Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
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- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
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- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
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- Night shelters
- People with dependent children
- Social events
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- All facilities
- accommodation/housing advice
- advocacy
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- barber
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- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
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- outreach worker links
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you are viewing "Advice services in London"
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
Phone: 020 8208 8590
Friday: 10:30am-5pm
Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.
Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Debt advice, Education/training, Food, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
Phone: 0208 889 1119
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Step-free
Bench Outreach
14 New King Street, Deptford
SE8 3HS
Phone: 020 8694 7740
SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.
Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
Phone: 020 7222 1602 (reception)
Friday: 12:30pm-3:30pm
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
Phone: 01206 549885; 01206 805324
Sunday: 12:30pm-9am
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Education/training, Food, Internet access, Laundry, Tenancy support
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
Monday-Sunday: 7:30pm-8am
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
Advocacy, Alcohol workers, Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Debt advice, Laundry, Music/drama, Tenancy support
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
Phone: 020 7351 4948
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
Accommodation/housing advice, Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Tenancy support, Advocacy, Benefits advice
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
Phone: 020 8801 3999
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
Phone: 03333 202 384
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
Advocacy, Counselling, Education/training, Benefits advice, Accommodation/housing advice, Tenancy support
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
Phone: 07490983777
Monday-Sunday: 7:30pm-8:30am
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.
Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
Phone: 020 8891 2105
Covers children, domestic violence, employment, housing, benefits etc.
Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice
SHP
245 Gray's Inn Road
WC1X 8QY
Phone: 0204 509 8300
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support
SPEAR
89 Heath Road, Twickenham
TW1 4AW
Phone: 0208 288 6506
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
Phone: 020 7702 4260
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Phone: 020 7261 1404
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
Counselling, Legal advice, Tenancy support, Accommodation/housing advice
Zacchaeus 2000 Trust
34 Grosvenor Gardens
SW1W 0DH
Phone: 020 7259 0801 or 020 8964 0961
Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector.
Benefits advice, Debt advice, Tenancy support, Legal advice