services to reduce the likelihood of ex-service personnel becoming homeless or sleeping rough after discharge.

Accommodation/housing advice

 
SSAFA Forcesline

Nationwide

0845 241 7141

Monday–Friday: 9am–5:30pm

Website: bit.ly/1WHJ91b

SSAFA helps combat homelessness among ex-Service personnel. Their London Homeless Division works with ex-Service rough sleepers. If you have gone AWOL, contact their Reclaim Your Life scheme and get your life back on track.

 
Veterans UK

Nationwide

0800 169 22 77

Monday–Thursday: 9am–3:30pm (drop in or phone)
Friday: 9am–1pm (drop in or phone)

Website: bit.ly/OmJLu

Free help and advice for veterans, and access to dedicated one-to-one welfare advice. Email (veterans.help@spva.gsi.gov.uk) or phone.

Accommodation/housing advice, Benefits advice, Debt advice

 
Whitefoord House

53 Canongate, Edinburgh, Scotland EH8 8BS

0131 556 6827

Monday–Friday: 7am–5pm

Map   Website: bit.ly/1MxfPUF

Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.

Accommodation/housing advice

 
 
 
 
 
 
 
 
 
 
© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484