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Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services in London"
Duncan Lewis Solicitors
Spencer House, 29 Grove Hill Road, Harrow-On-The-Hill
HA1 3BN
Phone: 033 3772 0409
Free advice on homelessness decisions. Use website to find nearest branch.
Legal advice
Ealing Churches Winter Night Shelter
Phone: 07930 378263
Monday-Sunday: 7:30pm-8:30am
Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.
Accommodation/housing advice, Benefits advice, Outreach worker links, Food (free), Debt advice, Bedding, Laundry, Bathroom/showers
East European Advice Centre
Room 18, The Polish Centre, 238-246 King Street
W6 9LP
Phone: 020 8741 1288
Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.
Accommodation/housing advice, Advocacy, Outreach workers, Legal advice
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
Monday-Sunday: 7:30pm-8am
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support
Enfield C.A.B.
5 Vincent House, 2e Nags Head Road, Ponders End
EN3 7FN
Phone: 0300 330 1167
Friday: 10:30am-3:30pm (housing – fortnightly)
Friday: 10:30am-3:30pm (welfare rights – monthly)
Phone to register and make an appointment for initial advice. Clinics cover employment, housing, welfare rights, immigration etc.
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
Phone: 0207 474 9812
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
Mental health, Advocacy, Benefits advice, Education/training, Medical/health
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
Phone: 020 7700 7995
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Outreach worker links, Legal advice
Finsbury Park Mosque
7-11 St Thoms's Road
N4 2QH
Phone: 020 7424 5252
Community centre that works with everyone to promote dialogue and understanding in our multicultural society.
Counselling, Education/training, Legal advice, Leisure facilities
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
Phone: 020 7351 4948
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Tenancy support, Advocacy, Benefits advice
Greenlight Medical Van
Hillsong Church London, PO Box 29971, Putney
SW6 2WX
Phone: 020 7384 9200
Thursday: 7:30pm-10pm (outreach with Pilion Trust nr Old Street and Angel stations)
Monday: 7pm-9:30pm (alt weeks The Upper Room, W12 and Streetlytes, W12)
Sunday: 11:30am-4:30pm (nr Tottenham Court Rd station)
Saturday: 9:30am-12:30pm (alt weeks, St Andrew’s, Fulham)
Tuesday: 7pm-10pm (The Passage Hostel, then Buckingham Gate)
Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers.
Advocacy, Medical/health
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
Phone: 07429031389
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free
Groundswell Homeless Health Peer Advocacy
Canterbury Court, 1-3 Brixton Road
SW9 6DE
Phone: 020 7725 2851, 02077252851
Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues.
Mental health, Advocacy, Education/training, Outreach workers
Hackney Migrant Centre
St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street
N16 9ES
Phone: 07504332706
Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk
Accommodation/housing advice, Advocacy, Legal advice
Hammersmith & Fulham Community Law Centre
363 North End Road
SW6 1NW
Phone: 020 3080 0330
Monday-Friday: 2pm-5pm
Tuesday: 5pm-7pm (immigration & nationality - no appointment needed)
Specialises in housing and homelessness, immigration and nationality problems etc for people who live or work in Hammersmith & Fulham. PLEASE phone first.
Haringey Citizens Advice Bureau
14a Willoughby Road
N8 0JJ
Phone: 020 8341 2400
Appointments are only made after assessment at the drop-ins. Immigration advice. No interpretation service.
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
Phone: 020 8801 3999
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
Phone: 03333 202 384
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
Advocacy, Counselling, Education/training, Benefits advice, Accommodation/housing advice, Tenancy support
Hestia
Maya House, 134-138 Borough High Street
SE1 1LB
Phone: 020 7378 3100
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.
Mental health, Advocacy, Drugs workers, Alcohol workers
Hillingdon Law Centre Legal Advice Clinic
12 Harold Avenue, Hayes
UB3 4QW
Phone: 0208 561 9400
Covers asylum, children, domestic violence, employment, family issues, housing, immigration and benefits. Written advice, casework, representation and initial advice. For more info, phone or visit the website.
Holy Trinity Brompton
Queen's Gate (St Augustine's)
SW7 5LP
Phone: 020 7590 8248
Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support. Appointment only - book on arrival. Breakfast & clothing available to those with an appointment with one of these services.
Mental health, Benefits advice, Careers advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers, Clothing store
Homeless Link
Gateway House, Milverton Street
SE11 4AP
Phone: 020 7960 3010
National membership charity for organisations working directly with homeless people in England.
Accommodation/housing advice
HOPE Worldwide UK – ODAAT
The Chambers, St.Mark’s Church, 337 Kennington Park Road
SE11 4PW
Phone: 02036594809
One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.
Benefits advice, Careers advice, Counselling, Debt advice, Dentist, Ex-forces, Ex-offenders, Food, Food (free), Internet access, Laundry, Mental health
Iraqi Community Association
Unit 1 Cavell House, 233 Wood Lane
W12 0HL
Phone: 0207 023 2650
Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.
Accommodation/housing advice, Benefits advice, Medical/health, Legal advice, Leisure facilities
John Fisher Free Legal Advice Clinic
270-272 High Road, Willesden
NW10 2EY
Phone: 0845 050 5250
Get initial assessment and make an appointment at the drop-in. Covers consumer, employment, family and housing issues. The Skype pro bono advice clinic offers free immigration and employment advice online.
Joint Council for the Welfare of Immigrants
115 Old Street
EC1V 9RT
Phone: 020 7553 7470
Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470).
Advocacy, Legal advice