CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm;
Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.
CODES: MH, AH, AD, CA, C, ET
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm;
Friday: 10:30am-5pm;
Housing advice by appointment.
Advice on housing benefit and support to negotiate new accommodation.
CODES: MH, AH, A, BA, CA, CL, DA, ET, F, IT, MS, MD, OW, TS
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm;
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
CODES: MH, AD, BA, ET, MS
Groundswell Homeless Health Peer Advocacy
Canterbury Court, 1-3 Brixton Road
SW9 6DE
020 7725 2851, 02077252851, http://bit.ly/XH0of
Monday-Friday: 9am-5pm
(appointments for peer support);
Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues.
CODES: MH, AD, ET, OW
Hestia
Maya House, 134-138 Borough High Street
SE1 1LB
020 7378 3100, https://bit.ly/2CHMP0P
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.
CODES: MH, AD, DW, A
Holy Trinity Brompton
Queen's Gate (St Augustine's)
SW7 5LP
020 7590 8248, https://bit.ly/2uXdzpB
Wednesday: 9am-12pm;
Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support.
Appointment only - book on arrival.
Breakfast & clothing available to those with an appointment with one of these services.
CODES: MH, BA, CA, FF, F, IT, OL, OW, CL
HOPE Worldwide UK – ODAAT
The Chambers, St.Mark’s Church, 337 Kennington Park Road
SE11 4PW
02036594809, https://bit.ly/1w2tdfI
One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.
CODES: BA, CA, C, DA, DT, EF, EO, F, FF, IT, L, MH
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
CODES: MH, C, ET, OL, OW, SH
St Mungo's (was Broadway Day Centre)
13 Market Lane
W12 8EZ
020 8735 5810, http://bit.ly/2g8dloq
Monday: 10am-12pm
(nurse & podiatry services);
Wednesday & Friday: 10:30am-12pm
(rough sleeper service);
Wednesday: 10am-12pm
(optician and once a month Hep C clinic);
Thursday: 10am-12pm
(nurse);
Friday: 10am-12pm
(acupuncture);
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.
CODES: MH, AC, CL, ET, FC, MS, MD, OW
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Listening Place
3 Meade Mews
SW1P 4EG
020 3906 7676, https://bit.ly/2MQcbkd
By Appointment
Monday-Sunday: 9am-9pm;
Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service.
CODES: MH, C
The Manna Centre
12 Melior Street
SE1 3QP
020 7357 9363, http://bit.ly/1lkMogC
Monday-Sunday: 10am-4pm;
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice.
All services are free.
• Breakfast
• Lunch
• Housing & Welfare Advice – for an in-centre appointment,
please speak to a member of staff
• Washing Facilities – please ask for a towel
• Change of clothing (2nd hand) – The clothing store will be open
on a Monday & Wednesday. First 30 people with tickets will be
seen, each day.
• Housing & Welfare Telephone Helpline 020 7403 1931 - option 1
(Monday to Friday 10am – 1pm)
• Mobile phone charging (Monday to Friday) – please ask a
member of staff
CODES: MH, AH, BA, BS, CL, ET, FF, FC, MS, TS, SF
Treasures Foundation
07950 585 947, http://bit.ly/2ymbru9
Open 24-7
Monday-Sunday: 7am-7am;
Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker.
"We provide housing each day, every day".
Open 24-7
email: mandy@treasuresfoundation.org
CODES: MH, AH, F
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-7pm;
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
020 7928 1677, https://bit.ly/2vPkv9n
Monday-Wednesday: 9am-12pm;
Saturday: 9am-12pm;
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
CODES: MH, BS, CL, F, MS, OL, LF
Childline
0800 11 11, http://bit.ly/1uGX0Gv
Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free.
CODES: MH, AD, C
Hearing Voices Network
86-90 Paul Street, London EC2A 4NE
nationwide
A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org.
CODES: MH, C
MIND
0300 123 3393, https://www.mind.org.uk
Monday-Friday: 9am-6pm;
Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk
Legal support: 0300 466 6463; legal@mind.org.uk
Helpline and legal line is open Monday – Friday 9am-6pm
CODES: MH, AD, LA
National Problem Gambling Clinic
69 Warwick Road
SW5 9BH
020 7381 7722, http://bit.ly/1RW9fIA
Monday-Friday: 9am-5pm;
Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650.
Fax: 020 7381 7723 gambling.cnwl@nhs.net
CODES: MH, AD, C, DA
National Self-Harm Network
Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online.
A supportive and understanding forum.
CODES: MH, C
No Panic
0844 967 4848, http://bit.ly/1wMxmBi
Monday-Friday: 10am-10pm;
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
CODES: MH, AD, C, DW, OL
Respond
0808 808 0700, http://bit.ly/moj6B
Thursday: 10am-4pm
(helpline);
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.
CODES: MH, AD, C, MS
Rethink
0300 5000 927, http://bit.ly/12LMox
Monday-Friday-Friday: 9:30am-4pm
(helpline);
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
CODES: MH, AH, AD, C, ET
Young Minds
Text 85258, https://youngminds.org.uk/find-help/
Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges.
Advice on mental health, medications and depression. Advice on Coronavirus too.
CODES: AD, MH, MS
Youth Access
1-2 Taylors Yard, 67 Alderbrook Road, London
SW12 8AD
020 8772 9900, https://bit.ly/2974vSW
The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website.
CODES: MH, AD, C, OL
AdvoCard
332 Leith Walk, Edinburgh
EH6 5BR
0808 196 3525, http://bit.ly/12gkeX
Monday-Friday: 9am-5pm;
All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh.
Text: 07920 207 564
CODES: MH, AD, SF
Breathing Space Scotland
0800 83 85 87, http://bit.ly/2ZqTsO1
Monday-Thursday: 6pm-2am;
Friday-Sunday: 6pm-6am;
Free, confidential phone service for anyone in Scotland experiencing
low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7).
CODES: MH, AD, C
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://bit.ly/2MKuxzU
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
0131 229 1797, https://bit.ly/2UvUd5Z
Monday, Wednesday: 6pm-10pm
(13–21 year olds);
Friday: 6pm-9pm
(under 18s);
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in).
Crime victims - emotional support
C-Cards available for free condoms.
Call or email contact@6vt.info
CODES: MH, AH, A, C, DA, DW, ET, MS
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, http://bit.ly/2rlhWZm
Monday-Friday: 10am-8pm
Breakfast, lunch & dinner - see times for meals.;
Open Monday – Friday
Drop In: 10am – 4:30pm, 6 – 7:30pm
Lunch: 1 – 3pm, Dinner: 6 – 7:30pm.
Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
CODES: MH, AH, A, CA, C, DW, ET, FF, FC, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD
Right There (formerly YPeople)
15 Dava Street, Govan, Glasgow
G51 2JA
0141 565 1200
Monday-Friday: 9am-5pm;
Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones.
Rooted in the hearts of local communities across Scotland, our services help to:
- Prevent homelessness through supportive and safe places to call home;
- Help people become more independent with community-based support;
- Improve people’s mental health and wellbeing through mentoring and counselling.
CODES: MH, C, SF, EO, EF, AC, AH
Rock Trust (Albany St)
55 Albany St, Edinburgh
EH1 3QY
0345 222 1425, https://bit.ly/1DEgD4k
Monday-Friday: 8:45am-5pm
(drop-in 9.00-12.00);
Monday: 4pm-7pm
(cooking group);
Tuesday & Wednesday: 4pm-7pm
(drop-in);
Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.
CODES: MH, AH, BS, CL, C, FF, F, IT, L, TS
SAMH (Scottish Association for Mental Health)
Brunswick House, 51 Wilson Street,, Glasgow
G1 1UZ
0141 530 1000
Monday-Friday: 9am-6pm
(except Bank Holidays);
Established in 1923, SAMH is Scotland’s national mental health charity.
Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.
CODES: MH
Simon Community Scotland ACCESS HUB (Glasgow)
389 Argyle Street, Glasgow
G2 8LR
0141 552 4164, https://www.simonscotland.org/
Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more.
You can also call our Helplines (Open 24hrs. Free from landlines) on 0800 027 7466 (Glasgow) or 0808 178 2323 (Edinburgh).
CODES: AH, MS, TS, MH, AD, DW, OW, OL
The Access Place
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1TQ
0131 529 5015
Monday, Wednesday, Thursday, Friday: 9am-5pm
(closed 1pm-2pm);
Tuesday: 10am-5pm
(closed 1pm-2pm);
Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.)
Please note, we open at 10am on Tuesday
CODES: MH, AH, AD, BA, MS, OL
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484