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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

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If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.

 
 
 

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Services

 
 

You are viewing "with outreach worker links All services"

 

 
Action for Children (Gen R 8 Project)

Westwood Business Centre, 69 Aberdalgie Road, Glasgow G34 9HJ

0141 771 6161

Monday–Sunday: 8am–9pm

Map   Website: bit.ly/1o35i8D

Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).

Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Leisure activities, Outreach worker links, Tenancy support

 
Integrated Camden Alchohol Service (ICAS)

7-8 Early Mews, Arlington Road NW1 7HG

020 3227 4950

Monday: 10am–12am (drop-in)
Tuesday & Friday: 2pm–4pm (drop-in)
Monday & Thursday: 5pm–7pm (evening assessments)

Map   Website: bit.ly/2jnMpUY

A welcoming, open-access service for people experiencing difficulty with alcohol use or who are affected by alcohol use issues. The Family alcohol Service (FAS) is delivered in partnership with the NSPCC and the provision of the affected others service by Some Space (SS). Open access and drop-in. Individuals can self-refer by attending the drop-in. Evening assessments by appointment only.

Alcohol workers, Benefits advice, Counselling, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support

 
722 Young People Service

722 Leytonstone High Road, Leytonstone, London E11 3AJ

0300 555 1158

Monday–Friday: 9am–5pm

Map  

For people aged 10–18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

 
Ace of Clubs

St Alphonsus Rd, Clapham, London SW4 7AS

020 7720 2811

Monday–Friday: 12am–3pm

Map   Website: bit.ly/1B0VMJY

Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.

Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links

 
Asha Projects

13 Shrubbery Road, London SW16 2AS

020 8696 0023

Monday–Friday: 9am–6pm

Map   Website: bit.ly/10ke1gi

Advice, help and referral for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.

Accommodation/housing advice, Advocacy, Legal advice, Outreach worker links

 
Barka UK (Reconnections Project)

London

0207 275 7768

Monday–Wednesday: 9am–4pm (helpline – Polish, Russian, Romanian and English)

Website: bit.ly/1r1LCpo

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Legal advice, Outreach worker links

 
Bridges

Memorial Community Church, 389-395 Barking Rd, London E13 8AL

020 7474 6603

Saturday: 8am–11:30am (cooked breakfast 9–11am)
Monday: 10am–2pm

Map   Website: bit.ly/1ABaffo

Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence.

Bathroom/showers, Benefits advice, Clothing store, Food (free), Medical/health, Outreach worker links

 
C4WS Homeless Project Night Shelter

Various churches in Camden, London

020 7278 6267

3 November to 31 March
Monday–Sunday: 7:30pm–8:45am

Website: https://binged.it/2fHMekV

Rolling winter night shelter in Camden. Bed spaces for 16 guests, with separate sleeping areas for men and women. Accept referrals from Camden-based agencies with whom C4WS have a signed Service Level Agreement only.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Leisure activities, Outreach worker links

 
Camden Health Improvement Practice (Hampstead Road)

The Margarete Centre, 108 Hampstead Road, London NW1 2LS

020 3317 6075

Monday & Tuesday: 10am–12:30am (doctor, nurse)
Tuesday & Wednesday: 2pm–4:30pm (doctor, nurse)
Friday: 2pm–4pm (doctor, nurse)
Thursday: 2pm–4:30pm (nurse prescriber, Methadone clinic)
Monday: 2pm–4:30pm (benefits, housing advice)

Map  

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Bathroom/showers, Benefits advice, Clothing store, Dentist, Foot care, Medical/health, Mental health, Needle exchange, Outreach worker links

 
CARIS Islington Churches Cold Weather Shelter

London

07913 020738

Winter shelter:
1 January to 31 March
Monday–Sunday: 7:30pm–8:30am

Map   Website: bit.ly/1L1wPnp

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to iccws@hotmail.co.uk. 15 guests; 18+, dry.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food, Food (free), Internet access, Laundry, Outreach worker links

 
CGL Islington

99–101 Seven Sisters Road, London N77QP

020 7272 1231 /020 7561 3310

Tuesday: 2pm–5:30pm (open access)
Monday, Wednesday, Friday: 10:30am–5pm (open access)
Tuesday: 3pm–5pm
Thursday: 2pm–8pm (closed 5pm–6pm)

Map   Website: bit.ly/2ixSUA6

A way into treatment and support for anyone needing help and advice about substance misuse, with healthcare, prescribing, complementary therapies, key-working, peer mentor scheme, women’s service etc. SMART, NA & CA, counselling. Some treatment options are by appointment only, so phone first. Helpline: 0808 800 0019. Drop in, phone or email Islington.ISIS@cgl.org.uk for an appointment.

Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

 
CGL – Camden Community Drugs Service (Camden Town)

184 Royal College Street, Camden Town, London NW1 9NN

020 7485 2722

Monday & Thursday: 9:30am–8pm
Tuesday, Wednesday, Friday: 9:30am–5pm

Map   Website: bit.ly/2k0nWVR

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email anna.jezuita@cgl.org.uk for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Legal advice, Medical/health, Mental health, Needle exchange, Outreach worker links

 
CGL – Some Space Camden

7-8 Early Mews, Arlington Road, London NW1 7HG

020 3227 4950

Monday: 10am–0am (appointments 5–7pm)
Tuesday & Friday: 2pm–4pm
Thursday: 5pm–7pm (appointments)

Map   Website: bit.ly/2jnMpUY

A welcoming, open-access service for people experiencing difficulty with, or affected by, alcohol use issues. This includes provision of the Family Alcohol Service (FAS) delivered in partnership with the NSPCC and the affected others service – Some Space (SS). Drop in, phone or email anna.jezuita@cgl.org.uk for an appointment.

Alcohol workers, Outreach worker links

 
Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU

Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm

Map  

Contact: coordinator.claptondropin@gmail.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.

Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links

 
Crisis Christmas

66 Commercial Street, London E1 6LT

0844 251 0111

Winter shelter:
22 December to 30 December
Thursday–Friday: Open 24 hours

Website: bit.ly/SZPRH

Referral via 221 Gray's Inn Rd, WC1X 8RA; City of London Academy, Lynton Rd, SE1 5LA; City Academy, Homerton Row, E9 6EA; Kensington Aldridge Academy, 1 Silchester Rd, W10 6EX; or Lesoco, 2 Deptford Ch St, SE8 4RZ. Access to residential centres via 5 day centres. Transport to day centres from King’s Cross, Mornington Cres, Finsbury Pk stn; Temple, Waterloo (St John's), London Br (Southwark St), Bermondsey stn; Broadway Day Centre, Victoria, and Chelsea Methodist Ch and Deptford Reach Day Centre.

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Leisure activities, Outreach worker links

 
Deptford Reach

Speedwell Street, Deptford, London SE8 4AT

020 8692 6548

Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)

Map   Website: bit.ly/1pa8vWZ

Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support

 
Ealing Churches Winter Night Shelter

London

07930 378263

25 November to 1 April
Monday–Sunday: 7:30pm–8:30am

Website: bit.ly/1L1pyBO

Referral via St Mungo Broadway’s outreach team (020 8840 9653), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x208).

Accommodation/housing advice, Advocacy, Benefits advice, Outreach worker links

 
Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street, London N7 6QT

020 7700 7995

Map   Website: bit.ly/XjA6uy

Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Legal advice, Outreach worker links

 
Hackney Winter Night Shelter

London

07736160282/ 07512137404

Winter shelter:
2 November to 31 March
Monday–Sunday: 7:30pm–8am (6.30pm Sundays)

Website: bit.ly/cyR5q

Age 18+; mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Self or agency referrals - phone to check details and leave message if voicemail.

Accommodation/housing advice, Advocacy, Counselling, Food (free), Outreach worker links, Outreach workers

 
Haringey Recovery Service

590 Seven Sisters Road, London N15 6HR

020 8801 3999

Tuesday & Thursday: 10am–7pm
Monday, Wednesday, Friday: 10am–4:30pm
Saturday: 10am–4pm

Map   Website: bit.ly/2t1vQ33

Works with individuals in recovery from drug and alcohol misuse, and with their friends, families and carers. A holistic approach to recovery, with continued sustainable support, equipping people with the skill for self-development and for collectively developing the whole recovery community.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Ex-offenders, Internet access, Legal advice, Leisure facilities, Mental health, Music/drama, Outreach worker links, Outreach workers, Sexual health, Step-free, Tenancy support

 
Holy Trinity Brompton (HTB) Shelter

HTB Queen’s Gate (St Augustin’s), London SW7 5LP

020 7590 8248 or 07788 466 966

Wednesday & Friday: 9am–2pm (day shelter; office hours 8am–4pm)
November to March
Wednesday: 7pm–10pm (winter shelter)
Tuesday: 9:30am–5:30pm (office hours)

Map   Website: bit.ly/2vB3qkM

Safe, non-judgmental place where all are welcome. Food, advice, friendship and practical support in a non-threatening Christian environment. Hot breakfast, coffee bar and a range of activities. Guests can receive counselling, debt and welfare advice, and alcohol and drug support through partner organisations.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Careers advice, Counselling, Debt advice, Food, Food (free), Internet access, Mental health, Outreach worker links, Outreach workers

 
Home Base

158 Du Cane Road, East Acton, London W12 0TX

020 8749 4885

Monday–Friday: 9:30am–5:30pm

Map   Website: bit.ly/XYr8Dj

Accommodation for ex-service men and women aged 18-55 who are homeless or potentially homeless. Also a highly successful psychological treatment programme for traumatised ex-military personnel. Training and employment opportunities, and help with addictions, through partner organisations. Require proof of military service. Phone, call in or write.

Advocacy, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Mental health, Outreach worker links

 
Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich, London SE16 6TE

020 3696 2640

Monday–Friday: 9am–4:30pm (later by appointment)

Map   Website: bit.ly/2cTPyce

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and ‘chemsex’.

Alcohol workers, Art classes, Drugs workers, Leisure activities, Outreach worker links, Outreach workers, Step-free

 
New Horizon Youth Centre

68 Chalton Street, London NW1 1JR

020 7388 5580

Monday: 2pm–4pm (alcohol support)
Monday–Sunday: 10:30am–4pm (10.30am-1pm advice)

Map   Website: bit.ly/TgoIt

For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure activities, Leisure facilities, Medical/health, Mental health, Outreach worker links, Outreach workers

 
Quaker Homeless Action

PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: Union Chapel, Dorset, Highbury Corner, London N1 2XD

07833 123155

Saturday: 10am–4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Tuesday: 7pm–7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Winter shelter:
23 December to 30 December
Thursday–Thursday: 7am–10pm (closed midday to 3pm. Services at Union Chapel)
Monday: 11:30am–12:30am (mobile library, 3rd week of month, Manna Centre)

Map   Website: bit.ly/2gxLOOX

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Drugs workers, Food (free), Foot care, Leisure activities, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health

 
 
 
 
 
 
 
 
 
 
© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484