If you would like your service to be included, please download and complete an entry form.

 
 

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

volunteer

If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.

 
 
 

The web site is coded by hand at Flat Earth Industries

The type is set in FS Albert webfont delivered courtesy of Fontdeck

Ollie the twitterrific bird appears courtesy of www.twitterrific.com

Services

 
 

You are viewing "with tenancy support All services"

 

 
Action for Children (Gen R 8 Project)

Westwood Business Centre, 69 Aberdalgie Road, Glasgow G34 9HJ

0141 771 6161

Monday–Sunday: 8am–9pm

Map   Website: bit.ly/1o35i8D

Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).

Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Leisure activities, Outreach worker links, Tenancy support

 
Homeless Outreach Project (Edinburgh)

65/5 Niddrie Mains Terrace, Edinburgh EH16 4NX

0131 661 7137

Monday–Friday: 9:30am–5pm

Map  

Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Mental health, Outreach workers, Sexual health, Tenancy support

 
Integrated Camden Alchohol Service (ICAS)

7-8 Early Mews, Arlington Road NW1 7HG

020 3227 4950

Monday: 10am–12am (drop-in)
Tuesday & Friday: 2pm–4pm (drop-in)
Monday & Thursday: 5pm–7pm (evening assessments)

Map   Website: bit.ly/2jnMpUY

A welcoming, open-access service for people experiencing difficulty with alcohol use or who are affected by alcohol use issues. The Family alcohol Service (FAS) is delivered in partnership with the NSPCC and the provision of the affected others service by Some Space (SS). Open access and drop-in. Individuals can self-refer by attending the drop-in. Evening assessments by appointment only.

Alcohol workers, Benefits advice, Counselling, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support

 
PopLaw Legal Advice Clinic

The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road E14 6BT

020 7364 4332

Tuesday: 6pm–8pm (appointments only)

Map   Website: bit.ly/1LesN8N

Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.

Accommodation/housing advice, Benefits advice, Debt advice, Legal advice, Tenancy support

 
The Salvation Army (Laurieston Centre)

39 South Portland Street, Glasgow G5 9JL

0141 429 6533

Map  

Accommodation/housing advice, Alcohol workers, Benefits advice, Counselling, Debt advice, Education/training, Food, Food (free), Internet access, Leisure facilities, Medical/health, Sexual health, Tenancy support

 
999 Club (Deptford Centre)

21 Deptford Broadway, London SE8 4PA

020 8695 5797

Winter shelter:
3 January to 14 March
Monday–Sunday: 8pm–8am
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)

Map   Website: bit.ly/2gObZ4B

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support

 
Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens, London EC1N 7RJ

020 7831 6562

Monday–Friday: 10am–5pm

Map   Website: bit.ly/1w07ZMi

Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

 
Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/2s9GQLU

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

 
BPP Law School Legal Advice Clinic (Housing)

68–70 Red Lion Square, London WC1R 4NY

0207 430 5668

Wednesday: 4:30pm–6:30pm (appointments fortnightly)

Map   Website: bit.ly/1DA4a4o

Free legal advice on landlord & tenant issues. Advice and hep with form-filling. Call 0207 430 5668 and leave a message – someone will call you back. If your query is suitable, you will get an appointment.

Tenancy support

 
Cardinal Hume Centre

3–7 Arneway St, Horseferry Rd, London SW1P 2BG

020 7227 1673

Monday, Tuesday, Thursday: 9:15am–4:30pm (closed 1–2pm)
Wednesday: 9:15am–7pm (closed 1–2pm)

Map   Website: bit.ly/1Fi5Rq0

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

 
Deptford Reach

Speedwell Street, Deptford, London SE8 4AT

020 8692 6548

Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)

Map   Website: bit.ly/1pa8vWZ

Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support

 
Haringey Recovery Service

590 Seven Sisters Road, London N15 6HR

020 8801 3999

Tuesday & Thursday: 10am–7pm
Monday, Wednesday, Friday: 10am–4:30pm
Saturday: 10am–4pm

Map   Website: bit.ly/2t1vQ33

Works with individuals in recovery from drug and alcohol misuse, and with their friends, families and carers. A holistic approach to recovery, with continued sustainable support, equipping people with the skill for self-development and for collectively developing the whole recovery community.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Ex-offenders, Internet access, Legal advice, Leisure facilities, Mental health, Music/drama, Outreach worker links, Outreach workers, Sexual health, Step-free, Tenancy support

 
Homeless Action in Barnet (HAB)

36b Woodhouse Road, London N12 0RG

020 8446 8400


Monday–Friday: 12am–3pm (rough sleepers only)
Wednesday: 9am–12am (women's group)
Monday–Friday: 12am–3pm (drop-in)

Map   Website: bit.ly/1pMiYI2

Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy.

Accommodation/housing advice, Advocacy, Bathroom/showers, Benefits advice, Clothing store, Food, Tenancy support

 
Hope Worldwide/ Two Step

360 City Road, London EC1V 2PY

020 7713 7655

Monday–Thursday: 10am–4pm (appointments only)

Map   Website: bit.ly/VEqpA

Works with the disadvantaged, including refugees, homeless people, ex-offenders and those with drug and alcohol issues. Runs successful abstinence programme.

Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Tenancy support

 
London Borough of Barking & Dagenham Housing Options Team

John Smith House, Bevan Avenue, Barking, London IG11 9LL

020 8215 3002

Monday–Friday: 8am–8pm

Map   Website: bit.ly/ic4GwU

"The primary focus of the team is to provide you with advice and assistance that will help you maintain your tenancy and prevent homelessness."

Accommodation/housing advice, Tenancy support

 
Marylebone Centre (Church Army)

1-5 Cosway St, London NW1 5NR

020 7262 3818

Monday–Thursday: 9:30am–1:30pm (rough sleepers' drop-in)
Monday: 10:30am–11:30am (drama)
Tuesday: 10am–12am (open access; clothing for rough sleepers only)
Monday: 1:30pm–3:30pm (M’lebone Proj newsletter)
Friday: 10am–12am (ESOL for beginners)
Tuesday & Friday: 1:30pm–3:30pm (healthy eating; kitchen skills)
Wednesday: 8am–9am (running club)
Wednesday: 9am–12am (Women into Work 1:1; advice)
Wednesday: 1:30pm–3:30pm (Women into Work group)
Thursday: 9am–3pm (life coaching 1:1)
Thursday & Friday: 1:30pm–3:30pm (Westminster Adul Education Service – IT, reading, writing)

Map   Website: bit.ly/1mhvhYf

Female-only project. Two hostels with 112 single beds and a Day Centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Leisure activities, Luggage storage, Medical/health, Music/drama, Sexual health, Step-free, Tenancy support

 
Newham Homeless Persons Unit

London

020 8430 2000

Monday–Friday: 8am–8pm
Saturday: 9am–1pm

Website: bit.ly/snR2v

Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412. See the website for details of your local office.

Accommodation/housing advice, Tenancy support

 
NEWway Project (Newham)

London

7772604222

1 November to 31 March
Monday–Sunday: 7:30pm–8:30am

Map   Website: bit.ly/1Q189wD

Accept referrals from TRIO, RAMP, Bridges Breakfast, Children's Soc, Whitechapel Mission and Crisis. 18+; dry; mixed; 15 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support

 
Redbridge Council Housing Advice Centre

17-23 Clements Road, Ilford, London IG1 1AG

020 8708 4002


Monday–Friday: 9am–1pm (personal visits)
Monday–Friday: 9am–4:45pm (phone calls)

Map   Website: bit.ly/NFzPy

Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.

Accommodation/housing advice, Tenancy support

 
Richmond Legal Advice Service

Holy Trinity Church, Sheen Pk, Richmond, London TW9 1UP

020 8891 2105

Tuesday: 8pm–9:30pm (drop-in)

Map   Website: bit.ly/1MAgwPs

Covers children, domestic violence, employment, housing, benefits etc.

Accommodation/housing advice, Benefits advice, Legal advice, Tenancy support

 
SHP

245 Grays inn Road, London WC1X 8QY

020 7520 8660

Monday–Sunday: 9am–5pm (referral helpline - 020 7520 8660)

Map   Website: bit.ly/2vhWqF0

Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.

Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support

 
Siloam Community Services

c/o Salvation Army, Lower Community Hall, Nunhead Green, Nunhead, London SE15 3RT

020 8695 8873

Tuesday: 7pm–8pm (free cooked meal)
Tuesday & Thursday: 10am–2pm (community café and drop-in)

Map   Website: bit.ly/ZflX1x

Accommodation/housing advice, Benefits advice, Clothing store, Food, Food (free), Mental health, Step-free, Tenancy support

 
SPEAR

89 Heath Road, Twickenham, London TW1 4AW

0208 288 6506

Monday–Friday: 9:30am–5pm

Map   Website: bit.ly/1Oa6uYh

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.

Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support

 
Stoll

446 Fulham Road, London SW6 1DT

020 7385 2110

Monday–Friday: 9am–5pm (closed 12.30–1.30)
Wednesday: 4pm–7pm (drop-in alternative weeks - phone to check)

Map   Website: bit.ly/1vUqjWX

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Mental health, Music/drama, Outreach workers, Tenancy support

 
Thames Reach (Camden Spectrum)

Camden Spectrum, 6-8 Greenland Street, London NW1 0ND

020 7267 4937

Monday–Friday: 9:30am–7pm

Map   Website: bit.ly/KMJ1uF

Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Food (free), Internet access, Leisure activities, Medical/health, Outreach worker links, Tenancy support

 
 
 
 
 
 
 
 
 
 
© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484