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Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
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- Domestic violence
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- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
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- Night shelters
- People with dependent children
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- All facilities
- accommodation/housing advice
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- food
- food (free)
- foot care
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you are viewing "Advice services in Scotland"
Casus Omissus - The Aberdeen Law Project
Ferryhill Community Centre, Albury Road, Aberdeen
AB11 6TN
Phone: 01224 272 434
Thursday: 5:30pm-7:30pm
Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.
Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice
Crisis Skylight (Edinburgh)
Crichton House, 4 Crichton Close, Edinburgh
EH8 8DT
Phone: 0131 209 7700
Skylight is currently closed. If you are looking to access Crisis services in Edinburgh, please fill in the form online with your contact details and we will get back to you within 2 working days. Or please call or email edinburgh@crisis.org.uk
Accommodation/housing advice, Art classes, Education/training, Internet access, Music/drama, Leisure facilities
Crossreach (Rankeillor Initiative)
205 Cowgate, Edinburgh
EH1 1JH
Phone: 0131 225 4901
Monday-Friday: 9am-5pm (phone only for referrals)
For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.
Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
Phone: 0141 959 5069
Saturday & Sunday: 9am-5pm
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
Phone: 0131 229 1797
Friday: 6pm-9pm (under 18s)
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info
Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
Phone: 0141 221 2630
Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy
Glasgow Homelessness Network
Unit 16a, Adelphi Centre, 12 Commercial Road, Glasgow
G5 0PQ
Phone: 0141 420 7272
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. Not a direct service-provider. The Homeless Information Pages (http://www.ghn.org.uk/hip/) list many useful addresses.
Accommodation/housing advice
Lodging House Mission
35 East Campbell St, Glasgow
G1 5DT
Phone: 0141 552 0285
Monday-Thursday: 12pm-2pm (Free lunch)
Friday: 12pm-1:30pm (Free Lunch)
We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group.
Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders
Move On (Glasgow)
4th Floor, 24 St Enoch Sq, Glasgow
G1 4DB
Phone: 0141 221 2272
Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.
Accommodation/housing advice, Advocacy, Education/training, Outreach workers
Right There (formerly YPeople)
15 Dava Street, Govan, Glasgow
G51 2JA
Phone: 0141 565 1200
Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.
Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice
Rock Trust (Albany St)
55 Albany St, Edinburgh
EH1 3QY
Phone: 0345 222 1425
Monday: 4pm-7pm (cooking group)
Tuesday & Wednesday: 4pm-7pm (drop-in)
Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.
Mental health, Accommodation/housing advice, Bathroom/showers, Clothing store, Counselling, Food (free), Food, Internet access, Laundry, Tenancy support
Rock Trust (West Lothian)
20 Grampian Court, Beveridge Square, Livingston
EH54 6QF
Phone: 01506 591 860
Supported accommodation service by referral only. No drop-in service but call for information.
Accommodation/housing advice, Education/training, Step-free, Tenancy support
Shelter Scotland - Edinburgh Community Hub
Scotiabank House, 6 South Charlotte St, Edinburgh
EH2 4AW
Phone: 0808 800 4444
Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.
Accommodation/housing advice, Advocacy, Outreach worker links, Tenancy support, Legal advice
Simon Community Scotland ACCESS HUB (Glasgow)
389 Argyle Street, Glasgow
G2 8LR
Phone: 0141 552 4164
Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. You can also call our Helplines (Open 24hrs. Free from landlines) on 0800 027 7466 (Glasgow) or 0808 178 2323 (Edinburgh).
Accommodation/housing advice, Medical/health, Tenancy support, Mental health, Advocacy, Drugs workers, Outreach workers, Outreach worker links
Street Legal
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 344 0825
Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh.
Legal advice, Advocacy, Education/training, Accommodation/housing advice
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 557 6055
Saturday & Sunday: 9am-5pm (drop-in)
Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support
The Access Place
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1TQ
Phone: 0131 529 5015
Tuesday: 10am-5pm (closed 1pm-2pm)
Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday
Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Medical/health, Outreach worker links
Turning Point Scotland (Alcohol & Drug recovery)
112 Commerce Street, Tradeston, Glasgow
G5 9NT
Phone: 0141 948 0092
Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.
Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Step-free, Advocacy, Accommodation/housing advice, Foot care