Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2024 : Change READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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240 Project

Latimer Community Church, 116 Bramley Road

W10 6SU

Phone: 0207 0187 540

Monday: 11am-4pm Art, nutrition, cranio-sacral therapy, reading group
Tuesday: 11am-4pm Art, acupuncture, clay workshop, music group
Wednesday: 11am-4pm Art, portraiture, creative writing
Thursday: 12am-12am Times vary. Wellbeing trip.

Arts and wellbeing focused charity, creating a friendly and safe space for vulnerable adults, many with history of homelessness. Contact us for our current timetable and to find out more. Ring for details or check the timetable (www.240project.org.uk/timetable/). Not step-free.

Art classes, Food, Internet access, Leisure facilities, Music/drama, Counselling, Mental health

722 Young People Service

722 Leytonstone High Road, Leytonstone

E11 3AJ

Phone: 020 3404 1098

Monday-Friday: 9am-5pm

For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

999 Club (Deptford Centre)

21 Deptford Broadway

SE8 4PA

Phone: 020 8694 5797

Monday-Friday: 9am-12pm serving food and providing access to a shower.
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)
Monday-Friday: 1pm-4pm serving food and providing access to a shower.

Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders, Food

A Mile in Her Shoes

152-160 City Road

EC1V 2NX

Monday: 5:30pm-6:30pm (Recovery College, 33 Rushworth St)
Wednesday: 4pm-5pm (Employment Academy, 29 Peckham Rd)
Friday: 4:30pm-5:15pm (Crisis reception, 66 Commercial Street)

Women-only running fitness classes suitable for all abilities, beginners welcome! If you need suitable clothing or shoes (quality, clean & second-hand), please contact run@amileinhershoes.org.uk or 07518 221 613 in advance with your sizes. Led by qualified, insured female volunteers.

Medical/health, Leisure facilities

Accumulate

34 Clovelly Road

N8 7RH

Phone: 07799 450636

Photography and art for young people in hostels. At the end of the project the photographs are sold and 40 per cent of the selling price goes to the photographer. One scholarship for creative & digital media course at Ravensbourne Uni. January to June. Please ring to check step-free access and dates/times.

Art classes

Ace of Clubs

St Alphonsus Rd, Clapham

SW4 7AS

Phone: 020 7720 2811

Monday-Friday: 12pm-2:15pm Lunch

Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in) Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm Weds: NHS Dentist (appointment only) 11am – 2.30pm Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other Thursday) Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load

Accommodation/housing advice, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Education/training, Food, Medical/health, Outreach worker links

Ackee Housing Project

6-8 Palatine Road

N16 8SX

Phone: 020 7254 5159

Monday-Friday: 10am-4:30pm

For single homeless black women (17-25) with low support needs and a local connection to Haringey. Please phone first.

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens

W3 8AA

Phone: 020 8992 5768

Monday-Friday: 9am-12pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Monday-Friday: 2pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Thursday: 2:30pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)

Call for the times of their wide range of services. Emmaus House provides hot lunches during the week and every other weekend. It's also where clients can shower, pick up clothes and household items. Free professional services are on offer by appointment.

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care, Medical/health

Addiction Recovery Community (ARC) Hounslow

Montague Hall, Montague Road, Hounslow

TW3 1LD

Phone: 020 8538 1150

Monday-Friday: 9am-5pm

Helps people in Hounslow break a cycle of addiction to heroin, cocaine, new psychoactive substance, alcohol etc. You can self-refer in person or contact them by phone, or get your key worker to make a referral on your behalf. Phone for times of services.

Alcohol workers, Drugs workers

Addiction, Recovery, Community, Hillingdon Service (Arch)

Old Bank House, 64 High Street, Uxbridge

UB8 1JP

Phone: 01895 207777

Monday, Wednesday, Friday: 9am-5:30pm
Tuesday & Thursday: 9am-7pm

Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.

Needle exchange, Accommodation/housing advice, Careers advice, Leisure facilities, Counselling

Adfam

2nd Fl, 120 Cromer Street

WC1H 8BS

Phone: 020 3817 9410 (not a helpline)

National charity working to improve life for families affected by drugs and alcohol. Useful resources, including a map of local support groups, on the website.

Advisory Service for Squatters

84b Whitechapel High St

E1 7QX

Phone: 020 3216 0099

Monday-Friday: 2pm-6pm

Legal and practical advice to squatters and other homeless people. Please ring 020 3216 0099 or email advice@squatter.org.uk first.

Accommodation/housing advice

AKT (London and nationwide)

N1 7GW

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Get housing advice by emailing gethelp@akt.org.uk Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online. Staff can also still be contacted as normal. If you have any general enquiries email: contact@akt.org.uk We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.

Mental health, Sexual health, Counselling, Legal advice, Accommodation/housing advice

Akwaaba

Princess May Primary School, Barrett's Grove Entrance (off Stoke Newington Road)

N16 8AJ

Phone: 07516 675995 (Sunday pm)

Sunday: 2pm-6pm

Social drop-in service for refugees, asylum seekers and other migrants. Hot meal, games, books, ESOL conversation classes and other activities.

Education/training, Food, Leisure facilities

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road

W10 5PL

Phone: 020 8969 2292


Monday-Friday: 9:30am-5pm
Friday: 10am-12pm (drop-in)
Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+)

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens

EC1N 7RJ

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

All East

Ambrose King Centre, The Royal London Hospital, Whitechapel Road

E1 1BB

Phone: 020 7377 7306/7307

Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info.

Counselling, Medical/health, Sexual health

All Saints Fulham

Pryors Bank Pavilion, Putney Bridge Approach

SW6 3LA

Thursday: 12:30pm-1:45pm

A main meal, plus fruit, yoghurt, biscuits, home-baked cakes and bread. It is a warm and happy place to meet and eat.

Food (free), Food

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street

SE1 4QQ

Phone: 020 7278 4224

Monday-Friday: 9am-5pm

Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.

Mental health, Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training

AMURT

3A Cazenove Road, Stoke Newington

N16 6PA

Phone: 0208 806 4250

Thursday: 6:30pm-7:30pm (Lincoln’s Inn Fields) Pre-packed Hot Meals and Healthy Energy Snacks
Thursday: 12:30pm-1:30pm (Mildmay Community Centre) Pre-packed Hot Meals and Healthy Energy Snacks

Serving free hot vegan meals every Thursday from the Mildmay Community Centre and Lincoln’s Inn Fields. Mission statement: 'Empowering people, inspiring change. Love is all there is.'

Food (free), Food, Step-free

Ancilla Soup Kitchen

The Most Precious Blood & St Edmund, 115 Hertford Road

N9 7EN

Phone: 020 8804 4070

Friday: 11am-2pm

Info from ancillasoupkitchen@hhcjuk.org

Food (free)

Antidote Services (London Friend)

London Friend, 86 Caledonian Road

N1 9DN

Phone: 020 7833 1674

Was an LGBT+ drop in pre-Covid-19. Drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community. Antidote hosts Drop-in clinics in-person on Monday 11am to 1pm and online Thursday 6pm to 8pm. For support email counselling@londonfriend.org.uk; antidote@londonfriend.org.uk Also drug and alcohol services targeted at the lesbian, gay, bisexual and transgender (LGBT) community. See website for latest contact information.

Alcohol workers, Counselling, Drugs workers, Sexual health

Asha Projects

13 Shrubbery Road

SW16 2AS

Phone: 020 8696 0023

Monday-Friday: 9am-6pm

Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.

Accommodation/housing advice, Advocacy, Outreach worker links, Legal advice

Ashford Place

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm

Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Debt advice, Education/training, Food, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support

Ashiana Network

Oceanair House, 750-760 High Road

E11 3BB

Phone: 020 8539 0427

Monday-Friday: 9:30am-5pm (closed midday-1pm)

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers