If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know email@example.com at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
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81 Barking Road, Canning Town, London E16 4HB
0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email firstname.lastname@example.org.
Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free
Central House, 25 Camperdown Street, London E1 8DZ
0845 466 3400
For people aged 16-25. Referral via your local housing options team.
Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Education/training
226 Elmley Street, London SE18 7NN
020 8316 5398
Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich.
Careers advice, Education/training
9a Knights Hill, West Norwood, London SE27 0DB
020 8761 4276
Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.
Advocacy, Careers advice, Education/training
KCAH, 36a Fife Road, Kingston, London KT1 1SU
0208 546 3212
1 January to 31 December
Monday–Sunday: 7pm–9am (night shelter)
Tuesday: 8:30am–9:30am (conflict resolution)
Tuesday: 10am–1pm (art group)
Thursday: 10am–2pm ('cook and eat' programme)
Food, friendship and shelter to street homeless people all year round. Self- or agency referrals. Phone or visit Mon-Fri 10am-1pm for informal interview.
Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage
22 Linden Grove, London SE15 3LF
020 7277 6264
Supported accommodation for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. Accommodation in Barnet, Lambeth, Lewisham, Southwark and Wandsworth. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
Advocacy, Alcohol workers, Benefits advice, Drugs workers
8 Wilton Road, Colliers Wood, London SW19 2HB
020 8543 3677
For people aged 16-25. Ring first.
112–116 St George’s Road, Waterloo, London SE1 6EU
020 7620 1504
Ring first. For single, homeless men aged 30–60 with low support needs, particularly rough sleepers. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits.
Accommodation/housing advice, Alcohol workers, Food (free), Mental health
16 York Road, Ilford, London IG1 3AD
020 8911 7470
Friday & Saturday: 7:30pm–9:15am
Monday–Friday: 9:30am–5pm (office hours)
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Food, Internet access, Leisure activities, Luggage storage, Medical/health
29 Rush Green Road, Romford, London RM7 0PH
01708 766211 x 281
Monday–Friday: 9am–4pm (office hours)
Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.
12 Adelaide Street, London WC2N 4HW
020 7766 5544
Monday, Tuesday, Thursday, Friday: 9am–1pm
Saturday & Sunday: 9am–1pm (invite only)
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Mental health, Music/drama, Outreach workers, Step-free
Booth House, 153-175 Whitechapel Road, London E1 1DN
020 7392 9490
Men only. Dogs allowed occasionally. Self-referrals accepted for one night only. Phone to check vacancies and discuss potential referral.
Accommodation/housing advice, Bathroom/showers, Clothing store, Education/training, Food, Internet access, Leisure facilities
18 Great Peter Street, London SW1P 2BT
020 7233 0296
One night only for self-referral. Phone at 9am to check vacancies. Otherwise, agency referrals, including referrals straight from prison.
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Internet access, Leisure activities, Leisure facilities, Outreach worker links
1 Princess Street, Southwark, London SE1 6HH
020 7928 7136
Wednesday: 10:30am–1pm (drop-in – shower and hot meal for up to 30 people)
Tuesday: 10:30am–2pm (advice – ring bell at side of building)
Thursday: 10:30am–2pm (advice appointments – housing, benefits, CV writing)
Accommodation/housing advice, Bathroom/showers, Benefits advice, Debt advice, Food (free), Internet access, Outreach worker links, Tenancy support
17-18 Pownall Gardens, Hounslow, London TW3 1YW
020 8737 6611
Monday–Friday: 8:30am–5pm (office hours)
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice
19b Compton Terrace, Islington, London N1 2UN
Margins works with people who suffer from issues of homelessness, mental ill health, isolation and crisis. Referral-based support & employment-focused groups including café training. Advice work via Pilion Trust. Please note: all services are by referral.
Art classes, Counselling, Education/training, Leisure facilities
Huggard Centre, Huggard Buildings, Hansen Street, Cardiff, Wales CF10 5NQ
Monday–Sunday: 8:30am–7:30pm (day centre)
Day centre and allied hostel for persons who are homeless or suffering from psychological or physical infirmity or who by for reason of adverse circumstances are thereby in need of help.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food (free), Medical/health, Needle exchange, Outreach worker links, Outreach workers, Tenancy support
The Warehouse 26R, Carters Green, West Bromwich, West Midlands B70 9LW
0871 717 7284
Support services for young people, asylum seekers and refugees, homeless and disadvantaged people. Soup kitchen and respite centre.
Accommodation/housing advice, Advocacy, Clothing store, Debt advice, Food, Food (free)
6 Dixons Green Road, Dudley, West Midlands DY2 7DH
Accommodation for men aged 16-27, including ex-offenders or those at risk.
Endeavour Court, 20 Chelmarsh, Daimler Green, Coventry, West Midlands CV6 3LB
024 7659 7009
Monday–Sunday: Open 24 hours (call for appointment)
Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.
Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Tenancy support
Holyhead Court, Lower Holyhead Road, Coventry, West Midlands CV1 3AX
Monday–Sunday: Open 24 hours
For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.
Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Outreach worker links
Leopold Street, Highgate, Birmingham, West Midlands B12 0QB
0121 753 1386
Monday–Friday: 8am–7pm (phone for appointment)
Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.
Accommodation/housing advice, Food
185 Stratford Road, Sparkhill, Birmingham, West Midlands B11 1AG
0121 766 7645
For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.
Accommodation/housing advice, Alcohol workers, Drugs workers
53 Wellington Road, Wolverhampton, West Midlands WV14 6AQ
Monday–Sunday: Open 24 hours
Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.
89-95 Dickens Road, Wolverhampton, West Midlands WV10 8SD
Monday–Sunday: Open 24 hours
Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.
Accommodation/housing advice, Advocacy, Alcohol workers, Drugs workers, Education/training, Mental health, Tenancy support