CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm
serving food and providing access to a shower.;
Tuesday: 9am-12pm
(mental health professionals);
Wednesday: 9am-12pm
(GP & signposting);
Thursday: 9am-12pm
(nurse practitioner);
Monday-Friday: 1pm-4pm
serving food and providing access to a shower.;
Warm and welcoming environment to anyone who is homeless.
Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower.
Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services.
CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F
AKT (London and nationwide)
020 7831 6562, https://www.akt.org.uk/get-help
Monday-Friday: 10am-4:30pm;
Get housing advice by emailing gethelp@akt.org.uk
Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online.
Staff can also still be contacted as normal.
If you have any general enquiries email: contact@akt.org.uk
We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.
CODES: MH, SH, C, LA, AH
Asha Projects
13 Shrubbery Road
SW16 2AS
020 8696 0023, http://bit.ly/10ke1gi
Monday-Friday: 9am-6pm;
Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.
CODES: AH, AD, OL, LA
Barka UK (Reconnections Project)
07440 429 760, http://bit.ly/1r1LCpo
Monday-Friday: 9am-4pm
(helpline – Polish, Russian, Romanian and English);
Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.
CODES: AH, A, BA, CA, DW, OL, LA
Bethnal Green Legal Advice Clinic
University House, 104 Roman Road
E2 0RN
020 8980 4205, http://bit.ly/2FqjdGT
Monday & Wednesday: 10am-12pm
(drop-in) ;
Tuesday & Wednesday: 5:30pm-7pm
(drop-in);
Thursday: 6:30pm-8pm
(drop-in);
Please arrive early. Covers employment and debt. More information from the website.
CODES: BA, DA, LA
Blackfriars Settlement Clinic
1 Rushworth Street
SE1 0RB
020 7928 9521, http://bit.ly/1KHHPmm
Wednesday: 6:30pm-8pm;
Housing and debt, initial & written advice for Southwark residents.
CODES: AH, DA, LA
Brixton Advice Centre
167 Railton Road
SE24 OLU
020 7733 7554, http://bit.ly/9Q6Xk
Monday-Thursday: 10am-3pm
(call into reception);
Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.
CODES: AH, AD, BA, DA, ET, LA
Camden C.A.B. Service Legal Advice
141a Robert Street
NW1 3QT
0300 330 1157, http://bit.ly/VKbzhh
Monday-Friday: 10am-4pm
(advice line);
Covers immigration, nationality & employment
CODES: LA
Caveat Solicitors
1st Fl, 11-13 Uxbridge Road, Barking
W12 8LH
020 3249 1975, http://bit.ly/1CUxBNH
Monday-Friday: 9:30am-11:30am
(free legal helpline - 020 3249 1975);
Free legal advice on housing, homelessness, immigration etc. Contact them or email on helpline@caveatsolicitors.com
Free helpline is 020 3249 1975
CODES: LA
CGL - Camden Community Drugs Service (Camden)
184 Royal College Street, Camden Town
NW1 9NN
020 7485 2722, http://bit.ly/2k0nWVR
Tuesday, Wednesday, Friday: 9:30am-5pm;
Monday & Thursday: 9:30am-8pm;
Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.
CODES: AH, AD, BA, C, DW, MS, NE, OL, LA
Crisis Christmas
66 Commercial Street
E1 6LT
0300 636 1967, http://bit.ly/SZPRH
Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm;
Tuesday-Sunday: 9am-9pm;
Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness.
Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).
CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS
Duncan Lewis Solicitors
Spencer House, 29 Grove Hill Road, Harrow-On-The-Hill
HA1 3BN
033 3772 0409, http://bit.ly/1wYaj4q
Monday-Friday: 9:30am-5:30pm;
Free advice on homelessness decisions. Use website to find nearest branch.
CODES: LA
East European Advice Centre
Room 18, The Polish Centre, 238-246 King Street
W6 9LP
020 8741 1288, http://bit.ly/1qCIihS
Monday-Friday: 9:30am-4:30pm
(advice line - 0800 121 4226);
Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.
CODES: AH, AD, OW, LA
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm;
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
CODES: AH, AD, BA, CA, C, DA, ET, OL, LA
Finsbury Park Mosque
7-11 St Thoms's Road
N4 2QH
020 7424 5252, http://bit.ly/1TzS5H5
Thursday: 6pm-8pm
(soup run - 7pm–9pm in summer);
Community centre that works with everyone to promote dialogue and understanding in our multicultural society.
CODES: C, ET, LA, LF
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
07429031389, http://bit.ly/1UiAjYA
Tuesday: 10:30am-1:30pm;
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
CODES: AH, AD, BA, FF, LA, SF
Hackney Migrant Centre
St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street
N16 9ES
07504332706, http://bit.ly/1DEJqd9
Wednesday: 10am-4pm;
Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk
CODES: AH, AD, LA
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Iraqi Community Association
Unit 1 Cavell House, 233 Wood Lane
W12 0HL
0207 023 2650, http://bit.ly/2X7ldgY
Monday-Friday: 10am-5:30pm
(Thursday phone only);
Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.
CODES: AH, BA, MS, LA, LF
JCT
83 Margaret street (Marylebone Passage)
W1W 8TB
07719828267
Monday-Friday: 8am-1pm
Services: Showers (Booked in advance) also emergency showers.
Takeaway Food:;
JCT - Joining Communities Together
To book an appointment, contact us on: 07719828267
JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home.
Casework support around housing, benefits, immigration, Health & Wellbeing
Ladies group, sit in breakfast, (To be booked in advance).
Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.
CODES: F, BS, BA, AH, MS, MH, FF, LA, TS
Joint Council for the Welfare of Immigrants
115 Old Street
EC1V 9RT
020 7553 7470, http://bit.ly/1w4h8qY
Monday, Tuesday, Thursday: 10am-1pm;
Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470).
CODES: AD, LA
Kingston University Community Legal Advice Clinic
Room 59, Kenry House, Kingston Law School, Kingston Hill, Kingston Upon Thames
KT2 7LB
07708 312992, http://bit.ly/1WjN4EV
Tuesday: 5pm-7pm;
Written advice and form-filling. Limited service outside term-time. Appointment only.
CODES: AH, LA
Kiran - Asian Women's Aid
Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton
E10 7ES
020 8558 1986, http://bit.ly/1pl0KxD
Monday-Friday: 9am-5pm;
Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.
CODES: AH, AD, BA, ET, LA
London Coalition Against Poverty
Angel Alley, 84b Whitechapel High St
E1 7QX
07932 241737, http://bit.ly/MqJPH
A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.
CODES: AH, AD, BA, DA, LA
Mary Ward Legal Centre
10 Great Turnstile
WC1V 7JU
020 7831 7079; 020 7269 0292, http://bit.ly/9sax8M
Monday-Friday: 9:30am-5:30pm;
Monday-Friday: 10am-1pm
(housing advice: 020 7831 7079);
Housing advice for people on low income. Free legal advice – call or see website.
CODES: AH, AD, BA, DA, LA
National Prisoners’ Families Helpline
15-17 The Broadway, Hatfield, Hertfordshire
AL9 5HZ
0808 808 2003, http://bit.ly/2leuvGn
Monday-Friday: 9am-8pm
(not Bank Holidays);
Saturday & Sunday: 10am-3pm;
Advice, info & support if a family member is in the criminal justice system in England and Wales.
CODES: LA
Notre Dame Refugee Centre
Maison Pierre Chanel, 16 Leicester Square
WC2H 7LE
020 7440 2669, http://bit.ly/1n4MdkD
Friday: 10:30am-1:30pm
(immigration advice - 0207 440 2669);
Immigration advice for refugees & asylum seekers.
CODES: LA
Plumstead Community Law Centre
36 Wellington Street, Woolwich
SE18 6PE
020 8854 8848, http://bit.ly/1uwzAYS
Monday: 11am-12:30pm
(drop in – employment advice, 36 Wellington St, SE18 6PF)
;
Tuesday: 10am-1pm
(phone advice – employment & benefits);
Thursday: 10am-12pm
(phone advice – immigration);
Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.
CODES: BA, LA
Praed Street Project
c/o Jefferiss Wing, St Mary's Hospital, Praed Street
W2 1NY
020 3312 6629, http://bit.ly/30y6w4T
Monday, Tuesday, Thursday: 9am-6:30pm;
Friday: 9am-4:30pm;
Wednesday: 12pm-4pm;
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.
CODES: DW, MS, LA
Queen Mary Legal Advice Centre
Legal Advice Centre, School of Law, Mile End Road
E1 4NS
020 7882 3931, http://bit.ly/1Sbx9CP
Monday-Friday: 9am-5pm
(remote appointments);
By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community.
Please leave a brief message for a reply within 3 days.
Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19.
CODES: LA
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
020 8891 2105, http://bit.ly/1MAgwPs
Tuesday: 8pm-9:30pm;
Covers children, domestic violence, employment, housing, benefits etc.
CODES: AH, BA, TS, LA
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
0300 111 1111, http://bit.ly/1NFtjnh
Sunday: 4pm-6pm
(hot meal on 4th Sunday of the month);
Christian charity dedicated to helping people who need help. Works with other local organisations.
CODES: AH, B, CA, DT, ET, FF, MS, LA
Squatters Legal Network
0792 576 9858, http://bit.ly/11XOQ34
Monday-Sunday: 9am-9am;
Emergency advice & legal support for people threatened with arrest or arrested for squatting: 24-hour emergency phone.
CODES: C, LA
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
CODES: AH, AD, BA, CA, C, ET, IT, LA
St Michael's Church
Camden Road
NW1 9LQ
Wednesday: 6:30pm-7:30pm;
Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.
CODES: AH, DA, LA
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
020 7359 5767 (advice), http://bit.ly/1B8L98a
Monday-Friday: 10am-1pm
(advice line 020 7359 5767);
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages.
Since Covid-19 advice line Mon-Fri 10am-1pm:
Option 1 advice.
Option 2 advocacy.
Option 3 supported housing.
CODES: AH, AD, LA
Switchboard LGBT
0300 330 0630, http://bit.ly/2WCxFRC
Monday-Sunday: 10am-10pm
(Helpline);
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or
have questions about the criminal justice system. Phone or email
hello@ switchboard.lgbt or message via the website. Bereavement help available.
CODES: LA, AD, MH
The Greenhouse
19 Tudor Road
E9 7SN
020 8510 4490, http://www.online-consult.co.uk/org/the-greenhouse-practice
Monday, Wednesday, Friday: 10am-12:30pm
(drop-in) ;
Thursday: 10am-1pm
(drop-in for homeless E Europeans in Hackney);
Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.
CODES: MH, AH, A, BA, DA, DW, NE, OL, LA, SF
The Margins Project
19b Compton Terrace
N1 2UN
020 7704 9050, http://unionchapel.org.uk
Monday & Wednesday: 11am-2pm;
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
CODES: AH, BS, DA, F, LA, C
The Unity Project (TUP)
277a Upper Street, New Unity
N1 2TZ
The Unity Project offers completely FREE immigration advice and support.
The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk.
If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed).
The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change.
Please note, you need a valid visa in order to make this application.
CODES: AD, LA
University of Greenwich Legal Advice Centre
University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row
SE10 9LS
0208 331 9947, http://bit.ly/2Ko8nF4
Monday-Thursday: 9am-5pm
(phone);
TERM-TIME only. Phone or email legaladvicecentre@gre.ac.uk for an appointment and you’ll get a reply within 48 hours. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling. Not disabled accessible – please phone so adjustments can be made.
CODES: BA, LA
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
020 7828 2468, http://bit.ly/1qnjco6
Monday-Thursday: 8:30am-3:30pm
(helpline);
Friday: 8:30am-1:30pm;
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
CODES: MH, AH, AD, A, BA, CA, CL, C, DW, ET, MS, OL, OW, LA
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
020 7261 1404, https://www.waterlooactioncentre.co.uk/legal_advice
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
CODES: C, LA, TS, AH
Youth Justice Legal Centre
Unit 2, Crystal Wharf, 36 Graham Street
N1 8GJ
0203 174 2279, http://bit.ly/25LwiTE
Monday-Friday: 9:30am-5:30pm
(open door policy);
Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc.
CODES: AD, BA, ET, MS, LA
Zacchaeus 2000 Trust
34 Grosvenor Gardens
SW1W 0DH
020 7259 0801 or 020 8964 0961, http://bit.ly/1KHZLNx
Monday-Friday: 10am-4pm
(advice, by appointment);
Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector.
CODES: BA, DA, TS, LA
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484