If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
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Bays 4 and 5, Trellick Tower, Golborne Road, London W10 5PL
020 8969 2292
Friday: 10am–12am (drop-in)
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health, and mental health. Outreach support to the elderly as well as in-house activities. ESOL classes with free crèche and support for women wanting to return to work. Some projects are borough-restricted, so contact them for more information.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health
Unit C, Norland House, 9 Queensdale Cescent, London W11 4TL
0845 145 1312
Monday–Friday: 10am–5pm (Thursday phone only)
Advice and information for the Iraqi and Arab communities. Support and guidance for children and young people. Day centres for older people. Bilingual newsletter. Cultural and social activities.
Accommodation/housing advice, Benefits advice, Legal advice, Leisure activities, Medical/health
446 Fulham Road, London SW6 1DT
020 7385 2110
Monday–Friday: 9am–5pm (closed 12.30–1.30)
Wednesday: 4pm–7pm (drop-in alternative weeks - phone to check)
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Mental health, Music/drama, Outreach workers, Tenancy support
Langsdale Street, Liverpool, North East L3 8DU
0151 207 7617
Monday–Sunday: 8am–8pm (homeless resolution hub, enablement activities)
Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Mental health, Music/drama, Outreach workers, Tenancy support
110 Oldham Road, Ancoats, Manchester, North West M4 6AG
0161 228 7331
Friday & Saturday: 10am–4pm
Provides support for homeless and marginalised people across Greater Manchester. They work with those who are facing the greatest barriers to employment, education, good health outcomes, secure housing, social integration and financial integration, by seeking to tackle both the causes and consequences of poverty.
Accommodation/housing advice, Advocacy, Art classes, Bedding, Careers advice, Clothing store, Counselling, Education/training, Food (free), Leisure activities, Mental health, Music/drama, Tenancy support
0808 808 0700
Thursday: 10am–4pm (helpline)
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email email@example.com.
Advocacy, Counselling, Medical/health, Mental health