Scottish Charity Register No. SC043760
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!
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Services
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Joel Community Trust Night Shelter
KCAH, 36a Fife Road, Kingston, London KT1 1SU
0208 546 3212
1 January to 31 December
Monday–Sunday: 7pm–9am (night shelter)
Tuesday: 8:30am–9:30am (conflict resolution)
Tuesday: 10am–1pm (art group)
Thursday: 10am–2pm ('cook and eat' programme)
Map Website: bit.ly/2frLLEF
Food, friendship and shelter to street homeless people all year round. Self- or agency referrals. Phone or visit Mon-Fri 10am-1pm for informal interview.
Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage
Marylebone Centre (Church Army)
1-5 Cosway St, London NW1 5NR
020 7262 3818
Monday–Thursday: 9:30am–1:30pm (rough sleepers' drop-in)
Monday: 10:30am–11:30am (drama)
Tuesday: 10am–12am (open access; clothing for rough sleepers only)
Monday: 1:30pm–3:30pm (M’lebone Proj newsletter)
Friday: 10am–12am (ESOL for beginners)
Tuesday & Friday: 1:30pm–3:30pm (healthy eating; kitchen skills)
Wednesday: 8am–9am (running club)
Wednesday: 9am–12am (Women into Work 1:1; advice)
Wednesday: 1:30pm–3:30pm (Women into Work group)
Thursday: 9am–3pm (life coaching 1:1)
Thursday & Friday: 1:30pm–3:30pm (Westminster Adul Education Service – IT, reading, writing)
Map Website: bit.ly/1mhvhYf
Female-only project. Two hostels with 112 single beds and a Day Centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Leisure activities, Luggage storage, Medical/health, Music/drama, Sexual health, Step-free, Tenancy support
Redbridge Assessment Centre
16 York Road, Ilford, London IG1 3AD
020 8911 7470
Sunday–Thursday: 7:30am–8:45am
Friday & Saturday: 7:30pm–9:15am
Monday–Friday: 9:30am–5pm (office hours)
Map Website: bit.ly/1KXpqBX
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Food, Internet access, Leisure activities, Luggage storage, Medical/health
West London Day Centre
134-136 Seymour Place, London
020 7569 5900
Monday–Friday: 8:45am–10am (rough sleepers' drop-in)
Monday–Friday: 10am–11:30am (drop-in - hostel residents join)
Monday–Thursday: 11:45am–12:45am (advice - appointments only)
Monday & Thursday: 1:30pm–3:30pm (drop-in for those with tenancies)
Map Website: bit.ly/1RsGyoM
Art classes, Bathroom/showers, Benefits advice, Clothing store, Counselling, Food, Internet access, Luggage storage, Medical/health, Outreach worker links, Tenancy support
Brighton Housing Trust (BHT)
144 London Road, Brighton, South East BN1 4PH
01273 645400
Map Website: bit.ly/qUcCv
BHT works in Brighton & Hove, Eastbourne and Hastings, with additional services in Wealden and Lewes districts, as well as elsewhere in Sussex. Its mission is “combating homelessness, creating opportunities, promoting change”. There are too many projects to list, so please visit their website for further info.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Food (free), Foot care, Laundry, Legal advice, Leisure activities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support
Catalyst Night Shelter (Havering)
Sennen Cottage, Ockendon Road, Upminster, Essex, South East RM14 2DN
07894 448729, 07527 192161
1 January to 31 December
Monday–Sunday: 7:30pm–7:30am
Wednesday: 10:30am–12:30am (drop-in)
Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Accept self-referrals and referrals from any agency.
Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Luggage storage, Mental health, Outreach worker links, Outreach workers, Tenancy support
Prebend Day Centre
12-14 Prebend Street, Bedford, East of England MK40 1QW
01234 365955
Monday–Sunday: 8:30am–12:30am
Map Website: bit.ly/1WGpekg
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Ex-forces, Ex-offenders, Food, Food (free), Foot care, Internet access, Laundry, Legal advice, Leisure activities, Leisure facilities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support
Lodging House Mission
35 East Campbell St, Glasgow, Scotland G1 5DT
0141 552 0285
Monday–Friday: 8:15am–3pm (food, IT, pool, games, support, showers)
Monday: 12am–2pm (photography)
Map Website: bit.ly/2ja4d
Aims to restore dignity to Glasgow’s poorest and to bring their service users back into mainstream society. Also a choir for adults affected by issues of homelessness (Fridays), and other arts. OPEN 23 & 28–30th December. CLOSED 24 & 26–27 December. Free Meal Christmas Day at 12noon.
Accommodation/housing advice, Advocacy, Alcohol workers, Barber, Bathroom/showers, Benefits advice, Clothing store, Debt advice, Drugs workers, Food, Food (free), Foot care, Internet access, Laundry, Leisure activities, Luggage storage, Music/drama, Tenancy support
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh, Scotland EH8 8AF
0131 557 6055
Monday–Friday: 7am–10pm (drop-in)
Saturday & Sunday: 8am–4pm (drop-in)
Map Website: bit.ly/1ndZhmB
Helpline 24/7: 0808 178 2323. Support for people sleeping rough or at risk of homelessness. Assistance with housing, benefits, domestic violence, addictions, information and referrals. Washing, toilets and storage facilities.
Accommodation/housing advice, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Internet access, Laundry, Luggage storage, Mental health, Outreach worker links, Outreach workers
Streetyouth (Streetwork UK)
18 South Bridge, Edinburgh, Scotland EH1 1LL
0131 344 0825
Monday–Friday: 9am–5pm
Map Website: bit.ly/1ndZhmB
Streetyouth works with young people (up to 26th birthday) who are at risk of, or experiencing, homelessness. Streetyouth provides street-based outreach and one-to-one support.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Careers advice, Debt advice, Drugs workers, Education/training, Laundry, Luggage storage, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Tenancy support