Homeless Outreach Project (Edinburgh)

Monday-Friday: 9:30am-5pm; Outreach service for homeless people experiencing difficulties with their mental health and/or addictions. CODES: MH, AH, AD, A, BA, CA, C, DW, ET, OW, SH, TS

Acton Homeless Concern

Monday-Friday: 9am-12pm (refreshments, Damien Centre, 3-5 Church Rd, Acton); Monday-Friday: 2pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton); Thursday: 2:30pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton); Call for the times of their wide range of services. Emmaus House provides hot lunches during the week and every other weekend. It's also where clients can shower, pick up clothes and household items. Free professional services are on offer by appointment. CODES: AH, A, B, BA, CL, C, DT, DW, F, FC, MS

Addiction, Recovery, Community, Hillingdon Service (Arch)

Monday, Wednesday, Friday: 9am-5:30pm; Tuesday & Thursday: 9am-7pm; Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you. CODES: NE, AH, CA, LF, C

All East

Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info. CODES: C, MS, SH

Brandon Centre

Monday-Thursday: 10:30am-5:30pm (Advice line); Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk CODES: SH, MS, C, MH, AD

Brent Recovery Day Programme

Monday-Saturday: 9:30am-5pm; The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available. CODES: NE, DW, A, SH, C, CA, ET

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

Caritas Anchor House

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF

CGL - New Direction

Monday, Wednesday, Thursday, Friday: 9am-5pm (open access); Tuesday: 9am-1pm Self-referral/open access; Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk Support for families and carers is available. Email: lewisham.carers@cgl.org.uk. CODES: A, C, DW, ET, MS, NE, OW

Clean Break

Monday: 11am-1pm (health and wellbeing); Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs. CODES: MH, A, DW, ET, MD, C, MS

Dual Diagnosis Anonymous

Self-help organisation supports people who are struggling with addiction and mental health conditions through a '12 Step + 5' recovery programme, workshops and other services. Phone, check website or email info@ddauk.org to learn more. All meetings now held on Zoom (MEETING LINKS ON WEBSITE): TUE, FRI: 7PM SAT: 11AM SUN: 7.30PM 24HOUR SUPPORT LINE CODES: MH, C

Great Chapel Street Medical Centre

Monday, Tuesday, Thursday: 10am-12:30pm (doctor); Monday-Friday: 2pm-4:30pm (doctor); Monday & Friday: 10am-12:30pm (alcohol & mental health nurse); Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse); Monday: 10am-12pm (counselling drop-in; appointment at other times); Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times); Friday: 9am-12:30pm (podiatry); Tuesday & Thursday: 10am-5pm (dental service); Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm CODES: MH, AH, AD, A, C, DW, FC, MS

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Haven (Paddington)

Monday-Sunday: 9am-9am; Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. CODES: C, MS

Haven (Whitechapel)

Monday-Sunday: 9am-9am; Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900. CODES: C, MS

HOPE Worldwide UK – ODAAT

One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation. CODES: BA, CA, C, DA, DT, EF, EO, F, FF, IT, L, MH

Maytree Respite Centre

Monday-Sunday: 9am-9am; Staying at Maytree House is REFERRAL ONLY This is NOT a drop-in service: Maytree provides a one-off four-night stay in a safe residential setting for people who are in a suicidal crisis, with opportunity to talk, reflect and rest, subject to an assessment, in confidence and without judgement. If you could benefit from a one-off stay in a safe and confidential space, please call or email maytree@maytree.org.uk. CODES: MH, C

Positive East

Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH

Providence Row

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE

Recovery Intervention Service Ealing-Southall (RISE)

Monday-Wednesday: 9am-5pm; Thursday: 9am-7pm; Free and confidential service for people in Ealing provides assessment and short-term treatment, and helps individuals to access other support services. Helps people break a cycle of addiction to heroin, cocaine and new psychoactive substance, and alcohol. Specialist health care interventions, talking therapies, medication, community or residential detox and rehab. Get your key worker to refer you. CODES: A, DW, C

Spectra CIC

Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated. CODES: MH, C, ET, OL, OW, SH

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

The Caravan Drop-In

Saturday-Sunday: 10am-7pm; Monday-Friday: 11am-7pm; A friendly ear, and some access to counselling. CODES: C

The Doctor Hickey Surgery

Monday-Friday: 10am-12:30pm; Monday, Tuesday, Thursday, Friday: 2pm-4pm; Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. CODES: MH, A, C, DW, FC, MS, SH

The Listening Place

By Appointment
Monday-Sunday: 9am-9pm; Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service. CODES: MH, C

The Pilion Trust

Monday-Friday: 10am-5pm; Sunday: 2pm-5pm (outreach worker available at Margins, Union Chapel); Works with people who have been affected by drugs, alcohol and mental health. CODES: MH, AD, A, C, DW, OL, OW

WDP - Westminster Drug Project

Monday-Friday: 1pm-5pm (open access); Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300. CODES: AH, AD, C, DW, MS, NE, OL, OW

Anxiety UK

Monday-Friday: 9:30am-5:30pm; Advice and support people who suffer from anxiety. Phone the infoline or text 07537 416 905. CODES: MH, C, DW

British Pregnancy Advisory Service

Monday-Sunday: 9am-9am; Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate. CODES: C, MS

Campaign Against Living Miserably (CALM)

Monday-Sunday: 5pm-12am (open 365 days a year); The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day. Helpline and webchat open 365 days a year, 4pm to Midnight. CODES: MH, MS, C

Combat Stress

Monday-Sunday: 12am-12am (24hr, 365 days helpline); National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD) - open 24/7. CODES: MH, AD, C, OL

Cruse Bereavement Care - National Helpline

Monday & Friday: 9:30am-5pm (not bank holidays); Tuesday-Thursday: 9:30am-8pm; The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. Group, one to one and peer support; friendship support, practical support, listening, drop-in, phone helpline and more. MON, FRI: 9.30-5 TUE,WED,THU: 9.30-8 SAT, SUN: 10-2 ONLINE MESSAGE CHAT ALSO AVAILABLE: MON-FRI: 9AM-9PM CODES: C

Dr Kershaw’s Hospice

Monday-Sunday: 9am-9am; The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients." CODES: C, MS, B, BS, BE, ET, FF, FC, F, IT

Hearing Voices Network

A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org. CODES: MH, C

Marie Stopes International

Very informative website and helpline for emergency contraception and termination advice. CODES: C, MS

National Assn for People Abused in Childhood (NAPAC)

Monday-Thursday: 10am-9pm; Friday: 10am-8pm; Help and support for adults who experienced childhood abuse. Call free from landlines or mobile networks, or email support@napac.org.uk. CODES: C

National Problem Gambling Clinic

Monday-Friday: 9am-5pm; Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net CODES: MH, AD, C, DA

National Self-Harm Network

Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum. CODES: MH, C

No Panic

Monday-Friday: 10am-10pm; Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk. CODES: MH, AD, C, DW, OL

One in Four

Monday-Thursday: 9am-9pm; Friday: 9am-6pm; Saturday: 10am-5pm; Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk, CODES: MH, C, MS

POhWER

Monday-Friday: 8am-6pm; If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025. CODES: AD, C, MS

Respond

Thursday: 10am-4pm (helpline); Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk. CODES: MH, AD, C, MS

Rethink

Monday-Friday-Friday: 9:30am-4pm (helpline); Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org. CODES: MH, AH, AD, C, ET

Sane

Monday-Sunday: 4pm-10pm 0300 304 7000; We believe that no-one affected by mental illness should face crisis, distress or despair completely alone. Information on schizophrenia, depression and bi-polar disorder in Bengali, Chinese, Gujarati, Punjabi & Urdu as well as English. SANEline: 0300 304 7000 CODES: MH, C

Sexual Health Helpline

Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc. CODES: C, MS, SH

Survivors UK

Monday-Sunday: 12pm-8pm (helpline webchat); National helpline offering information and support to men who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for male survivors in the London area. Awareness and training for agencies whose client group includes male survivors. CODES: AD, C, SH

Victim Support

The national charity for victims and witnesses of crime in England and Wales. Victim Supportline: 0808 1689 111. Ring the helpline, email (supportline@victimsupport.org.uk) or visit the website to find out your near centre. CODES: C

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, BA, CA, ET, MS, MH, C, A, DW

Youth Access

The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website. CODES: MH, AD, C, OL

Breathing Space Scotland

Monday-Thursday: 6pm-2am; Friday-Sunday: 6pm-6am; Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7). CODES: MH, AD, C

Cruse Bereavement Care Scotland

Monday-Wednesday: 9am-8pm; Friday: 9am-4pm; Exists to promote the wellbeing of bereaved people in Scotland. They seek to help anyone experiencing bereavement to understand their grief and cope with their loss. CODES: MH, C

Edinburgh Crisis Centre

Monday-Sunday: 9am-9am; Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources. CODES: MH, AD, C, OL

GAMH

Monday-Thursday: 9am-5pm; Friday: 9am-4:30pm; Emotional and practical support, information and advice for homeless people with mental health problems. Referral via GPs, social work, housing officers & community addiction teams. CODES: MH, AH, AD, C

Glasgow Council on Alcohol

Monday-Thursday: 9am-9pm; Friday: 9am-5pm; Saturday: 9am-1pm; GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours. Freephone helpline: 0808 802 9000 CODES: A, C, OL, SF

Health in Mind

Monday-Thursday: 9am-5pm; All meetings currently online on Zoom. A range of mental health and wellbeing services for people with housing and mental health support needs. You can self-refer to most services directly or ask your GP to refer you. Counselling; support for people from minority ethnic communities; combatting isolation by connecting people; art therapy; suicide prevention; support with substance misuse; health information; training and more - please phone for more details. CODES: MH, AH, AD, C, TS, AC, ET

Homeless Families Health Care Team

Monday-Friday: 9am-5pm; GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here. CODES: MH, AD, A, C, DW, MS, OL, OW

Lodging House Mission

Monday-Friday: 8:30am-10am (Free breakfast); Monday-Thursday: 12pm-2pm (Free lunch); Friday: 12pm-1:30pm (Free Lunch); We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group. CODES: AH, AD, B, BA, BS, CA, CL, C, DT, ET, FF, F, FC, IT, LS, MD, SH, TS, EO

Penumbra

Monday-Friday: 9am-5pm; Offers a wide range of mental health support. 01224 642 854 (Aberdeen) 0131 221 9607 (Edinburgh) 0141 229 2580 (Glasgow) CODES: MH, A, C, DW, TS

Streetwork Crisis Centre

Monday-Friday: 7am-8pm (drop-in); Saturday & Sunday: 9am-5pm (drop-in); Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation. CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS

Substance Misuse Centre (Spittal Street)

Monday-Friday: 9am-4:30pm (drop-in); Monday, Tuesday, Friday: 12:30pm-4:30pm (clinic & needle exchange); Thursday: 10:30am-4:30pm (clinic & needle exchange); Tuesday: 9am-3:30pm (dentist); Tuesday: 1pm-4pm (drop-in / methadone info); Wednesday: 12:30pm-3:30pm (clinic); Thursday: 10:30am-1:30pm (wounds clinic); Thursday: 2pm-4pm (womens drop-in); Friday: 1pm-3pm (dentist); Drug and alcohol misuse centre with a range of services, from Dental care to wound clinic. Please call for more information CODES: A, C, DW, FC, MH, MS, NE

The Sandyford Initiative

Monday-Friday: 8:30am-4:15pm (helpline - 0141 211 8130); Friday: 8:30am-3:45pm; Saturday: 9am-11am; Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution. No routine services available - emergency and vital services only. CODES: MH, AD, C, DW, FC, MS, NE, OL

Turning Point (Overdose Response)

Monday-Sunday: 12am-12am (open 24 hours); Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre. CODES: A, C, DW, LF, MS, NE, SH, SF

Turning Point Scotland (Alcohol & Drug recovery)

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation); Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days. CODES: A, C, DW, LF, MS, NE, SF, AD, AH, FC

Turning Point Scotland (North East Recovery Hub Edinburgh)

Monday & Friday: 9:15am-4:45pm; Wednesday: 11am-4:45pm; Tuesday & Thursday: 9:15am-7:45pm; Drop in open, but with limited service. Drop in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information. CODES: A, AC, C, DW, LF, MS, NE, SH, SF