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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

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If you are a journalist with some free time to research and write stories for the magazine, or you're interested in finding other volunteering opportunities, please
contact us.

 
 
 

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Services

 
 

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999 Club (Deptford Centre)

21 Deptford Broadway, London SE8 4PA

020 8695 5797

Winter shelter:
3 January to 14 March
Monday–Sunday: 8pm–8am
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)

Map   Website: bit.ly/2gObZ4B

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support

 
Ace of Clubs

St Alphonsus Rd, Clapham, London SW4 7AS

020 7720 2811

Monday–Friday: 12am–3pm

Map   Website: bit.ly/1B0VMJY

Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.

Accommodation/housing advice, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Education/training, Food, Medical/health, Outreach worker links

 
Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/ccbXM

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

 
Bridges

Memorial Community Church, 389-395 Barking Rd, London E13 8AL

020 7474 6603

Saturday: 8am–11:30am (cooked breakfast 9–11am)
Monday: 10am–2pm

Map   Website: bit.ly/1ABaffo

Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence.

Bathroom/showers, Benefits advice, Clothing store, Food (free), Medical/health, Outreach worker links

 
Camden Health Improvement Practice (Hampstead Road)

The Margarete Centre, 108 Hampstead Road, London NW1 2LS

020 3317 6075

Monday & Tuesday: 10am–12:30am (doctor, nurse)
Tuesday & Wednesday: 2pm–4:30pm (doctor, nurse)
Friday: 2pm–4pm (doctor, nurse)
Thursday: 2pm–4:30pm (nurse prescriber, Methadone clinic)
Monday: 2pm–4:30pm (benefits, housing advice)

Map  

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Bathroom/showers, Benefits advice, Clothing store, Dentist, Foot care, Medical/health, Mental health, Needle exchange, Outreach worker links

 
Camden Health Improvement Practice (King’s Cross)

King’s Cross Primary Care Centre, 264 Pentonville Road, London N1 9JY

020 3317 2645

Friday: 2pm–4:30pm (nurse prescriber)

Map   Website: bit.ly/QZ6XJ

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Accommodation/housing advice, Bathroom/showers, Benefits advice, Clothing store, Foot care, Medical/health, Mental health, Needle exchange

 
Camden Health Improvement Practice (Spectrum Centre)

Spectrum Centre, 6 Greenland Street, Camden Town, London NW1 0ND

0207 267 2100

Monday: 9:30am–12am (nurse prescriber)
Tuesday: 11:30am–1pm (doctor, nurse)
Wednesday: 2pm–4:30pm (doctor, nurse, benefits & housing advice)
Friday: 9:30am–12am (doctor, nurse, benefits & housing advice)

Map  

For those sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. Step-free entrance, with lift to access other floors.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Dentist, Drugs workers, Foot care, Medical/health, Needle exchange, Step-free

 
CARIS Islington Churches Cold Weather Shelter

London

07913 020738

Winter shelter:
1 January to 31 March
Monday–Sunday: 7:30pm–8:30am

Map   Website: bit.ly/1L1wPnp

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to iccws@hotmail.co.uk. 15 guests; 18+, dry.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food, Food (free), Internet access, Laundry, Outreach worker links

 
Carpenters Café

Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford, London E15 2JL

07932 661 089

Tuesday: 10am–12am (food, drinks, clothes, books, toiletries, showers)

Map   Website: bit.ly/2jSgnhK

Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".

Bathroom/showers, Bedding, Clothing store, Drugs workers, Food, Food (free), Step-free

 
Churches Foodbank (Newham)

London

020 8555 9880; 020 8534 1164

Thursday: 1pm–3pm (Woodgrange Baptist Ch, Romford Rd, E7 8AA)
Tuesday: 9am–11am (St Paul & St James, Maryland Rd, Stratford, E15 1JL)

Website: bit.ly/1Q7JojB

All applications for food must be accompanied by a referral from an independent agent (e.g. a doctor, a social worker or support worker, a school or nursery, a Job Centre).

Advocacy, Bathroom/showers, Food, Food (free)

 
Community Table

Southcroft Church (Ichthus), 276 Mitcham Lane, Streatham, London SW16 6NU

020 8677 0880

Thursday: 11am–2pm

Map   Website: bit.ly/17u9KtW

Provides food, clothing and a warm welcome to anyone in need: "Loving people with the love of Jesus. Kind, caring support & understanding."

Bathroom/showers, Food (free), Internet access

 
Crisis Christmas

66 Commercial Street, London E1 6LT

0844 251 0111

Winter shelter:
22 December to 30 December
Thursday–Friday: Open 24 hours

Website: bit.ly/SZPRH

Referral via 221 Gray's Inn Rd, WC1X 8RA; City of London Academy, Lynton Rd, SE1 5LA; City Academy, Homerton Row, E9 6EA; Kensington Aldridge Academy, 1 Silchester Rd, W10 6EX; or Lesoco, 2 Deptford Ch St, SE8 4RZ. Access to residential centres via 5 day centres. Transport to day centres from King’s Cross, Mornington Cres, Finsbury Pk stn; Temple, Waterloo (St John's), London Br (Southwark St), Bermondsey stn; Broadway Day Centre, Victoria, and Chelsea Methodist Ch and Deptford Reach Day Centre.

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Leisure activities, Outreach worker links

 
Deptford Reach

Speedwell Street, Deptford, London SE8 4AT

020 8692 6548

Tuesday & Thursday: 9am–2pm
Monday & Wednesday: 9am–3:30pm
Friday: 9am–3:30pm (appointments only)

Map   Website: bit.ly/1pa8vWZ

Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Education/training, Food, Food (free), Leisure activities, Leisure facilities, Medical/health, Mental health, Music/drama, Outreach worker links, Step-free, Tenancy support

 
Faith in Action (Homelessness Project Merton)

Salvation Army Citadel, 109 Kingston Road, South Wimbledon, London SW19 3JR

07843 280 419

Wednesday & Friday: 10am–3pm

Map   Website: bit.ly/1KW4rQ3

Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Counselling, Drugs workers, Food, Laundry, Leisure activities, Mental health

 
Forest Churches Emergency Night Shelter

London

07739 870411

1 November to 31 March
Monday–Sunday: 8pm–7:30am

Website: bit.ly/1M1LkLs

18+; mixed; dry; 30 spaces. Separate area for women. 18+ with a Waltham Forest connection. Referral via Fountain of Peace Day Centre and Housing Solutions. Also accept self referrals - phone before 2pm.

Accommodation/housing advice, Bathroom/showers, Food (free)

 
Glass Door

155a Kings Road, London SW3 5TX

020 7351 4948

Monday, Tuesday, Thursday: 9am–2pm (laundry, showers & lunch)
Winter shelter
2 November to 3 April
Monday–Sunday: 8pm–8am (please come to the day centre or phone to see if there are vacancies)

Map   Website: bit.ly/1Gs26vG

Shelter and support for people who are homeless. Winter night shelters and a year-round daytime drop-in centre. Lunch is served upstairs but staff or volunteers bring meals downstairs to those with limited mobility. The night shelters are in different churches, not all of which are step-free.

Accommodation/housing advice, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Education/training, Food (free), Laundry

 
Homeless Action in Barnet (HAB)

36b Woodhouse Road, London N12 0RG

020 8446 8400


Monday–Friday: 12am–3pm (rough sleepers only)
Wednesday: 9am–12am (women's group)
Monday–Friday: 12am–3pm (drop-in)

Map   Website: bit.ly/1pMiYI2

Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy.

Accommodation/housing advice, Advocacy, Bathroom/showers, Benefits advice, Clothing store, Food, Tenancy support

 
Joel Community Trust Night Shelter

KCAH, 36a Fife Road, Kingston, London KT1 1SU

0208 546 3212

1 January to 31 December
Monday–Sunday: 7pm–9am (night shelter)
Tuesday: 8:30am–9:30am (conflict resolution)
Tuesday: 10am–1pm (art group)
Thursday: 10am–2pm ('cook and eat' programme)

Map   Website: bit.ly/2frLLEF

Food, friendship and shelter to street homeless people all year round. Self- or agency referrals. Phone or visit Mon-Fri 10am-1pm for informal interview.

Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage

 
Marylebone Centre (Church Army)

1-5 Cosway St, London NW1 5NR

020 7262 3818

Monday–Thursday: 9:30am–1:30pm (rough sleepers' drop-in)
Monday: 10:30am–11:30am (drama)
Tuesday: 10am–12am (open access; clothing for rough sleepers only)
Monday: 1:30pm–3:30pm (M’lebone Proj newsletter)
Friday: 10am–12am (ESOL for beginners)
Tuesday & Friday: 1:30pm–3:30pm (healthy eating; kitchen skills)
Wednesday: 8am–9am (running club)
Wednesday: 9am–12am (Women into Work 1:1; advice)
Wednesday: 1:30pm–3:30pm (Women into Work group)
Thursday: 9am–3pm (life coaching 1:1)
Thursday & Friday: 1:30pm–3:30pm (Westminster Adul Education Service – IT, reading, writing)

Map   Website: bit.ly/1mhvhYf

Female-only project. Two hostels with 112 single beds and a Day Centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Leisure activities, Luggage storage, Medical/health, Music/drama, Sexual health, Step-free, Tenancy support

 
New Horizon Youth Centre

68 Chalton Street, London NW1 1JR

020 7388 5580

Monday: 2pm–4pm (alcohol support)
Monday–Sunday: 10:30am–4pm (10.30am-1pm advice)

Map   Website: bit.ly/TgoIt

For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure activities, Leisure facilities, Medical/health, Mental health, Outreach worker links, Outreach workers

 
Providence Row

82 Wentworth Street, London E1 7SA

020 7375 0020

Monday: 10am–11:30am (men's group)
Monday: 2pm–3pm (yoga)
Tuesday: 11:30am–12:30am (relaxation skills)
Wednesday: 11:30am–1pm (peer support, addictions)
Tuesday: 2pm–3:30pm (women's group)
Monday–Friday: 9am–3:30pm (needle exchange - closed 12.30–1.30pm)
Tuesday: 9:30am–12:30am (homeopathy)
Thursday: 11am–1pm (art & wellbeing)
Friday: 10am–11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am–11:30am (self-harming support group)

Map   Website: bit.ly/1rvpkcW

Helps people of all backgrounds to an independent & fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Most of their facilities are step-free.

Art classes, Bathroom/showers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Food (free), Internet access, Mental health, Needle exchange

 
Quaker Homeless Action

PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: Union Chapel, Dorset, Highbury Corner, London N1 2XD

07833 123155

Saturday: 10am–4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Tuesday: 7pm–7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Winter shelter:
23 December to 30 December
Thursday–Thursday: 7am–10pm (closed midday to 3pm. Services at Union Chapel)
Monday: 11:30am–12:30am (mobile library, 3rd week of month, Manna Centre)

Map   Website: bit.ly/2gxLOOX

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Drugs workers, Food (free), Foot care, Leisure activities, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health

 
Redbridge Assessment Centre

16 York Road, Ilford, London IG1 3AD

020 8911 7470

Sunday–Thursday: 7:30am–8:45am
Friday & Saturday: 7:30pm–9:15am
Monday–Friday: 9:30am–5pm (office hours)

Map   Website: bit.ly/1KXpqBX

Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Food, Internet access, Leisure activities, Luggage storage, Medical/health

 
Robes Project (Southwark & Lambeth)

London SE1 3UJ

020 7407 5623

Winter shelter:
31 October to 9 April
Monday–Sunday: 7pm–8am (closed during Crisis, 23-30 Dec)

Map   Website: bit.ly/whiGy

Rolling winter night shelter. Referrals ONLY through anna Society, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team. 18+, low support needs.

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Benefits advice, Food (free)

 
SanKTus Welfare Project

4 Lady Margaret Road, Kentish Town, London NW5 2XT

020 7485 9160

Sunday: 3pm–4:30pm

Map   Website: bit.ly/1Mrxvzy

Showers and clothes available at the Sunday service. A hot meal, support and advice.

Bathroom/showers, Benefits advice, Clothing store, Food (free)

 
 
 
 
 
 
 
 
 
 
© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484