Homeless Outreach Project (Edinburgh)

Monday-Friday: 9:30am-5pm; Outreach service for homeless people experiencing difficulties with their mental health and/or addictions. CODES: MH, AH, AD, A, BA, CA, C, DW, ET, OW, SH, TS

PopLaw Legal Advice Clinic

Tuesday: 6pm-8pm (appointments only); Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website. CODES: AH, BA, DA, TS, LA

The Salvation Army (Laurieston Centre)

CODES: AH, A, BA, C, DA, ET, FF, F, IT, LF, MS, SH, TS

999 Club (Deptford Centre)

Monday-Friday: 9am-12pm serving food and providing access to a shower.; Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Monday-Friday: 1pm-4pm serving food and providing access to a shower.; Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F

Albert Kennedy Trust (London)

Monday-Friday: 10am-4:30pm; Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. CODES: AH, AD, BA, DA, ET, TS

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, BA, CA, CL, DA, ET, F, IT, MS, MD, OW, TS

Assisted Homes CIC

Monday-Friday: 9am-5pm; Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible. CODES: AH, BA, DA, TS, SF

Bench Outreach

Thursday: 1pm-4pm (SHE); SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space. CODES: AH, BA, FF, LF, OL, TS

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

Colchester Emergency Night Shelter

Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, BA, BS, BE, ET, F, IT, L, TS

Crisis Christmas

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm; Tuesday-Sunday: 9am-9pm; Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB). CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS

Enfield and Haringey Homeless Respite, All People All Places

December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, BA, DA, L, MD, TS

Glass Door Homeless Charity

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS

Homeless Action in Barnet (HAB)

Monday-Friday: 12pm-3pm (free breakfast until 10.30, cheap meal - £1.50 - 12.00-1.30); Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy. CODES: AH, AD, BA, BS, CL, F, TS

JCT

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:; JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment. CODES: F, BS, BA, AH, MS, MH, FF, LA, TS

Joel Night Shelter

01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter); Tuesday: 8:30am-9:30am (conflict resolution); Tuesday: 10am-1pm (art group); Thursday: 10am-2pm ('cook and eat' programme); Monday-Friday: 10am-1pm (drop-in advice); Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives. CODES: AH, AD, AC, B, BS, BE, CL, ET, FF, FC, IT, L, LF, LS, TS

Lambeth Drug & Alcohol Consortium

Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over CODES: NE, A, DW, BA, TS, OL, EO

London Borough of Newham

Monday-Friday: 9am-5pm; Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412. CODES: AH, TS

London Borough of Redbridge

Monday-Friday: 9am-1pm (personal visits); Monday-Friday: 9am-4:45pm (phone calls); Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy. CODES: AH, TS

Marylebone Centre (Church Army)

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in); Monday: 10:30am-11:30am (drama); Monday: 1:30pm-3:30pm (M’lebone Proj newsletter); Tuesday: 10am-12pm (open access; clothing for rough sleepers only); Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills); Wednesday: 8am-9am (running club); Wednesday: 9am-12pm (Women into Work 1:1; advice); Wednesday: 1:30pm-3:30pm (Women into Work group); Thursday: 9am-3pm (life coaching 1:1); Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing); Friday: 10am-12pm (ESOL for beginners) ; Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre. CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

Richmond Legal Advice Service

Tuesday: 8pm-9:30pm; Covers children, domestic violence, employment, housing, benefits etc. CODES: AH, BA, TS, LA

SHP

Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS

SPEAR

Monday-Friday: 9:30am-5pm; Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. CODES: AH, A, BA, DW, OW, TS

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

Thames Reach (Camden Spectrum)

Monday-Friday: 9:30am-7pm; Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk CODES: AH, A, AC, BS, CL, DW, FF, IT, MS, OL, TS, LF

Thames Reach (Employment Academy)

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Harbour

Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm; Tuesday: 9:30am-1pm; One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in. CODES: TS, OL, DW, A, LF, ET, IT, C, BA

The Manna Centre

Monday-Sunday: 10am-4pm; Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff CODES: MH, AH, BA, BS, CL, ET, FF, FC, MS, TS, SF

The Passage

Monday-Friday: 9am-3:30pm (for rough sleepers); Monday-Friday: 12pm-2pm (lunch); Monday-Friday: 2pm-6pm (appointments); Monday-Friday: 4:30pm-6pm (verified rough sleepers); Saturday & Sunday: 9am-12pm; Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+. CODES: MH, AH, A, BA, CA, CL, DW, ET, F, FC, IT, MS, TS

Trinity Homeless Projects

Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, BA, CA, DA, ET, TS

Waterloo Legal Advice Service

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling. CODES: C, LA, TS, AH

Whitechapel Mission

: 6am-11am The Mission daycentre. Free breakfast 8-10am.; The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri CODES: AH, A, B, BA, BS, BE, CL, C, DA, DW, F, IT, MS, OL, TS

Working Chance

Monday-Friday: 9am-6pm; If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers. CODES: AH, AD, BA, C, DA, ET, TS

Zacchaeus 2000 Trust

Monday-Friday: 10am-4pm (advice, by appointment); Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector. CODES: BA, DA, TS, LA

Royal British Legion

Monday-Sunday: 8am-8pm (contact centres); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more. CODES: AH, AD, BA, CA, DA, ET, IT, OW, TS

Shelter Housing Advice Helpline

Monday-Friday: 8am-8pm; Saturday & Sunday: 9am-5pm; Free helpline staffed by trained housing advisers will try to connect you with a relevant service. Website offers an online chat, advice line and directory. Advice on homelessness, eviction, benefits, repossession and council housing. CODES: TS

Castlecliff (City of Edinburgh Council)

Monday-Sunday: 9am-9am; Emergency direct-access hostel for single people or couples, who are homeless and over 16. Some provision for pets. It aims to help residents find more sustainable long-term accommodation. CODES: AH, BS, BE, CL, TS

Casus Omissus - The Aberdeen Law Project

Monday-Friday: 10am-5pm; Thursday: 5:30pm-7:30pm; Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc. CODES: AH, BA, TS, LA

Crossreach (Lewis Street Project)

Monday-Friday: 10am-6pm (housing support); Saturday & Sunday: 10am-2pm; Supported accommodation in the centre of Stornoway. CODES: TS

Crossreach Move On (Whiteinch)

Monday-Friday: 8am-10pm (phone for referral only); Saturday & Sunday: 9am-5pm; Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered. CODES: MH, AH, A, C, DW, TS, SF

Fresh Start

Monday-Thursday: 9am-4am; Friday: 9am-12pm; Helps people who have been homeless get established in their new home with practical and social support. Each year Fresh Start helps thousands of new tenants. Please phone for opening hours. CODES: AD, LF, TS

Glasgow City Council Homelessness Service

Monday-Thursday: 8:45am-4:45pm; Friday: 8:45am-3:45pm; For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers. CODES: AH, BA, DA, TS

Glasgow City Mission

Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.; Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open. CODES: MH, AH, A, CA, C, DW, ET, FF, FC, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD

Glasgow Gen R 8 Housing Service

Monday-Friday: 9am-5pm; Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings. CODES: AH, AD, BA, CA, DA, TS, SF

Health in Mind

Monday-Thursday: 9am-5pm; All meetings currently online on Zoom. A range of mental health and wellbeing services for people with housing and mental health support needs. You can self-refer to most services directly or ask your GP to refer you. Counselling; support for people from minority ethnic communities; combatting isolation by connecting people; art therapy; suicide prevention; support with substance misuse; health information; training and more - please phone for more details. CODES: MH, AH, AD, C, TS, AC, ET

Lodging House Mission

Monday-Friday: 8:30am-10am (Free breakfast); Monday-Thursday: 12pm-2pm (Free lunch); Friday: 12pm-1:30pm (Free Lunch); We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group. CODES: AH, AD, B, BA, BS, CA, CL, C, DT, ET, FF, F, FC, IT, LS, MD, SH, TS, EO

Penumbra

Monday-Friday: 9am-5pm; Offers a wide range of mental health support. 01224 642 854 (Aberdeen) 0131 221 9607 (Edinburgh) 0141 229 2580 (Glasgow) CODES: MH, A, C, DW, TS

Rock Trust (Albany St)

Monday-Friday: 8:45am-5pm (drop-in 9.00-12.00); Monday: 4pm-7pm (cooking group); Tuesday & Wednesday: 4pm-7pm (drop-in); Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF. CODES: MH, AH, BS, CL, C, FF, F, IT, L, TS

Rock Trust (West Lothian)

Monday-Friday: 9am-5pm (hotline); Supported accommodation service by referral only. No drop-in service but call for information. CODES: AH, ET, SF, TS

Saffron Housing

Monday-Friday: 9am-5pm; Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information. CODES: AH, BA, DA, TS

Shelter Scotland - Edinburgh Community Hub

Monday-Friday: 9am-5pm; Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times. CODES: AH, AD, OL, TS, LA

Simon Community Scotland (N Lanarkshire Intensive Housing Support Service)

Outreach support for individuals across North Lanarkshire who require support to find/maintain a tenancy. CODES: TS

Simon Community Scotland (Newlands Project)

Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation. CODES: AH, AD, C, TS

Simon Community Scotland ACCESS HUB (Glasgow)

Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. You can also call our Helplines (Open 24hrs. Free from landlines) on 0800 027 7466 (Glasgow) or 0808 178 2323 (Edinburgh). CODES: AH, MS, TS, MH, AD, DW, OW, OL

Streetwork Crisis Centre

Monday-Friday: 7am-8pm (drop-in); Saturday & Sunday: 9am-5pm (drop-in); Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation. CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS

The Arch Resettlement Project

Monday-Sunday: 8am-4pm; Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance. CODES: AH, TS

The Marie Trust

Monday-Friday: 7:30pm-11pm (food collection); Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights. CODES: AC, BA, BS, BE, CA, CL, C, F, FC, MS, OL, OW, TS

The Salvation Army (Wallace of Campsie House)

Monday-Sunday: 9am-9pm (staff on duty 24/7); Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months. CODES: MH, AH, AD, BA, BS, BE, CL, DA, DT, ET, LF, MS, OL, TS

University of Strathclyde Law Clinic

Monday-Friday: 9am-5pm ; Monday: 6pm-7:30pm (drop-in 3rd wk of month); Wednesday: 6pm-7:30pm (drop-in 1st wk of month); Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support. CODES: AD, BA, TS, LA

YMCA Glasgow

Monday-Friday: 8am-6pm; Works with people of all ages experiencing homelessness to access and stay in appropriate accommodation. At Ypeople we offer lots of services to people of all ages who are going through homelessness, including supported accommodation, temporary furnished flats, outreach housing support, and support to access to private rented sector. We do this in Glasgow, Edinburgh, South Lanarkshire, East Dunbartonshire, Highland and Orkney. CODES: AH, AD, TS