If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know email@example.com at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
The web site is coded by hand at Flat Earth Industries
Ollie the twitterrific bird appears courtesy of www.twitterrific.com
19 Thayer Street W1U 2QJ
020 7935 6179
Wednesday: 4:30pm–8pm (not between Christmas and New Year)
Wednesday Club offers a safe, warm space to relax; soup, sandwiches and drinks for 10p each; free sandwiches from local cafes after 7pm. Part of the West London Mission.
Food, Food (free)
39 South Portland Street, Glasgow G5 9JL
0141 429 6533
Accommodation/housing advice, Alcohol workers, Benefits advice, Counselling, Debt advice, Education/training, Food, Food (free), Internet access, Leisure facilities, Medical/health, Sexual health, Tenancy support
116 Bramley Road, London W10 6SU
0207 221 7530
A small charity helping people mainly who have a history of homelessness, are vulnerable and mostly need support. Known for its friendliness. Offers acupuncture, art, cognitive behavioural hypnotherapy, computing cooking, drama, felt workshop, group therapy, leather work, mosaics, music, poetry, qi gong and yoga etc. Ring for details or check the timetable (http://www.240project.org.uk/timetable/). Not step-free.
Art classes, Clothing store, Food, Food (free), Internet access, Leisure activities, Leisure facilities, Music/drama
St Alphonsus Rd, Clapham, London SW4 7AS
020 7720 2811
Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.
Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links
Emmaus House, 1 Berrymead Gardens, London W3 8AA
020 8992 5768
Call for the times of their wide range of services.
Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care
Green Lanes Methodist Church, 132a Green Lanes, London N16 9BN
Social drop-in service for refugees, asylum seekers and other migrants. Hot meal, games, books, ESOL conversation classes and other activities.
Education/training, Food, Leisure activities
60 Ashford Road, Cricklewood, London NW2 6TU
020 8208 8590
Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support
c/o All Souls Clubhouse, 141 Cleveland Street, London W1T 6QG
Saturday: 5:30am–7:45am (tea run: 5.30-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 6.45-7.30 King William IV St; All Souls Ch 7.40-7.45)
Saturday: 9am–12am (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays)
Saturday: 6:30pm–8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.
Christian organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group every Saturday night at 6.30pm. Invitations via the tea run or welcome desk at All Souls Langham Place. If you need step-free access, a volunteer will let you in via Cleveland St entrance.
Art classes, Clothing store, Drugs workers, Education/training, Food, Food (free), Leisure activities
Community House, 311 Fore Street, Enfield, London N9 0PZ
020 8373 6307 /07807 789473
Monday–Friday: 9am–3pm (café for clients accessing treatment at 12 Centre Way, Claverings)
Tuesday & Wednesday: 9am–0am (peer-support drop-in; Weds 3pm-4pm is women only)
Friday: 2pm–6pm (peer-support drop-in)
A service user forum and an independent support group set up by current and ex-users of Enfield drug treatment services. Complementary therapies, including Indian head massage, reflexology and group meditation on Tuesdays and Wednesdays. Acupuncture is held on Friday. Phone or email firstname.lastname@example.org.
Advocacy, Drugs workers, Food
c/o Bromley Council Homelessness Service, Civic Centre, Stockwell Close, Bromley, London BR1 3UH
020 8464 4848/07806 602 347
1 December to 15 March
Monday–Sunday: 7:30pm–10am (closed during Crisis, 23-30 Dec)
Held in local churches; no self-referral, 18+, mixed, beds for 12, dry, no-smoking inside, priority to local connection. Contact Bromley Housing Options or any agency. Contact Bromley Council Homelessness Team or agency for local connection, and shelter for other spaces.
Accommodation/housing advice, Food
1 January to 31 March
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to email@example.com. 15 guests; 18+, dry.
Advocacy, Bathroom/showers, Bedding, Clothing store, Food, Food (free), Internet access, Laundry, Outreach worker links
Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford, London E15 2JL
07932 661 089
Tuesday: 10am–12am (food, drinks, clothes, books, toiletries, showers)
Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".
Bathroom/showers, Bedding, Clothing store, Drugs workers, Food, Food (free), Step-free
155a Kings Rd, London SW3 5TX
020 7352 9305
Monday, Tuesday, Thursday: 9am–2pm
Lunch is served upstairs but staff or volunteers bring meals downstairs to those with limited mobility.
Clothing store, Food
020 8555 9880; 020 8534 1164
Thursday: 1pm–3pm (Woodgrange Baptist Ch, Romford Rd, E7 8AA)
Tuesday: 9am–11am (St Paul & St James, Maryland Rd, Stratford, E15 1JL)
All applications for food must be accompanied by a referral from an independent agent (e.g. a doctor, a social worker or support worker, a school or nursery, a Job Centre).
Advocacy, Bathroom/showers, Food, Food (free)
Saturday: 5pm–7pm (Kensington Church St to Gloucester Rd tube; and Kensington High St)
Saturday: 3pm–7:30pm (tea and cakes in the Carmelite Priory, Pitt St W8 4JH - see website for details)
The mission of the Community of Sant'Egidio is establishing friendship with the poor, whoever and wherever they may be, in the light of the teaching of the Gospel. Food, clothes and social events, especially around Christmas.
Clothing store, Food, Leisure activities
Various churches, London
07860 270 278
1 November to 31 March
Local referrals via Croydon Reach (020 7870 8855), Croydon SNAP Team (020 8760 5498). Phone 8am-4pm to check vacancies.
Accommodation/housing advice, Food
Speedwell Street, Deptford, London SE8 4AT
020 8692 6548
Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)
Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support
Salvation Army Citadel, 109 Kingston Road, South Wimbledon, London SW19 3JR
07843 280 419
Wednesday & Friday: 10am–3pm
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Counselling, Drugs workers, Food, Laundry, Leisure activities, Mental health
Unit 7, Deptford Trading Estate, Blackhorse Road, London SE8 5HY
020 7394 2468
Redistributes surplus fresh food to vulnerable people. Works with over 250 local charities, 150 companies and 200 volunteers to improve the health and well being of over 9,500 vulnerable people annually.
101a Pears Road, Hounslow, London TW3 1SS
020 8569 5359
Tuesday & Thursday: 10am–12am (drop-in)
Low-cost coffee and tea.
7 December to 14 March
Tuesday–Sunday: 9am–5pm (office hours)
Accept referrals from any agency – email firstname.lastname@example.org. Age 18+; men only; beds for 12; dry; no smoking.
Food, Food (free)
020 7351 4948
7 November to 1 April
18+, mixed, dry, beds for 85 across 3 shelters, self-referral - phone first. Waiting list registration can be over the phone or online (www.glassdoor.org.uk/).
Accommodation/housing advice, Food, Food (free)
2 November to 2 June
Referrals are only from Whitechapel Mission, Health E1, Crisis, U-Turn Women's Project, Praxis, Spitalfields Crypt Trust, TH Floating Support and City Gateway. 18+; dry; mixed; 15 spaces
Accommodation/housing advice, Advocacy, Food, Food (free)
36b Woodhouse Road, London N12 0RG
020 8446 8400
Monday–Friday: 12am–3pm (rough sleepers only)
Wednesday: 9am–12am (women's group)
Monday–Friday: 12am–3pm (drop-in)
Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy.
Accommodation/housing advice, Advocacy, Bathroom/showers, Benefits advice, Clothing store, Food, Tenancy support
Cross Street Baptist Church, 16–18 Cross St, London N1 2BG
020 7354 9946
Tuesday & Wednesday: 10am–3pm
Practical help, education & art classes.
Advocacy, Clothing store, Education/training, Food, Internet access, Leisure facilities