CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
City of London Homeless Persons Unit
Barbican Estate Office, 3 Lauderdale Place, Barbican
EC2Y 8BT
020 7332 1804; 020 7332 3791, http://bit.ly/2RlZRqR
Monday-Friday: 9:15am-5pm;
Outside the Unit's office hours, phone 020 7606 3030.
CODES: AH
City of Westminster Housing Options Service
101 Orchardson Street
NW8 8EA
020 7641 1000, http://bit.ly/1uqEdTp
Monday-Friday: 9am-4pm;
Phone or mail hoscustomerservices@wcchos.org.uk to make an appointment if possible. Outside office hours, phone 020 7286 7412.
CODES: AH
London Borough of Barnet (Barnet Homes)
Housing Advice Team, Barnet House, 1255 High Road, Whetstone
N20 0EJ
0208 359 4797, http://bit.ly/2NNpnaA
Monday-Friday: 8am-6pm;
If you are homeless or at risk of becoming homeless, you should contact Barnet Homes (https://thebarnetgroup.org/). Freephone and emergency call service: 0800 3895225 (24/7). Type Talk: 18001 0800 3895225.
CODES: AH
London Borough of Bexley
Civic Offices, 2 Watling Street, Bexleyheath, Kent
DA6 7AT
020 3045 3400, http://bit.ly/2YJeLdS
Monday-Friday: 8am-5pm;
Emergency out-of-hours service: 020 8303 7171. You can also email housingoptionsservice@bexley.gov.uk
CODES: AH
London Borough of Brent
Brent Civic Centre, Engineers Way, Wembley
HA9 0FJ
020 8937 2000, http://bit.ly/2G8fopZ
Monday-Friday: 9am-5pm;
Outside office hours, call 020 8937 1234. You can also email housing.options@brent.gov.uk
CODES: AH
London Borough of Bromley
Civic Centre, Stockwell Close, Bromley
BR1 3UH
020 8461 7721, http://bit.ly/2G83qg2
Monday-Friday: 8:45am-5pm;
Outside normal hours, contact the emergency homelessness service: 0300 303 8671. You can also email housing.options@bromley.gov.uk
CODES: AH
London Borough of Camden
5 Pancras Square
N1C 4AG
020 7974 4444, http://bit.ly/2XEcap8
Monday, Tuesday, Thursday, Friday: 9am-5pm;
Outside office hours, phone 020 7974 4444. If you’re under 18, call Children’s Services.
CODES: AH
London Borough of Croydon
Bernard Weatherill House, 8 Mint Walk, Croydon, Greater London
CR0 1EA
020 8726 6000, http://bit.ly/32muoda
Monday-Friday: 9am-5pm;
Please complete the council's self-help tool before going to see them. If you are fleeing domestic abuse, sexual violence, stalking or harassment, please ring the Family Justice Centre on 020 8688 0100 immediately.
CODES: AH
London Borough of Ealing
First Floor, Perceval House, Ealing
W5 2HL
0208 8825 8888, http://bit.ly/1aefMX
Monday-Friday: 9am-4pm;
Outside the Unit's office hours, phone 020 8825 5000. Within office hours, drop in or phone (020 8825 8888 or 020 8825 8881) for appointment. Yiu can also email housadv@ealing.gov.uk
CODES: AH
London borough of Enfield
John Wilkes House, 79 High Street, Ponders End, Enfield
EN1 3XN
020 8379 1000 (option 4 then 3), http://bit.ly/2XR1W3P
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 8379 1000.
CODES: AH
London Borough of Greenwich
The Woolwich Centre, 35 Wellington Street, Woolwich
SE18 6HQ
020 8921 2863, http://bit.ly/2FSJOfS
Monday-Friday: 9am-5pm;
Outside the Unit's office hours, phone 020 8854 8888.
CODES: AH
London Borough of Hackney
Hackney Service Centre, 72 Wilton Way
E8 1DY
020 8356 2929, http://bit.ly/2XoQsjW
Monday-Friday: 9am-5pm;
Drop in or phone the office. Outside office hours, phone 020 8356 2300.
CODES: AH
London Borough of Hammersmith & Fulham
77 Glenthorne Road, Hammersmith
W6 0LJ
020 8753 4198 (option 1, then 1), http://bit.ly/2JfqUSm
Monday-Friday: 9am-5pm;
Visit, phone or email housingadvice@lbhf.gov.uk, Between 6pm and 9am Monday to Friday and all weekend, please call the emergency night and weekend housing service on 020 8741 2937.
CODES: AH
London Borough of Haringey
Wood Green Customer Service Centre, 48 Station Road, Wood Green
N22 7TY
020 8489 1000, http://bit.ly/2YGCZs
Monday-Friday: 9:45am-5pm
(emergency reception centre);
Outside office hours, phone 020 8489 0000.
CODES: AH
London Borough of Harrow
PO Box 65, Civic 1, Station Road, Harrow
HA1 2XG
0208 424 1093, http://bit.ly/2Xn2sSU
Monday-Friday: 9am-4pm;
Outside office hours, phone 020 8863 5611. Phone or email homeless.homeless@harrow.gov.uk
CODES: AH
London Borough of Havering
48 Farnham Road, Harold Hill, Romford
RM3 9DX
01708 432824, http://bit.ly/2LNoEn5
Monday-Friday: 9am-5pm;
Outside office hours, phone 01708 433999. Text phone: 01708 433175
CODES: AH
London Borough of Hillingdon
2N/01 Civic Centre, High Street, Uxbridge
UB8 1UW
01895 556666, http://bit.ly/2LNq0hF
Monday-Friday: 9am-4:45pm;
Outside the Unit's office hours, phone 01895 250697.
CODES: AH
London Borough of Hounslow
Hounslow House, 7 Bath Road, Hounslow
TW3 3EB
020 8583 3942, https://goo.gl/maps/1iHYwDhRwwj2y7ZH9
Wednesday: 9am-1pm
(drop-in);
Outside office hours, phone 020 8583 2222. You can also email MyIndependence@hounslow.gov.uk
CODES: AH
London Borough of Islington
38 Devonia Road, Islington
N1 8UY
020 7527 2000, http://bit.ly/2XXgy1E
Monday, Tuesday, Thursday, Friday: 9am-4pm;
Wednesday: 12pm-4pm;
Outside the Centre's office hours, phone 020 7226 0992. You can also email email advice.housing@islington.gov.uk.
CODES: AH
London Borough of Kensington & Chelsea
The Town Hall, Hornton Street
W8 7RX
020 7361 3982/3, http://bit.ly/2NQocqI
Monday, Tuesday, Thursday, Friday: 9am-5pm;
Wednesday: 12pm-5pm;
Out of hours emergency number: 020 7373 6099 or 020 7361 3484.
CODES: AH
London Borough of Kingston upon Thames
Guildhall 2, High Street, Kingston upon Thames
KT1 1EU
020 8547 5003, http://bit.ly/2NUWxou
Monday-Thursday: 8:45am-5pm;
Friday: 8:45am-4:45pm;
Outside office hours, phone 020 8770 5000.
CODES: AH
London Borough of Lambeth
020 7926 4200, http://bit.ly/2YMOTOf
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 7926 1000.
CODES: AH
London Borough of Lewisham
1a Eros House, Brownhill Road, Catford
SE6 2EG
020 8314 7007, http://bit.ly/2xJRX1K
Monday, Tuesday, Thursday, Friday: 9:30am-3:30pm;
Wednesday: 12:30pm-3:30pm;
Outside office hours, phone 020 8314 7007. You can also email HousingOptionsEnquiry@lewisham.gov.uk
London Borough of Newham
020 8430 2000, http://bit.ly/2JAVODD
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412.
CODES: AH, TS
London Borough of Redbridge
17-23 Clements Road, Ilford
IG1 1AG
020 8708 4002, http://bit.ly/2YPpXWa
Monday-Friday: 9am-1pm
(personal visits);
Monday-Friday: 9am-4:45pm
(phone calls);
Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.
CODES: AH, TS
London Borough of Richmond upon Thames
Civic Centre, York Street, Twickenham
TW1 3BZ
020 8891 1411, http://bit.ly/2XDBFH9
Monday-Friday: 9am-5pm;
Outside office hours, phone 0845 600 7413.
CODES: AH
London Borough of Southwark
25 Bournemouth Road
SE15 4UJ
020 7525 4140, http://bit.ly/2XIt7Kb
Wednesday: 10am-4pm;
Monday, Tuesday, Thursday, Friday: 9am-4pm;
Email the Housing Solutions team at housing.options@southwark.gov.uk. You can contact the out of hours service at 020 7525 5000.
CODES: AH
London Borough of Tower Hamlets
Albert Jacob House, 62 Roman Road
E2 0PG
020 7364 7474, http://bit.ly/2XHSECY
Monday-Friday: 9am-5pm;
Outside office hours, phone 020 7376 1637.
CODES: AH
London Borough of Waltham Forest
Cedar Wood House, 2d Fulbourne Road, Walthamstow
E17 4GG
020 8496 4197, http://bit.ly/2SaLu9o
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-4:30pm;
Email housing.advice@walthamforest.gov.uk or phone. Out-of-hours phone: 020 8496 3000.
CODES: AH
London Borough of Wandsworth
17-27 Garratt Lane
SW18 4AE
020 8871 6000, http://bit.ly/30mUlHY
Monday-Friday: 8:30am-5:30pm;
Outside office hours, phone 020 8871 6000. 24-Hour Emergency line: 020 8871 7490. Minicom/textphone users: 020 8871 8666
CODES: AH
Turn a Corner Community Library (Quaker Social Action)
17 Old Ford Road, Bethnal Green
E2 9PJ
020 8983 5030, https://quakersocialaction.org.uk/we-can-help/homelessness-housing/turn-corner/how-turn-corner
Community Library
Tuesday: 10:30am-12:30pm
The American Church;
Community Library
Wednesday: 5:30pm-8:30pm
Lincolns Inn field;
Community Library
Saturday: 9:30am-12:30pm
St Giles in the field;
Turn a Corner is a mobile community library for people affected by homelessness in London.
We provide books to everyone for free (no need to return) as well as reading glasses. Seasonal handouts of essential items also available.
CODES: MD, LF, ET
City of Edinburgh Council (Housing Options Team)
1 Cockburn St, Edinburgh
EH1 1BJ
0131 529 7342, 0131 529 7368, http://bit.ly/2YZTLzJ
Monday, Wednesday, Thursday: 8:30am-5pm;
Tuesday: 10am-5pm;
Friday: 8:30am-3:30pm;
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
CODES: AH
Glasgow City Council Homelessness Service
0800 838 502, https://bit.ly/2Qmdbuz
Monday-Thursday: 8:45am-4:45pm;
Friday: 8:45am-3:45pm;
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers.
CODES: AH, BA, DA, TS
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484