CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
PopLaw Legal Advice Clinic
The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road
E14 6BT
020 7364 4332, http://bit.ly/1LesN8N
Tuesday: 6pm-8pm
(appointments only);
Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.
CODES: AH, BA, DA, TS, LA
The Salvation Army (Laurieston Centre)
39 South Portland Street, Glasgow
G5 9JL
0141 429 6533, http://
CODES: AH, A, BA, C, DA, ET, FF, F, IT, LF, MS, SH, TS
Albert Kennedy Trust (London)
Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens
EC1N 7RJ
020 7831 6562, https://bit.ly/2Re6hXZ
Monday-Friday: 10am-4:30pm;
Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.
CODES: AH, AD, BA, DA, ET, TS
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm;
Friday: 10:30am-5pm;
Housing advice by appointment.
Advice on housing benefit and support to negotiate new accommodation.
CODES: MH, AH, A, BA, CA, CL, DA, ET, F, IT, MS, MD, OW, TS
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
0208 889 1119, https://bit.ly/2Oet7xF
Monday-Friday: 9am-5pm;
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
CODES: AH, BA, DA, TS, SF
Bethnal Green Legal Advice Clinic
University House, 104 Roman Road
E2 0RN
020 8980 4205, http://bit.ly/2FqjdGT
Monday & Wednesday: 10am-12pm
(drop-in) ;
Tuesday & Wednesday: 5:30pm-7pm
(drop-in);
Thursday: 6:30pm-8pm
(drop-in);
Please arrive early. Covers employment and debt. More information from the website.
CODES: BA, DA, LA
Blackfriars Settlement Clinic
1 Rushworth Street
SE1 0RB
020 7928 9521, http://bit.ly/1KHHPmm
Wednesday: 6:30pm-8pm;
Housing and debt, initial & written advice for Southwark residents.
CODES: AH, DA, LA
Brixton Advice Centre
167 Railton Road
SE24 OLU
020 7733 7554, http://bit.ly/9Q6Xk
Monday-Thursday: 10am-3pm
(call into reception);
Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.
CODES: AH, AD, BA, DA, ET, LA
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF
Centre 70 Pro Bono Clinic
46 Knights Hill, West Norwood
SE27 0JD
020 8670 0070, http://bit.ly/2WU7fA5
Monday: 7pm-9pm
(legal advice - appointment only);
Monday, Tuesday, Thursday, Friday: 10am-4pm
(advice drop-in - closed 1-2pm. Phone 020 8670 0070 to arrange to see an advisor);
Wednesday: 2pm-4pm
(advice drop-in. Phone 020 8670 0070 to arrange to see an advisor);
Initial legal advice, written advice and form-filling covering the areas of debt, employment, housing etc. The Centre also provides low-cost counselling and a range of other services.
CODES: AH, DA, C
Depaul
London
0207 939 1220, http://bit.ly/2V8j1Wv
Monday-Sunday: 9am-5pm;
Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Call 0207 278 4224 for mental health support and housing advice.
Free counselling service for young people aged 11 to 25.
CODES: AH, AD, MH, DA
Ealing Churches Winter Night Shelter
07930 378263, http://bit.ly/1L1pyBO
25 November to 20 March
Monday-Sunday: 7:30pm-8:30am;
Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral.
We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.
CODES: AH, BA, OL, FF, DA, BE, L, BS
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am;
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
CODES: AD, A, AH, BS, BE, BA, DA, L, MD, TS
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm;
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
CODES: AH, AD, BA, CA, C, DA, ET, OL, LA
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
HOPE Worldwide UK – ODAAT
The Chambers, St.Mark’s Church, 337 Kennington Park Road
SE11 4PW
02036594809, https://bit.ly/1w2tdfI
One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.
CODES: BA, CA, C, DA, DT, EF, EO, F, FF, IT, L, MH
London Coalition Against Poverty
Angel Alley, 84b Whitechapel High St
E1 7QX
07932 241737, http://bit.ly/MqJPH
A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.
CODES: AH, AD, BA, DA, LA
Mary Ward Legal Centre
10 Great Turnstile
WC1V 7JU
020 7831 7079; 020 7269 0292, http://bit.ly/9sax8M
Monday-Friday: 9:30am-5:30pm;
Monday-Friday: 10am-1pm
(housing advice: 020 7831 7079);
Housing advice for people on low income. Free legal advice – call or see website.
CODES: AH, AD, BA, DA, LA
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL
Sangam Association of Asian Women
210 Burnt Oak Broadway
HA8 0AP
020 8952 7062, http://bit.ly/1p9oUuM
Monday-Friday: 9:30am-5pm;
Saturday: 9am-1pm;
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
CODES: AH, BA, C, DA, ET
SHP
245 Gray's Inn Road
WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm;
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS
St Michael's Church
Camden Road
NW1 9LQ
Wednesday: 6:30pm-7:30pm;
Free legal advice from trained solicitors on housing & homelessness, debt etc. NB: not immigration or criminal law advice.
CODES: AH, DA, LA
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS
The Greenhouse
19 Tudor Road
E9 7SN
020 8510 4490, http://www.online-consult.co.uk/org/the-greenhouse-practice
Monday, Wednesday, Friday: 10am-12:30pm
(drop-in) ;
Thursday: 10am-1pm
(drop-in for homeless E Europeans in Hackney);
Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors.
CODES: MH, AH, A, BA, DA, DW, NE, OL, LA, SF
The Margins Project
19b Compton Terrace
N1 2UN
020 7704 9050, http://unionchapel.org.uk
Monday & Wednesday: 11am-2pm;
Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.
CODES: AH, BS, DA, F, LA, C
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm;
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
CODES: AH, AD, BA, CA, DA, ET, TS
Trinity Homeless Projects (Uxbridge)
Redford House, Redford Way, Uxbridge
TW3 1YW
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Saturday: 9am-5pm
(Uxbridge office hours - 01895 256655);
Monday-Saturday: 9am-5pm
(Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB);
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
CODES: AH, AD, BA, DA
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
020 7247 8280, http://bit.ly/mDSOe
: 6am-11am
The Mission daycentre. Free breakfast 8-10am.;
The Mission daycentre is open Mon-Sun from 6am.
Free breakfast 8-10am. We have take-away food parcels and clothing parcels.
Men’s showers, 7am-10am Mon-Fri
Men’s Clothing, 7am-10am Mon-Fri
Women’s showers, 6am-10am Mon-Fri
Advice centre, 8am-3pm Mon-Fri
Computer suite, 8am-3pm Mon-Fri
CODES: AH, A, B, BA, BS, BE, CL, C, DA, DW, F, IT, MS, OL, TS
Working Chance
Claremont Building, 24-27 White Lion Street
N1 9PD
Monday-Friday: 9am-6pm;
If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.
CODES: AH, AD, BA, C, DA, ET, TS
Zacchaeus 2000 Trust
34 Grosvenor Gardens
SW1W 0DH
020 7259 0801 or 020 8964 0961, http://bit.ly/1KHZLNx
Monday-Friday: 10am-4pm
(advice, by appointment);
Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector.
CODES: BA, DA, TS, LA
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
CODES: AH, DA, BA, LA
National Debtline
0808 808 4000, http://bit.ly/14ZXnQ
Monday-Friday: 9am-8pm;
Saturday: 9:30am-1pm;
Fact sheets and information about debt and managing it.
CODES: AD, DA
National Problem Gambling Clinic
69 Warwick Road
SW5 9BH
020 7381 7722, http://bit.ly/1RW9fIA
Monday-Friday: 9am-5pm;
Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650.
Fax: 020 7381 7723 gambling.cnwl@nhs.net
CODES: MH, AD, C, DA
Royal British Legion
0808 802 8080 , http://bit.ly/1rhCkTP
Monday-Sunday: 8am-8pm
(contact centres);
Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more.
CODES: AH, AD, BA, CA, DA, ET, IT, OW, TS
The Mix
0808 808 4994, http://bit.ly/2td4si4
Monday-Sunday: 11am-11pm
(helpline & webchat) ;
Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.
CODES: AH, AD, BA, CA, C, DA, LA
Veterans UK
0808 191 4218, http://bit.ly/OmJLu
Monday-Thursday: 9am-3:30pm
(drop in or phone);
Friday: 9am-1pm
(drop in or phone);
Free help and advice for veterans, and access to dedicated one-to-one welfare advice. Email (veterans.help@spva.gsi.gov.uk) or phone.
CODES: AH, DA, BA
Crossreach (Head Office)
Charis House, 47 Milton Road East, Edinburgh
EH15 2SR
01316572000, https://bit.ly/2t3aNyc
Monday-Friday: 8:45am-4:45pm;
Care and support for people with addictions or mental health problems.
CODES: MH, AH, A, B, DA, FF, F, MS, SH, LF
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
0131 229 1797, https://bit.ly/2UvUd5Z
Monday, Wednesday: 6pm-10pm
(13–21 year olds);
Friday: 6pm-9pm
(under 18s);
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in).
Crime victims - emotional support
C-Cards available for free condoms.
Call or email contact@6vt.info
CODES: MH, AH, A, C, DA, DW, ET, MS
Glasgow City Council Homelessness Service
0800 838 502, https://bit.ly/2Qmdbuz
Monday-Thursday: 8:45am-4:45pm;
Friday: 8:45am-3:45pm;
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers.
CODES: AH, BA, DA, TS
Glasgow Gen R 8 Housing Service
Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow
G34 9HJ
0141 771 6161, https://bit.ly/3r60Aht
Monday-Friday: 9am-5pm;
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
CODES: AH, AD, BA, CA, DA, TS, SF
Keymoves (Four Square)
07771 516762, https://www.foursquare.org.uk
Monday-Sunday: 12am-12am
(staffed 24/7);
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
CODES: MS, OL, CL, DA, BA, AD, AH
Saffron Housing
553 Shields Road, Glasgow
G41 2RW
0141 422 1112, https://bit.ly/1PEg2cV
Monday-Friday: 9am-5pm;
Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.
CODES: AH, BA, DA, TS
Stopover (Four Square)
40 Grove Street, Edinburgh
EH3 8AT
0131 229 8381, http://bit.ly/2dmjii9
Monday-Sunday: 12am-12am
(staffed 24/7);
Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381
CODES: AH, AD, BS, C, DA, ET, OL, OW
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh
EH8 8AF
0131 557 6055, https://www.streetwork.org.uk
Monday-Friday: 7am-8pm
(drop-in);
Saturday & Sunday: 9am-5pm
(drop-in);
Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.
CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS
The Salvation Army (Wallace of Campsie House)
30 East Campbell Street, Glasgow
G1 5DT
0141 552 4301, http://bit.ly/2GlOvyV
Monday-Sunday: 9am-9pm
(staff on duty 24/7);
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
CODES: MH, AH, AD, BA, BS, BE, CL, DA, DT, ET, LF, MS, OL, TS
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484