Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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MISSIONARIES OF CHARITY SOUP KITCHEN (LADBROKE GROVE)

Pius X Church Hall, 79 St. Charles Square

W10 6EB

Phone: 020 8960 2644

Monday, Friday, Sunday: 3pm-4:30pm free take-aways
Monday, Friday, Sunday: 4pm-5pm free take-aways

Food (free)

Missionaries of Charity Soup Kitchens

c/o 177 Bravington Road

W9 3AR

Phone: 020 8960 2644

Tuesday, Friday: 3pm-4:30pm Free take-aways (during Covid-19) for local homeless people
Sunday: 3pm-4:30pm (Pius X) - Free take-aways(during Covid-19) for local homeless people
Tuesday, Wednesday, Saturday: 9:30am-11:30am (112-116 St George's Road) Elephant
Sunday: 9:15am-11:15am A hot meal, pudding & hot drinks (112-116 St George's Road)

Food (free)

Mosaic Clubhouse

65 Effra Road

SW2 1BZ

Phone: 020 7924 9657

Monday-Friday: 10am-4pm (mental health info: 020 7924 965)
Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral)

Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website.

Mental health, Benefits advice, Careers advice, Education/training

Muslim Community Helpline

Phone: 020 8908 6715 or 020 8904 8193

Monday-Thursday: 10am-1pm
Friday: 10am-4pm

Part-time telephone support service for listening and emotional support. Signposting and referral to specialist services.

Muslim Youth Helpline (MYH)

MYH FREEPOST RLZS-XJGE-JLBH

NW3 6NE

Phone: 0808 808 2008

Monday-Sunday: 4pm-10pm (incl Bank holidays and Eid)

Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.

Mental health, Advocacy, Counselling

Muswell Hill Churches Soup Kitchen

Muswell Hill Baptist Church, 2 Dukes Ave

N10 2PT

Phone: 020 8444 7027

Monday-Thursday: 7:45pm-8:45pm
Sunday: 5pm-6pm

Serves a two-course meal to 30-40 people each night - 8,000 meals a year.

Food (free)

National Prisoners’ Families Helpline

15-17 The Broadway, Hatfield, Hertfordshire

AL9 5HZ

Phone: 0808 808 2003

Monday-Friday: 9am-8pm (not Bank Holidays)
Saturday & Sunday: 10am-3pm

Advice, info & support if a family member is in the criminal justice system in England and Wales.

Legal advice

New Horizon Youth Centre

68 Chalton Street

NW1 1JR

Phone: 020 7388 5560

Monday: 2pm-3:30pm (alcohol support)
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm

For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Medical/health, Outreach worker links, Outreach workers

Newham Transitional Practice

The Centre Manor Park, 30 Church Rd, Manor Park

E12 6AQ

Phone: 0208 553 7460

Monday-Friday: 8am-6:30pm
Map Website: http://

GP surgeries, practice nurses and homeless outreach nurses for those living in Newham. Outreach nurses: 07939 979198 or 07956 283748.

Medical/health, Outreach workers

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support, Benefits advice, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

Nightwatch

PO Box 9576

SE23 3ZH

Monday-Sunday: 9:30pm-10pm (Queen's Gardens, Croydon)

Sandwiches, hot drinks and clothes. Helps Croydon-based clients with vocational and educational materials and furniture for resettlement.

Clothing store, Education/training, Food (free)

No Accommodation Network (NACCOM)

Phone: 0161 706 0185

Network of agencies providing accommodation for migrants who have no recourse to public funds. Please consult the website for your nearest project.

Accommodation/housing advice

North London Action for the Homeless

St Paul's Church Hall, Stoke Newington Rd

N16 7UE

Phone: 07421 032 553

Monday: 12pm-1:30pm During Covid-19 pandemic all food is take-away.
Wednesday: 7pm-8:30pm During Covid-19 pandemic all food is take-away.

Free three-course vegetarian meal, and tea or coffee. Take-away food and clothing upon request. Visits from Health Access Worker. East European outreach workers.

Clothing store, Food (free), Medical/health, Outreach worker links

Notre Dame Church

5 Leicester Pl

WC2H 7BX

Phone: 020 7440 2660

Saturday: 12:30pm-2:30pm
Monday & Thursday: 11am-4pm (refugees)

Sandwiches from the ground floor of the Maison Pierre Chanel, 16 Leicester Square.

Food (free)

Notre Dame Refugee Centre

Maison Pierre Chanel, 16 Leicester Square

WC2H 7LE

Phone: 020 7440 2669

Friday: 10:30am-1:30pm (immigration advice - 0207 440 2669)

Immigration advice for refugees & asylum seekers.

Legal advice

Off Centre

Unit 7: The Textile Building, 29a – 31a Chatham Place

E9 6FJ

Phone: 020 8986 4016

Wednesday & Friday: 10am-6pm (counselling, advice & psychocial services)
Monday, Tuesday, Thursday: 10am-8pm (counselling, advice & psychocial services; LGBTQ group on Thurs)

Counselling, therapy, advocacy, advice and psychosocial service for young people aged 11-25 who live, work or study in Hackney. Services are free, confidential and aimed at helping Hackney's young people to have greater control over emotional and practical issues including sexuality; bereavement; violence; depression; accommodation; college; stress; abuse; family breakdown; self-harm; anger; neglect; identity and more.

Counselling

OK Rehab

48B Gun Street

E1 6AH

Phone: 0800 326 5559

OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers

Advocacy, Counselling, Drugs workers, Alcohol workers

Olallo Services

Phone: 020 7370 6020

Care and support for rough sleepers suffering from tuberculosis.

Medical/health

One Third

174 Balaam Street

E13 8RD

Phone: 07746445707

Saturday: 5pm-6pm (hot food and refreshments, Ilford area)
Map Website: http://

Aims to provide warm meals and refreshments to the homeless and less privileged in the east London area. The long-term vision is to become a support arm for the less privileged in our society and get people back on their feet.

Open Cinema (National)

Somerset House, South Wing, Strand

WC2N 1LA

Phone: 020 3287 8373

Community cinemas and filmmaking for homeless and excluded people. At venues across UK, Ireland and Finland. Choose films, make films, meet the experts.

Food (free), Leisure facilities

Open Door Meal

St James the Less Parish Centre, Thorndike Street, Nr Moreton Street

SW1V 2PT

Phone: 020 7630 6282

Friday: 7pm-9pm (2nd and 4th weeks of the month.)

Two-course hot meal.

Food (free)

Order of Malta Soup Kitchen

Crypt of St James's Spanish Place Church, 22 George St

W1U 3QY

Thursday: 7:45pm-9pm
Wednesday: 6:15am-7:45am (breakfast club, Challoner Room, 24 Golden Square W1F 9JR)
Thursday: 7:30pm-9pm (café, St James’s, Spanish Place, W1U 3QY)

Hot food, free food, some clothing.

Clothing store, Food (free), Food

Our Lady of Hal

165 Arlington Road, Camden Town

NW1 7EX

Phone: 020 7485 2727

Tuesday, Wednesday, Friday, Saturday: 12:45pm-2pm

Parish church serving the people of Camden.

Food (free)

OUR LADY OF THE ASSUMPTION & ST GREGORY

10 Warwick St, Piccadilly Circus

W1B 5LZ

Phone: 020 7734 9313

Wednesday: 6:30am-10:30am

Wednesdays 6.30am-10.30am showers, toiletries and clothes.

Bathroom/showers, Clothing store

Plumstead Community Law Centre

36 Wellington Street, Woolwich

SE18 6PE

Phone: 020 8854 8848

Monday: 11am-12:30pm (drop in – employment advice, 36 Wellington St, SE18 6PF)
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)

Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.

Benefits advice, Legal advice