If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know email@example.com at The Pavement!
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116 Bramley Road, London W10 6SU
0207 221 7530
A small charity helping people mainly who have a history of homelessness, are vulnerable and mostly need support. Known for its friendliness. Offers acupuncture, art, cognitive behavioural hypnotherapy, computing cooking, drama, felt workshop, group therapy, leather work, mosaics, music, poetry, qi gong and yoga etc. Ring for details or check the timetable (http://www.240project.org.uk/timetable/). Not step-free.
Art classes, Clothing store, Food, Food (free), Internet access, Leisure activities, Leisure facilities, Music/drama
3rd Fl, 224–236 Walworth Road, London SE17 1JE
0207 701 2696
Award-winning arts in mental health charity run for adults with experience of mental health distress.
Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free
7–11 St Thoms’s Rd, London N4 2QH
020 7424 5252
Monday, Tuesday, Friday: 10:30am–1pm (women's group)
Monday & Wednesday: 5pm–7pm (karate for kids)
Thursday: 6pm–8pm (soup run - 7pm–9pm in summer)
Friday: 4pm–7pm (youth club for boys)
Saturday: 3pm–5pm (youth club for girls)
Saturday & Sunday: 10am–5pm (community meetings all day)
Registered charity serving the local Muslim community and the wider society in Islington and surrounding N London boroughs. Community centre which works with everyone to promote dialogue and understanding in our multicultural society.
Counselling, Education/training, Legal advice, Leisure activities
65 Effra Road, London SW2 1BZ
020 7924 9657
Monday–Thursday: 9am–5pm (work day/info service)
Monday: 5pm–8pm (social)
Thursday & Friday: 5pm–6pm (keep fit, yoga)
Thursday–Friday: 5pm–8pm (peer-led groups)
Wednesday–Friday: 6pm–2am (evening sanctuary, extending to Sat & Sun from mid-June 2016)
Supports people’s recovery with mental health by engaging them in running the service, including the café, reception and business unit. Links to employment, adult education, wellness workshops. Mental Health Info Line: Mon–Fri: 9am–5pm: 020 7924 9657
Benefits advice, Careers advice, Education/training, Mental health
82 Wentworth Street, London E1 7SA
020 7375 0020
Monday: 10am–11:30am (men's group)
Monday: 2pm–3pm (yoga)
Tuesday: 11:30am–12:30am (relaxation skills)
Wednesday: 11:30am–1pm (peer support, addictions)
Tuesday: 2pm–3:30pm (women's group)
Monday–Friday: 9am–3:30pm (needle exchange - closed 12.30–1.30pm)
Tuesday: 9:30am–12:30am (homeopathy)
Thursday: 11am–1pm (art & wellbeing)
Friday: 10am–11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am–11:30am (self-harming support group)
Helps people of all backgrounds to an independent & fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Most of their facilities are step-free.
Art classes, Bathroom/showers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Food (free), Internet access, Mental health, Needle exchange
The Hub Studios, 90 Monier Road (off Wick Lane), Bow, London E3 2ND
0300 111 1111
Sunday: 4pm–6pm (hot meal on 4th Sunday of the month)
Christian charity dedicated to helping people who need help. Works with other local organisations.
Accommodation/housing advice, Barber, Careers advice, Dentist, Education/training, Food (free), Legal advice, Medical/health
245 Grays inn Road, London WC1X 8QY
020 7520 8660
Monday–Sunday: 9am–5pm (referral helpline - 020 7520 8660)
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
Aim to befriend the homeless and hand out socks.
St Charles Centre, Exmoor Street, London W10 6DZ
Monday–Sunday: 11am–4pm (drop-in)
Health and well-being services for diverse and marginalised communities, empowering choices, including sexual health, emotional resilience and wellbeing. Works across London and provides outreach, groups – social and therapeutic, 1-2-1 support, health screening, counselling. Open every day for health check, HIV test, information. Daily outreach across London – check website for details.
Counselling, Education/training, Mental health, Outreach worker links, Outreach workers, Sexual health
446 Fulham Road, London SW6 1DT
020 7385 2110
Monday–Friday: 9am–5pm (closed 12.30–1.30)
Wednesday: 4pm–7pm (drop-in alternative weeks - phone to check)
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Mental health, Music/drama, Outreach workers, Tenancy support
St Silas Community Hall, Penton Street, London N1 9UL
Wednesday: 7pm–8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help)
Thursday: 7pm–9pm (drop-in: free food & drink, clothes, books, TV, cards and the chance to socialise)
Art classes, Barber, Careers advice, Clothing store, Food (free), Leisure activities, Step-free
Postal address only: 7, 35-37 Ludgate Hill, London EC4M 7JN
0203 283 8616
Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616.
Careers advice, Education/training
St John’s Therapy Centre, 162 St John’s Hill, Battersea, London SW11 1SW
020 8812 4120
Monday, Tuesday, Thursday, Friday: 9am–4:30pm
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo’s which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
Alcohol workers, Drugs workers, Education/training, Medical/health, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
Mary Cole House, 6 Sandford Street, Birkenhead, North East CH41 1BN
0151 649 0111
Monday–Sunday: Open 24 hours (accommodation and support)
Monday–Friday: 9am–0am (crisis training and events – term-time only)
Three-month stay, emergency accommodation service for single homeless people with multiple support needs. 22 male beds and 5 female. Referral required via Wirral ‘Mainstay’ (www.mainstayliverpool.org.uk).
Accommodation/housing advice, Advocacy, Art classes, Bathroom/showers, Bedding, Benefits advice, Debt advice, Education/training, Food, Internet access, Laundry, Leisure activities, Music/drama
10 Cathedral Yard, Exeter, South West EX1 1HJ
Monday–Friday: 9am–1pm (drop-in)
Wednesday & Friday: 10am–12am (mental health practitioner)
Tuesday & Thursday: 2pm–4pm (probation, housing, jobs etc)
Monday: 2pm–4pm (women's group)
Monday & Thursday: 9am–12am podiatrist Monday, nurse Thursday)
Tuesday: 11am–1pm (alternative healing)
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food, Food (free), Foot care, Internet access, Laundry, Legal advice, Leisure activities, Medical/health, Mental health, Music/drama, Outreach worker links, Sexual health, Tenancy support
10 Chelmar Road, Chatham, Kent, South East ME4 4PB
0800 698 1000
Monday–Sunday: 8:30am–12:30am (office hours)
Monday–Sunday: Open 24 hours (on call)
AMAT is a direct access hostel based in Medway, which provides supported accommodation to 400+ service users in a variety of accommodation, mostly shared houses with 3 to 4 units, though there are some flats. There is a no-visitors house for the more vulnerable service users and a dry house for those who are rehabilitating. There is also a female-only house. There is also an opportunity for some service users to become more permanently accommodated on an AST if they meet the criteria.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Debt advice, Drugs workers, Education/training, Food, Leisure activities, Tenancy support
Rainbow Centre, 2 Wych Elm, Harlow, Essex, South East CM20 1QP
Monday & Thursday: 11am–4pm (Harefield Church - 01279 641671)
Tuesday & Friday: 11am–4pm (St Paul?¢‚Ç¨‚Ñ¢s - 07890771590)
Maybury Open Door is a community drop-in resource which welcomes adults from 18+ years. It is open to all and supports a wide range of adults, including homeless and vulnerably-housed people and others who just need to venture out and meet new friends.
Food (free), Internet access, Leisure activities, Leisure facilities
45 Bloom Street, Manchester, North West M1 3LY
0161 237 3223
Monday–Friday: 10am–2pm (support office)
NB: Drop-in centre closed until Autumn 2015 for building work, but support offices are open and outreach teams are on the streets Monday-Thursday evenings. (Activities are free and a timetable will be available when they reopen.) Opening hours for the drop-in centre to be confirmed. Support workers incl Eastern European language speakers.
Accommodation/housing advice, Art classes, Bathroom/showers, Bedding, Benefits advice, Clothing store, Debt advice, Dentist, Food, Internet access, Medical/health, Outreach worker links, Outreach workers, Tenancy support
48 Buchanan St, Blackpool, North West FY1 3LQ
01253 294477; 01253 291038 night
Monday, Wednesday, Thursday: 1pm–3:30pm (drop-in)
Tuesday: 1pm–3pm (counselling)
Wednesday & Thursday: 3:30pm–6pm (life skills)
Friday: 9am–4pm (counselling)
Saturday: 2pm–5pm (cook & eat)
Monday–Sunday: 7pm–9am (night shelter, St John's Walk)
Day centre and night shelter which is open all year. Shelter and support for young people 16–25.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Food (free), Foot care, Internet access, Laundry, Leisure activities, Leisure facilities, Medical/health, Mental health, Needle exchange, Outreach worker links, Sexual health, Tenancy support
110 Oldham Road, Ancoats, Manchester, North West M4 6AG
0161 228 7331
Friday & Saturday: 10am–4pm
Provides support for homeless and marginalised people across Greater Manchester. They work with those who are facing the greatest barriers to employment, education, good health outcomes, secure housing, social integration and financial integration, by seeking to tackle both the causes and consequences of poverty.
Accommodation/housing advice, Advocacy, Art classes, Bedding, Careers advice, Clothing store, Counselling, Education/training, Food (free), Leisure activities, Mental health, Music/drama, Tenancy support
101 High Riggs, Tollcross, Edinburgh, Scotland EH3 9RP
0845 140 7777
Monday: 2pm–8pm (drop-in – art & games groups)
Tuesday: 10:30am–4:30pm (drop-in – walking group & taster sessions)
Thursday: 2pm–8pm (drop-in – health, body & mind)
Wednesday: 10:30am–4:30pm (drop-in – swimming & wellbeing groups)
Sunday: 11am–4pm (drop-in – read the Sunday papers!)
Mental health resource that provides a safe place for those experiencing mental health problems to socilise or gain 1:1 or peer support. The service promotes healthy lifestyle choices and meaningful activity.
Mental health, Music/drama
27/3 Pirniefield Bank, Edinburgh, Scotland EH6 7QH
Provides creative services for homeless people in Edinburgh. This can range from creative writing workshops to organising fundraisers for other charities. Phone for details.
Education/training, Leisure activities
89 Shandwick Place, Edinburgh, Scotland EH2 3DT
0131 220 8206
Monday–Friday: 2pm–3pm (suspended items)
Every single penny of Social Bite's profits are donated to good causes. One in four of its team is formerly homeless. Suspended items are bought by customers for homeless people.
2 Bernard Street, Leith, Edinburgh, Scotland EH6 6PU
0131 554 9157
Street soccer and football-inspired training and personal development as a medium to empower people who are affected by social exclusion to make positive changes in their lives. Visit the website for complete information or email firstname.lastname@example.org
Education/training, Leisure facilities
18 South Bridge, Edinburgh, Scotland EH1 1LL
0131 344 0825
Streetyouth works with young people (up to 26th birthday) who are at risk of, or experiencing, homelessness. Streetyouth provides street-based outreach and one-to-one support.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Careers advice, Debt advice, Drugs workers, Education/training, Laundry, Luggage storage, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Tenancy support