CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
240 Project
Latimer Community Church, 116 Bramley Road
W10 6SU
0207 0187 540, https://www.240project.org.uk
Monday: 11am-4pm
Art, nutrition, cranio-sacral therapy, reading group;
Tuesday: 11am-4pm
Art, acupuncture, clay workshop, music group;
Wednesday: 11am-4pm
Art, portraiture, creative writing;
Thursday: 12am-12am
Times vary. Wellbeing trip.;
Arts and wellbeing focused charity, creating a friendly and safe space for vulnerable adults, many with history of homelessness.
Contact us for our current timetable and to find out more. Ring for details or check the timetable (www.240project.org.uk/timetable/). Not step-free.
CODES: AC, F, IT, LF, MD, C, MH
Acton Homeless Concern
Emmaus House, 1 Berrymead Gardens
W3 8AA
020 8992 5768, http://bit.ly/1rY49Ay
Monday-Friday: 9am-12pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Monday-Friday: 2pm-6pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Thursday: 2:30pm-6pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Call for the times of their wide range of services.
Emmaus House provides hot lunches during the week and every other weekend. It's also where clients can shower, pick up clothes and household items. Free professional services are on offer by appointment.
CODES: AH, A, B, BA, CL, C, DT, DW, F, FC, MS
Addiction, Recovery, Community, Hillingdon Service (Arch)
Old Bank House, 64 High Street, Uxbridge
UB8 1JP
01895 207777, http://bit.ly/2EZvHos
Monday, Wednesday, Friday: 9am-5:30pm;
Tuesday & Thursday: 9am-7pm;
Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.
CODES: NE, AH, CA, LF, C
AKT (London and nationwide)
020 7831 6562, https://www.akt.org.uk/get-help
Monday-Friday: 10am-4:30pm;
Get housing advice by emailing gethelp@akt.org.uk
Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online.
Staff can also still be contacted as normal.
If you have any general enquiries email: contact@akt.org.uk
We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.
CODES: MH, SH, C, LA, AH
All East
Ambrose King Centre, The Royal London Hospital, Whitechapel Road
E1 1BB
020 7377 7306/7307, https://bit.ly/2MrOn5d
Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info.
CODES: C, MS, SH
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm;
Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.
CODES: MH, AH, AD, CA, C, ET
Antidote Services (London Friend)
London Friend, 86 Caledonian Road
N1 9DN
020 7833 1674, http://bit.ly/2IsCP05
Was an LGBT+ drop in pre-Covid-19. Drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.
Antidote hosts Drop-in clinics in-person on Monday 11am to 1pm and online Thursday 6pm to 8pm.
For support email counselling@londonfriend.org.uk; antidote@londonfriend.org.uk
Also drug and alcohol services targeted at the lesbian, gay, bisexual and transgender (LGBT) community. See website for latest contact information.
CODES: A, C, DW, SH
Ashiana Network
Oceanair House, 750-760 High Road
E11 3BB
020 8539 0427, http://bit.ly/1lBGCaq
Monday-Friday: 9:30am-5pm
(closed midday-1pm);
Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.
CODES: AH, AD, C, OW
Aziziye Mosque
117-119 Stoke Newington Road
N16 8BU
020 7254 0046, https://bit.ly/2O1x7Rn
Monday-Sunday: 11am-11pm;
Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.
CODES: AH, AD, BA, C
Barnet Young People's Drug and Alcohol Service
Ground Floor, Dennis Scott Unit, Edgware Community Hospital
HA8 0AD
0300 303 3169, https://bit.ly/2Vq62eI
Support for young people affected by drug or alcohol problems. Psychosocial Interventions to encourage behavioural change and emotional change, pharmacological treatment, one to one and group work. Personalised services, and they can come and meet you at a place which suits you. Phone to find out more.
CODES: A, C, DW
Brandon Centre
26 Prince of Wales Road
NW5 3LG
020 7267 4792, http://bit.ly/rRN1G
Monday-Thursday: 10:30am-5:30pm
(Advice line);
Contraception & sexual health advice for under 25s.
020 7267 4792 or text 07451 288524
or email contraception@brandoncentre.org.uk
CODES: SH, MS, C, MH, AD
Brent Recovery Day Programme
Willesden Centre for Health, Harlesden Road
NW10 3RY
0300 303 4611 (free), http://bit.ly/31zZKNc
Monday-Saturday: 9:30am-5pm;
The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.
CODES: NE, DW, A, SH, C, CA, ET
Cardboard Citizens
77a Greenfield Road
E1 6QR
020 7377 8948, http://bit.ly/niiZB
Monday-Friday: 10am-6pm;
"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants. Many online activities.
CODES: AH, AD, CA, C, ET, MD, LF
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF
CAYSH
Croydon Turnaround Centre, 2 Whitgift Street, Croydon
CR0 1FL
0208 683 0227, http://bit.ly/VoDrGB
Monday-Friday: 10am-5pm
(under 21s)
;
Monday-Friday: 9:30am-4:45pm
(22+, Taberner House);
Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House.
CODES: AH, AD, C
Centre 70 Pro Bono Clinic
46 Knights Hill, West Norwood
SE27 0JD
020 8670 0070, http://bit.ly/2WU7fA5
Monday: 7pm-9pm
(legal advice - appointment only);
Monday, Tuesday, Thursday, Friday: 10am-4pm
(advice drop-in - closed 1-2pm. Phone 020 8670 0070 to arrange to see an advisor);
Wednesday: 2pm-4pm
(advice drop-in. Phone 020 8670 0070 to arrange to see an advisor);
Initial legal advice, written advice and form-filling covering the areas of debt, employment, housing etc. The Centre also provides low-cost counselling and a range of other services.
CODES: AH, DA, C
Centrepoint
Central House, 25 Camperdown Street
E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England.
We are open Monday to Friday 9am – 5pm
Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps.
CODES: AH, AD, A, C
CGL - Camden Community Drugs Service (Camden)
184 Royal College Street, Camden Town
NW1 9NN
020 7485 2722, http://bit.ly/2k0nWVR
Tuesday, Wednesday, Friday: 9:30am-5pm;
Monday & Thursday: 9:30am-8pm;
Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.
CODES: AH, AD, BA, C, DW, MS, NE, OL, LA
CGL - New Direction
410 Lewisham High Street, Lewisham
SE13 6LJ
020 8314 5566, http://bit.ly/2j5vOpq
Monday, Wednesday, Thursday, Friday: 9am-5pm
(open access);
Tuesday: 9am-1pm
Self-referral/open access;
Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk
Support for families and carers is available.
Email: lewisham.carers@cgl.org.uk.
CODES: A, C, DW, ET, MS, NE, OW
Clean Break
2 Patshull Road
NW5 2LB
020 7482 8600, http://bit.ly/6kVZI
Monday: 11am-1pm
(health and wellbeing);
Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.
CODES: MH, A, DW, ET, MD, C, MS
Divine Rescue
Thurlow Lodge, 1 Thurlow Street
SE17 2US
020 3489 1765, http://bit.ly/1o9EBNA
Monday-Friday: 9am-4pm;
Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.
CODES: AH, AD, BA, CL, C, ET, FF, OW
Dual Diagnosis Anonymous
07702 510110, https://bit.ly/2HSjMNl
Self-help organisation supports people who are struggling with addiction and mental health conditions through a '12 Step + 5' recovery programme, workshops and other services. Phone, check website or email info@ddauk.org to learn more.
All meetings now held on Zoom (MEETING LINKS ON WEBSITE):
TUE, FRI: 7PM
SAT: 11AM
SUN: 7.30PM
24HOUR SUPPORT LINE
CODES: MH, C
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm;
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
CODES: AH, AD, BA, CA, C, DA, ET, OL, LA
Evolve Housing & Support
9 Akabusi Close, Croydon, Greater London
CR0 6YL
020 8662 1171, http://bit.ly/1Jyvtkw
Monday-Friday: 9am-4pm;
Accommodation for 10 people aged 21-69 who have experienced alcohol- and/or drug-related problems, and are currently dry/clean and wish to remain so. Priority to applicants from Croydon. Referral only.
CODES: A, C, DW
Faith in Action (Homelessness Project Merton)
Salvation Army Citadel, 109 Kingston Road, South Wimbledon
SW19 3JR
07843 280 419, http://bit.ly/1KW4rQ3
Wednesday & Friday: 10am-3pm;
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.
CODES: AH, AD, A, BA, BS, CL, C, DW, F, L, OL, LF
Finsbury Park Mosque
7-11 St Thoms's Road
N4 2QH
020 7424 5252, http://bit.ly/1TzS5H5
Thursday: 6pm-8pm
(soup run - 7pm–9pm in summer);
Community centre that works with everyone to promote dialogue and understanding in our multicultural society.
CODES: C, ET, LA, LF
Fusion Young People's Drug and Alcohol Service
Station Road Centre, Station Road, Barkingside
IG6 1NB
020 8708 7801, http://bit.ly/2UFP0gx
Confidential service for young people with drug or alcohol issues. Psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone to find out how they can help.
CODES: A, C, DW
Great Chapel Street Medical Centre
4th Floor, Soho Centre for Health, 1 Frith Street, Soho
W1D 3HZ
020 7437 9360, http://bit.ly/OEr5R
Monday, Tuesday, Thursday: 10am-12:30pm
(doctor);
Monday-Friday: 2pm-4:30pm
(doctor);
Monday & Friday: 10am-12:30pm
(alcohol & mental health nurse);
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm
(drugs, alcohol & mental health nurse);
Monday: 10am-12pm
(counselling drop-in; appointment at other times);
Tuesday: 2pm-4:30pm
(counselling drop-in; appointment at other times);
Friday: 9am-12:30pm
(podiatry);
Tuesday & Thursday: 10am-5pm
(dental service);
Monday
GP & Nurse: bookable clinics from 10am
GP: walk-in clinic, Nurse: bookable clinic from 2pm
Tuesday
GP & Nurse: bookable from 11:30am
GP: bookable, Nurse: Walk-in from 2pm
Wednesday
Nurse: bookable from 10am
GP: bookable, Nurse: Walk-in from 2pm
Thursday
GP: walk-in, Nurse: bookable from 10am
GP & Nurse: Bookable from 2pm
Friday
Nurse: Walk-in from 10am
GP & Nurse: Walk-in from 2pm
CODES: MH, AH, AD, A, C, DW, FC, MS
Hackney Recovery Service
110 Mare Street
E8 3SG
0300 303 2611, https://bit.ly/2WQVaXP
Monday-Friday: 10am-4pm
(assessment sessions at 110 Mare Street);
Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669.
CODES: ET, CA, AH, BA, C, DW, NE
Hackney Winter Night Shelter
020 853 3808, 020 3729 8864, http://bit.ly/cyR5q
Winter shelter (dates TBC):
01 November to 30 March
Monday-Sunday: 7:30pm-8am
(6.30pm Sundays. Closed during Crisis);
Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018.
CODES: AH, AD, C, FF, OL, OW
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Haven (Paddington)
St Mary's Hospital, Praed Street
W2 1NY
020 3299 6900, http://bit.ly/TLh3s
Monday-Sunday: 9am-9am;
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
CODES: C, MS
Haven (Whitechapel)
The Royal London Hospital, 9 Brady Street
E1 5BG
020 3299 6900, http://bit.ly/TLh3s
Monday-Sunday: 9am-9am;
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900.
CODES: C, MS
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm
(appointments for advice);
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
CODES: AD, C, ET, BA, AH, TS
HOPE Worldwide UK – ODAAT
The Chambers, St.Mark’s Church, 337 Kennington Park Road
SE11 4PW
02036594809, https://bit.ly/1w2tdfI
One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.
CODES: BA, CA, C, DA, DT, EF, EO, F, FF, IT, L, MH
London Irish Centre
50-52 Camden Square
NW1 9XB
020 7916 2222, http://bit.ly/1rvaGm0
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
CODES: AH, A, BA, CL, C, DW, ET, MD
Maytree Respite Centre
72 Moray Road
N4 3LG
020 7263 7070, http://bit.ly/Tb04U
Monday-Sunday: 9am-9am;
Staying at Maytree House is REFERRAL ONLY
This is NOT a drop-in service: Maytree provides a one-off four-night stay in a safe residential setting for people who are in a suicidal crisis, with opportunity to talk, reflect and rest, subject to an assessment, in confidence and without judgement. If you could benefit from a one-off stay in a safe and confidential space, please call or email maytree@maytree.org.uk.
CODES: MH, C
Muslim Youth Helpline (MYH)
MYH FREEPOST RLZS-XJGE-JLBH
NW3 6NE
0808 808 2008, http://bit.ly/3oauc
Monday-Sunday: 4pm-10pm
(incl Bank holidays and Eid);
Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.
CODES: MH, AD, C
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL
Off Centre
Unit 7: The Textile Building, 29a – 31a Chatham Place
E9 6FJ
020 8986 4016, http://bit.ly/1osHBVf
Wednesday & Friday: 10am-6pm
(counselling, advice & psychocial services);
Monday, Tuesday, Thursday: 10am-8pm
(counselling, advice & psychocial services; LGBTQ group on Thurs);
Counselling, therapy, advocacy, advice and psychosocial service for young people aged 11-25 who live, work or study in Hackney. Services are free, confidential and aimed at helping Hackney's young people to have greater control over emotional and practical issues including sexuality; bereavement; violence; depression; accommodation; college; stress; abuse; family breakdown; self-harm; anger; neglect; identity and more.
CODES: C
OK Rehab
48B Gun Street
E1 6AH
0800 326 5559, https://www.okrehab.org/
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification.
At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions.
OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help.
Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment:
- An over-the-phone assessment to determine if you require addiction treatment
- Access to over 140+ clinics across the UK and abroad
-Advice relating to outpatient, residential and home detox services
- Access to detox clinics regulated by the Care Quality Commission (CQC)
- Fast access to emergency detox treatment, is appropriate
- Access to professional interventionists across the UK
- Advice by staff members who are themselves in recovery
- Information on both private and statutory funded addiction treatment providers
CODES: AD, C, DW, A
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE
Rape Crisis South London/Rape and Sexual Abuse Support Centre
PO Box 383, Croydon
CR9 2AW
0208 683 3311, http://bit.ly/17LXipk
Monday-Friday: 10am-6pm
(office);
Monday-Sunday: 12pm-2:30pm
(helpline, 365 days a year);
Monday-Sunday: 7pm-9:30pm
helpline, 365 days a year);
Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.
CODES: AD, C, OW
Recovery Intervention Service Ealing-Southall (RISE)
Saluja Clinic, 36A Northcote Avenue, Southall
UB1 2AY
020 8843 5900, http://bit.ly/2X7sZ6C
Monday-Wednesday: 9am-5pm;
Thursday: 9am-7pm;
Free and confidential service for people in Ealing provides assessment and short-term treatment, and helps individuals to access other support services. Helps people break a cycle of addiction to heroin, cocaine and new psychoactive substance, and alcohol. Specialist health care interventions, talking therapies, medication, community or residential detox and rehab. Get your key worker to refer you.
CODES: A, DW, C
Samaritans (Brent)
1 Leopold Road
NW10 9LN
020 8961 6181, http://bit.ly/1mQDrqJ
Saturday-Tuesday: 7pm-9pm;
Wednesday & Friday: 9am-9pm;
Thursday: 7pm-9pm;
Visitors welcome. Please call to make sure that a Samaritan is there to help you. You can take things at your own pace, whatever is troubling, they we will listen carefully and talk things through on a confidential basis.
CODES: C
Samaritans (Central London)
46 Marshall Street
W1F 9BF
020 7734 2800, http://bit.ly/1BYSGaW
Monday-Sunday: 9am-9pm;
Visitors welcome 365 days a year. You don?t need an appointment to speak in confidence to a trained volunteers and the service is free. Please note that due to the popularity of the drop-in service, you may experience a short wait.
CODES: C
Samaritans (Croydon & Sutton)
2b Kidderminster Road, West Croydon, Surrey
CR9 2BQ
020 8681 6666, http://bit.ly/XPf0o1
Monday-Saturday: 7:30pm-9pm;
Tuesday: 9:30am-2pm;
Thursday: 11:30am-2pm;
Sunday: 9:30am-12pm;
Wednesday: 11:30am-2pm;
You can talk to a Samaritan volunteer in a private, safe and non-threatening environment. To guarantee that one will be available, it is best to telephone and arrange an appointment.
CODES: C
Samaritans (Ealing)
26 Junction Road
W5 4XL
020 8560 2345, http://bit.ly/VLQZwv
Monday, Tuesday, Thursday: 10am-9pm;
Wednesday & Friday: 10am-4pm;
Wednesday & Friday: 7pm-8:30pm;
Saturday: 10am-6:30pm;
Sunday: 1pm-9pm;
Visitors welcome. You don?t need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. The service is free.
CODES: C
Samaritans (Harrow)
44 Station Road, Harrow
HA1 2SQ
020 84277777, http://bit.ly/2XmpYn2
Sunday-Friday: 10am-9pm;
Saturday: 10am-6pm;
Welcomes visitors to the branch every day, where you will be able to talk to a Samaritan in complete confidence. If you know in advance that you will be popping by, please ring so that they can ensure there is a Samaritan available to see you.
CODES: C
Samaritans (Havering & Romford)
107 North Street, Romford, RM1 1ER
RM1 1ER
01708 740000, http://bit.ly/1tbtKum
Monday-Friday: 10:30am-9pm;
Sunday: 2pm-9pm;
Located in Romford close to Matalan. Available round the clock, every day of the year. Please check opening times if you visit the branch. Whatever you tell us will be kept off the record.
CODES: C
Samaritans (Hillingdon)
2 Press Road, Uxbridge
UB8 1AT
01895 253355, http://bit.ly/1mNdWGU
Monday-Wednesday: 7pm-9pm;
Tuesday: 11am-1:30pm;
Thursday: 4pm-9pm;
Friday: 4:30pm-9pm;
Saturday & Sunday: 9am-3:30pm;
Talk face-to-face with a Samaritans volunteer. If you are making a special journey, you may wish to phone first to check that someone will be free to see you.
CODES: C
Samaritans (Ilford & Redbridge)
8 Mildmay Road, Ilford, Essex
IG1 1DT
020 8553 9900, http://bit.ly/2FgnAE6
Thursday: 10:30am-9pm;
Tuesday: 7am-10am;
Tuesday: 5pm-9pm;
Wednesday, Friday, Saturday: 8pm-9pm;
Sunday: 8am-10:30am;
Monday: 10:30am-7:30pm;
Available to see callers face to face until 21:00. Please call in advance to ensure that they are available to see you. The branch is sometimes open at other times as well. Please call for details. Calls to the number will always be answered 24/7.
CODES: C
Samaritans (inner SW London)
53-55 Felsham Road
SW15 1AZ
020 8789 9121, http://bit.ly/1mQECqj
Monday-Friday: 10am-12:30pm;
Monday-Friday: 2:30pm-7pm;
You are welcome to talk to a Samaritan volunteer face to face; however, to guarantee that one will be available, please phone and arrange an appointment on 020 8789 9121. Private, safe and non-threatening environment. They will give you the time and space to work through your problems or difficulties in complete confidence.
CODES: C
Samaritans (Kingston-Upon-Thames)
2 Wheatfield Way, Kingston upon Thames
KT1 2QS
116 123 (freephone), http://bit.ly/1tFzOsx
Monday-Sunday: 7:30am-9:30pm;
A a short walk from Surbiton station. Speak in confidence to a trained volunteers about whatever is on your mind. The service is free.
CODES: C
Samaritans (Lewisham)
1-5 Angus Street, New Cross
SE14 6LU
020 8692 5228, http://bit.ly/1svyDKC
Monday: 3pm-9pm;
Tuesday & Friday: 7pm-9pm;
Wednesday, Thursday, Saturday, Sunday: 8am-9pm;
Visitors welcome. You don't need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. It is best to telephone the branch for an appointment first. The service is free.
CODES: C
Samaritans (North London)
Shaftesbury Hall, Herbert Road
N11 2QN
020 8368 6789, http://bit.ly/1pCyYN9
Monday, Tuesday, Sunday: 10am-1pm;
Monday: 4pm-9pm;
Tuesday: 7pm-9pm;
Wednesday: 1pm-4pm;
Wednesday: 6:30pm-9pm;
Thursday: 1pm-9pm;
Friday: 6pm-9pm;
Saturday & Sunday: 5pm-9pm;
To speak to a trained Samaritan in person in the branch, please call 020 8888 6540 and leave a message. A trained Samaritan will call you back to arrange an appointment.
CODES: C
Samaritans (Watford)
Milly Apthorp House, 45 St John's Road, Watford, Herts
WD17 1QL
01923 233 333, http://bit.ly/1vlvsda
Monday & Sunday: 7:30pm-9pm;
Tuesday-Thursday: 9am-9pm;
Saturday: 9am-4pm;
Wednesday: 11am-9pm;
Friday & Sunday: 9am-11am;
Visitors welcome to come and talk through their problems. Appointment not necessary but advisable to phone first to make sure someone will be available.
CODES: C
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
020 8952 7062, http://bit.ly/1p9oUuM
Monday-Friday: 9:30am-5pm;
Saturday: 9am-1pm;
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
CODES: AH, BA, C, DA, ET
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
CODES: MH, C, ET, OL, OW, SH
Spitalfields Crypt Trust (New Hanbury Project)
22a Hanbury Street, Spitalfields
E1 6QR
020 7613 5636, http://bit.ly/2JtNcQq
Wide range of activities. Contact NHP to find out more.
CODES: AC, BA, C, ET, IT
Squatters Legal Network
0792 576 9858, http://bit.ly/11XOQ34
Monday-Sunday: 9am-9am;
Emergency advice & legal support for people threatened with arrest or arrested for squatting: 24-hour emergency phone.
CODES: C, LA
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
CODES: AH, AD, BA, CA, C, ET, IT, LA
St Luke's Service - Barking & Dagenham (CGL)
St Lukes, Dagenham Road
RM10 7UP
020 8507 8668 / 020 8594 8504, http://bit.ly/2sveUVH
Monday: 10am-12am
(appointments 5–7pm);
Tuesday & Friday: 2pm-4pm;
Thursday: 5pm-7pm
(appointments);
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone, or refer yourself at stlukes@cgl.org.uk.
CODES: C, DW, MS
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS
Subwize Young People's Drug and Alcohol Service
The Vibe, 195-211 Becontree Avenue, Dagenham
RM8 2UT
0300 303 4613, http://bit.ly/2DlaOU5
Confidential service for people under 21 with drug and alcohol issues. psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone and find out how they can help you.
CODES: C, A, DW
The Caravan Drop-In
St James's Church, 197 Piccadilly
W1J 9LL
020 3137 9984, http://bit.ly/1keFZUl
Saturday-Sunday: 10am-7pm;
Monday-Friday: 11am-7pm;
A friendly ear, and some access to counselling.
CODES: C
The Doctor Hickey Surgery
Cardinal Hume Centre, 3 Arneway Street, Horseferry Road
SW1P 2BG
020 7222 8593, https://bit.ly/2MjVPjL
Monday-Friday: 10am-12:30pm;
Monday, Tuesday, Thursday, Friday: 2pm-4pm;
Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.
CODES: MH, A, C, DW, FC, MS, SH
The Harbour
Community Link Team, 245 Coldharbour Lane, Brixton
SW9 8RR
0207 095 1980, http://bit.ly/2S8nzrb
Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm;
Tuesday: 9:30am-1pm;
One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.
CODES: TS, OL, DW, A, LF, ET, IT, C, BA
The Listening Place
3 Meade Mews
SW1P 4EG
020 3906 7676, https://bit.ly/2MQcbkd
By Appointment
Monday-Sunday: 9am-9pm;
Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service.
CODES: MH, C
The Margins Project
19b Compton Terrace
N1 2UN
020 7704 9050, http://unionchapel.org.uk
Monday & Wednesday: 11am-2pm;
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
CODES: AH, BS, DA, F, LA, C
The Nehemiah Project
47 Tooting Bec Gardens, Streatham
SW16 1RF
020 8773 7417, http://bit.ly/cXgwxb
Monday-Friday: 9am-5pm;
Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk
CODES: AH, A, C, DW, ET, EO
The Pilion Trust
60 Lough Rd , 39-41 North Road
N7 8FE
020 7700 2498, http://bit.ly/2tpTGFb
Monday-Friday: 10am-5pm;
Sunday: 2pm-5pm
(outreach worker available at Margins, Union Chapel);
Works with people who have been affected by drugs, alcohol and mental health.
CODES: MH, AD, A, C, DW, OL, OW
Turning Point South Westminster Drug and Alcohol Service
32a Wardour Street, Soho
W1D 6QR
020 7437 3523, https://bit.ly/1l27B9K
Monday-Friday: 10am-5:30pm;
Saturday & Sunday: 11am-4:30pm;
Help for people who are experiencing problems with drug use. Complimentary therapies.
CODES: MH, C, DW, NE, OL
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
020 7828 2468, http://bit.ly/1qnjco6
Monday-Thursday: 8:30am-3:30pm
(helpline);
Friday: 8:30am-1:30pm;
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
CODES: MH, AH, AD, A, BA, CA, CL, C, DW, ET, MS, OL, OW, LA
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
020 7261 1404, https://www.waterlooactioncentre.co.uk/legal_advice
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
CODES: C, LA, TS, AH
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm
(open access);
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
CODES: AH, AD, C, DW, MS, NE, OL, OW
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
020 7247 8280, http://bit.ly/mDSOe
: 6am-11am
The Mission daycentre. Free breakfast 8-10am.;
The Mission daycentre is open Mon-Sun from 6am.
Free breakfast 8-10am. We have take-away food parcels and clothing parcels.
Men’s showers, 7am-10am Mon-Fri
Men’s Clothing, 7am-10am Mon-Fri
Women’s showers, 6am-10am Mon-Fri
Advice centre, 8am-3pm Mon-Fri
Computer suite, 8am-3pm Mon-Fri
CODES: AH, A, B, BA, BS, BE, CL, C, DA, DW, F, IT, MS, OL, TS
Working Chance
Claremont Building, 24-27 White Lion Street
N1 9PD
Monday-Friday: 9am-6pm;
If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.
CODES: AH, AD, BA, C, DA, ET, TS
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484