CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
AKT (London and nationwide)
020 7831 6562, https://www.akt.org.uk/get-help
Monday-Friday: 10am-4:30pm;
Get housing advice by emailing gethelp@akt.org.uk
Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online.
Staff can also still be contacted as normal.
If you have any general enquiries email: contact@akt.org.uk
We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.
CODES: MH, SH, C, LA, AH
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
CODES: MH, C, ET, OL, OW, SH
Switchboard LGBT
0300 330 0630, http://bit.ly/2WCxFRC
Monday-Sunday: 10am-10pm
(Helpline);
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or
have questions about the criminal justice system. Phone or email
hello@ switchboard.lgbt or message via the website. Bereavement help available.
CODES: LA, AD, MH
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
020 7592 1850, https://bit.ly/1ytlkND
Monday-Friday: 9am-3:30pm
(for rough sleepers);
Monday-Friday: 12pm-2pm
(lunch);
Monday-Friday: 2pm-6pm
(appointments);
Monday-Friday: 4:30pm-6pm
(verified rough sleepers);
Saturday & Sunday: 9am-12pm;
Opening hours: Monday – Friday 9 a.m. until 3:30 p.m.
Closed between 12 and 1pm for essential cleaning.
For people aged 25+.
CODES: MH, AH, A, BA, CA, CL, DW, ET, F, FC, IT, MS, TS
Galop
0207 704 2040, http://www.galop.org.uk
Monday & Tuesday: 10am-4pm;
Wednesday & Thursday: 10am-7:30pm;
Friday: 10am-4pm;
The LGBT+ anti-violence charity. Offers support for LGBTQ+ people xperiencing hate crime, sexual violence or transphobia. Online chat and free helpine available.
Domestic abuse helpline is open Monday – Thursday, 10am to 8:30pm and Friday, 10am to 4:30pm
Hate crime helpline is Monday – Friday
CODES: LA, C, SH, MH, MS
LGBT Helpline Scotland
0300 123 2523, http://www.lgbthealth.org.uk
Tuesday-Wednesday: 12pm-9pm;
Thursday & Sunday: 1pm-6pm;
Working to improve the health, wellbeing and equality of lesbian, gay, bisexual, transgender (LGBT) people in Scotland.
Livechat at www.lgbthealth.org.uk
CODES: C, MH, OL
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484