CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

999 Club (Deptford Centre)

21 Deptford Broadway SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm serving food and providing access to a shower.; Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Monday-Friday: 1pm-4pm serving food and providing access to a shower.; Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F

Ace of Clubs

St Alphonsus Rd, Clapham SW4 7AS
020 7720 2811, http://bit.ly/1B0VMJY
Monday-Friday: 12pm-2:15pm Lunch; Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in) Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm Weds: NHS Dentist (appointment only) 11am – 2.30pm Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other Thursday) Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load CODES: AH, B, BA, BS, BE, CL, ET, F, MS, OL

Akwaaba

Princess May Primary School, Barrett's Grove Entrance (off Stoke Newington Road) N16 8AJ
07516 675995 (Sunday pm), http://bit.ly/1cgr5Jd
Sunday: 2pm-6pm; Social drop-in service for refugees, asylum seekers and other migrants. Hot meal, games, books, ESOL conversation classes and other activities. CODES: ET, F, LF

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS

Monday-Friday: 9:30am-5pm; Friday: 10am-12pm (drop-in); Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+); Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information. CODES: MH, AH, AD, BA, CA, ET, MS

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens EC1N 7RJ
020 7831 6562, https://bit.ly/2Re6hXZ
Monday-Friday: 10am-4:30pm; Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. CODES: AH, AD, BA, DA, ET, TS

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm; Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours. CODES: MH, AH, AD, CA, C, ET

Ashford Place

60 Ashford Road, Cricklewood NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, BA, CA, CL, DA, ET, F, IT, MS, MD, OW, TS

ASLAN (All Souls Local Action Network)

c/o All Souls Clubhouse, 141 Cleveland Street W1T 6QG
020 7580 3522, http://bit.ly/K90HTT
Saturday: 5:30am-7:45am (tea run: 5.45-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 7-7.45 King William IV St; All Souls Ch 6.30-8.30); Saturday: 9am-12pm (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays); Saturday: 6:30pm-8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.; Organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group Saturdays at 6.30pm. Invites via the tea run or welcome desk at All Souls Langham Pl. If you need step-free access, a volunteer will let you in via Cleveland St entrance. Email: info@allsouls.org CODES: AC, CL, DW, ET, FF, F, LF

Bikeworks CIC

138-140 Cambridge Heath Rd, 241 Old Ford Rd E1 5QJ
020 8980 7998, http://bit.ly/vhwd5
Monday-Friday: 8:30am-6:30pm; Saturday: 10am-5pm; Sunday: 11am-5pm; Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation. CODES: CA, ET

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road NW10 3RY
0300 303 4611 (free), http://bit.ly/31zZKNc
Monday-Saturday: 9:30am-5pm; The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available. CODES: NE, DW, A, SH, C, CA, ET

Brixton Advice Centre

167 Railton Road SE24 OLU
020 7733 7554, http://bit.ly/9Q6Xk
Monday-Thursday: 10am-3pm (call into reception); Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services. CODES: AH, AD, BA, DA, ET, LA

C4WS Homeless Project Night Shelter

Various churches in Camden
020 7278 6267, https://bit.ly/2jZ6IGo
06 November to 02 April
Monday-Sunday: 7:30pm-8:45am; Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral. CODES: AH, BA, CA, ET, FF, OL, LF

Cardboard Citizens

77a Greenfield Road E1 6QR
020 7377 8948, http://bit.ly/niiZB
Monday-Friday: 10am-6pm; "theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants. Many online activities. CODES: AH, AD, CA, C, ET, MD, LF

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

Caritas Anchor House

81 Barking Road, Canning Town E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF

CGL - New Direction

410 Lewisham High Street, Lewisham SE13 6LJ
020 8314 5566, http://bit.ly/2j5vOpq
Monday, Wednesday, Thursday, Friday: 9am-5pm (open access); Tuesday: 9am-1pm Self-referral/open access; Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk Support for families and carers is available. Email: lewisham.carers@cgl.org.uk. CODES: A, C, DW, ET, MS, NE, OW

Clean Break

2 Patshull Road NW5 2LB
020 7482 8600, http://bit.ly/6kVZI
Monday: 11am-1pm (health and wellbeing); Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs. CODES: MH, A, DW, ET, MD, C, MS

Clean Slate Training & Employment

Elmfield House, 5 Stockwell Mews, Stockwell Road SW9 9GX
020 3540 7420, https://bit.ly/2OUZAKa
Monday & Friday: 10am-1pm (drop-in advisory service); Clean Slate helps unemployed people facing barriers to work. Clean Slate works with long-term unemployed people, ex-offenders, those with histories of substance abuse, and people with learning and physical disabilities. CODES: CA, ET

Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex CO3 3DF
01206 549885; 01206 805324, http://bit.ly/1upiWoT
Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, BA, BS, BE, ET, F, IT, L, TS

Connection Crew CIC

23 Jacob Street SE1 2BG
0844 822 1515, http://bit.ly/1TioqRd
Provides employment opportunities for people who?ve been homeless and are now ready for work through its Connection Crew Academy, a training programme that covers the basics of event crewing and work skills. It works with charities like Connection at St Martins and Crisis to recruit trainees. CODES: ET

Cracked It

Unit 1, 57 Dalston Lane E8 2NG
Trains and employs at-risk young people to repair smashed smartphones as a positive route towards employment. Runs programmes all year round, with courses being confirmed throughout the year. Get in touch for more details about courses in your area. CODES: ET, EO

Crash Pad – Youth Shelter

020 7700 2498, http://bit.ly/2I7Izef
Monday-Sunday: 4pm-9am; Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com CODES: AD, AH, BS, FF, ET, AC, MD, LF

Crisis Christmas

66 Commercial Street E1 6LT
0300 636 1967, http://bit.ly/SZPRH
Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm; Tuesday-Sunday: 9am-9pm; Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB). CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS

Crisis Skylight (London)

66 Commercial Street E1 6LT
0300 636 1967, https://bit.ly/2ONznwO
Monday-Thursday: 9am-8pm; Saturday-Sunday: 11am-5pm; Friday: 9am-6pm; Monday-Friday: 4pm-5pm (wellbeing drop-in with the mental health team); Workshop programme (huge range of activities!) from the website. Additional support available regarding employment (inc. specialist service for E Europeans), housing, mental health and well-being, and from the progression team. CODES: MH, ET, SF

Divine Rescue

Thurlow Lodge, 1 Thurlow Street SE17 2US
020 3489 1765, http://bit.ly/1o9EBNA
Monday-Friday: 9am-4pm; Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time. CODES: AH, AD, BA, CL, C, ET, FF, OW

Emmaus Greenwich

226 Elmley Street SE18 7NN
020 8854 3426, http://bit.ly/2NhwW96
Monday-Friday: 10am-6pm; Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich. CODES: CA, ET

Emmaus South Lambeth Community

9a Knights Hill, West Norwood SE27 0DB
0300 123 2001, http://bit.ly/2RGLde1
Monday, Tuesday, Wednesday, Friday: 9:30am-5pm; Thursday: 10am-5pm; Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit. CODES: AD, CA, ET

Equalities National Council

Unit 1, The Hub, 123 Star Lane E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm; Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration. CODES: MH, AD, BA, ET, MS

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm; Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc. CODES: AH, AD, BA, CA, C, DA, ET, OL, LA

Finsbury Park Mosque

7-11 St Thoms's Road N4 2QH
020 7424 5252, http://bit.ly/1TzS5H5
Thursday: 6pm-8pm (soup run - 7pm–9pm in summer); Community centre that works with everyone to promote dialogue and understanding in our multicultural society. CODES: C, ET, LA, LF

Glass Door Homeless Charity

155a Kings Road, Chelsea SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA

Groundswell Homeless Health Peer Advocacy

Canterbury Court, 1-3 Brixton Road SW9 6DE
020 7725 2851, 02077252851, http://bit.ly/XH0of
Monday-Friday: 9am-5pm (appointments for peer support); Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues. CODES: MH, AD, ET, OW

Hackney Recovery Service

110 Mare Street E8 3SG
0300 303 2611, https://bit.ly/2WQVaXP
Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street); Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669. CODES: ET, CA, AH, BA, C, DW, NE

Hare Krishna Food for All

102 Caledonian Road N1 9DN
07946 420 827, http://bit.ly/cjkt0r
Monday-Saturday: 12pm-3pm (12.00: Islip St, Kentish Tn; 13.00: Arlington Rd/Inverness St, Camden; 14.25: (York Way, King's Cross); Monday-Friday: 12:15pm-2:30pm (LSE and SOAS) ; Monday-Thursday: 7:30pm-8:30pm (Lincoln’s Inn Fields); Delicious food made with pure vegetarian ingredients. CODES: ET, FF, IT, LF

Haringey Recovery Service

590 Seven Sisters Road N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

1st Floor, Gracemead House, Woods Avenue, Hatfield AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS

House of St Barnabas

1 Greek Street W1D 4NQ
0203 011 1865, bit.ly/1K9GNoi
Monday-Friday: 10am-5pm; Runs Employment Academy for people who are homeless or are at risk of homelessness who want to work in hospitality or events. Each of the three programmes a year is full-time for 12 weeks. Book on a client information day which is the first step to making an application to go on the training. Training is a mix of workshops and work experience in the social business, a private members' club in Soho. CODES: ET

Islington Centre for Refugees & Asylum Seekers

Cross Street Baptist Church, 16 -18 Cross St N1 2BG
020 7354 9946, http://bit.ly/1RsnF5f
Monday: 11am-4:30pm Online only; Tuesday: 11am-4:30pm Online only; Wednesday: 11am-4:30pm Online only; Wednesday: 11am-2pm In-person at the centre; Thursday: 10am-4pm Online only; Friday: 1:30pm-3pm Online only; Offer online and in-person services Practical help, education & art classes. CODES: AD, CL, ET, F, IT, LF

Joel Night Shelter

Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston KT2 6QL
0208 255 7400, http://bit.ly/2KdOdhh
01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter); Tuesday: 8:30am-9:30am (conflict resolution); Tuesday: 10am-1pm (art group); Thursday: 10am-2pm ('cook and eat' programme); Monday-Friday: 10am-1pm (drop-in advice); Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives. CODES: AH, AD, AC, B, BS, BE, CL, ET, FF, FC, IT, L, LF, LS, TS

Kiran - Asian Women's Aid

Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton E10 7ES
020 8558 1986, http://bit.ly/1pl0KxD
Monday-Friday: 9am-5pm; Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone. CODES: AH, AD, BA, ET, LA

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich SE16 6TE
020 3696 2640, http://bit.ly/2cTPyce
Monday-Friday: 9am-4:30pm (later by appointment); A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment. CODES: A, AC, DW, OL, OW, SF, LF, ET

London Irish Centre

50-52 Camden Square NW1 9XB
020 7916 2222, http://bit.ly/1rvaGm0
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times. CODES: AH, A, BA, CL, C, DW, ET, MD

London Jesus Centre

83 Margaret Street W1W 8TB
0845 833 3005, http://bit.ly/t1sdo
Monday, Tuesday, Wednesday, Friday: 10:30am-12:30pm (drop-in, advice); Monday, Tuesday, Wednesday, Friday: 10am-4:30pm (refugee/migrant drop-in); Day centre with IT, citizenship, arts and crafts, life skills and ESOL classes. CODES: AC, ET, IT

Marylebone Centre (Church Army)

1-5 Cosway St NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in); Monday: 10:30am-11:30am (drama); Monday: 1:30pm-3:30pm (M’lebone Proj newsletter); Tuesday: 10am-12pm (open access; clothing for rough sleepers only); Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills); Wednesday: 8am-9am (running club); Wednesday: 9am-12pm (Women into Work 1:1; advice); Wednesday: 1:30pm-3:30pm (Women into Work group); Thursday: 9am-3pm (life coaching 1:1); Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing); Friday: 10am-12pm (ESOL for beginners) ; Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre. CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF

Mosaic Clubhouse

65 Effra Road SW2 1BZ
020 7924 9657, http://bit.ly/1RULmqO
Monday-Friday: 10am-4pm (mental health info: 020 7924 965); Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral); Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website. CODES: MH, BA, CA, ET

New Horizon Youth Centre

68 Chalton Street NW1 1JR
020 7388 5560, http://bit.ly/TgoIt
Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm. CODES: MH, AH, AD, A, BA, BS, CA, CL, DW, ET, FF, IT, LF, MS, OL, OW

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

Nightwatch

PO Box 9576 SE23 3ZH
Monday-Sunday: 9:30pm-10pm (Queen's Gardens, Croydon); Sandwiches, hot drinks and clothes. Helps Croydon-based clients with vocational and educational materials and furniture for resettlement. CODES: CL, ET, FF

Providence Row

The Dellow Centre, 82 Wentworth Street E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE

Redbridge Assessment Centre

16 York Road, Ilford IG1 3AD
020 8911 7470, http://bit.ly/1KXpqBX
Sunday-Thursday: 7:30am-8:45am; Friday & Saturday: 7:30pm-9:15am; Monday-Friday: 9:30am-5pm (office hours); Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team. CODES: AH, A, AC, BS, BE, CL, DW, ET, F, IT, LS, MS, LF

Royal Connections

The Hub Studios, 90 Monier Road (off Wick Lane), Bow E3 2ND
0300 111 1111, http://bit.ly/1NFtjnh
Sunday: 4pm-6pm (hot meal on 4th Sunday of the month); Christian charity dedicated to helping people who need help. Works with other local organisations. CODES: AH, B, CA, DT, ET, FF, MS, LA

Sangam Association of Asian Women

210 Burnt Oak Broadway HA8 0AP
020 8952 7062, http://bit.ly/1p9oUuM
Monday-Friday: 9:30am-5pm; Saturday: 9am-1pm; Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes. CODES: AH, BA, C, DA, ET

SHP

245 Gray's Inn Road WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS

SHP - Camden Recovery Service, Islington Aftercare & Haringey ETE Service

The London Irish Centre, 50-52 Camden Square NW1 9XB
020 7520 8682, http://bit.ly/2PfKGP3
Monday-Friday: 9am-5pm; Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment. CODES: AH, ET, SF

Southwark Day Centre for Asylum Seekers

The Copleston Centre, Copleston Road SE15 4AN
020 7732 0505, http://bit.ly/1pPD578
Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing); Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX); Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH); Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. CODES: MH, AH, CL, ET, FF, MS, LF

Spectra CIC

St Charles Centre, Exmoor Street W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated. CODES: MH, C, ET, OL, OW, SH

Spitalfields Crypt Trust (New Hanbury Project)

22a Hanbury Street, Spitalfields E1 6QR
020 7613 5636, http://bit.ly/2JtNcQq
Wide range of activities. Contact NHP to find out more. CODES: AC, BA, C, ET, IT

St Christopher's Fellowship (for children)

1 Putney High Street SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children. CODES: AH, AD, BA, CA, C, ET, IT, LA

St Giles' Trust

Georgian House, 64-68 Camberwell Church Street SE5 8JB
0207 708 8000, http://bit.ly/DoBEb
Monday-Thursday: 9:30am-12:30pm; Supports ex-offenders. CODES: AH, AD, BA, CA, ET, IT, OL

St Mungo's (was Broadway Day Centre)

13 Market Lane W12 8EZ
020 8735 5810, http://bit.ly/2g8dloq
Monday: 10am-12pm (nurse & podiatry services); Wednesday & Friday: 10:30am-12pm (rough sleeper service); Wednesday: 10am-12pm (optician and once a month Hep C clinic); Thursday: 10am-12pm (nurse); Friday: 10am-12pm (acupuncture); The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus. CODES: MH, AC, CL, ET, FC, MS, MD, OW

Stoll

446 Fulham Road SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex NW10 0PW
0203 441 1335, http://bit.ly/2wLDUYb
Monday-Sunday: 10am-6pm (office open); Wednesday & Sunday: 10am-2pm (Growing Club); Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs); Friday: 6pm-8:30pm (vegetarian meal); Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. CODES: AD, BA, BE, CL, ET, FF

Thames Reach (Employment Academy)

29 Peckham Road SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Big Issue

222 Seven Sisters Road N4 3NX
020 7526 3200, http://bit.ly/nbWr
Monday: 6am-4:30pm; Tuesday-Friday: 9am-4:30pm; Earn income by selling a quality magazine. The Foundation provides jobs, education and training. Other editions: bigissuescotland.com; bigissuesouthwest.co.uk; (Wales) bigissuecymru.co.uk; bigissueinthenorth.com. CODES: ET, CA

The Connection at St Martin in the Fields

12 Adelaide Street WC2N 4HW
020 7766 5544, https://bit.ly/2OBeaWa
Monday, Tuesday, Thursday, Friday: 9am-1pm; Wednesday: 9am-12:30pm; Saturday: 9am-1pm (invite only); Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services. CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF

The Harbour

Community Link Team, 245 Coldharbour Lane, Brixton SW9 8RR
0207 095 1980, http://bit.ly/2S8nzrb
Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm; Tuesday: 9:30am-1pm; One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in. CODES: TS, OL, DW, A, LF, ET, IT, C, BA

The Manna Centre

12 Melior Street SE1 3QP
020 7357 9363, http://bit.ly/1lkMogC
Monday-Sunday: 10am-4pm; Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff CODES: MH, AH, BA, BS, CL, ET, FF, FC, MS, TS, SF

The Nehemiah Project

47 Tooting Bec Gardens, Streatham SW16 1RF
020 8773 7417, http://bit.ly/cXgwxb
Monday-Friday: 9am-5pm; Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk CODES: AH, A, C, DW, ET, EO

The Passage

St Vincent's Centre, Carlisle Place SW1P 1NL
020 7592 1850, https://bit.ly/1ytlkND
Monday-Friday: 9am-3:30pm (for rough sleepers); Monday-Friday: 12pm-2pm (lunch); Monday-Friday: 2pm-6pm (appointments); Monday-Friday: 4:30pm-6pm (verified rough sleepers); Saturday & Sunday: 9am-12pm; Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+. CODES: MH, AH, A, BA, CA, CL, DW, ET, F, FC, IT, MS, TS

The Welcome Project

2 St Mary's Road, Ilford IG1 1QX
020 8514 3283, https://bit.ly/2nJuUza
Tuesday & Thursday: 10am-3pm; Wednesday: 9am-1:30pm ; Monday: 10am-3pm (appointments only); Friday: 9am-3pm; Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Referral through Streetlink only. CODES: ET, MS, LF

The Youth Hub

Postal address only: 7, 35-37 Ludgate Hill EC4M 7JN
0203 283 8616, http://bit.ly/1TIocEu
Monday-Friday: 9am-5pm; Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616. CODES: CA, ET

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, BA, CA, DA, ET, TS

Turn a Corner Community Library (Quaker Social Action)

17 Old Ford Road, Bethnal Green E2 9PJ
020 8983 5030, https://quakersocialaction.org.uk/we-can-help/homelessness-housing/turn-corner/how-turn-corner
Community Library
Tuesday: 10:30am-12:30pm The American Church; Community Library
Wednesday: 5:30pm-8:30pm Lincolns Inn field; Community Library
Saturday: 9:30am-12:30pm St Giles in the field; Turn a Corner is a mobile community library for people affected by homelessness in London. We provide books to everyone for free (no need to return) as well as reading glasses. Seasonal handouts of essential items also available. CODES: MD, LF, ET

Upper Room (St Saviour's)

St Saviour's Church, Cobbold Road W12 9LN
020 8740 5688, http://bit.ly/2tm3EYf
Monday & Tuesday: 12pm-5pm (job club); Monday-Friday: 5:30pm-6:45pm (free food); Friday: 10am-5pm (counselling for English and Polish speakers by appointment); Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian. CODES: CA, CL, ET, FF, IT, OL

Veterans Aid

40 Buckingham Palace Road, Victoria SW1W 0RE
020 7828 2468, http://bit.ly/1qnjco6
Monday-Thursday: 8:30am-3:30pm (helpline); Friday: 8:30am-1:30pm; Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged. CODES: MH, AH, AD, A, BA, CA, CL, C, DW, ET, MS, OL, OW, LA

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

Working Chance

Claremont Building, 24-27 White Lion Street N1 9PD
Monday-Friday: 9am-6pm; If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers. CODES: AH, AD, BA, C, DA, ET, TS

Youth Justice Legal Centre

Unit 2, Crystal Wharf, 36 Graham Street N1 8GJ
0203 174 2279, http://bit.ly/25LwiTE
Monday-Friday: 9:30am-5:30pm (open door policy); Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc. CODES: AD, BA, ET, MS, LA

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484