If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
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39 South Portland Street, Glasgow G5 9JL
0141 429 6533
Accommodation/housing advice, Alcohol workers, Benefits advice, Counselling, Debt advice, Education/training, Food, Food (free), Internet access, Leisure facilities, Medical/health, Sexual health, Tenancy support
116 Bramley Road, London W10 6SU
0207 221 7530
A small charity helping people mainly who have a history of homelessness, are vulnerable and mostly need support. Known for its friendliness. Offers acupuncture, art, cognitive behavioural hypnotherapy, computing cooking, drama, felt workshop, group therapy, leather work, mosaics, music, poetry, qi gong and yoga etc. Ring for details or check the timetable (http://www.240project.org.uk/timetable/). Not step-free.
Art classes, Clothing store, Food, Food (free), Internet access, Leisure activities, Leisure facilities, Music/drama
21 Deptford Broadway, London SE8 4PA
020 8695 5797
3 January to 14 March
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)
Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support
St Alphonsus Rd, Clapham, London SW4 7AS
020 7720 2811
Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.
Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links
Emmaus House, 1 Berrymead Gardens, London W3 8AA
020 8992 5768
Call for the times of their wide range of services.
Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care
c/o All Souls Clubhouse, 141 Cleveland Street, London W1T 6QG
Saturday: 5:30am–7:45am (tea run: 5.30-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 6.45-7.30 King William IV St; All Souls Ch 7.40-7.45)
Saturday: 9am–12am (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays)
Saturday: 6:30pm–8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.
Christian organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group every Saturday night at 6.30pm. Invitations via the tea run or welcome desk at All Souls Langham Place. If you need step-free access, a volunteer will let you in via Cleveland St entrance.
Art classes, Clothing store, Drugs workers, Education/training, Food, Food (free), Leisure activities
69 Talgarth Road, London W14 9DD
020 7603 5232
Monday–Wednesday: 2pm–5pm (drop-in, showers/laundry and café)
Friday: 12am–2pm (women's group)
Friday: 2:30pm–5:30pm (Green Palm Club for isolated black and minority ethnic people)
Thursday: 2pm–5pm (life skills)
Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu).
1 January to 31 March
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to email@example.com. 15 guests; 18+, dry.
Advocacy, Bathroom/showers, Bedding, Clothing store, Food, Food (free), Internet access, Laundry, Outreach worker links
81 Barking Road, Canning Town, London E16 4HB
0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email firstname.lastname@example.org.
Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free
Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford, London E15 2JL
07932 661 089
Tuesday: 10am–12am (food, drinks, clothes, books, toiletries, showers)
Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".
Bathroom/showers, Bedding, Clothing store, Drugs workers, Food, Food (free), Step-free
155a Kings Rd, London SW3 5TX
020 7352 9305
Monday, Tuesday, Thursday: 9am–2pm
Lunch is served upstairs but staff or volunteers bring meals downstairs to those with limited mobility.
Clothing store, Food
Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU
Wednesday: 12:30am–3:30pm (Job Club)
Contact: email@example.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.
Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links
3rd Fl, 224–236 Walworth Road, London SE17 1JE
0207 701 2696
Award-winning arts in mental health charity run for adults with experience of mental health distress.
Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free
Speedwell Street, Deptford, London SE8 4AT
020 8692 6548
Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)
Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support
Thurlow Lodge, 1 Thurlow Street, London SE17 2US
020 3489 1765
Wednesday: 6:30pm–8:30pm (music last Wed of month)
Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.
Accommodation/housing advice, Advocacy, Benefits advice, Clothing store, Counselling, Education/training, Food (free), Outreach workers
St Saviour's Priory, 18 Queensbridge Road, London E2 8NS
020 7739 9976
Small, unfunded project run entirely by volunteers. Turns away only people who are violent. On ground floor, but with one step between the street and the lobby.
Bedding, Clothing store, Food (free)
c/o West London Family Church, 230 Lillie Road, London SW6 7QA
020 7385 5791
Clothing store, Food (free), Step-free
Salvation Army Citadel, 109 Kingston Road, South Wimbledon, London SW19 3JR
07843 280 419
Wednesday & Friday: 10am–3pm
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Counselling, Drugs workers, Food, Laundry, Leisure activities, Mental health
7–11 St Thoms’s Rd, London N4 2QH
020 7424 5252
Monday, Tuesday, Friday: 10:30am–1pm (women's group)
Monday & Wednesday: 5pm–7pm (karate for kids)
Thursday: 6pm–8pm (soup run - 7pm–9pm in summer)
Friday: 4pm–7pm (youth club for boys)
Saturday: 3pm–5pm (youth club for girls)
Saturday & Sunday: 10am–5pm (community meetings all day)
Registered charity serving the local Muslim community and the wider society in Islington and surrounding N London boroughs. Community centre which works with everyone to promote dialogue and understanding in our multicultural society.
Counselling, Education/training, Legal advice, Leisure activities
155a Kings Road, London SW3 5TX
020 7351 4948
Monday, Tuesday, Thursday: 9am–2pm (laundry, showers & lunch)
2 November to 3 April
Monday–Sunday: 8pm–8am (please come to the day centre or phone to see if there are vacancies)
Shelter and support for people who are homeless. Winter night shelters and a year-round daytime drop-in centre. Lunch is served upstairs but staff or volunteers bring meals downstairs to those with limited mobility. The night shelters are in different churches, not all of which are step-free.
Accommodation/housing advice, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Education/training, Food (free), Laundry
Woolwich Common Community Centre, Leslie Smith Square, London SE18 4DW
Drop-in advice centre offering free immigration, housing and domestic violence advice and a hot meal to vulnerable migrants in Greenwich and neighbouring boroughs.
Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free
36b Woodhouse Road, London N12 0RG
020 8446 8400
Monday–Friday: 12am–3pm (rough sleepers only)
Wednesday: 9am–12am (women's group)
Monday–Friday: 12am–3pm (drop-in)
Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy.
Accommodation/housing advice, Advocacy, Bathroom/showers, Benefits advice, Clothing store, Food, Tenancy support
7-9 Tramway Avenue, Edmonton, London N9 8PD
020 8884 1838
Tuesday–Friday: 9:30am–4:30pm (closed 1–2pm)
Works towards providing relevant and essential skills and training to people who are homeless. The centre seeks to empower and help them to fulfill their potential, through the provision of resources, support and expertise.
Advocacy, Careers advice, Clothing store, Education/training, Food (free)
Cross Street Baptist Church, 16–18 Cross St, London N1 2BG
020 7354 9946
Tuesday & Wednesday: 10am–3pm
Practical help, education & art classes.
Advocacy, Clothing store, Education/training, Food, Internet access, Leisure facilities
83 Margaret Street, London W1W 8TB
020 7637 0600
Monday–Friday: 10:30am–12:30am (advice)
Monday–Friday: 10am–4:30pm (centre open)
Day centre with IT, citizenship, arts and crafts, life skills and ESOL classes.