If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know firstname.lastname@example.org at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
The web site is coded by hand at Flat Earth Industries
Ollie the twitterrific bird appears courtesy of www.twitterrific.com
Westwood Business Centre, 69 Aberdalgie Road, Glasgow G34 9HJ
0141 771 6161
Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).
Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Leisure activities, Outreach worker links, Tenancy support
116 Bramley Road, London W10 6SU
0207 221 7530
A small charity helping people mainly who have a history of homelessness, are vulnerable and mostly need support. Known for its friendliness. Offers acupuncture, art, cognitive behavioural hypnotherapy, computing cooking, drama, felt workshop, group therapy, leather work, mosaics, music, poetry, qi gong and yoga etc. Ring for details or check the timetable (http://www.240project.org.uk/timetable/). Not step-free.
Art classes, Clothing store, Food, Food (free), Internet access, Leisure activities, Leisure facilities, Music/drama
c/o London South Bank University, 103 Borough Road, London SE1 0AA
Women-only running fitness classes suitable for all abilities, beginners welcome! If you need suitable clothing or shoes (quality, clean & second-hand), please contact email@example.com or 07518 221 613 in advance with your sizes. Led by qualified, insured female volunteers.
Leisure activities, Medical/health
Green Lanes Methodist Church, 132a Green Lanes, London N16 9BN
Social drop-in service for refugees, asylum seekers and other migrants. Hot meal, games, books, ESOL conversation classes and other activities.
Education/training, Food, Leisure activities
60 Ashford Road, Cricklewood, London NW2 6TU
020 8208 8590
Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support
c/o All Souls Clubhouse, 141 Cleveland Street, London W1T 6QG
Saturday: 5:30am–7:45am (tea run: 5.30-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 6.45-7.30 King William IV St; All Souls Ch 7.40-7.45)
Saturday: 9am–12am (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays)
Saturday: 6:30pm–8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.
Christian organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group every Saturday night at 6.30pm. Invitations via the tea run or welcome desk at All Souls Langham Place. If you need step-free access, a volunteer will let you in via Cleveland St entrance.
Art classes, Clothing store, Drugs workers, Education/training, Food, Food (free), Leisure activities
Various churches in Camden, London
020 7278 6267
3 November to 31 March
Rolling winter night shelter in Camden. Bed spaces for 16 guests, with separate sleeping areas for men and women. Accept referrals from Camden-based agencies with whom C4WS have a signed Service Level Agreement only.
Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Leisure activities, Outreach worker links
77a Greenfield Road, London E1 6QR
020 7377 8948
"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants.
Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Leisure activities, Music/drama
Saturday: 5pm–7pm (Kensington Church St to Gloucester Rd tube; and Kensington High St)
Saturday: 3pm–7:30pm (tea and cakes in the Carmelite Priory, Pitt St W8 4JH - see website for details)
The mission of the Community of Sant'Egidio is establishing friendship with the poor, whoever and wherever they may be, in the light of the teaching of the Gospel. Food, clothes and social events, especially around Christmas.
Clothing store, Food, Leisure activities
1 St Barnabas Terrace, London E9 6DJ
020 8533 3500
Promotes the artistic and creative abilities of people who experience severe and enduring mental health problems.
Leisure activities, Music/drama
66 Commercial Street, London E1 6LT
0844 251 0111
22 December to 30 December
Thursday–Friday: Open 24 hours
Referral via 221 Gray's Inn Rd, WC1X 8RA; City of London Academy, Lynton Rd, SE1 5LA; City Academy, Homerton Row, E9 6EA; Kensington Aldridge Academy, 1 Silchester Rd, W10 6EX; or Lesoco, 2 Deptford Ch St, SE8 4RZ. Access to residential centres via 5 day centres. Transport to day centres from King’s Cross, Mornington Cres, Finsbury Pk stn; Temple, Waterloo (St John's), London Br (Southwark St), Bermondsey stn; Broadway Day Centre, Victoria, and Chelsea Methodist Ch and Deptford Reach Day Centre.
Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Leisure activities, Outreach worker links
Speedwell Street, Deptford, London SE8 4AT
020 8692 6548
Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)
Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support
Salvation Army Citadel, 109 Kingston Road, South Wimbledon, London SW19 3JR
07843 280 419
Wednesday & Friday: 10am–3pm
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Counselling, Drugs workers, Food, Laundry, Leisure activities, Mental health
7–11 St Thoms’s Rd, London N4 2QH
020 7424 5252
Monday, Tuesday, Friday: 10:30am–1pm (women's group)
Monday & Wednesday: 5pm–7pm (karate for kids)
Thursday: 6pm–8pm (soup run - 7pm–9pm in summer)
Friday: 4pm–7pm (youth club for boys)
Saturday: 3pm–5pm (youth club for girls)
Saturday & Sunday: 10am–5pm (community meetings all day)
Registered charity serving the local Muslim community and the wider society in Islington and surrounding N London boroughs. Community centre which works with everyone to promote dialogue and understanding in our multicultural society.
Counselling, Education/training, Legal advice, Leisure activities
102 Caledonian Road, London N1 9DN
07946 420 827
Monday–Saturday: 12am–1pm (behind Kentish Town station, Islip St)
Monday–Saturday: 1pm–1:45pm (Arlington Rd/Inverness St)
Monday–Saturday: 2pm–2:30pm (York Way)
Monday–Friday: 12:45am–1:45pm (LSE and SOAS)
Monday–Thursday: 7:30pm–8:30pm (Lincoln’s Inn Fields)
Delicious food made with pure vegetarian ingredients.
Education/training, Food (free), Internet access, Leisure activities
Unit C, Norland House, 9 Queensdale Cescent, London W11 4TL
0845 145 1312
Monday–Friday: 10am–5pm (Thursday phone only)
Advice and information for the Iraqi and Arab communities. Support and guidance for children and young people. Day centres for older people. Bilingual newsletter. Cultural and social activities.
Accommodation/housing advice, Benefits advice, Legal advice, Leisure activities, Medical/health
Vernon Square, King's Cross Road, London WC1X 9EW
020 7837 7182
Friendly local church at the heart of its community.
Food (free), Leisure activities
Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich, London SE16 6TE
020 3696 2640
Monday–Friday: 9am–4:30pm (later by appointment)
A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and ‘chemsex’.
Alcohol workers, Art classes, Drugs workers, Leisure activities, Outreach worker links, Outreach workers, Step-free
1-5 Cosway St, London NW1 5NR
020 7262 3818
Monday–Thursday: 9:30am–1:30pm (rough sleepers' drop-in)
Monday: 10:30am–11:30am (drama)
Tuesday: 10am–12am (open access; clothing for rough sleepers only)
Monday: 1:30pm–3:30pm (M’lebone Proj newsletter)
Friday: 10am–12am (ESOL for beginners)
Tuesday & Friday: 1:30pm–3:30pm (healthy eating; kitchen skills)
Wednesday: 8am–9am (running club)
Wednesday: 9am–12am (Women into Work 1:1; advice)
Wednesday: 1:30pm–3:30pm (Women into Work group)
Thursday: 9am–3pm (life coaching 1:1)
Thursday & Friday: 1:30pm–3:30pm (Westminster Adul Education Service – IT, reading, writing)
Female-only project. Two hostels with 112 single beds and a Day Centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Leisure activities, Luggage storage, Medical/health, Music/drama, Sexual health, Step-free, Tenancy support
68 Chalton Street, London NW1 1JR
020 7388 5580
Monday: 2pm–4pm (alcohol support)
Monday–Sunday: 10:30am–4pm (10.30am-1pm advice)
For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure activities, Leisure facilities, Medical/health, Mental health, Outreach worker links, Outreach workers
TechHub, 5 Bonhill Street, London EC2A 4BX
+ 7910 044 453
Community cinema for homeless people. Choose films, make films, meet the experts. At various venues. Visit the website (http://opencinema.net/find-cinema/) for details.
Food (free), Leisure activities
PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: Union Chapel, Dorset, Highbury Corner, London N1 2XD
Saturday: 10am–4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Tuesday: 7pm–7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
23 December to 30 December
Thursday–Thursday: 7am–10pm (closed midday to 3pm. Services at Union Chapel)
Monday: 11:30am–12:30am (mobile library, 3rd week of month, Manna Centre)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Drugs workers, Food (free), Foot care, Leisure activities, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health
16 York Road, Ilford, London IG1 3AD
020 8911 7470
Friday & Saturday: 7:30pm–9:15am
Monday–Friday: 9:30am–5pm (office hours)
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Food, Internet access, Leisure activities, Luggage storage, Medical/health
The Copleston Centre, Copleston Road, London SE15 4AN
020 7732 0505
Tuesday & Thursday: 12:30am–5pm
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.
Accommodation/housing advice, Clothing store, Education/training, Food (free), Leisure activities, Medical/health, Mental health
Camden Spectrum, 6-8 Greenland Street, London NW1 0ND
020 7267 4937
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Food (free), Internet access, Leisure activities, Medical/health, Outreach worker links, Tenancy support