A guide to end of life services (Marie Curie)

You can search for local services using their online directory or ring the support line. CODES: MS

Advicenow

Independent website providing up-to-date info on rights & legal issues. CODES: AH, AD, BA, LA

Against Forced Marriages

Monday & Thursday: 10:30am-4:30pm; Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999. CODES: C, LA

Alcoholics Anonymous

Fellowship of people who help each other to recover from alcoholism. Call their national helpline free on 0800 9177 650 or email help@aamail.org, or enter your postcode to find your nearest support meeting. CODES: C

Anxiety UK

Monday-Friday: 9:30am-5:30pm; Advice and support people who suffer from anxiety. Phone the infoline or text 07537 416 905. CODES: MH, C, DW

At A Loss

'One stop shop' website for finding specific and local bereavement support. If you are grieving for someone, visit the site. CODES: MS

Battle Against Tranquillisers

Monday-Friday: 10am-4pm (depending on staffing levels); Monday, Wednesday, Friday: 5:30pm-7:30pm (depending on staffing levels)); Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email support@bataid.org. CODES: AD, C, DW

British Pregnancy Advisory Service

Monday-Sunday: 9am-9am; Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate. CODES: C, MS

Brook

Monday-Friday: 9am-5pm; Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424. CODES: MS, SH, LA

Campaign Against Living Miserably (CALM)

Monday-Sunday: 5pm-12am (open 365 days a year); The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day. Helpline and webchat open 365 days a year, 4pm to Midnight. CODES: MH, MS, C

Childline

Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free. CODES: MH, AD, C

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch. CODES: AH, DA, BA, LA

Cocaine Anonymous (UK)

Monday-Sunday: 10am-10pm (phoneline); Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting. CODES: C

Combat Stress

Monday-Sunday: 12am-12am (24hr, 365 days helpline); National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD) - open 24/7. CODES: MH, AD, C, OL

Cruse Bereavement Care - National Helpline

Monday & Friday: 9:30am-5pm (not bank holidays); Tuesday-Thursday: 9:30am-8pm; The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. Group, one to one and peer support; friendship support, practical support, listening, drop-in, phone helpline and more. MON, FRI: 9.30-5 TUE,WED,THU: 9.30-8 SAT, SUN: 10-2 ONLINE MESSAGE CHAT ALSO AVAILABLE: MON-FRI: 9AM-9PM CODES: C

Dental Helpline

Monday-Friday: 9am-5pm; Free, independent and impartial service on all aspects of oral health. For urgent advice: 01788 539780. CODES: DT

Dr Kershaw’s Hospice

Monday-Sunday: 9am-9am; The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients." CODES: C, MS, B, BS, BE, ET, FF, FC, F, IT

Drink Coach

Download the free app to help you track and change your drinking habits.

Each

Monday-Friday: 9am-4pm (helpline); Helpline and support for young people affected by homophobic bullying. Email: info@each.education CODES: AD, C, LA

Equality Network

A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-2-1 support groups and produce guidance. CODES: C, OL

Forward Trust

Empowers people to break the cycle of crime and addiction. Services are tailored to individuals' needs, strengths and motivations. Harm reduction, care and assessment, plus motivation, inspiration and support to transform your life. CODES: A, C, DW

Foyer Federation

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation. CODES: AH, AD, CA, C, ET, EO

Frank

Monday-Sunday: 2pm-6pm (live chat); Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com. CODES: AD, C, DW, OL

Galop

Monday & Tuesday: 10am-4pm; Wednesday & Thursday: 10am-7:30pm; Friday: 10am-4pm; The LGBT+ anti-violence charity. Offers support for LGBTQ+ people xperiencing hate crime, sexual violence or transphobia. Online chat and free helpine available. Domestic abuse helpline is open Monday – Thursday, 10am to 8:30pm and Friday, 10am to 4:30pm Hate crime helpline is Monday – Friday CODES: LA, C, SH, MH, MS

GamCare

Monday-Sunday: 8am-12am; GamCare is the leading provider of information, advice and support for anyone affected by problem gambling across England, Scotland and Wales. They operate the National Gambling HelpLine, as well as providing free treatment at 120 locations across Great Britain. Their dedicated advice service for young people is at https://www.bigdeal.org.uk/ CODES: C

Hearing Voices Network

A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org. CODES: MH, C

Help for Depression

An online comprehensive explanation of the various approaches and treatments for depression. CODES: MH

Housing Justice

Supports night shelters, drop-ins and hundreds of practical projects nationwide by providing advice and training for churches and community groups who work with homeless people.

JobCentre Plus

Monday-Friday: 8am-6pm; To make a claim: 0800 055 6688 For queries about existing claims for Income Support, Jobseekers Allowance or Incapacity Benefit: 0845 377 6001 For Social Fund enquiries: 0845 608 8661 For the Pensions Service: 0845 606 0265 CODES: BA

LawWorks

To find your local legal advice clinic, go to the website and type in your postcode, city or town, and search according to the area of law. CODES: LA

Marie Curie Support Line

Monday-Friday: 11am-6pm (support line); Saturday: 11am-5pm (support line); Monday-Friday: 10am-4pm (information and support nurse); Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation. CODES: AD, MS

Marie Stopes International

Very informative website and helpline for emergency contraception and termination advice. CODES: C, MS

Marijuana Anonymous UK

Marijuana Anonymous follows the 12-step model of Alcoholics Anonymous. They have no opinion on issues of legalisation (or not) or on marijuana as a medicine. They are there to help those who have become addicted to or dependent upon marijuana, and who wish to recover from that condition. Helpline: 0300 124 0373; Email: helpline@marijuana-anonymous.org.uk; URL: www.marijuana-anonymous.org.uk CODES: C, DW

Men's Advice Line

Monday-Friday: 9am-5pm; Advice line for men experiencing abuse. If the lines are busy or if you are calling outside office hours, leave your name and a safe number and you will be called back ASAP. If you are in immediate danger, dial 999. CODES: C

MIND

Monday-Friday: 9am-6pm; Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk Legal support: 0300 466 6463; legal@mind.org.uk Helpline and legal line is open Monday – Friday 9am-6pm CODES: MH, AD, LA

Missing People

Monday-Sunday: 9am-9am; For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate. You can text 116 000 even if you have no credit left on your phone, or email 116000@missingpeople.org.uk. CODES: AD

My Life, My Choices (St Mungo's)

'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have. CODES: MS, AD, LA

Nacro

Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk. CODES: AH, AD, C, DW, ET, LA, LF

Narcotics Anonymous

Monday-Sunday: 10am-12am (helpline); Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom. CODES: AD, C, DW, MS

National Assn for People Abused in Childhood (NAPAC)

Monday-Thursday: 10am-9pm; Friday: 10am-8pm; Help and support for adults who experienced childhood abuse. Call free from landlines or mobile networks, or email support@napac.org.uk. CODES: C

National Debtline

Monday-Friday: 9am-8pm; Saturday: 9:30am-1pm; Fact sheets and information about debt and managing it. CODES: AD, DA

National Domestic Violence Helpline

24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999. CODES: AH, C

National LGBT+ Domestic Abuse Helpline

Monday & Thursday: 10am-8pm; Tuesday & Wednesday: 10am-5pm; Friday: 1pm-5pm; Tuesday: 1pm-5pm (trans specific service); For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system. CODES: AD, LA

National Problem Gambling Clinic

Monday-Friday: 9am-5pm; Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net CODES: MH, AD, C, DA

National Self-Harm Network

Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum. CODES: MH, C

NHS 111

Open 24/7. NHS services for Covid-19 are free for everyone. Dial 999 for emergencies.

No Panic

Monday-Friday: 10am-10pm; Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk. CODES: MH, AD, C, DW, OL

One in Four

Monday-Thursday: 9am-9pm; Friday: 9am-6pm; Saturday: 10am-5pm; Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk, CODES: MH, C, MS

Over-Count

Tuesday: 7pm-10pm; Information for people addicted to over-the-counter drugs.

POhWER

Monday-Friday: 8am-6pm; If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025. CODES: AD, C, MS

Prisoners' Advice Service (PAS)

Monday-Friday: 9:30am-5:30pm ; Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm); Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions. CODES: AD, LA

Rape Crisis (England & Wales)

Monday-Sunday: 12pm-2:30pm; Monday-Sunday: 7pm-9:30pm; Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland. CODES: AD, C, MS, SH, LA

Re-Solv

Monday-Friday: 10:30am-4pm (helpline - not public holidays); Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690). CODES: AD, C, DW, OL

Release (drug & legal helpline)

Monday-Friday: 11am-1pm (drugs helpline - 0845 4500 215) ; Monday-Friday: 2pm-4pm (drugs helpline); Specialist advice on drugs and drugs law. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday) CODES: AD, LA

Respond

Thursday: 10am-4pm (helpline); Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk. CODES: MH, AD, C, MS

Rethink

Monday-Friday-Friday: 9:30am-4pm (helpline); Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org. CODES: MH, AH, AD, C, ET

Royal British Legion

Monday-Sunday: 8am-8pm (contact centres); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more. CODES: AH, AD, BA, CA, DA, ET, IT, OW, TS

Salvation Army - I Need to Find Someone

If you have lost touch with someone (family or friends), you can begin your search here. Phone, write or email family.tracing@salvationarmy.org.uk. Provide your full name, DOB and address, and the following information about the person you are looking for: their full name, DOB, relationship to you and why you are out of touch.

Samaritans (National Helpline)

Monday-Sunday: 12am-12am (helpline open 24hrs, 365days a year); Whatever you're going through, free and condiential mental health support. You can take things at your own pace, they will listen carefully and talk things through on a confidential basis.

Sane

Monday-Sunday: 4pm-10pm 0300 304 7000; We believe that no-one affected by mental illness should face crisis, distress or despair completely alone. Information on schizophrenia, depression and bi-polar disorder in Bengali, Chinese, Gujarati, Punjabi & Urdu as well as English. SANEline: 0300 304 7000 CODES: MH, C

Sexual Health Helpline

Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc. CODES: C, MS, SH

Shelter Housing Advice Helpline

Monday-Friday: 8am-8pm; Saturday & Sunday: 9am-5pm; Free helpline staffed by trained housing advisers will try to connect you with a relevant service. Website offers an online chat, advice line and directory. Advice on homelessness, eviction, benefits, repossession and council housing. CODES: TS

SMART RECOVERY

Monday-Friday: 9am-5pm (call-back service); SMART Recovery is an international non-profit organization that provides assistance to individuals seeking abstinence from addiction. SMART stands for Self-Management and Recovery Training. The SMART approach is secular and science-based, using cognitive behavioral therapy and non-confrontational motivational methods. Online meeting at the times listed on their website. Use their call-back service between 9am – 5pm, leave your name and number and they'll return your call. Or request support by emailing your name & number to: support@smartrecovery.org.uk CODES: C, DW

SPACES

The Single Persons Accommodation Centre for the Ex Services, SPACES, helps single ex-regulars find appropriate accommodation when they leave the services to reduce the likelihood of ex-service personnel becoming homeless or sleeping rough after discharge. CODES: AH

SSAFA Forcesline

Monday-Friday: 9am-5pm; SSAFA helps combat homelessness among ex-Service personnel. Their London Homeless Division works with ex-Service rough sleepers. If you have gone AWOL, contact their Reclaim Your Life scheme and get your life back on track.

Suicide Bereaved Network

Free support groups (check the online map of groups), counselling and information for people bereaved by someone's suicide. CODES: C, AD

SURVIVORS OF BEREAVEMENT BY SUICIDE

Monday-Sunday: 9am-9pm (phoneline); Support for people over 18 bereaved by suicide. Phone or email or visit the website to find your nearest group. CODES: AD

Survivors UK

Monday-Sunday: 12pm-8pm (helpline webchat); National helpline offering information and support to men who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for male survivors in the London area. Awareness and training for agencies whose client group includes male survivors. CODES: AD, C, SH

The Loss Foundation

Support for those that have lost loved ones to cancer. Free support groups and therapy. Visit website to find out the date of their next group near you. CODES: AD, C

The Mix

Monday-Sunday: 11am-11pm (helpline & webchat) ; Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website. CODES: AH, AD, BA, CA, C, DA, LA

The Runaway Helpline

Monday-Sunday: 8am-12am (call or text, open 24hours); Free, confidential 24-hour helpline for young people who've run away or are thinking of running away. 1-2-1 chat service for people aged 11-17. If you're over 17, they can still support you through the free, 24/7 helpline by phone, text and email on 116 000 or 116000@missingpeople.org.uk CODES: C

The Trussell Trust

Monday-Friday: 9:30am-5pm; The Trust organises food banks throughout the UK. Find your nearest one via the website.

Tourettes Action

Monday & Tuesday: 6pm-8pm (leave a message outside these times and they will phone back); Thursday: 9am-8pm (leave a message outside these times and they will phone back); Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis. CODES: AD, C

UK Hepatitis C Resource Centre

Excellent online information centre on hepatitis C. Runs the Hepatitis C Information Line for patients and professionals alike.

Veterans UK

Monday-Thursday: 9am-3:30pm (drop in or phone); Friday: 9am-1pm (drop in or phone); Free help and advice for veterans, and access to dedicated one-to-one welfare advice. Email (veterans.help@spva.gsi.gov.uk) or phone. CODES: AH, DA, BA

Veterans’ Gateway

Veterans’ Gateway – information, advice and support for veterans and their families. We’re still here for you 24/7. And we’re also the first point of contact for all your welfare needs. From healthcare and housing to employability, finances, and more. We can refer you directly to our trusted and vetted partners. Get in touch so that we can offer you our unique support. CODES: EF

Victim Support

The national charity for victims and witnesses of crime in England and Wales. Victim Supportline: 0808 1689 111. Ring the helpline, email (supportline@victimsupport.org.uk) or visit the website to find out your near centre. CODES: C

WE ARE WITH YOU (National)

Monday-Friday: 9am-9pm (online chat); Saturday & Sunday: 10am-4pm (online chat); We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123 (jo@samaritans.org) CODES: MH, MS, C, AD, A, DW

Women's Aid

Help and information for women experiencing abuse. Supports a network of over 300 dedicated specialist domestic violence services across the UK. CODES: AH, AD, C

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, BA, CA, ET, MS, MH, C, A, DW

Young Minds

Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Advice on Coronavirus too. CODES: AD, MH, MS

Youth Access

The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website. CODES: MH, AD, C, OL