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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.


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Camden Health Improvement Practice (Spectrum Centre)

Spectrum Centre, 6 Greenland Street, Camden Town, London NW1 0ND

0207 267 2100

Monday: 9:30am–12am (nurse prescriber)
Tuesday: 11:30am–1pm (doctor, nurse)
Wednesday: 2pm–4:30pm (doctor, nurse, benefits & housing advice)
Friday: 9:30am–12am (doctor, nurse, benefits & housing advice)


For those sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. Step-free entrance, with lift to access other floors.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Dentist, Drugs workers, Foot care, Medical/health, Needle exchange, Step-free

Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free

Carpenters Café

Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford, London E15 2JL

07932 661 089

Tuesday: 10am–12am (food, drinks, clothes, books, toiletries, showers)

Map   Website: bit.ly/2jSgnhK

Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".

Bathroom/showers, Bedding, Clothing store, Drugs workers, Food, Food (free), Step-free

CGL Islington

99–101 Seven Sisters Road, London N77QP

020 7272 1231 /020 7561 3310

Tuesday: 2pm–5:30pm (open access)
Monday, Wednesday, Friday: 10:30am–5pm (open access)
Tuesday: 3pm–5pm
Thursday: 2pm–8pm (closed 5pm–6pm)

Map   Website: bit.ly/2ixSUA6

A way into treatment and support for anyone needing help and advice about substance misuse, with healthcare, prescribing, complementary therapies, key-working, peer mentor scheme, women’s service etc. SMART, NA & CA, counselling. Some treatment options are by appointment only, so phone first. Helpline: 0808 800 0019. Drop in, phone or email Islington.ISIS@cgl.org.uk for an appointment.

Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

CoolTan Arts

3rd Fl, 224–236 Walworth Road, London SE17 1JE

0207 701 2696

Tuesday–Friday: 10am–5pm

Map   Website: bit.ly/1mWCZHY

Award-winning arts in mental health charity run for adults with experience of mental health distress.

Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free

Crisis Skylight (London)

66 Commercial Street, London E1 6LT

020 7426 5650

Monday–Friday: 2pm–8pm
Saturday–Sunday: 11am–5pm

Map   Website: bit.ly/10pf1F

Workshop programme from the website. Additional support available regarding employment (inc. specialist service for E Europeans), housing, mental health and well-being, and from the progression team.

Education/training, Mental health, Step-free

Deptford Reach

Speedwell Street, Deptford, London SE8 4AT

020 8692 6548

Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)

Map   Website: bit.ly/1pa8vWZ

Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support

Earls Court Community Project (ECCP)

c/o West London Family Church, 230 Lillie Road, London SW6 7QA

020 7385 5791

Wednesday: 2pm–4pm

Map   Website: bit.ly/1n5OCf2

Coffee bar.

Clothing store, Food (free), Step-free

Greenwich Migrant Hub

Woolwich Common Community Centre, Leslie Smith Square, London SE18 4DW


Tuesday: 10:30am–1:30pm

Map   Website: bit.ly/1UiAjYA

Drop-in advice centre offering free immigration, housing and domestic violence advice and a hot meal to vulnerable migrants in Greenwich and neighbouring boroughs.

Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich, London SE16 6TE

020 3696 2640

Monday–Friday: 9am–4:30pm (later by appointment)

Map   Website: bit.ly/2cTPyce

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and ‘chemsex’.

Alcohol workers, Art classes, Drugs workers, Leisure activities, Outreach worker links, Outreach workers, Step-free

Lifeline Renew, Young People’s Drug & Alcohol Service

Spotlight 2nd floor, 30 Hay Currie Street , London E14 6GN

0207 536 8869

Monday–Friday: 9:30am–5pm

Map   Website: bit.ly/1zOuUye

Works with individuals, families and communities to prevent and reduce harm, to promote recovery and to challenge the inequalities linked to alcohol and drug misuse.

Alcohol workers, Drugs workers, Step-free

Marylebone Centre (Church Army)

1-5 Cosway St, London NW1 5NR

020 7262 3818

Monday–Thursday: 9:30am–1:30pm (rough sleepers' drop-in)
Monday: 10:30am–11:30am (drama)
Tuesday: 10am–12am (open access; clothing for rough sleepers only)
Monday: 1:30pm–3:30pm (M’lebone Proj newsletter)
Friday: 10am–12am (ESOL for beginners)
Tuesday & Friday: 1:30pm–3:30pm (healthy eating; kitchen skills)
Wednesday: 8am–9am (running club)
Wednesday: 9am–12am (Women into Work 1:1; advice)
Wednesday: 1:30pm–3:30pm (Women into Work group)
Thursday: 9am–3pm (life coaching 1:1)
Thursday & Friday: 1:30pm–3:30pm (Westminster Adul Education Service – IT, reading, writing)

Map   Website: bit.ly/1mhvhYf

Female-only project. Two hostels with 112 single beds and a Day Centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Leisure activities, Luggage storage, Medical/health, Music/drama, Sexual health, Step-free, Tenancy support

SHP – Camden Recovery Service, Islington Aftercare & Haringey ETE Service

The London Irish Centre, 50–52 Camden Square, London NW1 9XB

020 7520 8682

Monday–Friday: 9am–5pm

Map   Website: bit.ly/2jWmDGP

Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment.

Accommodation/housing advice, Education/training, Step-free

Siloam Community Services

c/o Salvation Army, Lower Community Hall, Nunhead Green, Nunhead, London SE15 3RT

020 8695 8873

Tuesday: 7pm–8pm (free cooked meal)
Tuesday & Thursday: 10am–2pm (community café and drop-in)

Map   Website: bit.ly/ZflX1x

Accommodation/housing advice, Benefits advice, Clothing store, Food, Food (free), Mental health, Step-free, Tenancy support

St Mungo’s Broadway (Broadway Centre)

Broadway Centre, 13–14 Market Lane, London W12 8EZ

020 8735 5810

Monday–Friday: 10am–11am (drop-in)

Map   Website: bit.ly/1rZOlwN

For people 18+ who are homeless, at risk of being homeless or with a history of homelessness. Support around drug, alcohol or mental health issues. Central & Eastern European project and Horn of Africa project. Drop-ins (acupuncture, assessment, DWP advice, laundry, legal advice, mental health support, nurse, opticians, outreach team, podiatry, sexual health, showers, tea, work and learning advice) in the morning; appointments afternoon.

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Counselling, Drugs workers, Education/training, Foot care, Laundry, Legal advice, Medical/health, Mental health, Outreach workers, Sexual health, Step-free, Tenancy support

The Connection at St Martin in the Fields

12 Adelaide Street, London WC2N 4HW

020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am–1pm
Wednesday: 9am–12:30am
Saturday & Sunday: 9am–1pm (invite only)

Map   Website: bit.ly/1umoVvn

Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Mental health, Music/drama, Outreach workers, Step-free

The Greenhouse (Thames Reach)

19 Tudor Road, London E9 7SN

020 8510 4490

Monday, Wednesday, Friday: 10am–12:30am (drop-in)
Thursday: 10am–1pm (drop-in for homeless E Europeans in Hackney)

Map   Website: bit.ly/XYTZXW

Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.

Accommodation/housing advice, Alcohol workers, Benefits advice, Debt advice, Drugs workers, Legal advice, Mental health, Needle exchange, Outreach worker links, Step-free

The Manna at St Stephen’s

17 Canonbury Road, London N1 2DF

020 7226 5369

Tuesday: 7pm–9pm
Friday: 10am–12am
Wednesday: 1pm–3pm

Map   Website: bit.ly/1SNVUVU

A drop-in and key work service for homeless and marginalised people in Islington, offering food, showers, laundry (£1), pool, table tennis, singing, art, poetry and gardening alongside targeted key work appointments.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Ex-forces, Ex-offenders, Food (free), Internet access, Laundry, Legal advice, Leisure activities, Music/drama, Outreach worker links, Step-free, Tenancy support

The Manna Centre

7–13 Melior Street, (Temp entrance between 60 & 62 Weston St, SE1 3QJ), London SE1 3QP

020 7357 9363

Thursday: 9:30am–1pm (health advice for refugees)
Thursday: 10am–1pm (access to computers)
Tuesday: 10am–1pm (chiropodist fortnightly)
Tuesday: 9:30am–12am (mental health surgery)
Wednesday: 10am–1pm (osteopath)
Thursday: 9:30am–1pm (DWP surgery)
Sunday: 10:30am–11am (clothing store, 2nd & 3rd of month, Oct–May)
Friday: 9:30am–1pm (nurse)

Map   Website: bit.ly/1lkMogC

Open-access day centre open 7 days a week. Daily services include breakfast & lunch, showers and housing & welfare advice. All services are free.

Accommodation/housing advice, Bathroom/showers, Benefits advice, Clothing store, Education/training, Food (free), Foot care, Medical/health, Mental health, Step-free, Tenancy support

The Vision Organisation UK

St Silas Community Hall, Penton Street, London N1 9UL


Wednesday: 7pm–8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help)
Thursday: 7pm–9pm (drop-in: free food & drink, clothes, books, TV, cards and the chance to socialise)

Map   Website: bit.ly/2aS9Bau

Art classes, Barber, Careers advice, Clothing store, Food (free), Leisure activities, Step-free

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John’s Therapy Centre, 162 St John’s Hill, Battersea, London SW11 1SW

020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am–4:30pm
Wednesday: 1pm–7pm


A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo’s which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Alcohol workers, Drugs workers, Education/training, Medical/health, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free


332 Leith Walk, Edinburgh, Scotland EH6 5BR

0131 554 5307

Monday–Friday: 10am–4pm

Map   Website: bit.ly/12gkeX

Independent individual and collective advocacy services for people with mental health problems in Edinburgh (including the Royal Edinburgh Hospital). Individual advocacy also available to any prisoner within HMP Edinburgh. Text messages: 07920 207 564.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Legal advice, Mental health, Step-free

Edinburgh Women's Aid

4 Cheyne Street, Edinburgh, Scotland EH4 1JB

0131 315 8111

Tuesday, Wednesday, Friday, Friday: 10am–3pm (drop-in and helpline)
Monday: 1pm–3pm (drop-in)
Thursday: 2pm–7pm (drop-in)
Monday: 10am–3pm (helpline)
Thursday: 10am–7pm (helpline)
Saturday: 10am–1pm (drop-in & helpline)

Map   Website: bit.ly/1uhJ9pI

An all women, confidential organisation which provides information, support and, where appropriate, refuge accommodation for women and any accompanying children who have experienced or are at risk of domestic abuse.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers, Step-free

Glasgow City Mission (City Centre Project)

20 Crimea Street, Glasgow, Scotland G2 8PW

0141 221 2630

Monday–Friday: 8pm–10pm (drop-in)
Christmas Day meal 1pm–3pm, but otherwise closed
24 December to 2 January
: 0am–0am

Map   Website: bit.ly/ayq3rc

If you are experiencing problems such as homelessness and you need support or just someone to talk to, email (info@glasgowcitymission.com) or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. Fully accessible.

Advocacy, Counselling, Education/training, Food, Food (free), Internet access, Leisure facilities, Music/drama, Step-free

Glasgow Gen R 8 Housing Service

Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow, Scotland G34 9HJ

0141 771 6161

Monday–Friday: 9am–5pm

Map   Website: bit.ly/1mliGZo

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Step-free, Tenancy support

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484