CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
722 Young People Service
722 Leytonstone High Road, Leytonstone
E11 3AJ
020 3404 1098, https://www.healthwatchwalthamforest.co.uk/services/722-young-person-substance-misuse-service-london-e11-3aj/
Monday-Friday: 9am-5pm;
For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.
CODES: AH, AD, BA, DW, NE, OL
Barka UK (Reconnections Project)
07440 429 760, http://bit.ly/1r1LCpo
Monday-Friday: 9am-4pm
(helpline – Polish, Russian, Romanian and English);
Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.
CODES: AH, A, BA, CA, DW, OL, LA
Bringing Unity Back Into the Community (BUBIC)
1st Fl, 9 Bruce Grove, Tottenham
N17 6RA
020 8808 6550, http://bit.ly/2I9zBxc
Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details.
CODES: OL, DW, F, AD
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Hestia
Maya House, 134-138 Borough High Street
SE1 1LB
020 7378 3100, https://bit.ly/2CHMP0P
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.
CODES: MH, AD, DW, A
London Irish Centre
50-52 Camden Square
NW1 9XB
020 7916 2222, http://bit.ly/1rvaGm0
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
CODES: AH, A, BA, CL, C, DW, ET, MD
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL
OK Rehab
48B Gun Street
E1 6AH
0800 326 5559, https://www.okrehab.org/
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification.
At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions.
OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help.
Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment:
- An over-the-phone assessment to determine if you require addiction treatment
- Access to over 140+ clinics across the UK and abroad
-Advice relating to outpatient, residential and home detox services
- Access to detox clinics regulated by the Care Quality Commission (CQC)
- Fast access to emergency detox treatment, is appropriate
- Access to professional interventionists across the UK
- Advice by staff members who are themselves in recovery
- Information on both private and statutory funded addiction treatment providers
CODES: AD, C, DW, A
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE
SPEAR
89 Heath Road, Twickenham
TW1 4AW
0208 288 6506, http://bit.ly/1Oa6uYh
Monday-Friday: 9:30am-5pm;
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
CODES: AH, A, BA, DW, OW, TS
Spires Centre
8 Tooting Bec Gardens
SW16 1RB
020 8696 0943, http://bit.ly/FrCQf
Monday, Tuesday, Friday: 9am-10:30am
(rough sleepers);
Tuesday: 10:30am-2pm
(drop-in);
Wednesday: 10am-12pm
(rough sleepers only);
Thursday: 9am-1pm
(rough sleepers only);
Monday & Friday: 10:30am-1:30pm
(women's space);
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.
CODES: AH, MS, A, DW
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS
VoiceAbility
01223 555800, https://bit.ly/2WIMC5W
Monday-Friday: 9am-5pm
(offices and helplines);
UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.
CODES: AD, A, DW
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-7pm;
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm
(open access);
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
CODES: AH, AD, C, DW, MS, NE, OL, OW
Frank
0300 123 6600, http://bit.ly/1uGXVH0
Monday-Sunday: 2pm-6pm
(live chat);
Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com.
CODES: AD, C, DW, OL
No Panic
0844 967 4848, http://bit.ly/1wMxmBi
Monday-Friday: 10am-10pm;
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
CODES: MH, AD, C, DW, OL
Re-Solv
30a High Street, Stone, Staffordshire ST15 8AW
01785 810762, http://bit.ly/1waO7J5
Monday-Friday: 10:30am-4pm
(helpline - not public holidays);
Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690).
CODES: AD, C, DW, OL
Crossreach (Rankeillor Initiative)
205 Cowgate, Edinburgh
EH1 1JH
0131 225 4901, http://bit.ly/2rpvN2E
Monday-Friday: 9am-5pm
(phone only for referrals);
For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.
CODES: AH, A, C, DW, BA, BS, CL, CA, ET
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://bit.ly/2MKuxzU
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
0131 229 1797, https://bit.ly/2UvUd5Z
Monday, Wednesday: 6pm-10pm
(13–21 year olds);
Friday: 6pm-9pm
(under 18s);
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in).
Crime victims - emotional support
C-Cards available for free condoms.
Call or email contact@6vt.info
CODES: MH, AH, A, C, DA, DW, ET, MS
Edinburgh Cyrenians
Norton Park, 57 Albion Rd, Edinburgh
EH7 5QY
0131 475 2354, http://bit.ly/2cw4RGH
Monday-Friday: 10am-5pm;
Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.
CODES: AD, DW, ET, OL, LA
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, http://bit.ly/2rlhWZm
Monday-Friday: 10am-8pm
Breakfast, lunch & dinner - see times for meals.;
Open Monday – Friday
Drop In: 10am – 4:30pm, 6 – 7:30pm
Lunch: 1 – 3pm, Dinner: 6 – 7:30pm.
Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
CODES: MH, AH, A, CA, C, DW, ET, FF, FC, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD
Know The Score
0800 587 5879, http://bit.ly/18PZAVr
Monday-Sunday: 8am-11pm
(helpline);
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
CODES: DW
Simon Community Scotland ACCESS HUB (Glasgow)
389 Argyle Street, Glasgow
G2 8LR
0141 552 4164, https://www.simonscotland.org/
Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more.
You can also call our Helplines (Open 24hrs. Free from landlines) on 0800 027 7466 (Glasgow) or 0808 178 2323 (Edinburgh).
CODES: AH, MS, TS, MH, AD, DW, OW, OL
Turning Point (Overdose Response)
80 Tradeston Street, Glasgow
G5 8BG
0800 652 3757 (9am-5pm), http://bit.ly/1SVE0A0
Monday-Sunday: 12am-12am
(open 24 hours);
Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre.
CODES: A, C, DW, LF, MS, NE, SH, SF
Turning Point Scotland (Alcohol & Drug recovery)
112 Commerce Street, Tradeston, Glasgow
G5 9NT
0141 948 0092, https://bit.ly/3xer4AX
Monday-Sunday: 12am-12am
(24 hour needle exchange & accommodation);
Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol.
A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.
CODES: A, C, DW, LF, MS, NE, SF, AD, AH, FC
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
0800 652 3757, http://bit.ly/2qKeiWM
Monday & Friday: 9:15am-4:45pm;
Wednesday: 11am-4:45pm;
Tuesday & Thursday: 9:15am-7:45pm;
Drop in open, but with limited service. Drop in to arrange further 1-to-1 support.
Needle Exchange Mon – Fri at the times stated above.
Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.
CODES: A, AC, C, DW, LF, MS, NE, SH, SF
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Register No. SC043760 ISSN (online) 1757-0484