Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services"
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
Phone: 0208 889 1119
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Step-free
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
Phone: 0207 476 6062
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
Phone: 07429031389
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
Phone: 020 8801 3999
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
Phone: 020 8812 4120
Wednesday: 1pm-7pm
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
AdvoCard
332 Leith Walk, Edinburgh
EH6 5BR
Phone: 0808 196 3525
All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh. Text: 07920 207 564
Mental health, Advocacy, Step-free
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
Phone: 0141 959 5069
Saturday & Sunday: 9am-5pm
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
Phone: 0141 221 2630
Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy
Glasgow Council on Alcohol
14 North Claremont St, Glasgow
G3 7LE
Phone: 0141 353 1800
Friday: 9am-5pm
Saturday: 9am-1pm
GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours. Freephone helpline: 0808 802 9000
Alcohol workers, Counselling, Outreach worker links, Step-free
Right There (formerly YPeople)
15 Dava Street, Govan, Glasgow
G51 2JA
Phone: 0141 565 1200
Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.
Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice
Rock Trust (West Lothian)
20 Grampian Court, Beveridge Square, Livingston
EH54 6QF
Phone: 01506 591 860
Supported accommodation service by referral only. No drop-in service but call for information.
Accommodation/housing advice, Education/training, Step-free, Tenancy support
Shakti Women's Aid
Norton Park, 57 Albion Road, Edinburgh
EH7 5QY
Phone: 0131 475 2399
Tuesday: 1pm-4pm
Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234
Advocacy, Outreach worker links, Step-free
Steps to Hope
Edinburgh
Phone: 07949 838666
Tuesday & Friday: 5pm-5:30pm Catering van - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH
Sunday: 5pm-7pm Sunday Supper - St Cuthberts, 5 Lothian Rd, Edinburgh, EH1 2EP
Saturday: 10am-1pm Souper Saturday - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH
Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Phone-line open all time.
Step-free, Food (free), Counselling, Alcohol workers, Outreach workers
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 557 6055
Saturday & Sunday: 9am-5pm (drop-in)
Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support
The Big Issue (Edinburgh)
31 Queensferry Street, Edinburgh
EH2 4QS
Phone: 0131 467 4701
Monday: 7:30am-3pm
Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.
Step-free
The Big Issue (Glasgow)
43 Bath Street, Glasgow
G2 1HW
Phone: 0141 553 0924
Monday: 7:30am-3pm
Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.
Step-free
Turning Point (Overdose Response)
80 Tradeston Street, Glasgow
G5 8BG
Phone: 0800 652 3757 (9am-5pm)
Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre.
Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free
Turning Point Scotland (Alcohol & Drug recovery)
112 Commerce Street, Tradeston, Glasgow
G5 9NT
Phone: 0141 948 0092
Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.
Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Step-free, Advocacy, Accommodation/housing advice, Foot care
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
Phone: 0800 652 3757
Wednesday: 11am-4:45pm
Tuesday & Thursday: 9:15am-7:45pm
Drop in open, but with limited service. Drop in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.
Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free