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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

volunteer

If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.

 
 
 

The web site is coded by hand at Flat Earth Industries

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Services

 
 

You are viewing "with benefits advice All services"

 

 
Homeless Outreach Project (Edinburgh)

65/5 Niddrie Mains Terrace, Edinburgh EH16 4NX

0131 661 7137

Monday–Friday: 9:30am–5pm

Map  

Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Mental health, Outreach workers, Sexual health, Tenancy support

 
Integrated Camden Alchohol Service (ICAS)

7-8 Early Mews, Arlington Road NW1 7HG

020 3227 4950

Monday: 10am–12am (drop-in)
Tuesday & Friday: 2pm–4pm (drop-in)
Monday & Thursday: 5pm–7pm (evening assessments)

Map   Website: bit.ly/2jnMpUY

A welcoming, open-access service for people experiencing difficulty with alcohol use or who are affected by alcohol use issues. The Family alcohol Service (FAS) is delivered in partnership with the NSPCC and the provision of the affected others service by Some Space (SS). Open access and drop-in. Individuals can self-refer by attending the drop-in. Evening assessments by appointment only.

Alcohol workers, Benefits advice, Counselling, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support

 
PopLaw Legal Advice Clinic

The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road E14 6BT

020 7364 4332

Tuesday: 6pm–8pm (appointments only)

Map   Website: bit.ly/1LesN8N

Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.

Accommodation/housing advice, Benefits advice, Debt advice, Legal advice, Tenancy support

 
The Salvation Army (Laurieston Centre)

39 South Portland Street, Glasgow G5 9JL

0141 429 6533

Map  

Accommodation/housing advice, Alcohol workers, Benefits advice, Counselling, Debt advice, Education/training, Food, Food (free), Internet access, Leisure facilities, Medical/health, Sexual health, Tenancy support

 
722 Young People Service

722 Leytonstone High Road, Leytonstone, London E11 3AJ

0300 555 1158

Monday–Friday: 9am–5pm

Map  

For people aged 10–18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

 
999 Club (Deptford Centre)

21 Deptford Broadway, London SE8 4PA

020 8695 5797

Winter shelter:
3 January to 14 March
Monday–Sunday: 8pm–8am
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)

Map   Website: bit.ly/2gObZ4B

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support

 
Ace of Clubs

St Alphonsus Rd, Clapham, London SW4 7AS

020 7720 2811

Monday–Friday: 12am–3pm

Map   Website: bit.ly/1B0VMJY

Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.

Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links

 
Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens, London W3 8AA

020 8992 5768

Map   Website: bit.ly/1rY49Ay

Call for the times of their wide range of services.

Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care

 
Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road, London W10 5PL

020 8969 2292

Friday: 10am–12am (drop-in)

Monday–Friday: 9:30am–5pm

Map   Website: bit.ly/1z7fSPS

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health, and mental health. Outreach support to the elderly as well as in-house activities. ESOL classes with free crèche and support for women wanting to return to work. Some projects are borough-restricted, so contact them for more information.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health

 
Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens, London EC1N 7RJ

020 7831 6562

Monday–Friday: 10am–5pm

Map   Website: bit.ly/1w07ZMi

Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

 
Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/ccbXM

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

 
Aziziye Mosque

117-119 Stoke Newington Road, London N16 8BU

020 7254 0046

Monday–Sunday: 11am–11pm

Map  

Drop-in for advice and support on issues including housing, family and substance use. Languages: Turkish & Arabic. Interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

 
Barka UK (Reconnections Project)

London

0207 275 7768

Monday–Friday: 9am–4pm (helpline)

Website: bit.ly/1r1LCpo

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Legal advice, Outreach worker links

 
Bethnal Green Legal Advice Clinic

University House, 104 Roman Road, London E2 0RN

020 8980 4205

Tuesday & Wednesday: 5:30pm–7pm (drop-in)
Monday, Wednesday, Saturday: 10am–12am (drop-in)
Thursday: 6:30pm–8pm (drop-in)

Map   Website: bit.ly/1EsgbIZ

Please arrive early. Covers employment and debt. More information from the website.

Benefits advice, Debt advice, Legal advice

 
Bridges

Memorial Community Church, 389-395 Barking Rd, London E13 8AL

020 7474 6603

Saturday: 8am–11:30am (cooked breakfast 9–11am)
Monday: 10am–2pm

Map   Website: bit.ly/1ABaffo

Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence.

Bathroom/showers, Benefits advice, Clothing store, Food (free), Medical/health, Outreach worker links

 
Brixton Advice Centre

167 Railton Road, London SE24 OLU

020 7733 7554

Monday–Thursday: 10am–12:15am (welfare/benefits)
Tuesday: 10am–12:15am (housing)
Thursday: 5:30pm–6:30pm (housing)
Wednesday: 10am–12:15am (debt)
Tuesday: 10am–12:15am (employment)
Thursday: 5:30pm–6:30pm (employment)

Map   Website: bit.ly/9Q6Xk

Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice

 
C4WS Homeless Project Night Shelter

Various churches in Camden, London

020 7278 6267

3 November to 31 March
Monday–Sunday: 7:30pm–8:45am

Website: https://binged.it/2fHMekV

Rolling winter night shelter in Camden. Bed spaces for 16 guests, with separate sleeping areas for men and women. Accept referrals from Camden-based agencies with whom C4WS have a signed Service Level Agreement only.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Leisure activities, Outreach worker links

 
Camden Health Improvement Practice (Hampstead Road)

The Margarete Centre, 108 Hampstead Road, London NW1 2LS

020 3317 6075

Monday & Tuesday: 10am–12:30am (doctor, nurse)
Tuesday & Wednesday: 2pm–4:30pm (doctor, nurse)
Friday: 2pm–4pm (doctor, nurse)
Thursday: 2pm–4:30pm (nurse prescriber, Methadone clinic)
Monday: 2pm–4:30pm (benefits, housing advice)

Map  

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Bathroom/showers, Benefits advice, Clothing store, Dentist, Foot care, Medical/health, Mental health, Needle exchange, Outreach worker links

 
Camden Health Improvement Practice (King’s Cross)

King’s Cross Primary Care Centre, 264 Pentonville Road, London N1 9JY

020 3317 2645

Friday: 2pm–4:30pm (nurse prescriber)

Map   Website: bit.ly/QZ6XJ

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Accommodation/housing advice, Bathroom/showers, Benefits advice, Clothing store, Foot care, Medical/health, Mental health, Needle exchange

 
Camden Health Improvement Practice (Spectrum Centre)

Spectrum Centre, 6 Greenland Street, Camden Town, London NW1 0ND

0207 267 2100

Monday: 9:30am–12am (nurse prescriber)
Tuesday: 11:30am–1pm (doctor, nurse)
Wednesday: 2pm–4:30pm (doctor, nurse, benefits & housing advice)
Friday: 9:30am–12am (doctor, nurse, benefits & housing advice)

Map  

For those sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. Step-free entrance, with lift to access other floors.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Dentist, Drugs workers, Foot care, Medical/health, Needle exchange, Step-free

 
Cardinal Hume Centre

3–7 Arneway St, Horseferry Rd, London SW1P 2BG

020 7222 1602

Monday, Tuesday, Thursday: 9:15am–4:30pm (closed 1–2pm)
Tuesday: 2pm–4pm (benefits adviser, by appointment)
Wednesday: 9:15am–7pm (closed 1–2pm)
Wednesday: 2pm–4pm (job club, by invitation)
Wednesday: 5pm–7pm (IT)

Map   Website: bit.ly/1Fi5Rq0

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

 
Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free

 
CGL – Camden Community Drugs Service (Camden Town)

184 Royal College Street, Camden Town, London NW1 9NN

020 7485 2722

Monday & Thursday: 9:30am–8pm
Tuesday, Wednesday, Friday: 9:30am–5pm

Map   Website: bit.ly/2k0nWVR

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email anna.jezuita@cgl.org.uk for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Legal advice, Medical/health, Mental health, Needle exchange, Outreach worker links

 
Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU

Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm

Map  

Contact: coordinator.claptondropin@gmail.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.

Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links

 
CoolTan Arts

3rd Fl, 224–236 Walworth Road, London SE17 1JE

0207 701 2696

Tuesday–Friday: 10am–5pm

Map   Website: bit.ly/1mWCZHY

Award-winning arts in mental health charity run for adults with experience of mental health distress.

Advocacy, Art classes, Benefits advice, Careers advice, Education/training, Leisure facilities, Mental health, Music/drama, Outreach workers, Step-free

 
 
 
 
 
 
 
 
 
 
© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484