Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "all services"
Health E1
9-11 Brick Lane, Aldgate East
E1 6PU
Phone: 020 7247 0090
Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic)
Monday-Friday: 2pm-3:30pm (substance misuse drop-in)
Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.
Mental health, Benefits advice, Drugs workers, Medical/health, Needle exchange, Sexual health
Hestia
Maya House, 134-138 Borough High Street
SE1 1LB
Phone: 020 7378 3100
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.
Mental health, Advocacy, Drugs workers, Alcohol workers
HYPE – Hounslow Young People Engaged
Montague Hall, Montague Road, Hounslow
TW3 1LD
Phone: 020 8538 1150
Free, confidential service for young people in Hounslow who are experiencing problems associated with the use of drink or drugs (cannabis, alcohol, heroin, cocaine and new psychoactive substances etc). You can self-refer (cnw-tr.hype@nhs.net).
Drugs workers, Alcohol workers
Islington Young People's Drug and Alcohol Service (IYPDAS )
50 Isledon Road
N7 7LD
Phone: 020 7527 5099
A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk.
Advocacy, Alcohol workers, Drugs workers, Outreach workers
Kairos Community Trust
235 Valley Road
SW16 2AF
Phone: 020 7277 6264
The Trust provides this abstinence-support hostel, plus three treatment services and a network of supported sober-living move-on houses across six London boroughs for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
Advocacy, Alcohol workers, Benefits advice, Drugs workers
Lambeth Drug & Alcohol Consortium
Lorraine Hewitt House, 12-14 Brighton Terrace, Brixton
SW9 8DG
Phone: 0203 228 1500
Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over
Needle exchange, Alcohol workers, Drugs workers, Benefits advice, Tenancy support, Outreach worker links, Ex-offenders
Lifeline Basis Substance Misuse Service
Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich
SE16 6TE
Phone: 020 3696 2640
A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.
Alcohol workers, Art classes, Drugs workers, Outreach worker links, Outreach workers, Step-free, Leisure facilities, Education/training
London Irish Centre
50-52 Camden Square
NW1 9XB
Phone: 020 7916 2222
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Counselling, Drugs workers, Education/training, Music/drama
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
Phone: 020 7388 5560
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
OK Rehab
48B Gun Street
E1 6AH
Phone: 0800 326 5559
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers
Advocacy, Counselling, Drugs workers, Alcohol workers
Praed Street Project
c/o Jefferiss Wing, St Mary's Hospital, Praed Street
W2 1NY
Phone: 020 3312 6629
Friday: 9am-4:30pm
Wednesday: 12pm-4pm
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.
Drugs workers, Medical/health, Legal advice
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
Phone: 07833 123155
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities
Recovery Intervention Service Ealing-Southall (RISE)
Saluja Clinic, 36A Northcote Avenue, Southall
UB1 2AY
Phone: 020 8843 5900
Thursday: 9am-7pm
Free and confidential service for people in Ealing provides assessment and short-term treatment, and helps individuals to access other support services. Helps people break a cycle of addiction to heroin, cocaine and new psychoactive substance, and alcohol. Specialist health care interventions, talking therapies, medication, community or residential detox and rehab. Get your key worker to refer you.
Alcohol workers, Drugs workers, Counselling
Redbridge Assessment Centre
16 York Road, Ilford
IG1 3AD
Phone: 020 8911 7470
Friday & Saturday: 7:30pm-9:15am
Monday-Friday: 9:30am-5pm (office hours)
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Food, Internet access, Luggage storage, Medical/health, Leisure facilities
Remar Association UK
847 High Road, Leytonstone
E11 1HH
Phone: 020 8539 0452
Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. 24-hour helpline: 0791 758 5056
Alcohol workers, Drugs workers, Food (free)
Reset Outreach and Referral Service @ Providence Row
82 Wentworth Street
E1 7SA
Phone: 0800 802 1860, 020 7375 0020
Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.
Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers
SPEAR
89 Heath Road, Twickenham
TW1 4AW
Phone: 0208 288 6506
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support
Spires Centre
8 Tooting Bec Gardens
SW16 1RB
Phone: 020 8696 0943
Tuesday: 10:30am-2pm (drop-in)
Wednesday: 10am-12pm (rough sleepers only)
Thursday: 9am-1pm (rough sleepers only)
Monday & Friday: 10:30am-1:30pm (women's space)
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.
Accommodation/housing advice, Medical/health, Alcohol workers, Drugs workers
St Luke's Service - Barking & Dagenham (CGL)
St Lukes, Dagenham Road
RM10 7UP
Phone: 020 8507 8668 / 020 8594 8504
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone, or refer yourself at stlukes@cgl.org.uk.
Counselling, Drugs workers, Medical/health
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Streetlytes
Dalgarno Community Center, 1 Webb Close, London
W10 5QB
Phone: 020 7603 7956
Free hot meal, friendship and donated items. Open-ccess to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing.
Accommodation/housing advice, Advocacy, Alcohol workers, Bedding, Clothing store, Drugs workers, Food (free), Outreach worker links, Outreach workers
Subwize Young People's Drug and Alcohol Service
The Vibe, 195-211 Becontree Avenue, Dagenham
RM8 2UT
Phone: 0300 303 4613
Confidential service for people under 21 with drug and alcohol issues. psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone and find out how they can help you.
Counselling, Alcohol workers, Drugs workers
Thames Reach (Camden Spectrum)
Camden Spectrum, 6-8 Greenland Street
NW1 0ND
Phone: 020 7267 4937
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Clothing store, Drugs workers, Food (free), Internet access, Medical/health, Outreach worker links, Tenancy support, Leisure facilities