![](https://www.thepavement.org.uk/media/thePavement.png)
Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services in London"
Samaritans (Havering & Romford)
107 North Street, Romford, RM1 1ER
RM1 1ER
Phone: 01708 740000
Sunday: 2pm-9pm
Located in Romford close to Matalan. Available round the clock, every day of the year. Please check opening times if you visit the branch. Whatever you tell us will be kept off the record.
Counselling
Samaritans (Hillingdon)
2 Press Road, Uxbridge
UB8 1AT
Phone: 01895 253355
Tuesday: 11am-1:30pm
Thursday: 4pm-9pm
Friday: 4:30pm-9pm
Saturday & Sunday: 9am-3:30pm
Talk face-to-face with a Samaritans volunteer. If you are making a special journey, you may wish to phone first to check that someone will be free to see you.
Counselling
Samaritans (Ilford & Redbridge)
8 Mildmay Road, Ilford, Essex
IG1 1DT
Phone: 020 8553 9900
Tuesday: 7am-10am
Tuesday: 5pm-9pm
Wednesday, Friday, Saturday: 8pm-9pm
Sunday: 8am-10:30am
Monday: 10:30am-7:30pm
Available to see callers face to face until 21:00. Please call in advance to ensure that they are available to see you. The branch is sometimes open at other times as well. Please call for details. Calls to the number will always be answered 24/7.
Counselling
Samaritans (inner SW London)
53-55 Felsham Road
SW15 1AZ
Phone: 020 8789 9121
Monday-Friday: 2:30pm-7pm
You are welcome to talk to a Samaritan volunteer face to face; however, to guarantee that one will be available, please phone and arrange an appointment on 020 8789 9121. Private, safe and non-threatening environment. They will give you the time and space to work through your problems or difficulties in complete confidence.
Counselling
Samaritans (Kingston-Upon-Thames)
2 Wheatfield Way, Kingston upon Thames
KT1 2QS
Phone: 116 123 (freephone)
A a short walk from Surbiton station. Speak in confidence to a trained volunteers about whatever is on your mind. The service is free.
Counselling
Samaritans (Lewisham)
1-5 Angus Street, New Cross
SE14 6LU
Phone: 020 8692 5228
Tuesday & Friday: 7pm-9pm
Wednesday, Thursday, Saturday, Sunday: 8am-9pm
Visitors welcome. You don't need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. It is best to telephone the branch for an appointment first. The service is free.
Counselling
Samaritans (North London)
Shaftesbury Hall, Herbert Road
N11 2QN
Phone: 020 8368 6789
Monday: 4pm-9pm
Tuesday: 7pm-9pm
Wednesday: 1pm-4pm
Wednesday: 6:30pm-9pm
Thursday: 1pm-9pm
Friday: 6pm-9pm
Saturday & Sunday: 5pm-9pm
To speak to a trained Samaritan in person in the branch, please call 020 8888 6540 and leave a message. A trained Samaritan will call you back to arrange an appointment.
Counselling
Samaritans (Watford)
Milly Apthorp House, 45 St John's Road, Watford, Herts
WD17 1QL
Phone: 01923 233 333
Tuesday-Thursday: 9am-9pm
Saturday: 9am-4pm
Wednesday: 11am-9pm
Friday & Sunday: 9am-11am
Visitors welcome to come and talk through their problems. Appointment not necessary but advisable to phone first to make sure someone will be available.
Counselling
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
Phone: 020 8952 7062
Saturday: 9am-1pm
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Accommodation/housing advice, Benefits advice, Counselling, Debt advice, Education/training
Shelter (London Public Advice Line)
Phone: 0344 515 1540
Monday-Friday: 2:30pm-6pm
Tuesday & Friday: 10am-1pm (drop-in, 71 Camden High Street, Camden)
Wednesday & Thursday: 10am-1pm (drop-in, 385 North End Road, Hammersmith & Fulham)
For people (aged 25+) who need specialist housing advice or generalist welfare benefits/ debt advice. Can also make referrals to a housing caseworker or solicitor, or link to other services.
SHP
245 Gray's Inn Road
WC1X 8QY
Phone: 0204 509 8300
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
South West London Law Centres
5th Floor, Davis House, Robert Street, Croydon
CR0 1QQ
Phone: 020 8767 2777
Registration begins around 18.30, so please arrive early. Covers employment, immigration, housing etc. You MUST ring up in the afternoon on the day you wish to attend - areas of law to be addressed change weekly.
SPEAR
89 Heath Road, Twickenham
TW1 4AW
Phone: 0208 288 6506
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
Phone: 0203 322 6920
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health
Spires Centre
8 Tooting Bec Gardens
SW16 1RB
Phone: 020 8696 0943
Tuesday: 10:30am-2pm (drop-in)
Wednesday: 10am-12pm (rough sleepers only)
Thursday: 9am-1pm (rough sleepers only)
Monday & Friday: 10:30am-1:30pm (women's space)
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.
Accommodation/housing advice, Medical/health, Alcohol workers, Drugs workers
Squatters Legal Network
Phone: 0792 576 9858
Emergency advice & legal support for people threatened with arrest or arrested for squatting: 24-hour emergency phone.
Counselling, Legal advice
St Michael's Church
Camden Road
NW1 9LQ
Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.
Accommodation/housing advice, Debt advice, Legal advice
St Mungo's (was Broadway Day Centre)
13 Market Lane
W12 8EZ
Phone: 020 8735 5810
Wednesday & Friday: 10:30am-12pm (rough sleeper service)
Wednesday: 10am-12pm (optician and once a month Hep C clinic)
Thursday: 10am-12pm (nurse)
Friday: 10am-12pm (acupuncture)
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.
Mental health, Art classes, Clothing store, Education/training, Foot care, Medical/health, Music/drama, Outreach workers
St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)
Phone: 0207 483 2892
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
Phone: 020 7359 5767 (advice)
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing.
Accommodation/housing advice, Advocacy, Legal advice
Sufra NW London
160 Pitfield Way, Stonebridge, Middlesex
NW10 0PW
Phone: 0203 441 1335
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)
Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.
Advocacy, Benefits advice, Bedding, Clothing store, Education/training, Food (free)
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
Phone: 020 7702 4260
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
The Listening Place
3 Meade Mews
SW1P 4EG
Phone: 020 3906 7676
Monday-Sunday: 9am-9pm
Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service.
Mental health, Counselling
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free