Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "all services in London"
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
Phone: 020 8208 8590
Friday: 10:30am-5pm
Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Debt advice, Education/training, Food, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support
Ashiana Network
Oceanair House, 750-760 High Road
E11 3BB
Phone: 020 8539 0427
Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.
Accommodation/housing advice, Advocacy, Counselling, Outreach workers
CGL - New Direction
410 Lewisham High Street, Lewisham
SE13 6LJ
Phone: 020 8314 5566
Tuesday: 9am-1pm Self-referral/open access
Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk Support for families and carers is available. Email: lewisham.carers@cgl.org.uk.
Alcohol workers, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach workers
Divine Rescue
Thurlow Lodge, 1 Thurlow Street
SE17 2US
Phone: 020 3489 1765
Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.
Accommodation/housing advice, Advocacy, Benefits advice, Clothing store, Counselling, Education/training, Food (free), Outreach workers
East European Advice Centre
Room 18, The Polish Centre, 238-246 King Street
W6 9LP
Phone: 020 8741 1288
Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.
Accommodation/housing advice, Advocacy, Outreach workers, Legal advice
Focus Homeless Outreach Team
4 Greenland Road, Camden Town
NW1 0AS
Phone: 020 3317 6590
Community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. NHS community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. You may be offered a phone or video consultation instead of face-to-face. See website for help with managing anxiety including around coronavirus (COVID-19). Anyone struggling with mental health or in mental health crisis can telephone our 24/7 crisis line on 020 3317 6333
Mental health, Outreach workers
Groundswell Homeless Health Peer Advocacy
Canterbury Court, 1-3 Brixton Road
SW9 6DE
Phone: 020 7725 2851, 02077252851
Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues.
Mental health, Advocacy, Education/training, Outreach workers
GUYS@Mary's
135a Praed St
W2 1BL
Phone: 020 3312 3405 / 3406
Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form.
Advocacy, Medical/health, Outreach workers, Sexual health
Hackney Winter Night Shelter
Phone: 020 853 3808, 020 3729 8864
01 November to 30 March
Monday-Sunday: 7:30pm-8am (6.30pm Sundays. Closed during Crisis)
Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018.
Accommodation/housing advice, Advocacy, Counselling, Food (free), Outreach worker links, Outreach workers
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
Phone: 020 8801 3999
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free
Holy Trinity Brompton
Queen's Gate (St Augustine's)
SW7 5LP
Phone: 020 7590 8248
Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support. Appointment only - book on arrival. Breakfast & clothing available to those with an appointment with one of these services.
Mental health, Benefits advice, Careers advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers, Clothing store
ICAS - Integrated Camden Alcohol Service
7-8 Early Mews, Arlington Road, Camden Town
NW1 7HG
Phone: 020 3227 4950
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)
A welcoming, open-access service for people experiencing difficulty with, or affected by, alcohol use issues. This includes provision of the Family Alcohol Service (FAS), delivered in partnership with the NSPCC, and the affected others service, Some Space (SS).
Alcohol workers, Outreach workers
Islington Young People's Drug and Alcohol Service (IYPDAS )
50 Isledon Road
N7 7LD
Phone: 020 7527 5099
A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk.
Advocacy, Alcohol workers, Drugs workers, Outreach workers
Lifeline Basis Substance Misuse Service
Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich
SE16 6TE
Phone: 020 3696 2640
A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.
Alcohol workers, Art classes, Drugs workers, Outreach worker links, Outreach workers, Step-free, Leisure facilities, Education/training
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
Phone: 020 7388 5560
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm
For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers
Newham Transitional Practice
The Centre Manor Park, 30 Church Rd, Manor Park
E12 6AQ
Phone: 0208 553 7460
GP surgeries, practice nurses and homeless outreach nurses for those living in Newham. Outreach nurses: 07939 979198 or 07956 283748.
Medical/health, Outreach workers
Positive East
159 Mile End Road, Stepney
E1 4AQ
Phone: 020 7791 2855
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.
Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
Phone: 07833 123155
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities
Rape Crisis South London/Rape and Sexual Abuse Support Centre
PO Box 383, Croydon
CR9 2AW
Phone: 0208 683 3311
Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year)
Monday-Sunday: 7pm-9:30pm helpline, 365 days a year)
Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.
Advocacy, Counselling, Outreach workers
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
Phone: 020 7835 1389
Monday-Friday: 11am-1pm Mental health advice on 07928 831372.
Monday, Tuesday, Wednesday, Friday: 12pm-2pm Housing advice
Wednesday: 12pm-2pm NHS nurse available
St. Cuthbert's Centre is a 30-year-old charity that was joined by Refettorio Felix in 2017 through a collaboration with Chef Massimo Bottura’s non-profit organisation Food for Soul, creating the current Refettorio Felix at St. Cuthbert’s Centre.
Food (free), Food, Bathroom/showers, Advocacy, Mental health, Outreach workers, Accommodation/housing advice
Reset Outreach and Referral Service @ Providence Row
82 Wentworth Street
E1 7SA
Phone: 0800 802 1860, 020 7375 0020
Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.
Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers
SHP
245 Gray's Inn Road
WC1X 8QY
Phone: 0204 509 8300
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
Simon Community
129 Malden Road, Kentish Town
NW5 4HS
Phone: 074 230 6000
Thursday: 8:30pm-1:30am (soup run: Duke's Rd/Euston; Temple; under W'loo Br, behind NT)
Sunday: 1:30pm-3:30pm (street cafe: St Giles, nr Centrepoint)
Winter shelter:
01 January to 31 March
Monday-Sunday: 7pm-8am
01 January to 31 March
Monday, Wednesday, Friday: 9:30pm-11:30pm (street work)
Outreach support out on the streets, taking food and support to their homeless guests in central London. Mobile outreach to Covent Garden and the Strand on Tues, Weds and Thursday evenings and they can be found at the Edith Cavell statue outside St Martin in the fields at 9.30pm. Hot drinks, food, sleeping bags, toiletries and clothes available on request.
Food (free), Clothing store, Outreach workers
SPEAR
89 Heath Road, Twickenham
TW1 4AW
Phone: 0208 288 6506
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
Phone: 0203 322 6920
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health