CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

999 Club (Deptford Centre)

21 Deptford Broadway SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm serving food and providing access to a shower.; Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Monday-Friday: 1pm-4pm serving food and providing access to a shower.; Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS

Monday-Friday: 9:30am-5pm; Friday: 10am-12pm (drop-in); Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+); Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information. CODES: MH, AH, AD, BA, CA, ET, MS

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens EC1N 7RJ
020 7831 6562, https://bit.ly/2Re6hXZ
Monday-Friday: 10am-4:30pm; Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. CODES: AH, AD, BA, DA, ET, TS

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm; Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours. CODES: MH, AH, AD, CA, C, ET

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

CARIS Islington Churches Cold Weather Shelter

The Annexe, St Mellitus Church, Tollington Park N4 3AG
020 7281 5200, http://bit.ly/1L1wPnp
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed. CODES: AD, BS, BE, CL, FF, F, IT, L, OL

Centrepoint

Central House, 25 Camperdown Street E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps. CODES: AH, AD, A, C

Crisis Christmas

66 Commercial Street E1 6LT
0300 636 1967, http://bit.ly/SZPRH
Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm; Tuesday-Sunday: 9am-9pm; Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB). CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS

Depaul

London
0207 939 1220, http://bit.ly/2V8j1Wv
Monday-Sunday: 9am-5pm; Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme. Call 0207 278 4224 for mental health support and housing advice. Free counselling service for young people aged 11 to 25. CODES: AH, AD, MH, DA

Enfield and Haringey Homeless Respite, All People All Places

N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, BA, DA, L, MD, TS

Equalities National Council

Unit 1, The Hub, 123 Star Lane E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm; Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration. CODES: MH, AD, BA, ET, MS

Greenwich Migrant Hub

Woolwich Common Community Centre, Leslie Smith Square SE18 4DW
07429031389, http://bit.ly/1UiAjYA
Tuesday: 10:30am-1:30pm; Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs. CODES: AH, AD, BA, FF, LA, SF

GrowTH (Tower Hamlets)

302 The Highway, Shadwell E1W 3DH
SHELTER RUNS FROM
01 October to 30 April
Monday-Friday: 9am-5pm; GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation. Referrals made by agencies in Tower Hamlets (http://thisisgrowth.org/referrals/) Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead Low support, 15 bed spaces, 28 nights max, men and women. (Details: http://thisisgrowth.org/referral-agencies/) CODES: AH, AD

Joel Night Shelter

Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston KT2 6QL
0208 255 7400, http://bit.ly/2KdOdhh
01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter); Tuesday: 8:30am-9:30am (conflict resolution); Tuesday: 10am-1pm (art group); Thursday: 10am-2pm ('cook and eat' programme); Monday-Friday: 10am-1pm (drop-in advice); Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives. CODES: AH, AD, AC, B, BS, BE, CL, ET, FF, FC, IT, L, LF, LS, TS

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

Positive East

159 Mile End Road, Stepney E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH

Refettorio Felix at St Cuthbert's Centre

The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court SW5 9EB
020 7835 1389
Monday-Friday: 12pm-2pm Take-away and sit-in lunch available.; Monday-Friday: 11am-1pm Mental health advice on 07928 831372.; Monday, Tuesday, Wednesday, Friday: 12pm-2pm Housing advice; Wednesday: 12pm-2pm NHS nurse available; St. Cuthbert's Centre is a 30-year-old charity that was joined by Refettorio Felix in 2017 through a collaboration with Chef Massimo Bottura’s non-profit organisation Food for Soul, creating the current Refettorio Felix at St. Cuthbert’s Centre. CODES: FF, F, BS, AD, MH, OW, AH

Robes Project (Southwark & Lambeth)

020 7407 5623, http://bit.ly/whiGy
Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec); Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs. CODES: AH, AD, BA, BS, BE, FF

Stoll

446 Fulham Road SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

Stonewall Housing

8 Coppergate House, 10 White’s Row E1 7NF
020 7359 5767 (advice), http://bit.ly/1B8L98a
Monday-Friday: 10am-1pm (advice line 020 7359 5767); Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing. CODES: AH, AD, LA

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, BA, CA, DA, ET, TS

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484