If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
The web site is coded by hand at Flat Earth Industries
Ollie the twitterrific bird appears courtesy of www.twitterrific.com
50 Featherstone Street, London EC1Y 8RT
020 7250 5700
National database of volunteering opportunities in the UK.
Unit 7, Deptford Trading Estate, Blackhorse Road, London SE8 5HY
020 7394 2468
Redistributes surplus fresh food to vulnerable people. Works with over 250 local charities, 150 companies and 200 volunteers to improve the health and well being of over 9,500 vulnerable people annually.
Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich, London SE16 6TE
020 3696 2640
Monday–Friday: 9am–4:30pm (later by appointment)
A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and ‘chemsex’.
Alcohol workers, Art classes, Drugs workers, Leisure activities, Outreach worker links, Outreach workers, Step-free
PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: Union Chapel, Dorset, Highbury Corner, London N1 2XD
Saturday: 10am–4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Tuesday: 7pm–7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
23 December to 30 December
Thursday–Thursday: 7am–10pm (closed midday to 3pm. Services at Union Chapel)
Monday: 11:30am–12:30am (mobile library, 3rd week of month, Manna Centre)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Drugs workers, Food (free), Foot care, Leisure activities, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health
18 Ashley Road, London N17 9LJ
020 8493 0900
Monday–Friday: 9:30am–4pm (no appointment necessary)
A wide range of beds, settees, tables, chairs and all household furniture available at low cost. Agency referral, or bring evidence of being on benefits or on low income.
29 Peckham Road, London SE5 8UA
020 7702 4260
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives.
Accommodation/housing advice, Careers advice, Education/training, Internet access, Mental health, Outreach worker links, Outreach workers, Tenancy support
St John’s Therapy Centre, 162 St John’s Hill, Battersea, London SW11 1SW
020 8812 4120
Monday, Tuesday, Thursday, Friday: 9am–4:30pm
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo’s which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
Alcohol workers, Drugs workers, Education/training, Medical/health, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
6-8 Webber Street, London SE1 8QA
020 7928 1677
Monday–Saturday: 9:30am–10am (breakfast)
Monday–Saturday: 10am–11:30am (showers, clothing – not Friday)
Tuesday & Thursday: 10am–12am (nurse)
Friday: 9am–12am (advice & info drop-in)
List for showers taken on Monday – only 1 shower per week per male guests. Short Bible talk each morning – prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
Bathroom/showers, Clothing store, Food, Leisure activities, Medical/health, Mental health, Outreach worker links
Mary Cole House, 6 Sandford Street, Birkenhead, North East CH41 1BN
0151 649 0111
Monday–Sunday: Open 24 hours (accommodation and support)
Monday–Friday: 9am–0am (crisis training and events – term-time only)
Three-month stay, emergency accommodation service for single homeless people with multiple support needs. 22 male beds and 5 female. Referral required via Wirral ‘Mainstay’ (www.mainstayliverpool.org.uk).
Accommodation/housing advice, Advocacy, Art classes, Bathroom/showers, Bedding, Benefits advice, Debt advice, Education/training, Food, Internet access, Laundry, Leisure activities, Music/drama
Sennen Cottage, Ockendon Road, Upminster, Essex, South East RM14 2DN
07894 448729, 07527 192161
1 January to 31 December
Wednesday: 10:30am–12:30am (drop-in)
Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Accept self-referrals and referrals from any agency.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Luggage storage, Mental health, Outreach worker links, Outreach workers, Tenancy support
0370 496 7622
If you hold information that could lead to the identification, discovery and recovery of victims in the UK, contact the charity Crimestoppers anonymously on 0800 555 111. In an emergency, always call 999.