If you would like your service to be included, please download and complete an entry form.
London edition (PDF 472KB)
Scottish edition (PDF 476KB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know email@example.com at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
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Spectrum Centre, 6 Greenland Street, Camden Town, London NW1 0ND
0207 267 2100
Monday: 9:30am–12am (nurse prescriber)
Tuesday: 11:30am–1pm (doctor, nurse)
Wednesday: 2pm–4:30pm (doctor, nurse, benefits & housing advice)
Friday: 9:30am–12am (doctor, nurse, benefits & housing advice)
For those sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. Step-free entrance, with lift to access other floors.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Dentist, Drugs workers, Foot care, Medical/health, Needle exchange, Step-free
81 Barking Road, Canning Town, London E16 4HB
0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email firstname.lastname@example.org.
Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free
Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford, London E15 2JL
07932 661 089
Tuesday: 10am–12am (food, drinks, clothes, books, toiletries, showers)
Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".
Bathroom/showers, Bedding, Clothing store, Drugs workers, Food, Food (free), Step-free
99–101 Seven Sisters Road, London N77QP
020 7272 1231 /020 7561 3310
Tuesday: 2pm–5:30pm (open access)
Monday, Wednesday, Friday: 10:30am–5pm (open access)
Thursday: 2pm–8pm (closed 5pm–6pm)
A way into treatment and support for anyone needing help and advice about substance misuse, with healthcare, prescribing, complementary therapies, key-working, peer mentor scheme, women’s service etc. SMART, NA & CA, counselling. Some treatment options are by appointment only, so phone first. Helpline: 0808 800 0019. Drop in, phone or email Islington.ISIS@cgl.org.uk for an appointment.
Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
3rd Fl, 224–236 Walworth Road, London SE17 1JE
0207 701 2696
Award-winning arts in mental health charity run for adults with experience of mental health distress.
Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free
66 Commercial Street, London E1 6LT
020 7426 5650
Workshop programme from the website. Additional support available regarding employment (inc. specialist service for E Europeans), housing, mental health and well-being, and from the progression team.
Education/training, Mental health, Step-free
Speedwell Street, Deptford, London SE8 4AT
020 8692 6548
Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)
Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support
c/o West London Family Church, 230 Lillie Road, London SW6 7QA
020 7385 5791
Clothing store, Food (free), Step-free
Woolwich Common Community Centre, Leslie Smith Square, London SE18 4DW
Drop-in advice centre offering free immigration, housing and domestic violence advice and a hot meal to vulnerable migrants in Greenwich and neighbouring boroughs.
Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free
Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich, London SE16 6TE
020 3696 2640
Monday–Friday: 9am–4:30pm (later by appointment)
A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and ‘chemsex’.
Alcohol workers, Art classes, Drugs workers, Leisure activities, Outreach worker links, Outreach workers, Step-free
Spotlight 2nd floor, 30 Hay Currie Street , London E14 6GN
0207 536 8869
Works with individuals, families and communities to prevent and reduce harm, to promote recovery and to challenge the inequalities linked to alcohol and drug misuse.
Alcohol workers, Drugs workers, Step-free
1-5 Cosway St, London NW1 5NR
020 7262 3818
Monday–Thursday: 9:30am–1:30pm (rough sleepers' drop-in)
Monday: 10:30am–11:30am (drama)
Tuesday: 10am–12am (open access; clothing for rough sleepers only)
Monday: 1:30pm–3:30pm (M’lebone Proj newsletter)
Friday: 10am–12am (ESOL for beginners)
Tuesday & Friday: 1:30pm–3:30pm (healthy eating; kitchen skills)
Wednesday: 8am–9am (running club)
Wednesday: 9am–12am (Women into Work 1:1; advice)
Wednesday: 1:30pm–3:30pm (Women into Work group)
Thursday: 9am–3pm (life coaching 1:1)
Thursday & Friday: 1:30pm–3:30pm (Westminster Adul Education Service – IT, reading, writing)
Female-only project. Two hostels with 112 single beds and a Day Centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Leisure activities, Luggage storage, Medical/health, Music/drama, Sexual health, Step-free, Tenancy support
The London Irish Centre, 50–52 Camden Square, London NW1 9XB
020 7520 8682
Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment.
Accommodation/housing advice, Education/training, Step-free
c/o Salvation Army, Lower Community Hall, Nunhead Green, Nunhead, London SE15 3RT
020 8695 8873
Tuesday: 7pm–8pm (free cooked meal)
Tuesday & Thursday: 10am–2pm (community café and drop-in)
Accommodation/housing advice, Benefits advice, Clothing store, Food, Food (free), Mental health, Step-free, Tenancy support
Broadway Centre, 13–14 Market Lane, London W12 8EZ
020 8735 5810
Monday–Friday: 10am–11am (drop-in)
For people 18+ who are homeless, at risk of being homeless or with a history of homelessness. Support around drug, alcohol or mental health issues. Central & Eastern European project and Horn of Africa project. Drop-ins (acupuncture, assessment, DWP advice, laundry, legal advice, mental health support, nurse, opticians, outreach team, podiatry, sexual health, showers, tea, work and learning advice) in the morning; appointments afternoon.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Counselling, Drugs workers, Education/training, Foot care, Laundry, Legal advice, Medical/health, Mental health, Outreach workers, Sexual health, Step-free, Tenancy support
12 Adelaide Street, London WC2N 4HW
020 7766 5544
Monday, Tuesday, Thursday, Friday: 9am–1pm
Saturday & Sunday: 9am–1pm (invite only)
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Mental health, Music/drama, Outreach workers, Step-free
19 Tudor Road, London E9 7SN
020 8510 4490
Monday, Wednesday, Friday: 10am–12:30am (drop-in)
Thursday: 10am–1pm (drop-in for homeless E Europeans in Hackney)
Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.
Accommodation/housing advice, Alcohol workers, Benefits advice, Debt advice, Drugs workers, Legal advice, Mental health, Needle exchange, Outreach worker links, Step-free
17 Canonbury Road, London N1 2DF
020 7226 5369
A drop-in and key work service for homeless and marginalised people in Islington, offering food, showers, laundry (£1), pool, table tennis, singing, art, poetry and gardening alongside targeted key work appointments.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Ex-forces, Ex-offenders, Food (free), Internet access, Laundry, Legal advice, Leisure activities, Music/drama, Outreach worker links, Step-free, Tenancy support
7–13 Melior Street, (Temp entrance between 60 & 62 Weston St, SE1 3QJ), London SE1 3QP
020 7357 9363
Thursday: 9:30am–1pm (health advice for refugees)
Thursday: 10am–1pm (access to computers)
Tuesday: 10am–1pm (chiropodist fortnightly)
Tuesday: 9:30am–12am (mental health surgery)
Wednesday: 10am–1pm (osteopath)
Thursday: 9:30am–1pm (DWP surgery)
Sunday: 10:30am–11am (clothing store, 2nd & 3rd of month, Oct–May)
Friday: 9:30am–1pm (nurse)
Open-access day centre open 7 days a week. Daily services include breakfast & lunch, showers and housing & welfare advice. All services are free.
Accommodation/housing advice, Bathroom/showers, Benefits advice, Clothing store, Education/training, Food (free), Foot care, Medical/health, Mental health, Step-free, Tenancy support
St Silas Community Hall, Penton Street, London N1 9UL
Wednesday: 7pm–8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help)
Thursday: 7pm–9pm (drop-in: free food & drink, clothes, books, TV, cards and the chance to socialise)
Art classes, Barber, Careers advice, Clothing store, Food (free), Leisure activities, Step-free
St John’s Therapy Centre, 162 St John’s Hill, Battersea, London SW11 1SW
020 8812 4120
Monday, Tuesday, Thursday, Friday: 9am–4:30pm
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo’s which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
Alcohol workers, Drugs workers, Education/training, Medical/health, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
332 Leith Walk, Edinburgh, Scotland EH6 5BR
0131 554 5307
Independent individual and collective advocacy services for people with mental health problems in Edinburgh (including the Royal Edinburgh Hospital). Individual advocacy also available to any prisoner within HMP Edinburgh. Text messages: 07920 207 564.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Legal advice, Mental health, Step-free
4 Cheyne Street, Edinburgh, Scotland EH4 1JB
0131 315 8111
Tuesday, Wednesday, Friday, Friday: 10am–3pm (drop-in and helpline)
Monday: 1pm–3pm (drop-in)
Thursday: 2pm–7pm (drop-in)
Monday: 10am–3pm (helpline)
Thursday: 10am–7pm (helpline)
Saturday: 10am–1pm (drop-in & helpline)
An all women, confidential organisation which provides information, support and, where appropriate, refuge accommodation for women and any accompanying children who have experienced or are at risk of domestic abuse.
Accommodation/housing advice, Advocacy, Counselling, Outreach workers, Step-free
20 Crimea Street, Glasgow, Scotland G2 8PW
0141 221 2630
Monday–Friday: 8pm–10pm (drop-in)
Christmas Day meal 1pm–3pm, but otherwise closed
24 December to 2 January
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email (email@example.com) or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. Fully accessible.
Advocacy, Counselling, Education/training, Food, Food (free), Internet access, Leisure facilities, Music/drama, Step-free
Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow, Scotland G34 9HJ
0141 771 6161
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Step-free, Tenancy support