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Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "all services in London"
East European Advice Centre
Room 18, The Polish Centre, 238-246 King Street
W6 9LP
Phone: 020 8741 1288
Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.
Accommodation/housing advice, Advocacy, Outreach workers, Legal advice
Emmaus South Lambeth Community
9a Knights Hill, West Norwood
SE27 0DB
Phone: 0300 123 2001
Thursday: 10am-5pm
Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.
Advocacy, Careers advice, Education/training
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
Monday-Sunday: 7:30pm-8am
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
Phone: 0207 474 9812
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
Mental health, Advocacy, Benefits advice, Education/training, Medical/health
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
Phone: 020 7700 7995
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Outreach worker links, Legal advice
Faith in Action (Homelessness Project Merton)
Salvation Army Citadel, 109 Kingston Road, South Wimbledon
SW19 3JR
Phone: 07843 280 419
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.
Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Clothing store, Counselling, Drugs workers, Food, Laundry, Outreach worker links, Leisure facilities
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
Phone: 020 7351 4948
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Tenancy support, Advocacy, Benefits advice
Great Chapel Street Medical Centre
4th Floor, Soho Centre for Health, 1 Frith Street, Soho
W1D 3HZ
Phone: 020 7437 9360
Monday-Friday: 2pm-4:30pm (doctor)
Monday & Friday: 10am-12:30pm (alcohol & mental health nurse)
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse)
Monday: 10am-12pm (counselling drop-in; appointment at other times)
Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times)
Friday: 9am-12:30pm (podiatry)
Tuesday & Thursday: 10am-5pm (dental service)
Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health
Greenlight Medical Van
Hillsong Church London, PO Box 29971, Putney
SW6 2WX
Phone: 020 7384 9200
Thursday: 7:30pm-10pm (outreach with Pilion Trust nr Old Street and Angel stations)
Monday: 7pm-9:30pm (alt weeks The Upper Room, W12 and Streetlytes, W12)
Sunday: 11:30am-4:30pm (nr Tottenham Court Rd station)
Saturday: 9:30am-12:30pm (alt weeks, St Andrew’s, Fulham)
Tuesday: 7pm-10pm (The Passage Hostel, then Buckingham Gate)
Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers.
Advocacy, Medical/health
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
Phone: 07429031389
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free
Groundswell Homeless Health Peer Advocacy
Canterbury Court, 1-3 Brixton Road
SW9 6DE
Phone: 020 7725 2851, 02077252851
Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues.
Mental health, Advocacy, Education/training, Outreach workers
GrowTH (Tower Hamlets)
302 The Highway, Shadwell
E1W 3DH
01 October to 30 April
Monday-Friday: 9am-5pm
GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation. Referrals made by agencies in Tower Hamlets (http://thisisgrowth.org/referrals/) Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead Low support, 15 bed spaces, 28 nights max, men and women. (Details: http://thisisgrowth.org/referral-agencies/)
Accommodation/housing advice, Advocacy
GUYS@Mary's
135a Praed St
W2 1BL
Phone: 020 3312 3405 / 3406
Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form.
Advocacy, Medical/health, Outreach workers, Sexual health
Hackney Migrant Centre
St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street
N16 9ES
Phone: 07504332706
Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk
Accommodation/housing advice, Advocacy, Legal advice
Hackney Winter Night Shelter
Phone: 020 853 3808, 020 3729 8864
01 November to 30 March
Monday-Sunday: 7:30pm-8am (6.30pm Sundays. Closed during Crisis)
Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018.
Accommodation/housing advice, Advocacy, Counselling, Food (free), Outreach worker links, Outreach workers
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
Phone: 020 8801 3999
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
Phone: 03333 202 384
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
Advocacy, Counselling, Education/training, Benefits advice, Accommodation/housing advice, Tenancy support
Hestia
Maya House, 134-138 Borough High Street
SE1 1LB
Phone: 020 7378 3100
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.
Mental health, Advocacy, Drugs workers, Alcohol workers
Homeless Action in Barnet (HAB)
36b Woodhouse Road
N12 0RG
Phone: 020 8446 8400
Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy.
Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Clothing store, Food, Tenancy support
Hope 4 Barking Night Shelter
Phone: 07527 192161
Monday-Sunday: 7:30pm-8am
Year-round shelter for around 15 single people aged 18+ in the LB of Barking & Dagenham. Self- or agency referrals. Ring or email h4bdnighshelter@outlook.com
Accommodation/housing advice, Food (free), Advocacy, Bathroom/showers
Islington Centre for Refugees & Asylum Seekers
Cross Street Baptist Church, 16 -18 Cross St
N1 2BG
Phone: 020 7354 9946
Tuesday: 11am-4:30pm Online only
Wednesday: 11am-4:30pm Online only
Wednesday: 11am-2pm In-person at the centre
Thursday: 10am-4pm Online only
Friday: 1:30pm-3pm Online only
Offer online and in-person services Practical help, education & art classes.
Advocacy, Clothing store, Education/training, Food, Internet access, Leisure facilities
Islington Young People's Drug and Alcohol Service (IYPDAS )
50 Isledon Road
N7 7LD
Phone: 020 7527 5099
A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk.
Advocacy, Alcohol workers, Drugs workers, Outreach workers
Joel Night Shelter
Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston
KT2 6QL
Phone: 0208 255 7400
Monday-Sunday: 7pm-9am (night shelter)
Tuesday: 8:30am-9:30am (conflict resolution)
Tuesday: 10am-1pm (art group)
Thursday: 10am-2pm ('cook and eat' programme)
Monday-Friday: 10am-1pm (drop-in advice)
Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives.
Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage, Tenancy support
Joint Council for the Welfare of Immigrants
115 Old Street
EC1V 9RT
Phone: 020 7553 7470
Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470).
Advocacy, Legal advice
Kairos Community Trust
235 Valley Road
SW16 2AF
Phone: 020 7277 6264
The Trust provides this abstinence-support hostel, plus three treatment services and a network of supported sober-living move-on houses across six London boroughs for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
Advocacy, Alcohol workers, Benefits advice, Drugs workers