Homeless Outreach Project (Edinburgh)

Monday-Friday: 9:30am-5pm; Outreach service for homeless people experiencing difficulties with their mental health and/or addictions. CODES: MH, AH, AD, A, BA, CA, C, DW, ET, OW, SH, TS

999 Club (Deptford Centre)

Monday-Friday: 9am-12pm serving food and providing access to a shower.; Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Monday-Friday: 1pm-4pm serving food and providing access to a shower.; Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F

Addiction, Recovery, Community, Hillingdon Service (Arch)

Monday, Wednesday, Friday: 9am-5:30pm; Tuesday & Thursday: 9am-7pm; Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you. CODES: NE, AH, CA, LF, C

Al-Hasaniya Moroccan Women's Centre

Monday-Friday: 9:30am-5pm; Friday: 10am-12pm (drop-in); Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+); Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information. CODES: MH, AH, AD, BA, CA, ET, MS

Alone in London (Depaul)

Monday-Friday: 9am-5pm; Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours. CODES: MH, AH, AD, CA, C, ET

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, BA, CA, CL, DA, ET, F, IT, MS, MD, OW, TS

Barka UK (Reconnections Project)

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English); Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English. CODES: AH, A, BA, CA, DW, OL, LA

Bikeworks CIC

Monday-Friday: 8:30am-6:30pm; Saturday: 10am-5pm; Sunday: 11am-5pm; Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation. CODES: CA, ET

Brent Recovery Day Programme

Monday-Saturday: 9:30am-5pm; The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available. CODES: NE, DW, A, SH, C, CA, ET

C4WS Homeless Project Night Shelter

06 November to 02 April
Monday-Sunday: 7:30pm-8:45am; Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral. CODES: AH, BA, CA, ET, FF, OL, LF

Cardboard Citizens

Monday-Friday: 10am-6pm; "theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants. Many online activities. CODES: AH, AD, CA, C, ET, MD, LF

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

Caritas Anchor House

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF

Clean Slate Training & Employment

Monday & Friday: 10am-1pm (drop-in advisory service); Clean Slate helps unemployed people facing barriers to work. Clean Slate works with long-term unemployed people, ex-offenders, those with histories of substance abuse, and people with learning and physical disabilities. CODES: CA, ET

Emmaus Greenwich

Monday-Friday: 10am-6pm; Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich. CODES: CA, ET

Emmaus South Lambeth Community

Monday, Tuesday, Wednesday, Friday: 9:30am-5pm; Thursday: 10am-5pm; Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit. CODES: AD, CA, ET

Eritrean Community in the UK

Monday-Friday: 9:30am-5:30pm; Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc. CODES: AH, AD, BA, CA, C, DA, ET, OL, LA

Glass Door Homeless Charity

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA

Hackney Recovery Service

Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street); Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669. CODES: ET, CA, AH, BA, C, DW, NE

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Holy Trinity Brompton

Wednesday: 9am-12pm; Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support. Appointment only - book on arrival. Breakfast & clothing available to those with an appointment with one of these services. CODES: MH, BA, CA, FF, F, IT, OL, OW, CL

HOPE Worldwide UK – ODAAT

One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation. CODES: BA, CA, C, DA, DT, EF, EO, F, FF, IT, L, MH

Marylebone Centre (Church Army)

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in); Monday: 10:30am-11:30am (drama); Monday: 1:30pm-3:30pm (M’lebone Proj newsletter); Tuesday: 10am-12pm (open access; clothing for rough sleepers only); Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills); Wednesday: 8am-9am (running club); Wednesday: 9am-12pm (Women into Work 1:1; advice); Wednesday: 1:30pm-3:30pm (Women into Work group); Thursday: 9am-3pm (life coaching 1:1); Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing); Friday: 10am-12pm (ESOL for beginners) ; Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre. CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF

Mosaic Clubhouse

Monday-Friday: 10am-4pm (mental health info: 020 7924 965); Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral); Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website. CODES: MH, BA, CA, ET

New Horizon Youth Centre

Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm. CODES: MH, AH, AD, A, BA, BS, CA, CL, DW, ET, FF, IT, LF, MS, OL, OW

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

Positive East

Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH

Providence Row

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE

Royal Connections

Sunday: 4pm-6pm (hot meal on 4th Sunday of the month); Christian charity dedicated to helping people who need help. Works with other local organisations. CODES: AH, B, CA, DT, ET, FF, MS, LA

SHP

Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS

St Christopher's Fellowship (for children)

The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children. CODES: AH, AD, BA, CA, C, ET, IT, LA

St Giles' Trust

Monday-Thursday: 9:30am-12:30pm; Supports ex-offenders. CODES: AH, AD, BA, CA, ET, IT, OL

St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)

For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending. CODES: AH, AD, BA, CA

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

Thames Reach (Employment Academy)

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Big Issue

Monday: 6am-4:30pm; Tuesday-Friday: 9am-4:30pm; Earn income by selling a quality magazine. The Foundation provides jobs, education and training. Other editions: bigissuescotland.com; bigissuesouthwest.co.uk; (Wales) bigissuecymru.co.uk; bigissueinthenorth.com. CODES: ET, CA

The Connection at St Martin in the Fields

Monday, Tuesday, Thursday, Friday: 9am-1pm; Wednesday: 9am-12:30pm; Saturday: 9am-1pm (invite only); Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services. CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF

The Passage

Monday-Friday: 9am-3:30pm (for rough sleepers); Monday-Friday: 12pm-2pm (lunch); Monday-Friday: 2pm-6pm (appointments); Monday-Friday: 4:30pm-6pm (verified rough sleepers); Saturday & Sunday: 9am-12pm; Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+. CODES: MH, AH, A, BA, CA, CL, DW, ET, F, FC, IT, MS, TS

The Vision Organisation UK

Wednesday: 7pm-8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help); Thursday: 7pm-9pm (drop-in: 3-course meal, clothes, books); CODES: B, CA, CL, FF

The Youth Hub

Monday-Friday: 9am-5pm; Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616. CODES: CA, ET

TREM (Place of Our Sanctuary)

Saturday: 2pm-4:30pm (1st Saturday of month) ; Delicious hot food indoors ? friendly, welcoming, warm people, always willing to help. During the winter months, please ring to find out if there are extra services. CODES: CA, FF

Trinity Homeless Projects

Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, BA, CA, DA, ET, TS

U-Turn Recovery Project

Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living. CODES: A, DW, CA, LF, AH, BS

Upper Room (St Saviour's)

Monday & Tuesday: 12pm-5pm (job club); Monday-Friday: 5:30pm-6:45pm (free food); Friday: 10am-5pm (counselling for English and Polish speakers by appointment); Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian. CODES: CA, CL, ET, FF, IT, OL

Veterans Aid

Monday-Thursday: 8:30am-3:30pm (helpline); Friday: 8:30am-1:30pm; Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged. CODES: MH, AH, AD, A, BA, CA, CL, C, DW, ET, MS, OL, OW, LA

Foyer Federation

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation. CODES: AH, AD, CA, C, ET, EO

Royal British Legion

Monday-Sunday: 8am-8pm (contact centres); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more. CODES: AH, AD, BA, CA, DA, ET, IT, OW, TS

The Mix

Monday-Sunday: 11am-11pm (helpline & webchat) ; Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website. CODES: AH, AD, BA, CA, C, DA, LA

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, BA, CA, ET, MS, MH, C, A, DW

Apex Scotland

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website. Head office is not step-free, but some local officers are - ring to check. CODES: AH, BA, CA, ET, IT

Bethany Christian Trust

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. CODES: AH, A, CA, C, DW, FF, OW

Bethany Christian Trust (Community Education)

Monday-Friday: 10am-4pm; ILA accredited centre. CODES: ET, CA

Claire Mulholland Coaching

Monday-Sunday: 8am-8pm; Free/low-cost personal coaching, in person, by email (coachclaireuk@gmail.com) or via Skype. CODES: CA, ET

Crossreach (Rankeillor Initiative)

Monday-Friday: 9am-5pm (phone only for referrals); For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again. CODES: AH, A, C, DW, BA, BS, CL, CA, ET

Dunedin Harbour

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Ring or visit. Referral via Edinburgh City Council: 0131 529 7355 or 0131 529 7829 CODES: AH, AD, A, BA, CA, DW

Emmaus Glasgow

Monday-Friday: 9am-4pm; Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services. CODES: AH, CA, CL, ET, OL

Glasgow City Mission

Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.; Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open. CODES: MH, AH, A, CA, C, DW, ET, FF, FC, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD

Glasgow Gen R 8 Housing Service

Monday-Friday: 9am-5pm; Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings. CODES: AH, AD, BA, CA, DA, TS, SF

Lodging House Mission

Monday-Friday: 8:30am-10am (Free breakfast); Monday-Thursday: 12pm-2pm (Free lunch); Friday: 12pm-1:30pm (Free Lunch); We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group. CODES: AH, AD, B, BA, BS, CA, CL, C, DT, ET, FF, F, FC, IT, LS, MD, SH, TS, EO

Move On (Edinburgh)

Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator. CODES: CA, ET, IT

Streetwork Crisis Centre

Monday-Friday: 7am-8pm (drop-in); Saturday & Sunday: 9am-5pm (drop-in); Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation. CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS

The Marie Trust

Monday-Friday: 7:30pm-11pm (food collection); Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights. CODES: AC, BA, BS, BE, CA, CL, C, F, FC, MS, OL, OW, TS

YMCA Glasgow (Branston Court)

Accommodation and support for 16-25-year-olds. CODES: LF, ET, CA, AH