CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm
serving food and providing access to a shower.;
Tuesday: 9am-12pm
(mental health professionals);
Wednesday: 9am-12pm
(GP & signposting);
Thursday: 9am-12pm
(nurse practitioner);
Monday-Friday: 1pm-4pm
serving food and providing access to a shower.;
Warm and welcoming environment to anyone who is homeless.
Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower.
Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services.
CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F
Ace of Clubs
St Alphonsus Rd, Clapham
SW4 7AS
020 7720 2811, http://bit.ly/1B0VMJY
Monday-Friday: 12pm-2:15pm
Lunch;
Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged
Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in)
Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am
Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm
Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm
Weds: NHS Dentist (appointment only) 11am – 2.30pm
Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other
Thursday)
Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load
CODES: AH, B, BA, BS, BE, CL, ET, F, MS, OL
Addiction, Recovery, Community, Hillingdon Service (Arch)
Old Bank House, 64 High Street, Uxbridge
UB8 1JP
01895 207777, http://bit.ly/2EZvHos
Monday, Wednesday, Friday: 9am-5:30pm;
Tuesday & Thursday: 9am-7pm;
Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.
CODES: NE, AH, CA, LF, C
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
0208 889 1119, https://bit.ly/2Oet7xF
Monday-Friday: 9am-5pm;
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
CODES: AH, BA, DA, TS, SF
Be Enriched
URC Rookstone Road
SW17 9NQ
07397288160, http://bit.ly/1MtkjRr
Monday: 12:30pm-2:30pm
Crossways Church, 18 Hampton St, SE1 6SN;
Tuesday: 7pm-9pm
London Cooking Project, 1 Ethelburga St, SW11 4AG;
Friday: 12:30pm-2:30pm
URC, Rookstone Rd, SW17 9NQ;
Connecting people through community activities and cultivating respect over a bite. Free or pay-as-you-can community meals three days a week in S London. Volunteering or training opportunities through cooking lessons.
CODES: FF, F
Bikeworks CIC
138-140 Cambridge Heath Rd, 241 Old Ford Rd
E1 5QJ
020 8980 7998, http://bit.ly/vhwd5
Monday-Friday: 8:30am-6:30pm;
Saturday: 10am-5pm;
Sunday: 11am-5pm;
Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation.
CODES: CA, ET
Brent Recovery Day Programme
Willesden Centre for Health, Harlesden Road
NW10 3RY
0300 303 4611 (free), http://bit.ly/31zZKNc
Monday-Saturday: 9:30am-5pm;
The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.
CODES: NE, DW, A, SH, C, CA, ET
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF
Clean Slate Training & Employment
Elmfield House, 5 Stockwell Mews, Stockwell Road
SW9 9GX
020 3540 7420, https://bit.ly/2OUZAKa
Monday & Friday: 10am-1pm
(drop-in advisory service);
Clean Slate helps unemployed people facing barriers to work. Clean Slate works with long-term unemployed people, ex-offenders, those with histories of substance abuse, and people with learning and physical disabilities.
CODES: CA, ET
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
01206 549885; 01206 805324, http://bit.ly/1upiWoT
Monday-Saturday: 7:15pm-9am;
Sunday: 12:30pm-9am;
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
CODES: AH, BA, BS, BE, ET, F, IT, L, TS
Connection Crew CIC
23 Jacob Street
SE1 2BG
0844 822 1515, http://bit.ly/1TioqRd
Provides employment opportunities for people who?ve been homeless and are now ready for work through its Connection Crew Academy, a training programme that covers the basics of event crewing and work skills. It works with charities like Connection at St Martins and Crisis to recruit trainees.
CODES: ET
Cracked It
Unit 1, 57 Dalston Lane
E8 2NG
Trains and employs at-risk young people to repair smashed smartphones as a positive route towards employment. Runs programmes all year round, with courses being confirmed throughout the year. Get in touch for more details about courses in your area.
CODES: ET, EO
Crash Pad – Youth Shelter
020 7700 2498, http://bit.ly/2I7Izef
Monday-Sunday: 4pm-9am;
Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com
CODES: AD, AH, BS, FF, ET, AC, MD, LF
Crisis Skylight (London)
66 Commercial Street
E1 6LT
0300 636 1967, https://bit.ly/2ONznwO
Monday-Thursday: 9am-8pm;
Saturday-Sunday: 11am-5pm;
Friday: 9am-6pm;
Monday-Friday: 4pm-5pm
(wellbeing drop-in with the mental health team);
Workshop programme (huge range of activities!) from the website. Additional support available regarding employment (inc. specialist service for E Europeans), housing, mental health and well-being, and from the progression team.
CODES: MH, ET, SF
Emmaus South Lambeth Community
9a Knights Hill, West Norwood
SE27 0DB
0300 123 2001, http://bit.ly/2RGLde1
Monday, Tuesday, Wednesday, Friday: 9:30am-5pm;
Thursday: 10am-5pm;
Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.
CODES: AD, CA, ET
Finsbury Park Mosque
7-11 St Thoms's Road
N4 2QH
020 7424 5252, http://bit.ly/1TzS5H5
Thursday: 6pm-8pm
(soup run - 7pm–9pm in summer);
Community centre that works with everyone to promote dialogue and understanding in our multicultural society.
CODES: C, ET, LA, LF
Groundswell Homeless Health Peer Advocacy
Canterbury Court, 1-3 Brixton Road
SW9 6DE
020 7725 2851, 02077252851, http://bit.ly/XH0of
Monday-Friday: 9am-5pm
(appointments for peer support);
Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues.
CODES: MH, AD, ET, OW
Hackney Recovery Service
110 Mare Street
E8 3SG
0300 303 2611, https://bit.ly/2WQVaXP
Monday-Friday: 10am-4pm
(assessment sessions at 110 Mare Street);
Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669.
CODES: ET, CA, AH, BA, C, DW, NE
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm
(appointments for advice);
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
CODES: AD, C, ET, BA, AH, TS
HOPE Worldwide UK – ODAAT
The Chambers, St.Mark’s Church, 337 Kennington Park Road
SE11 4PW
02036594809, https://bit.ly/1w2tdfI
One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.
CODES: BA, CA, C, DA, DT, EF, EO, F, FF, IT, L, MH
House of St Barnabas
1 Greek Street
W1D 4NQ
0203 011 1865, bit.ly/1K9GNoi
Monday-Friday: 10am-5pm;
Runs Employment Academy for people who are homeless or are at risk of homelessness who want to work in hospitality or events. Each of the three programmes a year is full-time for 12 weeks. Book on a client information day which is the first step to making an application to go on the training. Training is a mix of workshops and work experience in the social business, a private members' club in Soho.
CODES: ET
Lifeline Basis Substance Misuse Service
Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich
SE16 6TE
020 3696 2640, http://bit.ly/2cTPyce
Monday-Friday: 9am-4:30pm
(later by appointment);
A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.
CODES: A, AC, DW, OL, OW, SF, LF, ET
Mosaic Clubhouse
65 Effra Road
SW2 1BZ
020 7924 9657, http://bit.ly/1RULmqO
Monday-Friday: 10am-4pm
(mental health info: 020 7924 965);
Monday-Sunday: 6pm-2am
(Evening Sanctuary - professional referral);
Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website.
CODES: MH, BA, CA, ET
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE
SHP
245 Gray's Inn Road
WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm;
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS
SHP - Camden Recovery Service, Islington Aftercare & Haringey ETE Service
The London Irish Centre, 50-52 Camden Square
NW1 9XB
020 7520 8682, http://bit.ly/2PfKGP3
Monday-Friday: 9am-5pm;
Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment.
CODES: AH, ET, SF
Smart Works
Unit 2, Shepperton House, 89-93 Shepperton Rd
N1 3DF
020 7288 1770, http://bit.ly/2G8Cwo6
Smart clothing for women for job interviews. Mentoring programme run by CIPD and referral to employability programmes.
CODES: CL
Spitalfields Crypt Trust (New Hanbury Project)
22a Hanbury Street, Spitalfields
E1 6QR
020 7613 5636, http://bit.ly/2JtNcQq
Wide range of activities. Contact NHP to find out more.
CODES: AC, BA, C, ET, IT
St Mungo's (was Broadway Day Centre)
13 Market Lane
W12 8EZ
020 8735 5810, http://bit.ly/2g8dloq
Monday: 10am-12pm
(nurse & podiatry services);
Wednesday & Friday: 10:30am-12pm
(rough sleeper service);
Wednesday: 10am-12pm
(optician and once a month Hep C clinic);
Thursday: 10am-12pm
(nurse);
Friday: 10am-12pm
(acupuncture);
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.
CODES: MH, AC, CL, ET, FC, MS, MD, OW
Sufra NW London
160 Pitfield Way, Stonebridge, Middlesex
NW10 0PW
0203 441 1335, http://bit.ly/2wLDUYb
Monday-Sunday: 10am-6pm
(office open);
Wednesday & Sunday: 10am-2pm
(Growing Club);
Wednesday & Sunday: 12pm-3pm
(food bank, referral from Brent Council and other orgs);
Friday: 6pm-8:30pm
(vegetarian meal);
Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.
CODES: AD, BA, BE, CL, ET, FF
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Big Issue
222 Seven Sisters Road
N4 3NX
020 7526 3200, http://bit.ly/nbWr
Monday: 6am-4:30pm;
Tuesday-Friday: 9am-4:30pm;
Earn income by selling a quality magazine. The Foundation provides jobs, education and training. Other editions: bigissuescotland.com; bigissuesouthwest.co.uk; (Wales) bigissuecymru.co.uk; bigissueinthenorth.com.
CODES: ET, CA
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://bit.ly/2OBeaWa
Monday, Tuesday, Thursday, Friday: 9am-1pm;
Wednesday: 9am-12:30pm;
Saturday: 9am-1pm
(invite only);
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF
The Harbour
Community Link Team, 245 Coldharbour Lane, Brixton
SW9 8RR
0207 095 1980, http://bit.ly/2S8nzrb
Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm;
Tuesday: 9:30am-1pm;
One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in.
CODES: TS, OL, DW, A, LF, ET, IT, C, BA
The Margins Project
19b Compton Terrace
N1 2UN
020 7704 9050, http://unionchapel.org.uk
Monday & Wednesday: 11am-2pm;
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
CODES: AH, BS, DA, F, LA, C
The Vision Organisation UK
St Silas Community Hall, Penton Street
N1 9UL
07405200064, http://bit.ly/2aS9Bau
Wednesday: 7pm-8pm
(Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help);
Thursday: 7pm-9pm
(drop-in: 3-course meal, clothes, books);
CODES: B, CA, CL, FF
The Youth Hub
Postal address only: 7, 35-37 Ludgate Hill
EC4M 7JN
0203 283 8616, http://bit.ly/1TIocEu
Monday-Friday: 9am-5pm;
Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616.
CODES: CA, ET
Treasures Foundation
07950 585 947, http://bit.ly/2ymbru9
Open 24-7
Monday-Sunday: 7am-7am;
Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker.
"We provide housing each day, every day".
Open 24-7
email: mandy@treasuresfoundation.org
CODES: MH, AH, F
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm;
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
CODES: AH, AD, BA, CA, DA, ET, TS
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-7pm;
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF
Working Chance
Claremont Building, 24-27 White Lion Street
N1 9PD
Monday-Friday: 9am-6pm;
If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.
CODES: AH, AD, BA, C, DA, ET, TS
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484