Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
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- Advice services
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- Domestic violence
- Drugs/alcohol
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- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
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- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
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- ex-forces
- ex-offenders
- food
- food (free)
- foot care
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- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
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you are viewing "all services in London"
London Borough of Harrow
PO Box 65, Civic 1, Station Road, Harrow
HA1 2XG
Phone: 0208 424 1093
Outside office hours, phone 020 8863 5611. Phone or email homeless.homeless@harrow.gov.uk
Accommodation/housing advice
London Borough of Havering
48 Farnham Road, Harold Hill, Romford
RM3 9DX
Phone: 01708 432824
Outside office hours, phone 01708 433999. Text phone: 01708 433175
Accommodation/housing advice
London Borough of Hillingdon
2N/01 Civic Centre, High Street, Uxbridge
UB8 1UW
Phone: 01895 556666
Outside the Unit's office hours, phone 01895 250697.
Accommodation/housing advice
London Borough of Hounslow
Hounslow House, 7 Bath Road, Hounslow
TW3 3EB
Phone: 020 8583 3942
Outside office hours, phone 020 8583 2222. You can also email MyIndependence@hounslow.gov.uk
Accommodation/housing advice
London Borough of Islington
38 Devonia Road, Islington
N1 8UY
Phone: 020 7527 2000
Wednesday: 12pm-4pm
Outside the Centre's office hours, phone 020 7226 0992. You can also email email advice.housing@islington.gov.uk.
Accommodation/housing advice
London Borough of Kensington & Chelsea
The Town Hall, Hornton Street
W8 7RX
Phone: 020 7361 3982/3
Wednesday: 12pm-5pm
Out of hours emergency number: 020 7373 6099 or 020 7361 3484.
Accommodation/housing advice
London Borough of Kingston upon Thames
Guildhall 2, High Street, Kingston upon Thames
KT1 1EU
Phone: 020 8547 5003
Friday: 8:45am-4:45pm
Outside office hours, phone 020 8770 5000.
Accommodation/housing advice
London Borough of Lambeth
Phone: 020 7926 4200
Outside office hours, phone 020 7926 1000.
Accommodation/housing advice
London Borough of Newham
Phone: 020 8430 2000
Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412.
Accommodation/housing advice, Tenancy support
London Borough of Redbridge
17-23 Clements Road, Ilford
IG1 1AG
Phone: 020 8708 4002
Monday-Friday: 9am-1pm (personal visits)
Monday-Friday: 9am-4:45pm (phone calls)
Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.
Accommodation/housing advice, Tenancy support
London Borough of Richmond upon Thames
Civic Centre, York Street, Twickenham
TW1 3BZ
Phone: 020 8891 1411
Outside office hours, phone 0845 600 7413.
Accommodation/housing advice
London Borough of Southwark
25 Bournemouth Road
SE15 4UJ
Phone: 020 7525 4140
Monday, Tuesday, Thursday, Friday: 9am-4pm
Email the Housing Solutions team at housing.options@southwark.gov.uk. You can contact the out of hours service at 020 7525 5000.
Accommodation/housing advice
London Borough of Tower Hamlets
Albert Jacob House, 62 Roman Road
E2 0PG
Phone: 020 7364 7474
Outside office hours, phone 020 7376 1637.
Accommodation/housing advice
London Borough of Waltham Forest
Cedar Wood House, 2d Fulbourne Road, Walthamstow
E17 4GG
Phone: 020 8496 4197
Wednesday: 1pm-4:30pm
Email housing.advice@walthamforest.gov.uk or phone. Out-of-hours phone: 020 8496 3000.
Accommodation/housing advice
London Borough of Wandsworth
17-27 Garratt Lane
SW18 4AE
Phone: 020 8871 6000
Outside office hours, phone 020 8871 6000. 24-Hour Emergency line: 020 8871 7490. Minicom/textphone users: 020 8871 8666
Accommodation/housing advice
London Coalition Against Poverty
Angel Alley, 84b Whitechapel High St
E1 7QX
Phone: 07932 241737
A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice
London Irish Centre
50-52 Camden Square
NW1 9XB
Phone: 020 7916 2222
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
Accommodation/housing advice, Alcohol workers, Benefits advice, Clothing store, Counselling, Drugs workers, Education/training, Music/drama
London Street Rescue (Thamesreach)
The Employment Academy, 29 Peckham Road, London
SE5 8UA
Phone: 020 7702 4260
Sunday: 7pm-12am
Rough sleepers hotline for help with getting into accommodation.
Accommodation/housing advice
Mary Ward Legal Centre
10 Great Turnstile
WC1V 7JU
Phone: 020 7831 7079; 020 7269 0292
Monday-Friday: 10am-1pm (housing advice: 020 7831 7079)
Housing advice for people on low income. Free legal advice – call or see website.
Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice
Merton Winter Night Shelter
YMCA LSW Wimbledon, 200 The Broadway
SW19 1RY
Phone: 020 8544 6697
Monday-Sunday: 6:30pm-8:30am
Self- and agency referrals, most from Faith in Action Homeless Project. Online referral form: https://bit.ly/2OMyusa. Info: mertonnightshelter@gmail.com 18+, dry, mixed, 12 spaces.
Food (free), Food, Accommodation/housing advice
Missionaries of Charity (Gift of Love - for men)
112-116 St George's Road, Waterloo
SE1 6EU
Phone: 020 7620 1504
Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits.
Mental health, Accommodation/housing advice, Alcohol workers, Food (free)
Missionaries of Charity (Home of Peace - for women)
179 Bravington Road, Queen's Park
W9 3AR
Phone: 020 8960 2644
For single women with no or very low support needs aged 18-60. Open access. Dry.
Accommodation/housing advice, Food (free)
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
Phone: 020 7388 5560
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
No Accommodation Network (NACCOM)
Phone: 0161 706 0185
Network of agencies providing accommodation for migrants who have no recourse to public funds. Please consult the website for your nearest project.
Accommodation/housing advice