Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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A guide to end of life services (Marie Curie)

Phone: 0800 090 2309

You can search for local services using their online directory or ring the support line.

Medical/health

At A Loss

'One stop shop' website for finding specific and local bereavement support. If you are grieving for someone, visit the site.

Medical/health

British Pregnancy Advisory Service

Phone: 08457 304030

Monday-Sunday: 9am-9am

Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate.

Counselling, Medical/health

Brook

Phone: 0800 018 5023

Monday-Friday: 9am-5pm

Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.

Medical/health, Sexual health, Legal advice

Campaign Against Living Miserably (CALM)

UK-wide

Phone: 0800 58 58 58

Monday-Sunday: 5pm-12am (open 365 days a year)

The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day. Helpline and webchat open 365 days a year, 4pm to Midnight.

Mental health, Medical/health, Counselling

Dr Kershaw’s Hospice

Turf Lane, Royton, Oldham, Greater Manchester

OL2 6EU

Phone: 0161 624 9984

Monday-Sunday: 9am-9am

The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."

Counselling, Medical/health, Barber, Bathroom/showers, Bedding, Education/training, Food (free), Foot care, Food, Internet access

Galop

Phone: 0207 704 2040

Monday & Tuesday: 10am-4pm
Wednesday & Thursday: 10am-7:30pm
Friday: 10am-4pm

The LGBT+ anti-violence charity. Offers support for LGBTQ+ people xperiencing hate crime, sexual violence or transphobia. Online chat and free helpine available. Domestic abuse helpline is open Monday – Thursday, 10am to 8:30pm and Friday, 10am to 4:30pm Hate crime helpline is Monday – Friday

Legal advice, Counselling, Sexual health, Mental health, Medical/health

Marie Curie Support Line

Phone: 0800 090 2309

Monday-Friday: 11am-6pm (support line)
Saturday: 11am-5pm (support line)
Monday-Friday: 10am-4pm (information and support nurse)

Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation.

Advocacy, Medical/health

Marie Stopes International

Phone: 0333 331 5343

Very informative website and helpline for emergency contraception and termination advice.

Counselling, Medical/health

My Life, My Choices (St Mungo's)

'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have.

Medical/health, Advocacy, Legal advice

Narcotics Anonymous

Phone: 0300 999 1212

Monday-Sunday: 10am-12am (helpline)

Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom.

Advocacy, Counselling, Drugs workers, Medical/health

One in Four

Phone: 020 8697 2112

Monday-Thursday: 9am-9pm
Friday: 9am-6pm
Saturday: 10am-5pm

Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk,

Mental health, Counselling, Medical/health

POhWER

Phone: 0300 456 2370

Monday-Friday: 8am-6pm

If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.

Advocacy, Counselling, Medical/health

Rape Crisis (England & Wales)

Phone: 0808 802 9999

Monday-Sunday: 12pm-2:30pm
Monday-Sunday: 7pm-9:30pm

Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.

Advocacy, Counselling, Medical/health, Sexual health, Legal advice

Respond

Phone: 0808 808 0700

Thursday: 10am-4pm (helpline)

Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.

Mental health, Advocacy, Counselling, Medical/health

Sexual Health Helpline

Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc.

Counselling, Medical/health, Sexual health

WE ARE WITH YOU (National)

National

Monday-Friday: 9am-9pm (online chat)
Saturday & Sunday: 10am-4pm (online chat)

We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123 (jo@samaritans.org)

Mental health, Medical/health, Counselling, Advocacy, Alcohol workers, Drugs workers

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Young Minds

Phone: Text 85258

Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Advice on Coronavirus too.

Advocacy, Mental health, Medical/health