CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
The Salvation Army (Laurieston Centre)
39 South Portland Street, Glasgow
G5 9JL
0141 429 6533, http://
CODES: AH, A, BA, C, DA, ET, FF, F, IT, LF, MS, SH, TS
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm
serving food and providing access to a shower.;
Tuesday: 9am-12pm
(mental health professionals);
Wednesday: 9am-12pm
(GP & signposting);
Thursday: 9am-12pm
(nurse practitioner);
Monday-Friday: 1pm-4pm
serving food and providing access to a shower.;
Warm and welcoming environment to anyone who is homeless.
Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower.
Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services.
CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F
Ace of Clubs
St Alphonsus Rd, Clapham
SW4 7AS
020 7720 2811, http://bit.ly/1B0VMJY
Monday-Friday: 12pm-2:15pm
Lunch;
Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged
Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in)
Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am
Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm
Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm
Weds: NHS Dentist (appointment only) 11am – 2.30pm
Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other
Thursday)
Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load
CODES: AH, B, BA, BS, BE, CL, ET, F, MS, OL
Acton Homeless Concern
Emmaus House, 1 Berrymead Gardens
W3 8AA
020 8992 5768, http://bit.ly/1rY49Ay
Monday-Friday: 9am-12pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Monday-Friday: 2pm-6pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Thursday: 2:30pm-6pm
(refreshments, Damien Centre, 3-5 Church Rd, Acton);
Call for the times of their wide range of services.
Emmaus House provides hot lunches during the week and every other weekend. It's also where clients can shower, pick up clothes and household items. Free professional services are on offer by appointment.
CODES: AH, A, B, BA, CL, C, DT, DW, F, FC, MS
Al-Hasaniya Moroccan Women's Centre
Bays 4 and 5, Trellick Tower, Golborne Road
W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS
Monday-Friday: 9:30am-5pm;
Friday: 10am-12pm
(drop-in);
Sunday: 12pm-4pm
1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+);
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.
CODES: MH, AH, AD, BA, CA, ET, MS
Crisis Christmas
66 Commercial Street
E1 6LT
0300 636 1967, http://bit.ly/SZPRH
Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm;
Tuesday-Sunday: 9am-9pm;
Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness.
Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).
CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS
Marylebone Centre (Church Army)
1-5 Cosway St
NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm
(rough sleepers' drop-in);
Monday: 10:30am-11:30am
(drama);
Monday: 1:30pm-3:30pm
(M’lebone Proj newsletter);
Tuesday: 10am-12pm
(open access; clothing for rough sleepers only);
Tuesday & Friday: 1:30pm-3:30pm
(healthy eating; kitchen skills);
Wednesday: 8am-9am
(running club);
Wednesday: 9am-12pm
(Women into Work 1:1; advice);
Wednesday: 1:30pm-3:30pm
(Women into Work group);
Thursday: 9am-3pm
(life coaching 1:1);
Thursday & Friday: 1:30pm-3:30pm
(Westminster Adul Education Service – IT, reading, writing);
Friday: 10am-12pm
(ESOL for beginners) ;
Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
020 7388 5560, http://bit.ly/TgoIt
Monday: 2pm-3:30pm
(alcohol support);
Monday-Sunday: 10:30am-3:30pm
(showers, laundry, breakfast & lunch;10.30am-1pm advice);
Day centre
Monday, Wednesday, Friday: 10am-1pm;
Monday, Wednesday, Friday: 1:30pm-3pm;
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
CODES: MH, AH, AD, A, BA, BS, CA, CL, DW, ET, FF, IT, LF, MS, OL, OW
North London Action for the Homeless
St Paul's Church Hall, Stoke Newington Rd
N16 7UE
07421 032 553, http://bit.ly/1NdAPD6
Monday: 12pm-1:30pm
During Covid-19 pandemic all food is take-away.;
Wednesday: 7pm-8:30pm
During Covid-19 pandemic all food is take-away.;
Free three-course vegetarian meal, and tea or coffee. Take-away food and clothing upon request. Visits from Health Access Worker. East European outreach workers.
CODES: CL, FF, MS, OL
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH
Southwark Day Centre for Asylum Seekers
The Copleston Centre, Copleston Road
SE15 4AN
020 7732 0505, http://bit.ly/1pPD578
Tuesday: 12:30pm-5pm
(drop-in - lunch, advice, creche, ESOL, gardening, wellbeing);
Wednesday: 11am-2:45pm
(Baptist Ch, 121 Peckham Pk Rd, SE15 6SX);
Thursday: 1pm-5pm
(St Mary Newington, Kennington Pk Rd, SE11 4JH);
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.
CODES: MH, AH, CL, ET, FF, MS, LF
Spires Centre
8 Tooting Bec Gardens
SW16 1RB
020 8696 0943, http://bit.ly/FrCQf
Monday, Tuesday, Friday: 9am-10:30am
(rough sleepers);
Tuesday: 10:30am-2pm
(drop-in);
Wednesday: 10am-12pm
(rough sleepers only);
Thursday: 9am-1pm
(rough sleepers only);
Monday & Friday: 10:30am-1:30pm
(women's space);
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more! Please contact Spires for adult education info and times.
CODES: AH, MS, A, DW
Streets2Homes
2a Wych Elm, Harlow, Essex
CM20 1QP
01279 430011, http://bit.ly/2IuUuTB
Monday-Friday: 8:45am-2pm
(day centre - breakfast from 8.45);
Monday-Friday: 9am-5pm
(appointments);
Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info.
CODES: AH, AD, CL, F, MS, OL, BS
Thames Reach (Camden Spectrum)
Camden Spectrum, 6-8 Greenland Street
NW1 0ND
020 7267 4937, http://bit.ly/KMJ1uF
Monday-Friday: 9:30am-7pm;
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
CODES: AH, A, AC, BS, CL, DW, FF, IT, MS, OL, TS, LF
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://bit.ly/2OBeaWa
Monday, Tuesday, Thursday, Friday: 9am-1pm;
Wednesday: 9am-12:30pm;
Saturday: 9am-1pm
(invite only);
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF
The Manna Centre
12 Melior Street
SE1 3QP
020 7357 9363, http://bit.ly/1lkMogC
Monday-Sunday: 10am-4pm;
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice.
All services are free.
• Breakfast
• Lunch
• Housing & Welfare Advice – for an in-centre appointment,
please speak to a member of staff
• Washing Facilities – please ask for a towel
• Change of clothing (2nd hand) – The clothing store will be open
on a Monday & Wednesday. First 30 people with tickets will be
seen, each day.
• Housing & Welfare Telephone Helpline 020 7403 1931 - option 1
(Monday to Friday 10am – 1pm)
• Mobile phone charging (Monday to Friday) – please ask a
member of staff
CODES: MH, AH, BA, BS, CL, ET, FF, FC, MS, TS, SF
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
020 7592 1850, https://bit.ly/1ytlkND
Monday-Friday: 9am-3:30pm
(for rough sleepers);
Monday-Friday: 12pm-2pm
(lunch);
Monday-Friday: 2pm-6pm
(appointments);
Monday-Friday: 4:30pm-6pm
(verified rough sleepers);
Saturday & Sunday: 9am-12pm;
Opening hours: Monday – Friday 9 a.m. until 3:30 p.m.
Closed between 12 and 1pm for essential cleaning.
For people aged 25+.
CODES: MH, AH, A, BA, CA, CL, DW, ET, F, FC, IT, MS, TS
The Welcome Project
2 St Mary's Road, Ilford
IG1 1QX
020 8514 3283, https://bit.ly/2nJuUza
Tuesday & Thursday: 10am-3pm;
Wednesday: 9am-1:30pm
;
Monday: 10am-3pm
(appointments only);
Friday: 9am-3pm;
Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Referral through Streetlink only.
CODES: ET, MS, LF
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
020 7928 1677, https://bit.ly/2vPkv9n
Monday-Wednesday: 9am-12pm;
Saturday: 9am-12pm;
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
CODES: MH, BS, CL, F, MS, OL, LF
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
020 7247 8280, http://bit.ly/mDSOe
: 6am-11am
The Mission daycentre. Free breakfast 8-10am.;
The Mission daycentre is open Mon-Sun from 6am.
Free breakfast 8-10am. We have take-away food parcels and clothing parcels.
Men’s showers, 7am-10am Mon-Fri
Men’s Clothing, 7am-10am Mon-Fri
Women’s showers, 6am-10am Mon-Fri
Advice centre, 8am-3pm Mon-Fri
Computer suite, 8am-3pm Mon-Fri
CODES: AH, A, B, BA, BS, BE, CL, C, DA, DW, F, IT, MS, OL, TS
Dr Kershaw’s Hospice
Turf Lane, Royton, Oldham, Greater Manchester
OL2 6EU
0161 624 9984, http://bit.ly/2K062Ob
Monday-Sunday: 9am-9am;
The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."
CODES: C, MS, B, BS, BE, ET, FF, FC, F, IT
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, http://bit.ly/2rlhWZm
Monday-Friday: 10am-8pm
Breakfast, lunch & dinner - see times for meals.;
Open Monday – Friday
Drop In: 10am – 4:30pm, 6 – 7:30pm
Lunch: 1 – 3pm, Dinner: 6 – 7:30pm.
Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open.
CODES: MH, AH, A, CA, C, DW, ET, FF, FC, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD
Niddry St Wellbeing Centre (Salvation Army)
25 Niddry Street, Edinburgh
EH1 1LG
0131 523 1060, https://bit.ly/31J2IyL
Monday-Friday: 10am-11:15am;
Monday-Friday: 11:30am-12:45pm;
Cafe space, various activities, shower facilities, one-to-one support, psychosocial group, crisis intervention.
Café: Mon-Fri: 10am-11:15, 11:30-12:45 – usually open all day – limited numbers due to Covid
Mon – Women’s group 1:15
Tues – Men’s group 1:15
Wed – Café clinic, access to GP 2pm
Thurs – Psychosocial group 1:15
Fri – Arty Farty Fridays 1:15
Access to 1-to-1 support 10am-12:45
Needle exchange – all day access Mon-Fri
CODES: AD, BA, BS, BE, CL, FF, F, L, MS
Streetwork Crisis Centre
22 Holyrood Road, Edinburgh
EH8 8AF
0131 557 6055, https://www.streetwork.org.uk
Monday-Friday: 7am-8pm
(drop-in);
Saturday & Sunday: 9am-5pm
(drop-in);
Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.
CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS
The Marie Trust
32 Midland Street, Glasgow
G1 4PR
0141 221 0169 (option 2), https://www.themarietrust.org
Monday-Friday: 7:30pm-11pm
(food collection);
Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights.
CODES: AC, BA, BS, BE, CA, CL, C, F, FC, MS, OL, OW, TS
Turning Point (Overdose Response)
80 Tradeston Street, Glasgow
G5 8BG
0800 652 3757 (9am-5pm), http://bit.ly/1SVE0A0
Monday-Sunday: 12am-12am
(open 24 hours);
Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre.
CODES: A, C, DW, LF, MS, NE, SH, SF
Turning Point Scotland (Alcohol & Drug recovery)
112 Commerce Street, Tradeston, Glasgow
G5 9NT
0141 948 0092, https://bit.ly/3xer4AX
Monday-Sunday: 12am-12am
(24 hour needle exchange & accommodation);
Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol.
A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.
CODES: A, C, DW, LF, MS, NE, SF, AD, AH, FC
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
0800 652 3757, http://bit.ly/2qKeiWM
Monday & Friday: 9:15am-4:45pm;
Wednesday: 11am-4:45pm;
Tuesday & Thursday: 9:15am-7:45pm;
Drop in open, but with limited service. Drop in to arrange further 1-to-1 support.
Needle Exchange Mon – Fri at the times stated above.
Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.
CODES: A, AC, C, DW, LF, MS, NE, SH, SF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484