CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
722 Young People Service
722 Leytonstone High Road, Leytonstone
E11 3AJ
020 3404 1098, https://www.healthwatchwalthamforest.co.uk/services/722-young-person-substance-misuse-service-london-e11-3aj/
Monday-Friday: 9am-5pm;
For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.
CODES: AH, AD, BA, DW, NE, OL
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm
serving food and providing access to a shower.;
Tuesday: 9am-12pm
(mental health professionals);
Wednesday: 9am-12pm
(GP & signposting);
Thursday: 9am-12pm
(nurse practitioner);
Monday-Friday: 1pm-4pm
serving food and providing access to a shower.;
Warm and welcoming environment to anyone who is homeless.
Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower.
Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services.
CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F
Ace of Clubs
St Alphonsus Rd, Clapham
SW4 7AS
020 7720 2811, http://bit.ly/1B0VMJY
Monday-Friday: 12pm-2:15pm
Lunch;
Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged
Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in)
Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am
Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm
Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm
Weds: NHS Dentist (appointment only) 11am – 2.30pm
Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other
Thursday)
Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load
CODES: AH, B, BA, BS, BE, CL, ET, F, MS, OL
Acton Homeless Concern
Emmaus House, 1 Berrymead Gardens
W3 8AA
020 8992 5768, http://bit.ly/1rY49Ay
Monday-Friday: 9am-12pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Monday-Friday: 2pm-6pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Thursday: 2:30pm-6pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Call for the times of their wide range of services.
Emmaus House provides hot lunches during the week and every other weekend. It's also where clients can shower, pick up clothes and household items. Free professional services are on offer by appointment.
CODES: AH, A, B, BA, CL, C, DT, DW, F, FC, MS
Addiction, Recovery, Community, Hillingdon Service (Arch)
Old Bank House, 64 High Street, Uxbridge
UB8 1JP
01895 207777, http://bit.ly/2EZvHos
Monday, Wednesday, Friday: 9am-5:30pm;
Tuesday & Thursday: 9am-7pm;
Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.
CODES: NE, AH, CA, LF, C
Advisory Service for Squatters
84b Whitechapel High St
E1 7QX
020 3216 0099, http://bit.ly/ZXxNR
Monday-Friday: 2pm-6pm;
Legal and practical advice to squatters and other homeless people. Please ring 020 3216 0099 or email advice@squatter.org.uk first.
CODES: AH
AKT (London and nationwide)
020 7831 6562, https://www.akt.org.uk/get-help
Monday-Friday: 10am-4:30pm;
Get housing advice by emailing gethelp@akt.org.uk
Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online.
Staff can also still be contacted as normal.
If you have any general enquiries email: contact@akt.org.uk
We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.
CODES: MH, SH, C, LA, AH
Al-Hasaniya Moroccan Women's Centre
Bays 4 and 5, Trellick Tower, Golborne Road
W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS
Monday-Friday: 9:30am-5pm;
Friday: 10am-12pm
(drop-in);
Sunday: 12pm-4pm
1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+);
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.
CODES: MH, AH, AD, BA, CA, ET, MS
Albert Kennedy Trust (London)
Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens
EC1N 7RJ
020 7831 6562, https://bit.ly/2Re6hXZ
Monday-Friday: 10am-4:30pm;
Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.
CODES: AH, AD, BA, DA, ET, TS
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm;
Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.
CODES: MH, AH, AD, CA, C, ET
Asha Projects
13 Shrubbery Road
SW16 2AS
020 8696 0023, http://bit.ly/10ke1gi
Monday-Friday: 9am-6pm;
Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.
CODES: AH, AD, OL, LA
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm;
Friday: 10:30am-5pm;
Housing advice by appointment.
Advice on housing benefit and support to negotiate new accommodation.
CODES: MH, AH, A, BA, CA, CL, DA, ET, F, IT, MS, MD, OW, TS
Ashiana Network
Oceanair House, 750-760 High Road
E11 3BB
020 8539 0427, http://bit.ly/1lBGCaq
Monday-Friday: 9:30am-5pm
(closed midday-1pm);
Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.
CODES: AH, AD, C, OW
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
0208 889 1119, https://bit.ly/2Oet7xF
Monday-Friday: 9am-5pm;
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
CODES: AH, BA, DA, TS, SF
Aziziye Mosque
117-119 Stoke Newington Road
N16 8BU
020 7254 0046, https://bit.ly/2O1x7Rn
Monday-Sunday: 11am-11pm;
Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.
CODES: AH, AD, BA, C
Barka UK (Reconnections Project)
07440 429 760, http://bit.ly/1r1LCpo
Monday-Friday: 9am-4pm
(helpline – Polish, Russian, Romanian and English);
Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.
CODES: AH, A, BA, CA, DW, OL, LA
Bench Outreach
14 New King Street, Deptford
SE8 3HS
020 8694 7740, http://bit.ly/2DRyNsT
Thursday: 1pm-4pm
(SHE);
SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.
CODES: AH, BA, FF, LF, OL, TS
Blackfriars Settlement Clinic
1 Rushworth Street
SE1 0RB
020 7928 9521, http://bit.ly/1KHHPmm
Wednesday: 6:30pm-8pm;
Housing and debt, initial & written advice for Southwark residents.
CODES: AH, DA, LA
Brixton Advice Centre
167 Railton Road
SE24 OLU
020 7733 7554, http://bit.ly/9Q6Xk
Monday-Thursday: 10am-3pm
(call into reception);
Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.
CODES: AH, AD, BA, DA, ET, LA
Bromley Winter Night Shelter
c/o Bromley Council Homelessness Service, Civic Centre, Stockwell Close, Bromley
BR1 3UH
0208 461 7721
21 November to 15 March
Monday-Sunday: 7:30pm-7am
(closed during Crisis, 23-30 Dec.);
18+, mixed, beds for 12, dry, no-smoking, priority to local connection. Contact Bromley Council Homelessness Team or agency for local connection, or shelter (bromleyshelter@tbhs.co.uk) for other spaces.
CODES: AH, F
C4WS Homeless Project Night Shelter
Various churches in Camden
020 7278 6267, https://bit.ly/2jZ6IGo
06 November to 02 April
Monday-Sunday: 7:30pm-8:45am;
Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.
CODES: AH, BA, CA, ET, FF, OL, LF
Camden Routes off The Streets (CGL)
6-8 Greenland Street
NW1 0ND
0207 846 3535, https://bit.ly/1CHIXoC
Monday-Friday: 11am-3pm;
For single homeless people.
CODES: MH, AH, A, BS, DW, FC, L, SF
Cardboard Citizens
77a Greenfield Road
E1 6QR
020 7377 8948, http://bit.ly/niiZB
Monday-Friday: 10am-6pm;
"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants. Many online activities.
CODES: AH, AD, CA, C, ET, MD, LF
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF
Catalyst Night Shelter (Ahava Community)
01708 755 321, https://bit.ly/2rl3Nfu
Monday-Sunday: 6pm-8:15am;
Year-round night shelter for 20 people, 18+. Self- and agency referrals, inc prison and probation services. No drugs, alcohol.
CODES: F, AH
CAYSH
Croydon Turnaround Centre, 2 Whitgift Street, Croydon
CR0 1FL
0208 683 0227, http://bit.ly/VoDrGB
Monday-Friday: 10am-5pm
(under 21s)
;
Monday-Friday: 9:30am-4:45pm
(22+, Taberner House);
Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House.
CODES: AH, AD, C
Centre 70 Pro Bono Clinic
46 Knights Hill, West Norwood
SE27 0JD
020 8670 0070, http://bit.ly/2WU7fA5
Monday: 7pm-9pm
(legal advice - appointment only);
Monday, Tuesday, Thursday, Friday: 10am-4pm
(advice drop-in - closed 1-2pm. Phone 020 8670 0070 to arrange to see an advisor);
Wednesday: 2pm-4pm
(advice drop-in. Phone 020 8670 0070 to arrange to see an advisor);
Initial legal advice, written advice and form-filling covering the areas of debt, employment, housing etc. The Centre also provides low-cost counselling and a range of other services.
CODES: AH, DA, C
Centrepoint
Central House, 25 Camperdown Street
E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England.
We are open Monday to Friday 9am – 5pm
Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps.
CODES: AH, AD, A, C
CGL - Camden Community Drugs Service (Camden)
184 Royal College Street, Camden Town
NW1 9NN
020 7485 2722, http://bit.ly/2k0nWVR
Tuesday, Wednesday, Friday: 9:30am-5pm;
Monday & Thursday: 9:30am-8pm;
Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.
CODES: AH, AD, BA, C, DW, MS, NE, OL, LA
City of London Homeless Persons Unit
Barbican Estate Office, 3 Lauderdale Place, Barbican
EC2Y 8BT
020 7332 1804; 020 7332 3791, http://bit.ly/2RlZRqR
Monday-Friday: 9:15am-5pm;
Outside the Unit's office hours, phone 020 7606 3030.
CODES: AH
City of Westminster Housing Options Service
101 Orchardson Street
NW8 8EA
020 7641 1000, http://bit.ly/1uqEdTp
Monday-Friday: 9am-4pm;
Phone or mail hoscustomerservices@wcchos.org.uk to make an appointment if possible. Outside office hours, phone 020 7286 7412.
CODES: AH
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
01206 549885; 01206 805324, http://bit.ly/1upiWoT
Monday-Saturday: 7:15pm-9am;
Sunday: 12:30pm-9am;
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
CODES: AH, BA, BS, BE, ET, F, IT, L, TS
Crash Pad – Youth Shelter
020 7700 2498, http://bit.ly/2I7Izef
Monday-Sunday: 4pm-9am;
Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com
CODES: AD, AH, BS, FF, ET, AC, MD, LF
Crisis Christmas
66 Commercial Street
E1 6LT
0300 636 1967, http://bit.ly/SZPRH
Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm;
Tuesday-Sunday: 9am-9pm;
Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness.
Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).
CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS
Croydon Churches Floating Shelter
Various churches
07752 272481, https://bit.ly/2Edb49r
Winter shelter (not during Crisis Christmas):
01 November to March
Monday-Sunday: 7:30pm-8am
(will close late March but date not finalised);
Local referrals from local agencies via Croydon Reach (020 7870 8855); Croydon SNAP Team (020 8760 5498); Crisis Skylight (020 3848 1700) providing showers and offers training for employment/help with benefits; Turnaround (020 8760 5530). Agencies should phone 8am-4pm to check vacancies. 14 bed spaces.
CODES: AH, F, BA, BS
Depaul
London
0207 939 1220, http://bit.ly/2V8j1Wv
Monday-Sunday: 9am-5pm;
Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Call 0207 278 4224 for mental health support and housing advice.
Free counselling service for young people aged 11 to 25.
CODES: AH, AD, MH, DA
Divine Rescue
Thurlow Lodge, 1 Thurlow Street
SE17 2US
020 3489 1765, http://bit.ly/1o9EBNA
Monday-Friday: 9am-4pm;
Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.
CODES: AH, AD, BA, CL, C, ET, FF, OW
Ealing Churches Winter Night Shelter
07930 378263, http://bit.ly/1L1pyBO
25 November to 20 March
Monday-Sunday: 7:30pm-8:30am;
Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral.
We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.
CODES: AH, BA, OL, FF, DA, BE, L, BS
Ealing Soup Kitchen
St John's Church Hall, Mattock Lane
W13 9LA
0208 840 0651, http://bit.ly/1PfJNlx
Saturday & Sunday: 3:30pm-5pm
(St John's Ch Room, Mattock Lane, W13 9LA);
Friday: 11am-4pm
(drop-in, The Crypt, St John's W13 9LA;
Monday: 7pm-9pm
(drop-in, Salvation Army, 6 Leeland Rd, W13 9HH);
They also give practical help/housing advice. AA meetings.
CODES: AH, A, FF
East European Advice Centre
Room 18, The Polish Centre, 238-246 King Street
W6 9LP
020 8741 1288, http://bit.ly/1qCIihS
Monday-Friday: 9:30am-4:30pm
(advice line - 0800 121 4226);
Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.
CODES: AH, AD, OW, LA
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am;
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
CODES: AD, A, AH, BS, BE, BA, DA, L, MD, TS
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm;
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
CODES: AH, AD, BA, CA, C, DA, ET, OL, LA
Faith in Action (Homelessness Project Merton)
Salvation Army Citadel, 109 Kingston Road, South Wimbledon
SW19 3JR
07843 280 419, http://bit.ly/1KW4rQ3
Wednesday & Friday: 10am-3pm;
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.
CODES: AH, AD, A, BA, BS, CL, C, DW, F, L, OL, LF
Firm Foundation Winter Night Shelter (All People All Places)
30 December to 31 March
Monday-Sunday: 9pm-6:30am
(initially men-only; after 1 January, mixed.);
18+, 20 spaces (15 men, 5 women in a separate building) Agency referrals only. Rough sleepers, NRPF and asylum seekers. Priority to those with connection to Harrow. fdp@firmfoundation.org.uk
CODES: FF, AH
Forest Churches Emergency Night Shelter
07739 870411, http://bit.ly/1M1LkLs
01 November to 31 March
Monday-Sunday: 8pm-7:30am;
18+; mixed; dry; 30 spaces. Separate area for women. 18+ with a Waltham Forest connection. Self referrals call 07739 870 411 before 3.00pm Mon-Fri or visit either St Mungo’s Hub or Waltham Forest Housing Services for referral. Ring Shelter Coordinator on 07739 870 411 before 3.00pm Monday-Friday.
CODES: AH, BS, FF
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm
(Chelsea Methodist Church);
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am
(please come to the day centre or phone to see if there are vacancies);
Wednesday & Friday: 9am-2pm
(St Augustine's Church);
Monday-Friday: 12pm-3pm
(Ace of Clubs);
Monday-Thursday: 9am-11am
(Vineyard Community Centre);
Tuesday: 12:30pm-3pm
(The Yard, Putney);
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA
Glass Door Night Shelters Wandsworth
020 7351 4948, https://bit.ly/1Gs26vG
05 November to 07 April
Monday-Sunday: 8pm-7am;
30 spaces, 18+, separate areas for women. For self-referral, phone Mon-Fri, 9am-5pm to check vacancies. Waiting list registration by phone or via www.glassdoor.org.uk/.
CODES: AH, F
Great Chapel Street Medical Centre
4th Floor, Soho Centre for Health, 1 Frith Street, Soho
W1D 3HZ
020 7437 9360, http://bit.ly/OEr5R
Monday, Tuesday, Thursday: 10am-12:30pm
(doctor);
Monday-Friday: 2pm-4:30pm
(doctor);
Monday & Friday: 10am-12:30pm
(alcohol & mental health nurse);
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm
(drugs, alcohol & mental health nurse);
Monday: 10am-12pm
(counselling drop-in; appointment at other times);
Tuesday: 2pm-4:30pm
(counselling drop-in; appointment at other times);
Friday: 9am-12:30pm
(podiatry);
Tuesday & Thursday: 10am-5pm
(dental service);
Monday
GP & Nurse: bookable clinics from 10am
GP: walk-in clinic, Nurse: bookable clinic from 2pm
Tuesday
GP & Nurse: bookable from 11:30am
GP: bookable, Nurse: Walk-in from 2pm
Wednesday
Nurse: bookable from 10am
GP: bookable, Nurse: Walk-in from 2pm
Thursday
GP: walk-in, Nurse: bookable from 10am
GP & Nurse: Bookable from 2pm
Friday
Nurse: Walk-in from 10am
GP & Nurse: Walk-in from 2pm
CODES: MH, AH, AD, A, C, DW, FC, MS
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
07429031389, http://bit.ly/1UiAjYA
Tuesday: 10:30am-1:30pm;
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
CODES: AH, AD, BA, FF, LA, SF
GrowTH (Tower Hamlets)
302 The Highway, Shadwell
E1W 3DH
SHELTER RUNS FROM
01 October to 30 April
Monday-Friday: 9am-5pm;
GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation.
Referrals made by agencies in Tower Hamlets (http://thisisgrowth.org/referrals/) Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead
Low support, 15 bed spaces, 28 nights max, men and women.
(Details: http://thisisgrowth.org/referral-agencies/)
CODES: AH, AD
Hackney Migrant Centre
St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street
N16 9ES
07504332706, http://bit.ly/1DEJqd9
Wednesday: 10am-4pm;
Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk
CODES: AH, AD, LA
Hackney Recovery Service
110 Mare Street
E8 3SG
0300 303 2611, https://bit.ly/2WQVaXP
Monday-Friday: 10am-4pm
(assessment sessions at 110 Mare Street);
Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669.
CODES: ET, CA, AH, BA, C, DW, NE
Hackney Winter Night Shelter
020 853 3808, 020 3729 8864, http://bit.ly/cyR5q
Winter shelter (dates TBC):
01 November to 30 March
Monday-Sunday: 7:30pm-8am
(6.30pm Sundays. Closed during Crisis);
Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018.
CODES: AH, AD, C, FF, OL, OW
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm
(appointments for advice);
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
CODES: AD, C, ET, BA, AH, TS
Homeless Action in Barnet (HAB)
36b Woodhouse Road
N12 0RG
020 8446 8400, http://bit.ly/1pMiYI2
Monday-Friday: 12pm-3pm
(free breakfast until 10.30, cheap meal - £1.50 - 12.00-1.30);
Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy.
CODES: AH, AD, BA, BS, CL, F, TS
Homeless Link
Gateway House, Milverton Street
SE11 4AP
020 7960 3010, http://bit.ly/DrKGM
National membership charity for organisations working directly with homeless people in England.
CODES: AH
Hope 4 Barking Night Shelter
07527 192161, https://bit.ly/2TYRGSe
01 January to 31 December
Monday-Sunday: 7:30pm-8am;
Year-round shelter for around 15 single people aged 18+ in the LB of Barking & Dagenham. Self- or agency referrals. Ring or email h4bdnighshelter@outlook.com
CODES: AH, FF, AD, BS
Iraqi Community Association
Unit 1 Cavell House, 233 Wood Lane
W12 0HL
0207 023 2650, http://bit.ly/2X7ldgY
Monday-Friday: 10am-5:30pm
(Thursday phone only);
Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.
CODES: AH, BA, MS, LA, LF
JCT
83 Margaret street (Marylebone Passage)
W1W 8TB
07719828267
Monday-Friday: 8am-1pm
Services: Showers (Booked in advance) also emergency showers.
Takeaway Food:;
JCT - Joining Communities Together
To book an appointment, contact us on: 07719828267
JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home.
Casework support around housing, benefits, immigration, Health & Wellbeing
Ladies group, sit in breakfast, (To be booked in advance).
Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.
CODES: F, BS, BA, AH, MS, MH, FF, LA, TS
Joel Night Shelter
Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston
KT2 6QL
0208 255 7400, http://bit.ly/2KdOdhh
01 February to 14 March
Monday-Sunday: 7pm-9am
(night shelter);
Tuesday: 8:30am-9:30am
(conflict resolution);
Tuesday: 10am-1pm
(art group);
Thursday: 10am-2pm
('cook and eat' programme);
Monday-Friday: 10am-1pm
(drop-in advice);
Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives.
CODES: AH, AD, AC, B, BS, BE, CL, ET, FF, FC, IT, L, LF, LS, TS
Kingston University Community Legal Advice Clinic
Room 59, Kenry House, Kingston Law School, Kingston Hill, Kingston Upon Thames
KT2 7LB
07708 312992, http://bit.ly/1WjN4EV
Tuesday: 5pm-7pm;
Written advice and form-filling. Limited service outside term-time. Appointment only.
CODES: AH, LA
Kiran - Asian Women's Aid
Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton
E10 7ES
020 8558 1986, http://bit.ly/1pl0KxD
Monday-Friday: 9am-5pm;
Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.
CODES: AH, AD, BA, ET, LA
London Borough of Barnet (Barnet Homes)
Housing Advice Team, Barnet House, 1255 High Road, Whetstone
N20 0EJ
0208 359 4797, http://bit.ly/2NNpnaA
Monday-Friday: 8am-6pm;
If you are homeless or at risk of becoming homeless, you should contact Barnet Homes (https://thebarnetgroup.org/). Freephone and emergency call service: 0800 3895225 (24/7). Type Talk: 18001 0800 3895225.
CODES: AH
London Borough of Bexley
Civic Offices, 2 Watling Street, Bexleyheath, Kent
DA6 7AT
020 3045 3400, http://bit.ly/2YJeLdS
Monday-Friday: 8am-5pm;
Emergency out-of-hours service: 020 8303 7171. You can also email housingoptionsservice@bexley.gov.uk
CODES: AH
London Borough of Brent
Brent Civic Centre, Engineers Way, Wembley
HA9 0FJ
020 8937 2000, http://bit.ly/2G8fopZ
Monday-Friday: 9am-5pm;
Outside office hours, call 020 8937 1234. You can also email housing.options@brent.gov.uk
CODES: AH
London Borough of Bromley
Civic Centre, Stockwell Close, Bromley
BR1 3UH
020 8461 7721, http://bit.ly/2G83qg2
Monday-Friday: 8:45am-5pm;
Outside normal hours, contact the emergency homelessness service: 0300 303 8671. You can also email housing.options@bromley.gov.uk
CODES: AH
London Borough of Camden
5 Pancras Square
N1C 4AG
020 7974 4444, http://bit.ly/2XEcap8
Monday, Tuesday, Thursday, Friday: 9am-5pm;
Outside office hours, phone 020 7974 4444. If you’re under 18, call Children’s Services.
CODES: AH
London Borough of Croydon
Bernard Weatherill House, 8 Mint Walk, Croydon, Greater London
CR0 1EA
020 8726 6000, http://bit.ly/32muoda
Monday-Friday: 9am-5pm;
Please complete the council's self-help tool before going to see them. If you are fleeing domestic abuse, sexual violence, stalking or harassment, please ring the Family Justice Centre on 020 8688 0100 immediately.
CODES: AH
London Borough of Ealing
First Floor, Perceval House, Ealing
W5 2HL
0208 8825 8888, http://bit.ly/1aefMX
Monday-Friday: 9am-4pm;
Outside the Unit's office hours, phone 020 8825 5000. Within office hours, drop in or phone (020 8825 8888 or 020 8825 8881) for appointment. Yiu can also email housadv@ealing.gov.uk
CODES: AH
London borough of Enfield
John Wilkes House, 79 High Street, Ponders End, Enfield
EN1 3XN
020 8379 1000 (option 4 then 3), http://bit.ly/2XR1W3P
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 8379 1000.
CODES: AH
London Borough of Greenwich
The Woolwich Centre, 35 Wellington Street, Woolwich
SE18 6HQ
020 8921 2863, http://bit.ly/2FSJOfS
Monday-Friday: 9am-5pm;
Outside the Unit's office hours, phone 020 8854 8888.
CODES: AH
London Borough of Hackney
Hackney Service Centre, 72 Wilton Way
E8 1DY
020 8356 2929, http://bit.ly/2XoQsjW
Monday-Friday: 9am-5pm;
Drop in or phone the office. Outside office hours, phone 020 8356 2300.
CODES: AH
London Borough of Hammersmith & Fulham
77 Glenthorne Road, Hammersmith
W6 0LJ
020 8753 4198 (option 1, then 1), http://bit.ly/2JfqUSm
Monday-Friday: 9am-5pm;
Visit, phone or email housingadvice@lbhf.gov.uk, Between 6pm and 9am Monday to Friday and all weekend, please call the emergency night and weekend housing service on 020 8741 2937.
CODES: AH
London Borough of Haringey
Wood Green Customer Service Centre, 48 Station Road, Wood Green
N22 7TY
020 8489 1000, http://bit.ly/2YGCZs
Monday-Friday: 9:45am-5pm
(emergency reception centre);
Outside office hours, phone 020 8489 0000.
CODES: AH
London Borough of Harrow
PO Box 65, Civic 1, Station Road, Harrow
HA1 2XG
0208 424 1093, http://bit.ly/2Xn2sSU
Monday-Friday: 9am-4pm;
Outside office hours, phone 020 8863 5611. Phone or email homeless.homeless@harrow.gov.uk
CODES: AH
London Borough of Havering
48 Farnham Road, Harold Hill, Romford
RM3 9DX
01708 432824, http://bit.ly/2LNoEn5
Monday-Friday: 9am-5pm;
Outside office hours, phone 01708 433999. Text phone: 01708 433175
CODES: AH
London Borough of Hillingdon
2N/01 Civic Centre, High Street, Uxbridge
UB8 1UW
01895 556666, http://bit.ly/2LNq0hF
Monday-Friday: 9am-4:45pm;
Outside the Unit's office hours, phone 01895 250697.
CODES: AH
London Borough of Hounslow
Hounslow House, 7 Bath Road, Hounslow
TW3 3EB
020 8583 3942, https://goo.gl/maps/1iHYwDhRwwj2y7ZH9
Wednesday: 9am-1pm
(drop-in);
Outside office hours, phone 020 8583 2222. You can also email MyIndependence@hounslow.gov.uk
CODES: AH
London Borough of Islington
38 Devonia Road, Islington
N1 8UY
020 7527 2000, http://bit.ly/2XXgy1E
Monday, Tuesday, Thursday, Friday: 9am-4pm;
Wednesday: 12pm-4pm;
Outside the Centre's office hours, phone 020 7226 0992. You can also email email advice.housing@islington.gov.uk.
CODES: AH
London Borough of Kensington & Chelsea
The Town Hall, Hornton Street
W8 7RX
020 7361 3982/3, http://bit.ly/2NQocqI
Monday, Tuesday, Thursday, Friday: 9am-5pm;
Wednesday: 12pm-5pm;
Out of hours emergency number: 020 7373 6099 or 020 7361 3484.
CODES: AH
London Borough of Kingston upon Thames
Guildhall 2, High Street, Kingston upon Thames
KT1 1EU
020 8547 5003, http://bit.ly/2NUWxou
Monday-Thursday: 8:45am-5pm;
Friday: 8:45am-4:45pm;
Outside office hours, phone 020 8770 5000.
CODES: AH
London Borough of Lambeth
020 7926 4200, http://bit.ly/2YMOTOf
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 7926 1000.
CODES: AH
London Borough of Newham
020 8430 2000, http://bit.ly/2JAVODD
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412.
CODES: AH, TS
London Borough of Redbridge
17-23 Clements Road, Ilford
IG1 1AG
020 8708 4002, http://bit.ly/2YPpXWa
Monday-Friday: 9am-1pm
(personal visits);
Monday-Friday: 9am-4:45pm
(phone calls);
Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.
CODES: AH, TS
London Borough of Richmond upon Thames
Civic Centre, York Street, Twickenham
TW1 3BZ
020 8891 1411, http://bit.ly/2XDBFH9
Monday-Friday: 9am-5pm;
Outside office hours, phone 0845 600 7413.
CODES: AH
London Borough of Southwark
25 Bournemouth Road
SE15 4UJ
020 7525 4140, http://bit.ly/2XIt7Kb
Wednesday: 10am-4pm;
Monday, Tuesday, Thursday, Friday: 9am-4pm;
Email the Housing Solutions team at housing.options@southwark.gov.uk. You can contact the out of hours service at 020 7525 5000.
CODES: AH
London Borough of Tower Hamlets
Albert Jacob House, 62 Roman Road
E2 0PG
020 7364 7474, http://bit.ly/2XHSECY
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 7376 1637.
CODES: AH
London Borough of Waltham Forest
Cedar Wood House, 2d Fulbourne Road, Walthamstow
E17 4GG
020 8496 4197, http://bit.ly/2SaLu9o
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-4:30pm;
Email housing.advice@walthamforest.gov.uk or phone. Out-of-hours phone: 020 8496 3000.
CODES: AH
London Borough of Wandsworth
17-27 Garratt Lane
SW18 4AE
020 8871 6000, http://bit.ly/30mUlHY
Monday-Friday: 8:30am-5:30pm;
Outside office hours, phone 020 8871 6000. 24-Hour Emergency line: 020 8871 7490. Minicom/textphone users: 020 8871 8666
CODES: AH
London Coalition Against Poverty
Angel Alley, 84b Whitechapel High St
E1 7QX
07932 241737, http://bit.ly/MqJPH
A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.
CODES: AH, AD, BA, DA, LA
London Irish Centre
50-52 Camden Square
NW1 9XB
020 7916 2222, http://bit.ly/1rvaGm0
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
CODES: AH, A, BA, CL, C, DW, ET, MD
London Street Rescue (Thamesreach)
The Employment Academy, 29 Peckham Road, London
SE5 8UA
020 7702 4260, https://bit.ly/2u3iKnm
Monday-Friday: 9am-7:30am;
Sunday: 7pm-12am;
Rough sleepers hotline for help with getting into accommodation.
CODES: AH
Mary Ward Legal Centre
10 Great Turnstile
WC1V 7JU
020 7831 7079; 020 7269 0292, http://bit.ly/9sax8M
Monday-Friday: 9:30am-5:30pm;
Monday-Friday: 10am-1pm
(housing advice: 020 7831 7079);
Housing advice for people on low income. Free legal advice – call or see website.
CODES: AH, AD, BA, DA, LA
Merton Winter Night Shelter
YMCA LSW Wimbledon, 200 The Broadway
SW19 1RY
020 8544 6697, https://bit.ly/2PdfGh3
26 November to 11 March
Monday-Sunday: 6:30pm-8:30am;
Self- and agency referrals, most from Faith in Action Homeless Project. Online referral form: https://bit.ly/2OMyusa. Info:
mertonnightshelter@gmail.com 18+, dry, mixed, 12 spaces.
CODES: FF, F, AH
Missionaries of Charity (Gift of Love - for men)
112-116 St George's Road, Waterloo
SE1 6EU
020 7620 1504
Friday-Wednesday: 9am-11am;
Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits.
CODES: MH, AH, A, FF
Missionaries of Charity (Home of Peace - for women)
179 Bravington Road, Queen's Park
W9 3AR
020 8960 2644
For single women with no or very low support needs aged 18-60. Open access. Dry.
CODES: AH, FF
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
020 7388 5560, http://bit.ly/TgoIt
Monday: 2pm-3:30pm
(alcohol support);
Monday-Sunday: 10:30am-3:30pm
(showers, laundry, breakfast & lunch;10.30am-1pm advice);
Day centre
Monday, Wednesday, Friday: 10am-1pm;
Monday, Wednesday, Friday: 1:30pm-3pm;
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
CODES: MH, AH, AD, A, BA, BS, CA, CL, DW, ET, FF, IT, LF, MS, OL, OW
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL
No Accommodation Network (NACCOM)
0161 706 0185, http://bit.ly/2Y5EUTx
Network of agencies providing accommodation for migrants who have no recourse to public funds. Please consult the website for your nearest project.
CODES: AH
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
07833 123155, http://bit.ly/2gxLOOX
Winter Shelter:
23 December to 30 December
Monday: 3pm-9am;
Tuesday-Monday: 9am-9am
Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.;
Monday: 11:30am-12:30pm
(mobile library, 3rd week of month, Manna Centre);
Tuesday: 7pm-7:30pm
(mobile library, alt. weeks at Lincoln’s Inn Fields);
Saturday: 10am-4pm
(mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm);
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
CODES: AH, AD, A, AC, B, BA, BS, BE, CL, DW, FF, FC, MS, NE, OL, OW, SH, LF
Redbridge Assessment Centre
16 York Road, Ilford
IG1 3AD
020 8911 7470, http://bit.ly/1KXpqBX
Sunday-Thursday: 7:30am-8:45am;
Friday & Saturday: 7:30pm-9:15am;
Monday-Friday: 9:30am-5pm
(office hours);
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.
CODES: AH, A, AC, BS, BE, CL, DW, ET, F, IT, LS, MS, LF
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
020 7835 1389
Monday-Friday: 12pm-2pm
Take-away and sit-in lunch available.;
Monday-Friday: 11am-1pm
Mental health advice on 07928 831372.;
Monday, Tuesday, Wednesday, Friday: 12pm-2pm
Housing advice;
Wednesday: 12pm-2pm
NHS nurse available;
St. Cuthbert's Centre is a 30-year-old charity that was joined by Refettorio Felix in 2017 through a collaboration with Chef Massimo Bottura’s non-profit organisation Food for Soul, creating the current Refettorio Felix at St. Cuthbert’s Centre.
CODES: FF, F, BS, AD, MH, OW, AH
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
020 8891 2105, http://bit.ly/1MAgwPs
Tuesday: 8pm-9:30pm;
Covers children, domestic violence, employment, housing, benefits etc.
CODES: AH, BA, TS, LA
Robes Project (Southwark & Lambeth)
020 7407 5623, http://bit.ly/whiGy
Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am
(closed during Crisis, 23–30 Dec);
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
CODES: AH, AD, BA, BS, BE, FF
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
0300 111 1111, http://bit.ly/1NFtjnh
Sunday: 4pm-6pm
(hot meal on 4th Sunday of the month);
Christian charity dedicated to helping people who need help. Works with other local organisations.
CODES: AH, B, CA, DT, ET, FF, MS, LA
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
020 8952 7062, http://bit.ly/1p9oUuM
Monday-Friday: 9:30am-5pm;
Saturday: 9am-1pm;
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
CODES: AH, BA, C, DA, ET
SHP
245 Gray's Inn Road
WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm;
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS
SHP - Camden Recovery Service, Islington Aftercare & Haringey ETE Service
The London Irish Centre, 50-52 Camden Square
NW1 9XB
020 7520 8682, http://bit.ly/2PfKGP3
Monday-Friday: 9am-5pm;
Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment.
CODES: AH, ET, SF
Southwark Day Centre for Asylum Seekers
The Copleston Centre, Copleston Road
SE15 4AN
020 7732 0505, http://bit.ly/1pPD578
Tuesday: 12:30pm-5pm
(drop-in - lunch, advice, creche, ESOL, gardening, wellbeing);
Wednesday: 11am-2:45pm
(Baptist Ch, 121 Peckham Pk Rd, SE15 6SX);
Thursday: 1pm-5pm
(St Mary Newington, Kennington Pk Rd, SE11 4JH);
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.
CODES: MH, AH, CL, ET, FF, MS, LF
SPEAR
89 Heath Road, Twickenham
TW1 4AW
0208 288 6506, http://bit.ly/1Oa6uYh
Monday-Friday: 9:30am-5pm;
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
CODES: AH, A, BA, DW, OW, TS
Spires Centre
8 Tooting Bec Gardens
SW16 1RB
020 8696 0943, http://bit.ly/FrCQf
Monday, Tuesday, Friday: 9am-10:30am
(rough sleepers);
Tuesday: 10:30am-2pm
(drop-in);
Wednesday: 10am-12pm
(rough sleepers only);
Thursday: 9am-1pm
(rough sleepers only);
Monday & Friday: 10:30am-1:30pm
(women's space);
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.
CODES: AH, MS, A, DW
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
CODES: AH, AD, BA, CA, C, ET, IT, LA
St Giles' Trust
Georgian House, 64-68 Camberwell Church Street
SE5 8JB
0207 708 8000, http://bit.ly/DoBEb
Monday-Thursday: 9:30am-12:30pm;
Supports ex-offenders.
CODES: AH, AD, BA, CA, ET, IT, OL
St Michael's Church
Camden Road
NW1 9LQ
Wednesday: 6:30pm-7:30pm;
Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.
CODES: AH, DA, LA
St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)
0207 483 2892, http://bit.ly/17m9U8
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
CODES: AH, AD, BA, CA
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
020 7359 5767 (advice), http://bit.ly/1B8L98a
Monday-Friday: 10am-1pm
(advice line 020 7359 5767);
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages.
Since Covid-19 advice line Mon-Fri 10am-1pm:
Option 1 advice.
Option 2 advocacy.
Option 3 supported housing.
CODES: AH, AD, LA
Streetlytes
Dalgarno Community Center, 1 Webb Close, London
W10 5QB
020 7603 7956, http://bit.ly/H7fcs
Monday: 6pm-9pm
(drop-in, St Stephen’s Church, 1 Coverdale Rd, W12 8JJ);
Free hot meal, friendship and donated items. Open-ccess to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing.
CODES: AH, AD, A, BE, CL, DW, FF, OL, OW
Streets2Homes
2a Wych Elm, Harlow, Essex
CM20 1QP
01279 430011, http://bit.ly/2IuUuTB
Monday-Friday: 8:45am-2pm
(day centre - breakfast from 8.45);
Monday-Friday: 9am-5pm
(appointments);
Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info.
CODES: AH, AD, CL, F, MS, OL, BS
Thames Reach (Camden Spectrum)
Camden Spectrum, 6-8 Greenland Street
NW1 0ND
020 7267 4937, http://bit.ly/KMJ1uF
Monday-Friday: 9:30am-7pm;
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
CODES: AH, A, AC, BS, CL, DW, FF, IT, MS, OL, TS, LF
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://bit.ly/2OBeaWa
Monday, Tuesday, Thursday, Friday: 9am-1pm;
Wednesday: 9am-12:30pm;
Saturday: 9am-1pm
(invite only);
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF
The Greenhouse
19 Tudor Road
E9 7SN
020 8510 4490, http://www.online-consult.co.uk/org/the-greenhouse-practice
Monday, Wednesday, Friday: 10am-12:30pm
(drop-in) ;
Thursday: 10am-1pm
(drop-in for homeless E Europeans in Hackney);
Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.
CODES: MH, AH, A, BA, DA, DW, NE, OL, LA, SF
The Haven
c/o Kingston Churches Action on Homelessness (KCAH), St Peter's Church Hall, London Road, Kingston upon Thames
KT1 1SU
020 8255 7400, http://bit.ly/13fVo
24 September to 31 January
Monday-Sunday: 6pm-7:30am;
Various churches: 18+, mixed, beds for 30 (separate area for women), agency or self-referral (via KCAH's housing advice sessions Mon-Fri 10am-1pm), and dry.
Night shelter will not run this winter because of Covid.
CODES: AH, AD, FF
The Manna Centre
12 Melior Street
SE1 3QP
020 7357 9363, http://bit.ly/1lkMogC
Monday-Sunday: 10am-4pm;
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice.
All services are free.
• Breakfast
• Lunch
• Housing & Welfare Advice – for an in-centre appointment,
please speak to a member of staff
• Washing Facilities – please ask for a towel
• Change of clothing (2nd hand) – The clothing store will be open
on a Monday & Wednesday. First 30 people with tickets will be
seen, each day.
• Housing & Welfare Telephone Helpline 020 7403 1931 - option 1
(Monday to Friday 10am – 1pm)
• Mobile phone charging (Monday to Friday) – please ask a
member of staff
CODES: MH, AH, BA, BS, CL, ET, FF, FC, MS, TS, SF
The Margins Project
19b Compton Terrace
N1 2UN
020 7704 9050, http://unionchapel.org.uk
Monday & Wednesday: 11am-2pm;
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
CODES: AH, BS, DA, F, LA, C
The Nehemiah Project
47 Tooting Bec Gardens, Streatham
SW16 1RF
020 8773 7417, http://bit.ly/cXgwxb
Monday-Friday: 9am-5pm;
Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk
CODES: AH, A, C, DW, ET, EO
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
020 7592 1850, https://bit.ly/1ytlkND
Monday-Friday: 9am-3:30pm
(for rough sleepers);
Monday-Friday: 12pm-2pm
(lunch);
Monday-Friday: 2pm-6pm
(appointments);
Monday-Friday: 4:30pm-6pm
(verified rough sleepers);
Saturday & Sunday: 9am-12pm;
Opening hours: Monday – Friday 9 a.m. until 3:30 p.m.
Closed between 12 and 1pm for essential cleaning.
For people aged 25+.
CODES: MH, AH, A, BA, CA, CL, DW, ET, F, FC, IT, MS, TS
The Salvation Army (Number 10 Drop-In Centre)
10 Princes Street
W1B 2LH
020 7629 5424 (option 4), http://bit.ly/1SlBWkZ
Monday, Tuesday, Friday: 10:30am-12pm
(advice & enquiries);
Tuesday: 2pm-4pm
(art, board games & drop-in);
Wednesday: 1pm-4pm
(advice & enquiries; employability);
Wednesday: 5:30pm-8pm
(dinner - two sittings);
Thursday: 12pm-4pm
(lunch, advice, enquiries);
Friday: 1pm-3pm
(lunch, advice & enquiries);
Tuesday: 9am-9:45am
(breakfast);
Please speak to a member of staff to arrange an appointment.
CODES: AH, BA, CL, LF
The Shelter Project (Hounslow)
c/o Brentford Free Church, Boston Manor Road, Brentford
TW8 8DW
07804 654 510
December to March
Monday-Sunday: 8pm-7:30am;
Age 21+; men only; beds for 14. Medium- to high support needs, asylum seekers, NRPF. Referral via Partnership Hounslow (addictions service), Refugee Action, Street Legal West, Olive Branch Homeless Drop-in Hounslow. Office open 10am-5pm.
CODES: AH, FF, F
Together in Barnet Winter Shelter
c/o Homeless Action in Barnet, 36b Woodhouse Road
N12 0RG
020 8446 8400, http://bit.ly/Tdzyke
Winter shelter:
08 October to 05 May
Monday-Sunday: 7pm-8:30am
(last admission 10pm; lights out 11pm);
18+, mixed, beds for 15; dry. Referral via Homeless Action in Barnet (020 8446 8400; admin@togetherinbarnet.org) and agencies in Barnet. No drugs, alcohol, violence, no dogs.
CODES: AH, FF
Treasures Foundation
07950 585 947, http://bit.ly/2ymbru9
Open 24-7
Monday-Sunday: 7am-7am;
Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker.
"We provide housing each day, every day".
Open 24-7
email: mandy@treasuresfoundation.org
CODES: MH, AH, F
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm;
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
CODES: AH, AD, BA, CA, DA, ET, TS
Trinity Homeless Projects (Uxbridge)
Redford House, Redford Way, Uxbridge
TW3 1YW
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Saturday: 9am-5pm
(Uxbridge office hours - 01895 256655);
Monday-Saturday: 9am-5pm
(Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB);
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
CODES: AH, AD, BA, DA
Trinity Homeless Support Cafe (SW17)
Holy Trinity Church, Tooting Bec
SW17 7RH
Trinity Homeless Support Cafe, https://www.holytrinityuppertooting.org.uk/helpinginthecommunity.htm
Monday: 2pm-4pm
Hot Food;
Drop-in and advice for rough sleepers.
Hot food Mondays, 2-4pm.
On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.
CODES: F, FF, AH
U-Turn Recovery Project
299 Brockley Road
SE4 2SA
020 8694 6125, https://bit.ly/2OJK2sY
Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.
CODES: A, DW, CA, LF, AH, BS
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
020 7828 2468, http://bit.ly/1qnjco6
Monday-Thursday: 8:30am-3:30pm
(helpline);
Friday: 8:30am-1:30pm;
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
CODES: MH, AH, AD, A, BA, CA, CL, C, DW, ET, MS, OL, OW, LA
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
020 7261 1404, https://www.waterlooactioncentre.co.uk/legal_advice
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
CODES: C, LA, TS, AH
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm
(open access);
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
CODES: AH, AD, C, DW, MS, NE, OL, OW
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
020 7247 8280, http://bit.ly/mDSOe
: 6am-11am
The Mission daycentre. Free breakfast 8-10am.;
The Mission daycentre is open Mon-Sun from 6am.
Free breakfast 8-10am. We have take-away food parcels and clothing parcels.
Men’s showers, 7am-10am Mon-Fri
Men’s Clothing, 7am-10am Mon-Fri
Women’s showers, 6am-10am Mon-Fri
Advice centre, 8am-3pm Mon-Fri
Computer suite, 8am-3pm Mon-Fri
CODES: AH, A, B, BA, BS, BE, CL, C, DA, DW, F, IT, MS, OL, TS
WLM Night Shelter (Westminster)
c/o West London Day Centre, 134-136 Seymour Place
W1H 1NT
0793 0258252, https://bit.ly/2PgEh4t
03 October to 30 May
Monday-Sunday: 7pm-7:30am;
25+; dry; mixed; 15 spaces (separate area for women). Referral from West London Day Centre only.
CODES: AH, FF
Working Chance
Claremont Building, 24-27 White Lion Street
N1 9PD
Monday-Friday: 9am-6pm;
If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.
CODES: AH, AD, BA, C, DA, ET, TS
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484