Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in Scotland"
Apex Scotland

9 Great Stuart Street, Edinburgh

EH3 7TP

Phone: 0131 220 0130

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website. Head office is not step-free, but some local officers are - ring to check.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Internet access

Bethany Christian Trust (Community Education)

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 454 3119

Monday-Friday: 10am-4pm

ILA accredited centre.

Education/training, Careers advice

Claire Mulholland Coaching

Various hired rooms in city centre, Edinburgh

Phone: 07809197529

Monday-Sunday: 8am-8pm

Free/low-cost personal coaching, in person, by email (coachclaireuk@gmail.com) or via Skype.

Careers advice, Education/training

Crisis Skylight (Edinburgh)

Crichton House, 4 Crichton Close, Edinburgh

EH8 8DT

Phone: 0131 209 7700

Monday-Friday: 10am-4pm

Skylight is currently closed. If you are looking to access Crisis services in Edinburgh, please fill in the form online with your contact details and we will get back to you within 2 working days. Or please call or email edinburgh@crisis.org.uk

Accommodation/housing advice, Art classes, Education/training, Internet access, Music/drama, Leisure facilities

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday: 6pm-10pm (13–21 year olds)
Friday: 6pm-9pm (under 18s)

Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2354

Monday-Friday: 10am-5pm

Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.

Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice

Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow

G22 5QT

Phone: 0141 353 3903

Monday-Friday: 9am-4pm

Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.

Accommodation/housing advice, Careers advice, Clothing store, Education/training, Outreach worker links

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.

Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Health in Mind

40 Shandwick Place, Edinburgh

EH2 4RT

Phone: 0131 225 8508

Monday-Thursday: 9am-5pm

All meetings currently online on Zoom. A range of mental health and wellbeing services for people with housing and mental health support needs. You can self-refer to most services directly or ask your GP to refer you. Counselling; support for people from minority ethnic communities; combatting isolation by connecting people; art therapy; suicide prevention; support with substance misuse; health information; training and more - please phone for more details.

Mental health, Accommodation/housing advice, Advocacy, Counselling, Tenancy support, Art classes, Education/training

Lodging House Mission

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch)
Friday: 12pm-1:30pm (Free Lunch)

We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group.

Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders

Move On (Edinburgh)

2nd Floor, 25 Greenside Place, Edinburgh

EH1 3AA

Phone: 0131 558 3740

Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator.

Careers advice, Education/training, Internet access

Move On (Glasgow)

4th Floor, 24 St Enoch Sq, Glasgow

G1 4DB

Phone: 0141 221 2272

Monday-Friday: 9am-5pm

Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.

Accommodation/housing advice, Advocacy, Education/training, Outreach workers

Number 20 (Four Square)

Call for address.

Edinburgh

Phone: 0131 221 2293

Monday-Sunday: 12am-12am (staffed 24/7)

Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council 0800 032 5968.

Mental health, Counselling, Drugs workers, Outreach workers, Education/training

Phoenix Futures Scotland

Phone: 0141 336 4272

Organisation helping people recover from alcohol and drugs. 'Recovery through Nature' connects service users with nature to work on conservation projects in settings across Scotland. Info: john.deeney@phoenix-futures.org.uk 'Building Futures N Lanarkshire' (self- or agency-referral - lanarkshire.communities@phoenix-futures.org.uk) and 'Scottish Residential Service' (scottish.residential@phoenix-futures.org.uk) provide peer support, group work, counselling, and leisure activities.

Counselling, Alcohol workers, Drugs workers, Education/training, Leisure facilities

Quarriers (Project/Stopover)

189 Pollockshaws Road, Glasgow

G41 1PS

Phone: 0141 420 3121

Monday-Sunday: 12am-12am (24 hours support)

For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues.

Education/training, Drugs workers, Benefits advice, Alcohol workers, Advocacy, Accommodation/housing advice, Mental health

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston

EH54 6QF

Phone: 01506 591 860

Monday-Friday: 9am-5pm (hotline)

Supported accommodation service by referral only. No drop-in service but call for information.

Accommodation/housing advice, Education/training, Step-free, Tenancy support

Second Chance Project Scotland

Ashfield House, 402 Sauchiehall St, Glasgow

G2 3JD

Phone: 0141 336 7272

Monday-Friday: 9am-5pm

Three-stage day treatment programme for people with drug and/or alcohol problems. Training, counselling and self-help. Lots of support to develop alternatives to misuse and prevent relapse. Self-referral.

Education/training, Drugs workers, Alcohol workers, Counselling

Stopover (Four Square)

40 Grove Street, Edinburgh

EH3 8AT

Phone: 0131 229 8381

Monday-Sunday: 12am-12am (staffed 24/7)

Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381

Accommodation/housing advice, Advocacy, Bathroom/showers, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

Street Legal

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 344 0825

Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh.

Legal advice, Advocacy, Education/training, Accommodation/housing advice

Street Soccer Scotland (Edinburgh)

2 Bernard Street, Edinburgh

EH6 6PU

Phone: 07480 979 919

Monday & Wednesday: 1pm-3pm (Powerleague Portobello - phone 07480979919 before your first visit)
Thursday: 1pm-2:30pm (Leith Community Centre - phone 07480979919 before your first visit)
Wednesday: 10:30am-12pm (Powerleague Portobello - referral only)

Street soccer and football-inspired training and personal development as a medium to empower people who are affected by social exclusion to make positive changes in their lives. Call Robbie on 07480 979 919 before your first visit.

Leisure facilities, Education/training

Street Soccer Scotland (Glasgow)

Phone: 07480 970 790

Monday: 2pm-4pm (Lady Octavia Sports Centre, Greenock)
Tuesday, Thursday, Friday: 1pm-3pm (Townhead Powerleague)

Street soccer and football-inspired training and personal development as a medium to empower people who are affected by social exclusion to make positive changes in their lives. Call Ross on 07480 970 790 before your first visit.

Leisure facilities, Education/training

The Salvation Army (East Adam Street)

1 East Adam Street, Edinburgh

EH8 9TF

Phone: 0131 667 4313

Friday: 12:30pm-12:30pm (fortnightly lunch club)
Wednesday: 7pm-9:15pm (choir & band practice)
Thursday: 10am-1pm (debt & employability drop-in)

Friendly church. Weekly job club and fortnightly lunch club - call for details.

Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Education/training, Food (free), Food, Step-free

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow

G1 5DT

Phone: 0141 552 4301

Monday-Sunday: 9am-9pm (staff on duty 24/7)

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Debt advice, Dentist, Education/training, Leisure facilities, Medical/health, Outreach worker links, Tenancy support

Wellbeing Service for Young People

171 Wilton Street, Glasgow

G20 6DF

Phone: 0808 143 2002

Monday-Sunday: 12am-12am (24hour support)

24/7 support for homeless 16–21 year olds. Referral only via Glasgow City Council: 0141 302 2744 (or 0800 838 502 for out of hours).

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Education/training